Albert gave me a very good deal on a Ford Transit, for that I am thankful. Thank you!read more

BEWARE! I purchased…read morea 2025 Tesla Cybertruck from Arizona Best Cars on August 18. Before I ever went to the dealership, I specifically asked by phone whether the Cybertruck had a clean title. I was told yes. During the test drive, I asked again whether the vehicle had a clean title. I was again told yes. I subsequently discovered that the vehicle had actually been repurchased by Tesla and carried a permanent Lemon Law Buyback title history. During closing, I was handed a document described simply as "the buyback disclosure." There was no meaningful explanation of why Tesla had repurchased the vehicle or of the underlying defects. More importantly, the form stated that I had received a separate manufacturer disclosure detailing the buyback history and corrected defects. That manufacturer disclosure was not provided to me. The dealership also presented a Kelley Blue Book valuation showing the Cybertruck worth approximately $82,000. I later obtained the actual financing documents from Capital One, which contain the same KBB valuation for this VIN. Nothing on the face of that valuation indicates an adjustment for the vehicle's Lemon Law Buyback history. After discovering the title history, I returned to the dealership on August 27 and asked why Tesla had bought the truck back. I was told it was essentially because of a door panel vibration/rattle. I asked for the documentation. Only then--nine days after I purchased the vehicle--was I given Tesla's actual Warranty Buyback Notice for the first time. It showed considerably more than a rattling door. Tesla's notice identified: * Interior Panel concern * Driver Assistance concern * Safety Restraint System concern It also showed repairs including replacement of the vehicle's car computer and other components. I asked Arizona Best Cars to unwind the transaction. They refused and instead offered to take the vehicle back as a trade, requiring me to absorb the financial loss. At this point, I am preserving the documentation surrounding this transaction and preparing formal complaints for review by the Arizona Department of Transportation Office of Inspector General and the Arizona Attorney General Consumer Protection Division. ADOT's Office of Inspector General specifically investigates complaints involving licensed automobile dealers and title-related issues, and the Attorney General's Consumer Protection Division reviews complaints concerning deceptive or unfair practices. Those agencies can determine whether what occurred here complied with Arizona law. If you are considering purchasing from this dealership, do not rely solely on verbal representations about title status, vehicle history, or value. Independently verify the title, obtain the manufacturer's complete buyback documentation before signing anything, and retain copies of every document presented to you. Anyone who has experienced similar issues with an Arizona automobile dealer should preserve their contracts, advertisements, title records, valuation documents, text messages, and other evidence and consider using Arizona's official consumer and dealer complaint processes.

I drove all the way from Prescott Valley to purchase a used car, and honestly, I was pretty nervous…read moreabout the whole process. I had been in contact with the sales team for about two weeks before making the trip, and from the moment I arrived, they welcomed me like part of the family. Everyone was professional, friendly, and genuinely amazing to work with. For me, getting approved for a car has been an absolute nightmare almost everywhere I've gone. Not here. They listened to what I wanted, showed me exactly what I was looking for, and within a few short hours, I was approved and on the road in my new car. Even the warranty I got here is better than the one I had with my freaking Tesla! I walked away feeling like I got a genuinely good deal from good people, which is not something I say lightly when it comes to buying a car. Even the bank is sending me a welcome letter! Normally, banks and I aren't exactly best friends, to say the least. I'm extremely happy with my experience and my new car. If you're nervous about getting approved or you've had bad experiences at other dealerships, I definitely recommend giving these guys a chance. **Very happy customer. Highly recommend! **

I've never felt so unwanted at a car dealership. We arrived…read morearound 6:30 PM, and they closing at 7:00 PM. There were so many cars parked in front of each other that I couldn't imagine actually wanting a vehicle that was in the back. From the moment we arrived, the attitude seemed to be, "How can I not help you tonight?" I had already told the receptionist I was on my way. When we arrived, Enrique immediately started asking me questions about my credit score, which is excellent and which I showed him. He asked if I had any loans, I don't. Then he asked if I was planning to buy that night, and I told him yes. After that, he just stood there looking at his phone. I finally asked, Are we going to move the cars out of the way so I can test drive the vehicle? He eventually moved the cars, and then John Bailey walked up and started asking me the same questions all over again, including whether I was buying that night. I explained that I had driven 45 minutes to get there and that I wanted to test drive the vehicle. I also made it clear that if I liked it, I was prepared to buy it that night. His response was basically, "I drive from Peoria every day. We're closing the gate now. I don't have license plates. Come back in the morning." Needless to say, I will not be spending my money there. The customer service was extremely disappointing, especially considering I had driven 45 minutes to look at a vehicle and was ready to purchase if it met my expectations. If I could give zero stars, I would. One recommendation for the dealership: Please make sure the vehicles are ready for customers before they arrive. Batteries should be charged so customers aren't left waiting for someone to jump-start a vehicle just to see if it can be test-driven. Being prepared for customers' visits would make a huge difference in the experience.

My fiancé and I purchased a Sprinter van. Mark (Finance Manager) was the kindest, most…read moreprofessional, caring and ethical auto sales person I have ever met. Our family would not have the vehicle that we need desperately (due to our disabled son and lots of kiddos) without Mark going the extra mile for us. Highly recommend! Awesome warranty also!

Great experience with Fantasy Auto Sales! Mark and Avi were easy to work with, transparent, and…read moremade the vehicle purchase smooth from start to finish. They went above and beyond to make sure I got the best deal and to ensure the vehicle was in excellent condition. I highly recommend this business and will look forward to working with them in the future.

They were friendly and gave me the space i needed to look at the vehicles on the lot. They weren't…read morepushy. I picked out a car to test drive and it drove really well. I decided that I was interested in purchasing it. Lee gave me the car fax for me to look over. Transaction was smooth and they took the time to listen to all of my questions and concerns. Just some general tips when buying a used car, look up when the certain parts of the vehicle are due to be replaced. I had a small issue with the door ajar light staying on and causing the battery to drain, with a little research I realized that was a normal repair needed for this vehicle at a certain mileage. You are buying a used car not a brand new one. There is bound to be repairs needed down the road. Just be prepared for that. Check the basics while you are there, like breaks, suspension, tires, etc. if you see an issue bring it up with them and they will be more then happy to replace/ fix. Overall my experience was great for a used car dealership. And the price was fair for the market value.

Stay away from this place and take your business elsewhere. They are unethical and dishonest and…read moresell cars with known major issues. You can see here in Yelp about all the angry customers that have purchased cars with issues from this place and then have issues trying to get the owner, Jack Miles, to make the needed repairs that are covered under the warranty that comes with the car. The have an F rating on BBB and are not an affiliated BBB business. I have now taken a car back I purchased from J and M Imports on, 7/10/2025, twice towing the car back to the dealership. After giving them two attempts to make the needed repairs they have not done so. One issue is that you smell coolant when you turn on the heater. To fix this they disconnected or bypassed the heater so the smell is blocked but the heater no longer works. I believe the car has a major engine issue that they don't want to repair. They also have not performed the necessary test on the car to determine if the car has a major issue or not. I will now be filing complaints with several local and state agencies against this dealership and will obtain an attorney to try and get my money back. You can file complaints with the following: Arizona Attorney General Consumer Protection Department ADOT FTC (Federal Trade Commission) BBB (Better Business Bureau If you had an issue with this dealership file a complaint.

As we went around to a few big name dealerships in Tempe and couldn't find what we were looking for…read moreand the customer service was terrible I had a friend that bought a car from Izzy I got his number gave him a call let him know what I was looking for and he texted me his webpage and bam he had a few cars that we were interested in Him and his uncle are amazing we test drove a couple cars made the decision worked the numbers and we drove outta happy customers Thank you Izzy

WARNING WARNING WARNING! Do not buy here! Report if this happened to you see below!…read more You can report it here: https://consumer-complaint.azag.gov/publiccomplaint/begin.aspx I was sold a defective/ non merchantable vehicle August 25,2026. 5 days after I received the car which was August 30,2026 I had an issue with the charging and the check engine light being on they told me I didn't close the gas cap which was false. They said drive it and the light would go off that was September 1,2026 I reached out September 2,2026 after again the dashboard warning and the check engine light didn't go off. I coordinated a drop off on September 8,2026 but they were out of town so I have to wait until September 10,2026. I just received my car back October 7,2026 still not repaired they told me they would sit my car outside of their lot which would be unsecured. They took back the loaner they provided after they tried to charge me for the dates I had it once I asked for a refund. I was told by Diana on October 6,2026 she was willing to unwind the contract but she tried to charge me 1800 because they had to pay fees. I was told by Izzy Friday October 2,2026 there was no remedy of the car and he asked me what I wanted to do I asked for a refund they said they couldn't do it. On Tuesday October 6,2026 all of a sudden a remedy was available this is again after I asked for a refund. I've asked for documentation multiple multiple times and met with silence. They can't show on paper anything done to my car or with my car but they had it for more than 25 days. I paid for my car in full with cash and I could've been a repeat customer but based on how I was treated for something that was not my fault and they snatched back my refund we were in discussion about is completely unprofessional. They even had the receptionist Kristi send me an email from her personal tax business email nothing even associated with the actual business name. If they fix this I will update this but they knew I needed that car to take my son to school and they maliciously refused my refund and took their loaner back even though they never fixed my car. Please report if anything like this has happened to you. Again if this is fixed I will update they were nice in the beginning when getting my money but when it came to making it right you saw just how disgusting it became. You can look up the number to the store to verify. Looked up the VIN and there are no recalls on the car either.

fast and easy, no complaints. no issues. they had the vehicle I wanted ready for me when I cameread more

Bought a used Infiniti I35 through Elite on Bring a Trailer and David was awesome through the whole…read moreauction process and answered every question honestly and thoroughly. I went and inspected the car and it was exactly as he described. Great guy to do business with and he has some awesome cars and work trucks!

Redline Auto Group /Emmanuel and Shawn have to be the most honest used car dealership in the world…read more No joke they literally returned $700 to me due to an error my lender made that I nor my lender would have ever noticed had they not brought it to my attention. Prior to the sale they also delivered the car to my choice inspection shop 10 mins away with no hassle, then covered the one issue found prior to the sale. I negotiate for a living and know my way around a car so I was ready for some serious haggling but the entire process was no BS. The price out the gate was more than fair, the car was in proper condition and they addressed every single one of my concerns promptly for over a week via messenger, texting, email and phone. They made the process a breeze and were very professional and patient. I highly recommend this place even if you don't know jack about cars.

The Car Dealer was very rude and did not give good service…read more On top of that, he had very poor communication with us and refused to help us with the sale at us I would not recommend going to this place

I bought a 2010 Hyundai Elantra Touring a few years ago. It is a safe and reliable car and I got it…read morefor a great price! I definitely recommend this car dealer and I would buy from him again, no problem!

I just purchased a car today for my daughter. The owner of this place is very personable and…read moreaccommodating. The whole process from start to finish took maybe a half hour. The price was fair and I got a great car. I will definitely be back in the future.

Tyson was amazing from the first phone call I had with him to inquire about the vehicle to the time…read morewe bought it. He had the car checked, running and cooled off for a test drive when we arrived. Everything was completed in a very timely fashion and he was upfront about all costs and pricing. He even took the time to let us check out a cool muscle car (that we were clearly not buying) to my 9 year old son, which totally made his day and our experience that much better. Highly recommend him and the dealership for your next vehicle.

If I could give more stars I would. The guy that helped us out was REAL AND HONEST( george)…read moreAll the way through. We didn't feel like we were being haggled or TOLD what I want or what THEY can get me in like other dealership's. We made the purchase and would certainly recommend them to anyone looking! Don't hesitate to stop by!

I don't usually write reviews, but this experience truly deserves it…read more From the moment I walked into the dealership, I could feel that this place was different. The energy, the professionalism, the way they treat you--it's on another level. Fred made this whole journey unforgettable for me. He wasn't just doing his job; he genuinely cared. He took the time to understand exactly what I wanted, guided me with honesty, and made sure I felt 100% confident in my decision. That kind of service is rare. There was zero pressure, zero stress--just real support and respect the entire time. And that's something you don't easily find anymore. This dealership absolutely lives up to its 5-star reputation. If you're thinking about buying a car, do yourself a favor and ask for Fred. You'll understand what a truly great experience feels like. I walked out not just with a car, but with a feeling that I made the right choice--and that means everything.

Did not even need to buy a car from them to tell you this place is terrible. Selling a Rebuilt car…read morefor a couple thousand less than what a clean title car would sell for. When asked about the price I was basically told to kick rocks. Don't trust these guy, unwilling to disclose their pricing methods is extremely sketchy.