Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Great service in the work was done very good. The value was good in the communication to me was…read moreexcellent. Chris is a great guy.

$55 for full synthetic oil change. Such a steal! Called in the morning and I was able to get a same…read moreday appointment in the late afternoon. Small waiting area where I was able to get some work done. Best part is that I was in and out in 30 minutes!

Excellent service. Fast and efecient Oil change and brakes. Oil change discount on Groupon ! I got…read morea full synthetic oil change off Groupon for 60 dollars on my impala and on my suburban

Dealer wanted an outrageous amount for an electronics repair in my Genesis so I called Precision to…read moresee what they would cost. Decided to take it to Precision and though initially had a minor parts issue, they were very easy to work with and correct. I couldn't be happier with the work they did for a fraction of what the dealer wanted. Friendly staff and nice shop. Before going to the dealer, give Precision a call first.

From the owner: Over 250 5 Star Google Reviews! 10% off First Time Customer Discount On Parts & Labor! 6-12 Month…read moreNo Interest Payment Plans Available. Free Shuttle Service On Auto Repairs & Free Loaner Vehicles. 2yr/24mth Warranty. Services: Oil Changes, Engine Repair, Auto Heating and Cooling, Brakes, Tire Rotations, Tire Services, Alignments, Suspension, Auto Brake Repair, General Maintenance, Transmission Repair, Auto Engine Diagnostics, Electrical Repairs, Exhaust Repairs, Timing Belt Repair.

Came here for an oil change. I ended up leaving with a leak I noticed the following morning…read more I came back that following day to get it sorted out and end up being there for about an hour while they check for leaks or anything abnormal with the engine since it was leaking oil now... I was told that it's a defect in the oil filter, and after googling, I will accept that as the truth. What bothers me though is the fact the same Oil that leaked out from my engine is still there. Furthermore, the oil that was spilled during my oil change was not wiped up the 2nd time they had my car either. how can you really look for a leak if you don't clean the engine? Why should you return a customer's car with spillage from you in it? Does it not matter because it's not your own personal car? People make mistakes. We are all humans, so I get it my oil change was late in the day and maybe something got missed. But I can't accept something which is part of "procedure" (firestone employee's words, not mine), was missed twice. Cleaning spills in someone's car is common sense and common courtesy. That's a symptom of a much bigger problem and I would really urge people to tread lightly with this place. I had 3 maintenance's in a row with you guys with no issues. However, This experience has been a total paradigm shift. Respect to the salesman at the counter who tried to remedy the problem, but it wasn't his problem to fix and there was no way that would help the situation. He didn't do anything wrong but still tried to help, so props to you whoever worked the counter on 3/13 and 3/14 in the afternoon. That didn't change my overall very lackluster experience though. I don't expect a detailed engine bay, but clean up the mess you make while working on my car or anyone else's car please. Especially when a problem occurs, after the most routine of maintenance. Not a very good look. Quite ridiculous I'm even having to write this, seeing as I've never written a review before. I will be taking my car to the dealer for a CVI on Monday. Sometimes the grass is greener elsewhere. Prices aren't too bad.

Walked into Firestone 8/14/25 to get 2 tires mounted on my loose rims around 2 O'clock…read more (Angel)Manager told me they would have them done that day tires had to be ordered . To my thought probably a couple hours to mount and balance after pomp's or whoever supplies the tires delivers. Called around 5 talked to Andrew. I was told " we will call you when they are done" with a bit of attitude ok brushed it off. Got a call at 6 from Andrew was told the tech is working on the tires and it was missing a hub cap I explained I have the cap in my possession. I initially started to drive because well it pays .25 to mount and balance a loose tire so it should be done my 6:30. Nope, again Andrew's with an attitude told me to wait because they are extremely bussy. I was told only one tire was mounted. I told them to dismount my tires and I would head down the street to discount. Andrew came back said both wheels were mounted. So regardless I would still have to wait to be balanced. Got my rims back and lord behold a big ole scratch and gauge on my brand new rims. The solution wait another week get my rims powder coated. At this point I'm fed up why couldn't they just do the job right the first time and be done. Now I was refunded 120 for a powder coated bit again the paint won't match my front rims. Have to file a case to get my full refund. Something that could have been done right the first time is now taking more than a week to get done. Thanks a lot Firestone! Thank you Andrew hope ur attitude changes one day for the better!

Doc Motor Works Auto Repair truly saved us on Black Wednesday -- the Wednesday before Thanksgiving…read more-- and I can't say enough good things about them. We were on our way out of town when one of our tires suddenly lost pressure. It was around 5:30pm, most places were closing at 6, and panic quickly set in. We first pulled into a nearby Tuffy to try filling the tire, but as the air went in, we could hear it coming right back out. Frantically looking around, I noticed Doc Motor Works next door and ran in about 10 minutes before closing. They must have seen the desperation on my face because Scott, the owner, was incredibly kind right away. The two gentlemen working with him were just as wonderful. They immediately took our car back and discovered not one, but two nails in the tire -- thankfully both were in spots that could be patched. While they worked quickly and efficiently, we waited inside where they have the coolest kids' area. My son literally said, "This is the best day ever!" The entire experience felt like one of those moments that restores your faith in people. Scott and his team were fast, professional, compassionate, and genuinely caring. Walking into this place completely changed what could have been a very stressful situation. If you're looking for honest, kind, and reliable auto repair -- this is the place. Amazing service all around.

I had a terrible experience at this shop and want to warn other car owners…read more I came in for a simple oil change on my car, which was supposed to cost $50 with a coupon. Before starting, the shop tried to upsell me over $1,000 in "recommended" repairs, including belts, battery, and spark plugs, which I declined. Then, after they drained my oil, they told me the oil filter cap was broken and said they couldn't finish the job unless I paid for a replacement. They claimed it had been "previously overtightened by another shop," but provided no proof that the damage wasn't done by them during the oil change. The oil filter cap is right next to the drain plug, so if it was really broken beforehand, they should have noticed that before draining the oil. At that point, my car had no oil and couldn't be driven, so I was basically forced to pay over $200 just to get my car back from a regular oil change. This felt like a pressure tactic and extremely unprofessional. If there was truly an issue with the part, they should have shown me before touching anything. Instead, I was put in a situation with no choice but to pay more than four times the agreed price. I will never return here and strongly recommend that others avoid this place if you want honest, transparent service.

Great service. My appointment was for an oil change and an alignment check, which could have taken…read moresome time if work was needed. They gave me a ride back and forth from my home to the shop so that I could drop my car off for the service. Suggested other items of work that will be needed, but did not hard sell or push me to do the work that day. Very honest and professional staff.

Requested a diagnostic appt online for a possible muffler issue on a Sunday evening. By early…read moreMonday I had an appt for noon that only took a few minutes but I couldn't leave the car as they needed to order a part. Rob suggested I bring it back first thing Wednesday morning (my preference) for the install. I got there at 8, was on the road again at 8:45. Everyone was polite and explained what was needed. Cost was reasonable and there was an online coupon available. Waiting area is clean and comfortable. There is complimentary coffee and water if you like. Glad I don't need service often but these gentlemen made it a pleasant experience. Highly recommended!

service was fine but ridiculously expensive. $128 for full synthetic oil change. I got it done last…read moretime at Walmart for half that amount. won't go back.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Naperville.

highly recommend. great auto repair and great service. the only place I bring my cars to.read more

Brought our vehicle for routine maintenance. They try and charge quadruple and upcharge for…read moreeverything. After getting the truck back ( refusing extras) having trouble with additional things. Went elsewhere and paid over $1,000 less than what they quoted. Beware.

Needed maintenance on my wife's 2020 X5 (rear differential, front differential, transfer case fluid…read moreflushes) as a preventative measure since she just hit 40k miles. Not only was "NAS" near our house, but they offered reasonable pricing (FAR lower than what Elmhurst BMW wanted!). On top of that, they were the only shops in the general (30 min) area that were willing to quote me on the phone/email rather than waste time by "having to see the car first" (FMU, PKmotor are awful offenders). New client for life!

If you're in the South Naperville area, Naperville Automotive Solutions is friendly and reasonable…read more I came here for a used car inspection, and they were quick to take a look at the car I was interested in purchasing and provide me with a detailed report with their findings. They emailed me a soft copy but also printed it out and went over everything they came across without talking down to me. It probably took around an hour for them to inspect the car, but there's a nice waiting area to get some coffee and water. It's hard finding a trustworthy place and is reasonably fast. I'm glad there are auto shops like this that can restore my trust and faith in these places.