This UPS Store was very helpful during my visit here. I was staying at the Palmer House and this…read morejust happened to be street level, convenience was key here. When I showed up I had several packages waiting for me since I was in town for work. When I came downstairs I was able to confirm that all my packages had arrived and see if I could get them delivered to the floor. The staff were on it and within the half hour they were up to the floor where we were to setup. When they delivered they also let us know what we would need to do when it was time to send them back. Time came to send our packages back to where they came from. I checked multiple times to ensure when they were open. When the time came we went downstairs to have them come pick them up we actually were given a cart to bring them down. Good thing about having an account with UPS all you have to do is create your labels and they will print them in store and affix them to your boxes. Once we got downstairs, we dropped the boxes, chatted with the staff and were on our way. It was pretty simple and the hours were convenient for guests staying/working at the hotel.

Govonna provided me with excellent service this evening - very helpful! Much appreciated!read more

I had a great experience at this Shipping & Beyond. I am fond of a neighborhood shipping service…read moreand they made things easy! I needed to print a pre-paid shipping label and brought in my sealed box. It was taken care of no problem! The store could be a bit more organized but I will be back and utilizing their services again soon!

Very inappropriate interchange with the middle aged asian lady working the counter today:…read more i was dropping off a prepaid package. when i handed it to her, she told me with a completely straight face something to the effect that i should bring my packages to them unsealed so she can check to make sure i'm not sending marijuana. that is none of her damn business, and completely unprofessional to suggest, apropos of nothing. frankly, it's none of her business what i'm sending beyond what i have clearly stipulated on the customs form. what utterly rude and presumptuous customer service. if i ever have to drop something off there again, i will refuse to deal with her, and instead deal any of the other more well-adjusted employees instead. yes, i have filed a complaint with the shipping company.

The nicest staff, always so helpful and easy to work with! My go to place for shipping.read more

Very friendly and helpful! I ship all my returns and eveything through them. Glad to have them in…read morethe neighborhood

Every time I visit the FedEx store on Canal whether for merchandise return or mailing a special…read morepackage or getting office/stationary supplies, I have always been greeted and served with friendly efficient smiles. And who doesn't like plenty of free parking in their lot? Plus hit the convenient nearby stores like Jewel, Domino's, Jason's Deli and more.

Faxing - I have been here for 10 minutes and only 3 of 8 pages has transmitted. The scanner,…read moreprinter, fax has exceptionally slow capabilities and should be substantially improved. For nearly $18, and self service, I expect a better faxing service from a company that is specializing in small business services. If they can not quickly send a simple fax, makes me wonder what else they can actually do

First-class service at this prime location. I've rented a mailbox here for years now, and the staff…read moreis always very helpful and pleasant. Very efficient with UPS services: mailing/receiving packages, Amazon, etc. I've also met the owner who's kind, professional and hands-on.

The guy there on Jun 28th directed racial slurs towards me when I was being a bit slow. Terrible…read moreattitude and direct racial discrimination

I had a great experience with Joe and Jimmy! Our move went so smoothly and they were extremely nice…read moreand helpful!!

I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson

Thanks, Ellen C. I never would have found it…read more I used the PC and found the computer and Internet to be reasonably speedy, unlike other FedEx locations.

$10 minimum charge to drop off prepaid!?! WHAT!! I had a $100 prepaid label & they charge me $10…read moreextra JUST to drop off bc they are in a hotel. Had I ANY SHRED of a clue while I waited 10 minutes for the customer in front of me, I'd have walked a few blocks to the next one & saved $10. Bonus negative review: No way to enter building where signs are located on 8th. You must enter through main hotel entrance on Michigan & walk back down to location. Never again. Walk north a few blocks to the next one. Ridiculous. Post some signs to let customers know FFS.

It's awesome when you can just come in and drop off an item and there is no hassle. I can…read moreappreciate the fact that workers are serious about the covid pandemic and are taking precautions to make sure that not only are they safe, but that the public stay just as safe. This makes me definitively come back and back, and back... Although I had three people ahead of me in social distance mode, the line went fast and these young ladies and gentleman were extremely professional. This is something I don't see that often when it comes to young people, i know a generalization and I apopllogize, but it's soemthing that I take noticed to right away. My package needed extra things to ensure that it was safe on process and the young gentlemen took care of the situation at no extra cost which again, can be quite nice when it comes to service. I thank them all for their professionalism and attitude towards this pandemic. I sincerely thank them for being in the front so that the public gets things done.

The service, professionalism, knowledge, willingness to help, and reliability of everything offered…read moremakes this UPS Store my first choice, always, if it's open! I very highly recommend the UPS Store on Taylor which I have used for many years!!!

Needed something printed which normally would be next day but they turned it around for me in a few…read morehours when I came in person. Very nice and helpful staff. Definitely recommend!

They have shredding $1 a lb atttww. You give it to them, they put it in locked box and shredded on…read moresite.

Gary and his team were really great in assisting me with a recent project. They had a massive print…read morejob underway, and couldn't guarantee that they could take my job for a same day delivery. Not only did Gary manage to squeeze me in, but got it done in under three hours. When I arrived to pick-up the cards, there were multiple customers there, and then we had an issue with the payment system. Gary figured it out quickly and efficiently, cool and calm under pressure. I know what it's like trying to manage IT and customers at the same time. Never easy. But nice job! Fellow humans. Please be kind and patient with people. This team is working hard to make us happy. If the pandemic taught you nothing else, you should have learned that we're all here to help eachother.

Efficient plus 15 min stand parking w flashers on right nearby and fast service and good staff…read more Amazon returns super easy and fast.