The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

If we could leave one hundred stars we would! The three man…read morecrew were Courteous On time Extremely pleasant Our apt was moved effortlessly and efficiently and these guys smiled while working! No small feat we were moving from a third floor no elevator! I would recommend this company to ANYONE moving! You will be in great hands! Thank you

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

Very professional and personable could not have asked for a better experience. Good communication…read moreby the office and the movers to let us know each step of the move. Jay and his guys could have not been more helpful during the actual move. Great guys.

Will consider editing this once move is hopefully completed tomorrow. I will be using a different…read moremoving company to get my stuff out of their storage unit. There is no self storage option by the way which Yelp seems not to know. 1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. 2. I've moved multiple times with my same set of furniture and items and these were the slowest movers I've had by far. 3. They want to charge me $265 to "transport" my items from their warehouse in West Haven... onto the loading dock of their warehouse in West Haven. So basically $265 to be able to get my things back and have nothing to do with them ever again.

Yousseff and Isaiah were the most courteous and polite movers I've ever dealt with. Not only were…read morethey courteous and polite they were efficient. The moving experience with two studs was mostly positive because of the movers that showed up the day of our move. These two gentlemen make two studs moving look really, really good! Our moving made up for the subpar scheduling experience: The only complaint I have is regarding scheduling and confirmation. When we called to confirm the move for the next day. Chris the owner, mistakenly thought that my girlfriend calling and texting for an appointment confirmation was one of his workers. (At least he addressed her in a way that was unacceptable) He was rude, abrupt, and crude. He asked "why we were texting at 8 PM". Three points here: 1-When receiving messages, confirm you know who the message is coming from - a customer or a employee. 2-Revise your reservation confirmation system. There was a lack of clarity in terms of knowing whether we had a confirmed appointment or not. 3-Speak to customers with respect!

my name is Malachi Campbell…read more Chris showed a serious lack of professionalism and respect. I worked my full hours and was not paid for all of them, despite being told multiple times that payment was coming. I had to repeatedly chase my own wages, and even then, I was still shorted. What made this situation worse is that I was asked for my Social Security number and told that it was the only way I could get paid. I was not given a W-2 or W-4, and to my knowledge, no other workers were asked for their Social Security number. This raised serious concerns for me, especially since proper payroll procedures were never explained or followed. Because of the unpaid wages and the way this was handled, I am now filing a formal wage claim with the Connecticut Department of Labor. No worker should have to beg for money they already earned or feel pressured to give sensitive personal information just to get paid. I hope this review helps others make an informed decision before working for or hiring this company.

They showed up on time, were quick, respectful and friendly. They emptied two 16 ft pods for us in…read moretwo and a half hours (we did still have to pay for four hours). We did have to reschedule by one day and they easily accommodated. I will say they left multiple boxes clearly labeled for the bedrooms on the first floor, making me at 39 weeks pregnant carry them up myself.

These were amongst the best movers in my experience and I have a lot of it! we had a pretty…read morechallenging move coming from Texas to CT with 2 full trucks of household goods. They arrived on time and ready for the challenge! They were well organized, respectful of both my family and my property, and got everything where we needed it to be. Can't ask for more than that! I would recommend them to family and friends.

I needed to get rid of a single appliance. After staying home all day waiting, they were a no-show…read moreon the first appointment. On the third attempt, they called with an ETA and were prompt. When they arrived, they told me it was going to be almost double what I had been quoted over the phone. When I told this to the guy who seemed to be in charge, he said it's because the phone quote is from corporate and they don't know the local rates. This was total BS and I pushed back. He then told me he'd do the job for only $30 more than the original quote. Since I needed to have the junk removed and they were there, I agreed. I paid by credit card, but didn't get a receipt for services. I don't appreciate the bait and switch business practices and would never hire them again. BTW, these guys have probably never seen a college and are far from "hunks".

We moved into our new home today and have ZERO regrets with this moving company. Eric, Cam and…read moreTyler were so beyond careful with everything that had to be moved, and so great to work with. With the amount of stuff we had to be moved, it ended up taking the whole day and they were so polite and in great spirits all day. The process was easy, stress free and great price for everything we had. Would recommend to anyone!!! Can't imagine moving without this company. Thank YOU!!

What a great moving company. They arrived on time and never stopped working. They were friendly,…read morehelpful and efficient. They were also very inexpensive. Total cost of my move was under $800. My hats off to Carlos, Nicklaus and the third person on the truck( I sorry I don't remember his name). I also can't believe how much stuff they were able to pack in that truck.

We hired 2 Bros to load a storage trailer getting hauled to California…read more The good: - easy to communicate with over Yelp - brought straps (that we could buy off them) to secure the contents in the trailer - saved us $$ by packing the trailer tightly (2 feet less space than expected) The not great: - they wrapped only one piece of our couch in saran wrap, which protected the piece, but our other couch sections and bed were dirty from the inside of the trailer - CA side, many of our boxes marked as "fragile" were slightly caved in because there were many levels of boxes loaded on top of them. I'm thankful that nothing is broken, but it was tense seeing so many boxes with bent sides on the other end of the move

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

ABSOLUTELY AVOID…read more Kareem--"The Spin Doctor" as another review called him--is a menace. I figured that one bad review was just a result of someone having a bad day. Not sure if Kareem or the customer, but someone. It seemed to be an outlier. Surely with 4+ star rating means I'll get a decent experience. Kareem was my primary contact and who I arranged the move with. I sent videos ahead of time to show the job to be done. Kareem did not ask questions. I got a quote and decided to see what I can get done on my own with family to save money. Economy sucks, yadda, yadda. I came back and explained how we did some ourselves and there's less work to do now. I explained what was left. Kareem did not ask questions. I then asked for an hourly rate. I was given one, and we both agreed on the job. I paid the deposit. A few days later, the movers arrive (Kareem absent), and they were not informed at all of what the job was today. They also kept making comments about me being "on a budget" or something and being shocked when I explained the scope of the move. I felt Kareem fed them some nonsense instead of details about the actual job. The movers were fine, but their leader wasn't. 2 hours into the job, Kareem calls me and accuses me of trying to pull a fast one by going hourly (why offer hourly rates and accept hourly jobs if it's an issue?), misleading him about the job (how??), and saying men could walk off the job with my actions. What did I do? Was it that I sent videos and a description of the move? Was it that I agreed to the rate and crew he presented me? What could I have done worth men driving the crew to walk off the job? The entire call was very aggressive and backhanded. Absolutely asinine. Thankfully, Kareem didn't feed them enough nonsense for them to actually walk off, and so they completed the job... mostly. It was scaled back because Kareem apparently REALLY didn't want it all done. Maybe because he didn't send enough manpower despite knowing the job. At the end of the move, Kareem told the movers to collect payment. Now, this is completely reasonable. What's not reasonable is me not knowing the exact amount until minutes before yet being expected to have that money exactly on hand, and giving me an invoice from day 1 (updated at the end of move, via email) that has a due date in the future. I talk to Kareem again, and he says he needs payment immediately. Again, would be fair, if all signs didn't point elsewhere. I said the invoice gives a future date, and he blamed ME for it, saying I should have corrected him and he'd have fixed the invoice. I can't read his mind. I didn't know he made a mistake. I said I will pay, but I don't have the cash on me at this exact moment, and explain why as described above. He immediately gives me the shake down and jumps to aggression again, accusing me of playing games, etc... He skips actually trying to resolve the issue and instead threatens to call the cops. I offer to get the money from the bank immediately, but somehow he's still arguing with me about that. Apparently immediate payment isn't even good enough now. And he's going to have the movers follow me to the bank. What is this? Is knowing where I live not good enough that you need to aggressively "escort" me to the bank? Thankfully, The Spin Doctor backed off when he got his money. The crew themselves were mostly fine (if not a bit slow checking their phones at times--almost assuredly because of Kareem's failures in communication, or worse, Kareem harassing the crew?) and one item being damaged/broken. Again, avoid at all costs. I hope the men actually doing the work get a better gig because Kareem has no business managing workers or handling customers and his presence alone is good enough to write off the company. His communication skills are beyond abysmal and he went out of his way to insult me. It's a shame he's the owner. If my things weren't already on their truck by the time he called me the first time, I would've canceled and got someone else. Avoid yourself the frustration of dealing with The Spin Doctor and look elsewhere. ========== EDIT: Got a reply from Kareem. I can't address it all else I hit the character limit but here are the biggest parts: - Trying to save money is not a "red flag." - Kareem was shown the job ahead of time, and agreed to take it. - Yet his crew came unprepared and somehow it's my fault they were undermanned and had no gloves??? - I'm not obligated to tip or cater and I never agreed to (compensate your crew! I already paid!), but maybe I'd have tipped if Kareem didn't harass me, threaten to call the cops, change terms of payment, or the crew didn't break our things. Remember to listen the bad reviews. It's easy to leave a good review, but when you want to get it over with an forget about it, it's not tempting to take the time to explain your bad experience. If there's a few really bad reviews, chances are, there's a lot of bad experiences. ==========