Brought my bike in for both tires to be repaired. I was very please with the turnaround, despite the fact that he was really busy. Thank you for your service ! I will make sure to refer others and I will be back for any further repairs. read more

He was eager to take my money when I purchased a bike. However, ignored multiple calls and refused customer service afterward because his "computer crashed" and he evidently has no paper records. Luckily I learned this lesson for the price of one bike and accessories. I purchased bikes for the rest of my family from another shop which does care for more than a quick buck. read more

I happened to be on Yelp looking for a new bike and looked at Got Bikes as James has fixed or tuned up my bikes several times during the past 10 years. While James may not have an overly friendly personality and can be business like abrupt, he runs the most competent and fair bike shop I have ever dealt with. I felt I needed to write this review because of the negative reviews I saw on Yelp. These folks sound overly sensitive and sound like they took James the wrong way as what they describe is no where close to my experience with him. read more

Friendly, simple same day service. Needed a quick commuter fix and he was able to accommodate my wheels on the same day. Dropped off the bike and went to catch a movie at the mall, by the time everything was over my bike was ready to roll! While going to a corporatey, rhymey bike shop that "sells local" may work for some things, the "we can't look at your bike because we are booked out two weeks" is not always the first thing you need to hear when you call to get information up front.. The one man, one stop shop is what got bikes has been to me, and I like it a lot. Apparently pickup/delivery may be available, though it's close enough to my commute/VTA to make anyone happy :) New location is really nice, and immersed in an authentic biker feel... I don't know, you can just feel it read more

Front disc brake installation completed fast and efficient. Great friendly customer service.

This gentleman provides great service and a fair price. Would definitely use his services again.

Not recommended, owner is a jerk. Very rude and unprofessional. Went there to ask to check the shock. Owner said he can't do much. He said he can pump it for $10 or buy a pump there for $60. This business is all about making money. I would not recommend. read more

I have now been into Got Bikes twice, and have had two exceptional experiences. First time after somebody stole my rim (newbie mistake: didn't lock the front wheel). It's an older bike and I didn't want to spend hundreds on a new rim. I was very happy to find that Got Bikes had a perfect used wheel for me, very good quality at a fair price. It was exactly what I was looking for. Today, I came back for something simple: I was replacing a tube, but having trouble replacing a tight fitting tire on a rim without damaging the tube. (Again, a cycling newbie) And he VERY patiently showed me exactly how to do it correctly. Getting help like that is exactly the reason to do business with a local bike shop. Great little shop. I'll definitely be back in for my next bike purchase, parts and repairs. read more

I called this place to get a quote on tuning up my bike. After telling me that they charge a separate service fee $15, for the each wheel and each brake on top of the parts, I decided to go with another shop and this is completely ridiculous to charge a service fee for every part of the bike. To my surprise, this James, started text harassing me on my personal cell phone from his shop. Telling me I am rude and he is SO HAPPY I am not coming to his shop. Who does that?!!! Because I decided to not get ripped off you think its OK to harass a person via text?? I have never experienced a business owner who decided to harass their potential customers cause I decided to take my business elsewhere. And now I see I made an excellent decision! DO NOT GIVE A DOLLAR TO THIS ASSHOLE. HE DOES NOT DESERVE YOUR BUSINESS. read more

Got Bikes - James was text harrassing me after I decided to take my business elsewhere after I called for a price quote. - Bikes Near Me - San Jose, California

James very knowledgeable and reasonable on his price. Best bike shop I ever been. Support your local bike shop.

I recently bought a used bike off someone online and got jibbed on some bad tires. Booo! Anyhow, I finally found the time to do some research on somewhere to replace them. James business popped up right away. I usually read reviews before I go anywhere new but I decided to go anyways. I loaded up and hauled my bike over. The parking situation is not ideal and it is likely that you'll have to walk a little bit to get to the shop, as there is no parking inside. I didn't mind the walk though! We're such sedentary society anyways. I arrived to a garage like building entrance and noticed how large it was inside. Many awesome bikes outside and inside. The whole store was filled with every little accessory and part you could think of! You could tell for a one man shop, James really loves what he does. He was on the phone initially but quickly got off to help me right away. I told him I needed two new tubes. He came out to check over my bike and as he did I mentioned that my tires are old and cracking as well. He suggested that I should get new tires which I figured would be the case. He then showed me all the variety of tires he had in stock and asked me what I was looking for as well as my price range. He allowed me to feel the tires and see the durability of them all. I opt'd for the primo tires in the end. I know I want the best for my rides! He was very personable and we got on the topic of myself wanted to do a triathlon. He advised me that my aluminum bike was definitely not ideal for a triathlon, it's way too heavy, of which I kind of already knew. He offered to sell me a bike that he has been working on for a very reasonable price. It's was very kind gesture. Unfortunately I had to decline. I'm a college student working a very menial paying job. If I had more money saved, I would have definitely taken the offer! Overall it was a great experience and I will definitely be back again for any needed repairs. Thanks again! read more

I have brought my son bike Fixie here twice for tubes and repair he has good prices . This second time we choose to go with the higher end tubes to protect against thorns and whatever he rides over . I will highly recommend this to my family and friends . I also like that he is mobile and can come to your house or deliver if need there will be a charge but that is an option of course . read more

I emailed James to put together my new bike. He replied really quick with rates, availability and said he would do it on my place no problem. So I decided to try it out to don't have to deal with the transportation of the bike. He has a complete shop in his Van, and a rack right behind it so he literally worked on my drive way. He is very friendly, meticulous, and his prices are reasonable. He also fixed our household bikes, so we are all ready to ride! Thanks James! read more

I called James in need of two mountain bikes that my son and his friend could ride for the day. James was very pleasant and delivered the bikes in a timely manner at a fair rental price. He even let me have the bikes for an extra 1 1/2 hour for no additional charge! He will also give you a discount towards the purchase of a new bike. Thank you James! read more

Does it get any better than being able to ride your bike to work, drop it with these guys in the morning and then pick it back up at lunch, tuned-up and ready to roll for the ride home? NO! It doesn't! James and crew are amazing! Knowledgable and friendly as can be. No pretentiousness found here, like you can get at some bike shops. They use quality parts and do quality work. If they aren't coming to your office at least once a month, you need to give their contact info to your HR team or whoever handles onsite benefits. Yep, you guessed it, they make work calls and it doesn't get any better than that! read more

I went to fix my bicycle flat tire, this guy has really bad actitud costumer service ....I won't recommend to no body

I found James here on Yelp and all I can say is...wow, all the positive reviews about him was so dead accurate. I had purchased an older Specialized Mtn. Bike and had him tuned it for me. He does not BS you and was very honest with what was needed or not. My bike rides like brand new and he was very patience and considerate through the whole process. I just found my new personal bike tuner and will definitely recommend him to anyone. His price and services is excellent and beyond! Thanks again James! read more

I found James through a web search. Outstanding service and work. We don't have expensive bikes and I thought I just needed a couple tires changed and a baby seat installed. James came to my house, picked up the bikes and gave me a quote on the spot along with tune ups. Within 3 days I got a call that everything was done and he offered to deliver them to my house. His place is on my way home so I stopped by to get them myself. What a huge difference the tune ups made! Both bikes ride perfectly and our 1 year old loves his bike seat! I highly recommend James! read more

I'm sure he knows what he's doing, but owner is extremely rude and unprofessional. Go somewhere else if you can.

Have always taken my bikes to LBS (local bike store) for service, and haven't been that satisfied. I needed the gears to be meshing better (tried 2 tuneups from 2 different LBS with little improvement), and my youngest boys bike had gear/brake issues. James responded promptly to my email, was flexible about coming out to our house, and provided very clear upfront information on how much each thing would cost. You really can't beat having a knowledgeable bike repair person come out and do the work at your place - so much better than being without your bike for days on end. He was very careful to make sure I was happy with the work done (getting brakes to stop squeaking can be tricky) but he spent the time to get it right, and I thought the price for the service provided was very fair. In addition, he happened to have a used bike that fit our family's needs at this time, saving me another trip to the LBS! I highly recommend :-) read more

James is a brilliant bike mechanic, an expert cyclist and a veteran of the industry. You couldn't ask for better service or quality at such a fair price. He has made several of my bikes race/triathlon ready and has brought our old family beach cruisers back to life from the rust pile. I would recommend him to any level of cyclist and anyone looking to revive the old bikes in the shed. read more

Awesome service and professionalism! James did an outstanding job at servicing my 3 bikes. His quick turn around allowed my family to enjoy a fantasic bike ride on the Los Alamos trail the next day. Thank you Got Bikes !!! read more

I recently purchased a light/camera unit for my bike at Got Bikes and when I got it home, I couldn't get it to work. I took it back, and after James and I looked at it together and still couldn't figure out what was wrong, he refunded me. I received a call from James about a week later and he figured out what was wrong with the unit.....I had formatted the SD card incorrectly. James formatted it correctly and I re-purchased the unit. I now have my light hooked up on my bike. Thanks for your help and for going the extra mile James. Very much appreciate your extra time and effort! Dan W. read more

James does great work. My son's previous bike had a slow leak I couldn't figure out! James quickly identified the thorn, and was able to completely fix our tire. Welcome bike 2, and again I had a FAST leak on the rear tire. Called James, he was able to get us in right away, and he not only fixed the tire, he also installed a kickstand, and gave the bike a quick once over. James is so nice, and will honestly evaluate the bike. A quick reminder, anything you can get at a bike shop, pretty much Got Bike's sells too. Think of it as a BikeShop on wheels! Certainly the most convenient. If you have more than 1 bike, a shop on wheels might be what you need. He can do visits and service everything on site! Definitely give him a call next time something goes wrong, or you get a new bike. He will honestly give you feedback. He's my go-to bike guy! read more

I needed to book someone onsite where I work for free bike tune ups in support of Earth Day. I reached out to James and he was immediately responsive. Got me a quote right away, and let me know his set up requirements. Prior to his arrival he confirmed our date and also thought ahead about the probable rain that was going to occur on this day. When working with a vendor, it's always great to get confirmation and also to know they are thinking ahead about the experience of the customer. Onsite he was friendly, fast, and very diligent. I am not even sure if he had stopped for a lunch even with much persistence on my part! His main concern was getting everyone's bike worked on and happy. His set up was also very nice looking and professional. We already have him booked again for our next event and can't wait to work with him again! read more

I had just purchased a new Kent bike off the internet and assembled it but had problems with the front brake replacement/ alignment, rear brake alignment, front wheel was not true and brake line needed replacement. I called James who has been in repairing bikes for over 10 years and just went mobile 3 months ago in August. James drove out to my house in his van/ mobile workshop and got right to work replacing the front brakes, then aligning brakes, truing the wheel and replacing a brake line. James was very friendly, even giving me tips on truing a wheel and common maintenance tips. James experience and knowledgeable easily shone through his handiwork, he had all the tools and took care of my bike, no scratches. His rates are very reasonable when you consider he is mobile and can come out to your house, place of work or time allowng out on a trail or a park if you broke down with a flat tire. He carries most major parts, wheels, tires, brake lines, etc and even assembles custom bikes and sells hitches and bikes. I highly recommend James if you either want a bike assembled, brake alignment/ replacement, maintenance/ tune up, have other bike issues or simply wish to purchase parts. 10/10/13 Update - James now charges $10 for mobile onsite service to cover gas or alternatively you can drive over to his place off Redmond Ave. His rates have gone up from two years ago but are still somewhat reasonable. read more

I had some issues with my bike and needed it for an out of town trip in a couple of days. Brought it to Got Bikes and James offered to have it done before my trip. Got a call the very next day, less than 24hrs later that the bike was ready. I appreciate the great service and love supporting a local small business. Glad I found a to-go place for all my future bike needs. read more

My bike was in badly in need of maintenances. James up picked up and dopped my bike off the same day. He exceeded my expectation. My bike looks brand new. He also provided me with a bike map. He was very professional. I highly recommend his service. :) read more

Great and friendly service. James was very responsive to my e-mails, and gave me honest advice. He is one of those people who does what he does as a profession rather than just as a job. I definitely recommend GotBikes to everyone. read more

I have used Mike several times in the last 3 years to service my bike. I am fortunate that I live less than a mile away and can drop my bike off and save on the pick-up cost. Mike always turns the repairs around in the time that I need and the bike comes back in perfect condition. I recently needed disc brake pads replaced. He did this and made a few adjustments to gears. Great price and I was able to hit the Los Gatos mountain trails next day. Mike is always friendly and freely offers advice on the bike. read more

Stayed in San Jose for a short vacation and decided to rent a mountain bike. Got bikes? Was so convenient and easy! And James was so friendly and helpful! read more

Got Bikes - Bikes Near Me - San Jose, California

It's awesome to be on your front lawn and James shows up with bikes! We were interested in testing some commuter bikes: folding & hybrid for taking on caltrains so we rented them from Got Bikes? Later we purchased a set and he came back and delivered them and some accessories. So easy! James is professional, provides great service and is a friendly guy! read more

I went back to Got Bikes to replace my head set bearings. The bike is riding great thanks James! James at Got Bikes replaced my bottom bracket. He did the work quickly. The bike was ready when he said it would be and it was done right. I highly recommend Got Bikes. read more

Simple tire tube change and handle bar adjustment on my daughters bike came to $34.00. Parts $13.00 labor $20.00. (Plus tax) Seems a little pricey on labor. read more

What a gem! I'm so glad they had the 18" tire size I needed. Friendly and knowledgeable staff.

I bought a new (used bike) and needed both new brake and derailleur cables installed. Lead times these days for my usual LBS were running at least a week if you're lucky, so I looked for somebody new to try that was relatively close to my house. I found James on Google and scanned his reviews on Yelp. His website clearly said that you need to e-mail him for a service appointment, so I did. I asked his current lead time, and he responded in less than an hour that he could do the job in no longer than 2 days, so I brought my bike in. A day and a half later he texted me that the bike was done, and I appreciated that he held true to his word on the schedule. The cost was more than reasonable for his labor. I test drove the bike on a long ride the next day and everything worked fine. One the ride following that a day later, the shifting started to be very spotty--the rear derailleur wouldn't hold a gear for any length of time without shifting inadvertently. I knew that new cables will eventually stretch and may cause shifting problems, but it was obviously too early for that to happen after just a few hours of riding. I e-mailed James, explained the situation, and asked if I could bring the bike in. He responded in about 15 minutes and I brought it in that same day around 2 pm. He told me to come back in 3 hours and he'd have it done. He followed through as he said & told me it was a micro-adjustment on the rear derailleur that made the difference. When I asked him how much I owed him he said no charge. He seems to know his business and obviously takes pride in his work. I have 4 bikes so I know where I'm going next time I need service! read more

Stopped by there two weeks ago to get a tire changed on my sons bicycle. The owner was very nice and took care of the tire right away. Great little shop with baskets and misc. bike parts. Nice little compact store and an easy location to find. I will definitely be back. read more

I needed help with installing an 8 speed cassette on a new rim with a hub motor. I'm pretty good at working on my bikes and just needed help with this. I took it to James and he told me I could not re-use my old 8 speed cassette because it was not compatible with the new rim. Fortunately he had an 8 speed freewheel and installed it in minutes and I was on my way. I feel good that I completed the Electic bike conversion myself with just a little help from James. read more

James is a great guy. I had a gear shift cable snap on my road bike over the weekend. I spent over an hour trying to get at the frayed ends of the cable, but the shifter mechanism just wouldn't rotate. Monday morning, I searched for options and found James & Got Bikes? are close to my house and the Yelp reviews were all very positive, so I gave him a call. James said he could fix it for me, so after work, I rode over to his workshop. It was a tough job, but he finally coaxed the frayed cable from the shifter. While I was there, I also picked up a new pair of cleats for my clipless pedals. His prices are reasonable and he does a great job. Next time I'll call him as soon as I have a major problem like this. read more

Owner James deserves extra credit for standing behind his work, and he really does great work! He has looked after our bikes for a few years now, and every time we need a tune up, repair, or need a suggestion, he is 100% there to help. Need a bike repair or a bike? You can't do better than James at Got Bikes! read more