I placed an order online because it said that it had an item in stock and could be available in 15…read moreminutes. Turns out, it was not in stock. When I immediately canceled the order because I needed it that day, I was still charged. I tried contacting support, waited forever, to then have the agent pretend not to hear me then hang up. Only shop here if you want them to rob you.

I had to pop in really quickly while out running errands, and only a hardware store would do. I…read moreneeded garbage bags, and the last time I grabbed them from the grocery store, I got the wrong size, and they wouldn't stretch over the mouth of the big garbage can I had. Indeed, it was square peg into round hole territory. So even though they surely have the right size at a grocery store, and even though there is a grocery store in this same strip mall development, I popped in to Ace. It's a smaller store, but still has all of the home basics for hardware. I prefer these place much more over massive warehouse big boxes, but the truth of the matter is that the big boxes have much more room for all kinds of items that Ace just can't carry. But garbage bags, they've got. Basic tools, paint, hardware, fasteners, garden supplies -- it's all here. I forget how country Ace can be as well; you can get a Red Ryder pellet gun at this spot. It's like hardware store meets farm & tack. A throwback to old school Provo. This development is always a bustlin' with some restaurants, grocery and hardware. That makes it super convenient, but also super busy. That's good news for Ace. I hope they're around for a while.

Friendly, service. Always helpful especially in the garden section. Checkout is pretty quick, you…read moredon't have to wait too long. They usually have what I need.

I went here to help my mom buy some paint! She had lots of questions and didn't know all the rules…read morewith paint and what can be mixed with what colors. Even I was learning things I didn't know before. Omar was the one who helped us and he was soo nice, patient and understanding. He even used his extensive knowledge to experiment with trying to make the color we wanted. Unfortunately, it was not successful, but he did give great alternative suggestions. I think he should get a raise or bonus! He is a great employee!

It's really nice to look up on their app before coming. It's just hard if you go to where it says…read moreit is and they haven't updated the new location. But you can usually ask someone. The store is clean and helpful employees! We come here often!!

Ordered Furniture Oil @ Lowes @ 140 W University Pkwy,…read more Orem, UT 84058. Not only do we see the delivery driver trying to tighten the leaking bottles & stand them up, but can definitely see that He also leaves this stain on our bench Tried everything to get the stain off.

Once again, Mountain Land delivered !!! They assisted with the new house and did a great job…read more-- Provo sales and SLC delivery -- THANK YOU-- Nicer selection than the big box stores -- and just as reasonable as the big appliance stores that offer "free" interest ??? is anything really "free" ??? They fit all budgets and work with you to give you what your home needs. THANKS

A great group of employees to work with in their Provo Utah store; wonderful collection of…read moreappliances that fit all price ranges; from builder grade to upscale appliances and decor. GREAT PEOPLE to work with when building or replacing. A wide selection of everything from towel racks, door knobs, sinks and appliances.

Great Mom and Pop type store. I needed to fix a leaking toilet and the guys here helped me pick out…read morea fill valve and tank seal kit. They told me how to install it and when I ran into trouble, they helped me over the phone. I somehow managed to destroy the old ridged supply line so I had to drive back the next day anyway. I bought a whopping $0.99 part but they the guys at Parleys were happy to spend 20 minutes explaining the difference between compression fittings and 1/2" FIP fittings for toilet supply valves....more than I ever wanted to know but they are clearly friendly and knowledgeable. I will be back for some larger purchases hopefully. The store is not as fancy as Lowes but their helpfulness makes up for that.

Was looking for a nice custom barn door. This company looked like a great option. Easy ordering…read more Had some issues with deilvery but customer service was there to help resolve it and get everything on track. Door is scheduled to be delivered this week! Will update this once we get it and put it in!

I orderd a simple door pull in eaw steel..They sent me a black powdercoated one & insisted it was…read morecorrect & the steel cahnges from year to year.. I wire wheeled off teh black finish & oonlt then did they believe I was correct.. DO NOT BUY ANYTHING FROM THIS JACKASS RAN CO

Been here twice to get snowboarding boots for my 10 year old son. They are super patient and…read moreknowledgeable and I felt no pressure at all to buy. They recommended not only fitting product but also items on sale to help with my budget and I really appreciated that. They made sure my son had a comfortable fit and made sure he could get in and out of his step on binding confidently. They give mom and pops shop feel and I'd recommend this place to anyone in Utah County!

It is a super cool store. We found some accessories we were looking for our one wheels!read more

First time at this location! Super clean store - everything is tidy and at its place…read more Was greeted by two friendly employees while walking in, and asked us what we were looking for, and walked us to where we needed to be. Cashier friendly and hospitable - even offered to ring our transactions into 2 so we can use the coupons we brought!

I bought a load of lumber on a Thursday, that was supposed to be delivered the next day, if not,…read morefor sure on the next Monday. I asked for a call an hour before delivery so I could be home, but no call came, except just before 5:00 to tell me the delivery wouldn't be happening until the next day - no idea what time. I again asked them to be sure to give me some notice, which they agreed to do. Tuesday, they showed up unannounced and dumped the lumber on my lawn, rather than on the driveway where they had been instructed.

everyone in town said no to me except Becka. BMC is the only place I'll be buying lumber for my…read moreUtah projects. Thank you Becka!