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    Allred's Ace Hardware

    3.8 (14 reviews)
    InexpensiveHardware Stores
    Closed Closed

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    5 years ago

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    3 years ago

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    5 years ago

    Helpful, convenient, and honest. Don't bother going to Home Depot. Ace has what you need.

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    5 years ago

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    The Home Depot

    The Home Depot

    2.7(52 reviews)
    4.5 mi
    $$

    We came here to get a bbq & some pathway lights. We weren't sure whether the bbq could fit in our…read morecar so we had a very nice (very new) girl assist us. She went above & beyond to locate us a bbq that was still in the box that was up in the rafters. She helped us to take measurements of the box & went out to the car to grab measurements of the door. Additionally, just in case the box didn't fit, she set us up with will call so we could leave & come back with a bigger car. This girl was our hero this day! The box fit & we were able to have a great bbq dinner that same night. Everything is well stocked & most the staff had smiles & were polite/said hello. Only 4 stars because the young girl that helped us with will call was less than helpful. We wanted to grab a cover for the bbq and had to repeat ourselves three times before she stopped ringing us up & acknowledged us. She then didn't even bother to point us in the correct direction. Luckily our helpful gal was still around to help us out with the aisle number. Overall, great experience & customer service. Thanks!

    I tried for a half hour to try and leave a compliment directly with the store manager using my Pro…read moreapp but couldn't see a at to do that. Even the receipt doesn't have a way to leave a compliment. Weird. I don't know if this will make its way to the right person at ie Home Depot in American fork Utah. In short, I couldn't figure out what adapters to use in the plumbing section. I was frustrated and had spent an hour with different options to reduce a line. I was ready to give up when I saw Thomas on my isle. I told him what I was trying to do. He listened patiently and asked a few questions and then suddenly had a solution to my problem as found the part I needed. I am so pleased with his professionalism. He saved me a bunch of time on my project.

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    Burton Lumber

    Burton Lumber

    1.3(6 reviews)
    1.8 mi

    Save yourself the trip, and go to Home Depot or Lowes for lumber. It isn't worth getting treated…read morelike you're an idiot by the lady at the front desk. She gets annoyed at every question you ask. I think she's forgotten that customers are the reason she has a job. The yard guys are friendly and helpful but the overall experience leaves me no desire to return.

    Burton Lumber... Let me start with the Positives Caleb and Brenda are awesome people and they…read moretreated me with respect and had customer service in mind. Also the yard workers are great. Negatives I'm building a deck right now and I've had to return Lumber two times because the wood is so bad #2 Douglas fir. Cracks in the boards bowed , plained with and 8th of inch gap upon other defects. I understand you will never always get the perfect lumber but a 1000.00 dollars of wood is just bundled up not looked at. I was never offered an apology or some kind of credit when the first time I returned the first time and hand chose the wood. So total took lumber down there 3 times wasting gas and money. Went to Home depot and got same grade of lumber they were swamped and helped me and were so polite. The worst was my last return i was wasn't greeted being visibly upset by neither Yvonne or jon Lee . In fact jon got confrontational towards me kicking me out of the store. Because I was told to go outside to do the return when the guys told me to go inside which was how I did it the first time. Then they said they wouldn't refund my money after the lumber was unloaded. I had to tell them the product was unload of my truck I'm not leaving till it gets returned. The said caleb had to do the return on Monday. I said well I'll call brenda because I have her card. Then they said how we can return it. Jon was staring me down and very disrespectful. I was the only customer so they weren't slammed. I have always been respectful and grateful to brenda and caleb. Yvonne is always rude and makes me feel uncomfortable to shop there. I will be taking my services elsewhere and wouldn't recommend burton if your a not a huge account holder as you in would think you should be treated the same. Thats where the lack of customer service comes to play. I want to thank brenda and caleb for there generosity. I want to make things right but that will be on their accord.

    Allred's Ace Hardware - hardware - Updated May 2026

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