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Osmond Designs

3.5 (27 reviews)
Closed 10:00 am - 6:00 pm

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7 months ago

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3 months ago

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1 year ago

Best customer service and very friendly staff! They really go out of their way to help.

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Heather O.

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6 years ago

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6 years ago

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Heather O.

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8 years ago

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6 years ago

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7 years ago

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Heather O.

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8 years ago

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7 years ago

Such a beautiful store and great prices the customer service is very professional and a relaxed environment.

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7 years ago

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7 years ago

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8 years ago

Love the store. It's so clean and great prices not to mention the customer service is fabulous!!

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6 years ago

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6 years ago

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Heather O.

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8 years ago

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12 years ago

Helpful 10
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11 years ago

Helpful 6
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12 years ago

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11 years ago

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9 years ago

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11 years ago

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11 years ago

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10 years ago

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9 years ago

One of our favorite stores for home furnishings. We leave be the fresh feel of the furniture ideas and helpful staff!

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11 years ago

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10 years ago

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Ask the Community - Osmond Designs

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Lazy Boy

Lazy Boy

(2 reviews)

We have had nothing but trouble with our Lazy Boy purchases. About a year ago or so, we purchased a…read morecouch and two recliners that were connected with a console for our small living room. We told the sales person that we needed a couch that could sit close to the wall and not hit. She assured us that we bought their wall friendly couch that only needed 3-5 inches and it was labeled correctly on the invoice. After it was delivered, we discovered it needed at least a foot or more away from the wall! We traded in the couch for a love seat (no bells or whistles) and an electric recliner. The electric recliner has to be unplugged almost monthly to get it work. We rarely use it. Then they didn't put the console chairs together properly when they delivered the wall couch. They kept coming apart and after the 4th tech visit and that tech destroying the drawer by screwing it closed, we returned the whole unit and replaced it with two manual recliners that were delivered in June 2024. Six months after delivery, one of the armrests came loose and you can feel the staples. When you do a Google search for best recliners, Lazy Boy comes up first. That needs to change. Their products are not worth the premium price you pay and are even less quality that if I buy some off brand. I highly recommend you not even bothering to walk into their store.

Love the furniture. Super comfortable, great quality, lots of options in colors/styles, and great…read morewarranty too.

Bassett Furniture - Jane Chair in leather 7237 Austen

Bassett Furniture

(6 reviews)

$$

We ended up at Bassett after exhausting the selection of quality furniture stores in Utah Valley…read more That's a VERY short list. We've normally gone to some of the smaller quality retailers in SLC, but wanted to try local. I had no idea where to place them in the pantheon of furniture stores. I did not realize it is all semi-custom furniture. We were looking for a sofa, love seat, chair combination for the room attached to the kitchen. It needed to be leather. We very quickly found exactly what we wanted. These days everything is huge pillowed pieces. I don't want the chair to have huge arms 15 inches wide. I want more Contemporary. Clean lines, square edges, comfortable, earth tones. They had it in spades. We chose colors, leather, details. The price was in line with the furniture we were replacing that had served us well for 30 years. It was still as useful as ever, but showed 30 years of use. We've been thrilled with it for the couple years we've owned it. The top quality leather recliners we got the RC Willey have just been horrible, and are more pleather than leather, despite what we were told. It's peeling. That was 2K down the toilet. We've just purchased exactly what we want to replace them and they should be here soon. I'm a happy camper. The only nit was finding we had choices on foam type in the cushions for the chairs and not being told we had them on the other furniture as well. In the end we found the other furniture was what we would have picked. It you've made it to the end of this, make sure you verify you got to choose everything that has choices.

In search of a sofa and viewed the Bassett store in Orem on my way heading to another store. Walked…read morethe full store testing out various sofas and viewing the limited selection and colors which were mainly all grays. Not a single sales person offered to assist me nor even greeted me even though I was the only customer in the entire store. The two women viewed did not even look to make eye contact with me. Very surprised at the lack of both customer service and treatment received. Definitely will not be making any purchases from this Bassett store.

Osmond Designs - furniture - Updated May 2026

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