Really beautiful consignment furniture store! New ownership as of January 2020. New owner was…read morereally friendly and personable! We felt very welcomed here. As I looked around, there's so many one of a kind pieces here and all of it were in decent to excellent condition!

Very nice second hand store with all kinds of vintage things including furniture, China, paintings,…read moredecor, and so much more. Really nice things.

Not so good customer service. I bought a custom sofa that was very expensive. The quality of the…read morecushions is horrible. They sent their customer service rep out who basically told us the quality of their cushions are not very good but the frames are. He was going to get back with us but never heard a word after several weeks. Very unfortunate because we have purchased a few large items in the past from them and have been very happy with the quality. I will not buy from them again.

This place is amazing! The store has a very welcome, comfortable family feel to it. They were wager…read moreto help but the environment is relaxed (no pushy sales people!) I got an absolutely INCREDIBLE deal on a livingroom set. They were able to deliver it the same day and even hauled off my old furniture (RC WILLY had said they wouldn't). The delivery guys were great too. They were very careful and nice picking up my old furniture and making sure the new pieces were where I wanted them.

I went to two furniture stores looking for a sturdy bed frame, Francesco Furniture and RC Willey…read more RC Willey was large and had professional staff, but the frames I inspected there had dubious center supports. Francesco Furniture sold me a very sturdy queen-size frame for a far more affordable price. Francesco Furniture also went above and beyond when it came to service.

We have bought 3 couches so far from them. We own Airbnbs and we love every couch we have bought…read more We truly would not go anywhere else. They are such great people. they have delivered all 3 of our couches and have gotten to see our remodel progress. They remember us, every single time we walk through their showroom. The furniture is very good quality and super nice. Just a very great place to buy all of your furniture!

This location of DownEast Home & Clothing seems to carry a lot of scratch and dent furniture. Many…read moreof the pieces I looked at were damaged, some in only minor ways and others were damaged considerably. While DownEast carries some good quality and attractive furniture and home goods their selection is very limited. This is something to keep in mind when vising their stores, but especially at this location, since it is rather small. For a wider selection of merchandise, check out the the DownEast in Draper.

Went in to find a skirt extender and the lady that helped me seemed super angry and upset that I…read morehad asked for help. She acted like it was super inconvenience that I needed help! Another girl told her that he store might have more back in storage but she went to the back and returned far to quick to really look. Then I asked if there was another down east store in salt lake and she was even more upset that I asked, so I told her I would look it up myself and left! HORRIBLE CUSTOMER SERVICE! I will never go back!

The worst customer service I have ever experienced- you can't get a straight answer from anyone -…read moreyou could talk to 3-4 people and get different answers from everyone - I went here instead of RC Willey and I regret my decision- I would gladly pay the difference to do business somewhere else - If Ashley had a 1.00 sale I would not buy here - the service is that bad !!!!!

Service was fantastic and everyone at the store is super helpful and friendly. Delivery was fast…read moreand super easy. I would HIGHLY recommend visiting this store/location. Ask for Mike K. or Connor!

We have had nothing but trouble with our Lazy Boy purchases. About a year ago or so, we purchased a…read morecouch and two recliners that were connected with a console for our small living room. We told the sales person that we needed a couch that could sit close to the wall and not hit. She assured us that we bought their wall friendly couch that only needed 3-5 inches and it was labeled correctly on the invoice. After it was delivered, we discovered it needed at least a foot or more away from the wall! We traded in the couch for a love seat (no bells or whistles) and an electric recliner. The electric recliner has to be unplugged almost monthly to get it work. We rarely use it. Then they didn't put the console chairs together properly when they delivered the wall couch. They kept coming apart and after the 4th tech visit and that tech destroying the drawer by screwing it closed, we returned the whole unit and replaced it with two manual recliners that were delivered in June 2024. Six months after delivery, one of the armrests came loose and you can feel the staples. When you do a Google search for best recliners, Lazy Boy comes up first. That needs to change. Their products are not worth the premium price you pay and are even less quality that if I buy some off brand. I highly recommend you not even bothering to walk into their store.

Love the furniture. Super comfortable, great quality, lots of options in colors/styles, and great…read morewarranty too.

The employees were super friendly and very willing to help for whatever it is your on the hunt for…read more I did notice the managers can be rude to the employees at times. The employee is told to ask the customer if they want to apply for a credit card and it's annoying every time I visit the store. Some of the manager are lazy and dump loads of work to employees that they them self can do. The other day a manager totally embarrassed from the looks of it embarrassed the employee right in front of a customer. I couldn't believe my eye.

At Home has good prices and a huge selection of items to choose from! You can find almost anything…read moreyou want here when it comes to decorating. I've found that some of the artificial plants aren't the best, but other items like pillows and bar stools can be really great finds. I'll continue coming here when my home needs a refresh!

Red Fox was great to work with -- so accommodating and professional. We initially started this…read moreproject with another local company and they were SO rude and hard to work with. Bert is great! I would highly recommend! A++++

Took a couple side chairs in for repair from out business, turned out so well we ended up having…read morethem fix 40 of them for us! Great service, good prices, fast turn around. Bert and the crew are great to work with. We will definitely use them again.

We moved here three years ago and hired a decorator to help us design our new living quarters. We…read morehave been so pleased with the design advice and quality of furnishings. Recently sought their advice and purchased additional pillows and throws to update our decor.

I walked in and not one person greeted me even though there were women at the front desk. As I was…read morelooking around again not one person talked with me. Very disappointed and would not go back.

We ended up at Bassett after exhausting the selection of quality furniture stores in Utah Valley…read more That's a VERY short list. We've normally gone to some of the smaller quality retailers in SLC, but wanted to try local. I had no idea where to place them in the pantheon of furniture stores. I did not realize it is all semi-custom furniture. We were looking for a sofa, love seat, chair combination for the room attached to the kitchen. It needed to be leather. We very quickly found exactly what we wanted. These days everything is huge pillowed pieces. I don't want the chair to have huge arms 15 inches wide. I want more Contemporary. Clean lines, square edges, comfortable, earth tones. They had it in spades. We chose colors, leather, details. The price was in line with the furniture we were replacing that had served us well for 30 years. It was still as useful as ever, but showed 30 years of use. We've been thrilled with it for the couple years we've owned it. The top quality leather recliners we got the RC Willey have just been horrible, and are more pleather than leather, despite what we were told. It's peeling. That was 2K down the toilet. We've just purchased exactly what we want to replace them and they should be here soon. I'm a happy camper. The only nit was finding we had choices on foam type in the cushions for the chairs and not being told we had them on the other furniture as well. In the end we found the other furniture was what we would have picked. It you've made it to the end of this, make sure you verify you got to choose everything that has choices.

In search of a sofa and viewed the Bassett store in Orem on my way heading to another store. Walked…read morethe full store testing out various sofas and viewing the limited selection and colors which were mainly all grays. Not a single sales person offered to assist me nor even greeted me even though I was the only customer in the entire store. The two women viewed did not even look to make eye contact with me. Very surprised at the lack of both customer service and treatment received. Definitely will not be making any purchases from this Bassett store.