I think they have the best selection of nuts, bolts, and fasteners in the area. Even more than the…read morebig box stores. My go to place when I need hardware.

Went there thinking they would price match competition (Home Depot) as it read on many google…read moresearches for Ace Hardware. The stated they would not. Knowing that, it's an easy decision for future purchases - just go where you know pricing and customer service are the best - even if the drive an only a few minutes away. Disappointed Ace would not want to generate future purchases and business.

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

Ace Hardware is my go-to for a reason! Every single time I walk through those doors, the staff goes…read moreabove and beyond to help me find exactly what I need for my projects. They don't just point me to an aisle -- they actually help me problem-solve and find real solutions. That kind of service is rare these days and I genuinely appreciate it. This is my first stop for any project, and honestly, I wouldn't go anywhere else unless they're out of something. Highly recommend!

I placed an online order that ended up getting canceled. The staff at the store was very helpful…read moreboth on the phone and in-person getting the order re-instated and making sure everything worked out.

So for several months I have been looking for a very old, now specific, cabinet hinge. I called up…read morethis company and they said that they have some hinges and come on down. 80 blocks away I found the part that I needed. Awesome.

cody was recommended to me for a rebar tool i was not satisfied with the machine he told me i had…read more30day satisfaction guarantee i came back the fourth day after i bought to return and was told i was going to be charged a 20%restock fee and was also told by cody he never wanted to see me again because i asked why i wasnt told this upon buying the machine nor did cody mention this to me when i spoke with him. Though i will mention that the person helping me through his name is owen was alot of help through my frustration. By no means was i rude to owen or cody for him to act the way he did and i dont know if this is how he gets customers happy or even to come back guess you should think twice to ask all the details of a 30day satisfaction guarantee

Every time I go into Ace, the employees are friendly and helpful. There's a good selection of…read morehousehold/garden items. And the free popcorn is a great bonus!

Over Christmas I purchased a Green Egg for my husband at Allred's Ace Hardware and the staff was…read morevery friendly to help me decide which size would be best for our family's needs. I came in the day before Christmas eve and they told me they would have one built and ready to pick up on Christmas eve at 9 am. They even loaded the egg in my vehicle and showed me how to take it apart correctly since there's a lot of pieces to it. Since then we've been going back to this store for many of our essential items and more items for smoking with our new Green Egg. They have a lot of the same items your local Home Depot or Lowes carry without the crowds. I signed up for their free rewards and already used $40 and discount coupons from receiving them in the mail. It's convenience, handy, and the staff is great!

Top notch service at ACE today! Will helped me fix two pocket hoses and persevered even though it…read moretook a huge effort to fix them properly. Nice soft spoken personality. Thank you Will!

Patron of this store. Minimal signage in the parking lot about their towing policy. Came shopped at…read morethe store went to the Utes game and they have towed my car..... not so neighborhood friendly hardware store.... Crooked tactics, if you don't want people using your parking lot then make sure signage is adequate

Jim and his crew know home repair! They were prompt and helpful in recommending top rated tools and…read moreproducts that helped me get the job done --and after just one visit!

Every online order I have ever done here has been cancelled, no reasons why. Kind of sad that if I…read morewant to go to an ACE I drive by this store to hit the one in Draper. I really feel like the employees at this store want the store to go under.

I've been coming to this Ace Hardware since early 2025 when my daughter bought a house nearby. I've…read moremade numerous purchases as I work through a very long punch list. In the past months, I've noticed a significant drop in customer service. The staff are unhelpful, don't seem to know much and are sometimes downright rude. I sent my son in there yesterday to buy a couple of things and they were rude to him and not helpful at all. He said he felt like they were irritated with his questions. I had to swap out some pipe dope that my son bought yesterday that had clearly been used and then returned. I went in to swap it for a new can and the guy was clearly irritated that I was bothering him. Barely said a word to me. I should have got his name, but I'm pretty sure he is either the manager or the owner. He's in his 50s or early 60s, was wearing a green America 250 cap and a black Ace Hardware t-shirt. Has a real attitude. If I had the time, I would have given him some pointers on customer service. If he's the owner, this store has a real problem. Edit - his name is Jason. Pretty sure he is the manager. I had to go in again to get a refund and Mr. Sunshine was there. Same demeanor. I gave him some direct feedback on his attitude. I think I'm going to drive a few miles and use a different store from now on. I don't need the attitude. The prices in here are higher, but I was willing to pay for the convenience. Not anymore. Word gets around about this kind of behavior. This store won't do well if they keep this up.

Pretty much saved my life today!…read more I had a weird situation where my gas cap fell apart essentially and part of it was stuck in the cap so I couldn't get it out. No one had a wrench or tool so I walked from smiths gas over to ace and they were rad and the store has a unique vibe. also--- they do a ton of sharpening for all kinds of blades, knives, etc!!

I've been shopping here for years on and off, jumping between HD and another local big box home…read moreimprovement retailer nearby. The staff here are awesome, and I've gotten some great products at decent prices to help with projects/expanding my tool collection. I prefer their nursery and landscaping options as well as I work to "greenify" our living spaces with hardy Utah-friendly plants. Unfortunately, I have the same issue with this store that I also have with the aforementioned competitor located nearby. I will no longer shop at this location due to Home Depot corporate's decision to install Flock Safety surveillance cameras in the parking lot. Enabling the mass surveillance tracking of private citizens by feeding ALPR data - a poorly secured technology proven to track more than just license plates - into nationwide surveillance databases is an unacceptable invasion of customer privacy and a blatant means of sidestepping our 4th Amendment rights. I'm taking my business to local hardware stores that don't track their customers and support mass surveillance at the behest of the government. My review extends to the greater scope of Home Depot as a corporate entity and the issue I take with their decision making from my perspective as one of their customers. I encourage others to thoroughly look into this matter to form their own opinions and determine if they too would like to continue their patronage.

This is the fourth time I have tried to rent a truck from the American Fork store. Previously I had…read moretried to get a truck with shorter notice, so this time I reserved it a week in advance. I received notice that the reservation was confirmed and expected to pick the truck up this morning. Ten minutes before departure time to pick it up, I received an email stating that my reserved truck is out of stock. This location has a parking lot full of rental trucks but they can't seem to honor reservations, ever. This store could do better by going out of business. I will never shop here again.