Matt truly went above and beyond to help us. We went to this Ace four times trying to get the right…read morescrews and he kindly helped us the second time we came in then The fourth time when we still had it wrong (totally our fault) we rushed in ten minutes before close and he still went above and beyond to make sure we got it right this time. He was so kind and caring even though we were there 10 minutes past closed. Matt was so helpful and kind I hope Ace takes care of him.

Top notch service at ACE today! Will helped me fix two pocket hoses and persevered even though it…read moretook a huge effort to fix them properly. Nice soft spoken personality. Thank you Will!

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

I forget that this Ace is here, especially because most Ace stores seem like remnants of a bygone…read moreera of "the" hardware store in town. Before big boxes with big hardware sections. Before massive orange or blue hardware stores. It seems like ACE was the original friendly neighborhood hardware store. But no, this is actually a new-ish location (2017, maybe?) and I haven't really internalized its presence. But I should. You should too. In the age of the aforementioned hardware behemoths, it's actually pretty darn rad that this spot is here. It's the same owners as "The Store" which is a specialty grocer that has a very fond spot in my heart, as it was grandma's grocer of choice. It's really an eclectic spot which reminds me of those old time hardware stores that do sell hardware, but also party supplies and decor and all kinds of things that don't fit into the category of "groceries." I'm a fan. But those big stores got popular for a reason, so if you are hardcore set on just hardware and lots of varieties of it everywhere, this smaller ACE will not have the same selection. But there's something charming about not having a billion choices, and about finding what you need, directed by a friendly person who will help you find it.

I've been coming to this Ace Hardware since early 2025 when my daughter bought a house nearby. I've…read moremade numerous purchases as I work through a very long punch list. This year, I've noticed a significant drop in customer service. The staff are unhelpful, don't seem to know much and are sometimes downright rude. I sent my son in there yesterday to buy a couple of things and they were rude to him and not helpful at all. He said he felt like they were irritated with his questions. I had to swap out some pipe dope that my son bought yesterday that had clearly been used and then returned. I went in to swap it for a new can and the guy was clearly irritated that I was bothering him. Barely said a word to me. I should have got his name. He's in his 50s or early 60s, was wearing a green America 250 cap and a black Ace Hardware t-shirt. Has a real attitude. If I had the time, I would have given him some pointers on customer service. If he's the owner, this store has a real problem. I think I'm going to drive a few miles and use a different store from now on. I don't need the attitude. The prices in here are higher, but I was willing to pay for the convenience. Not anymore. Word gets around about this kind of behavior. This store won't do well if they keep this up.

So for several months I have been looking for a very old, now specific, cabinet hinge. I called up…read morethis company and they said that they have some hinges and come on down. 80 blocks away I found the part that I needed. Awesome.

cody was recommended to me for a rebar tool i was not satisfied with the machine he told me i had…read more30day satisfaction guarantee i came back the fourth day after i bought to return and was told i was going to be charged a 20%restock fee and was also told by cody he never wanted to see me again because i asked why i wasnt told this upon buying the machine nor did cody mention this to me when i spoke with him. Though i will mention that the person helping me through his name is owen was alot of help through my frustration. By no means was i rude to owen or cody for him to act the way he did and i dont know if this is how he gets customers happy or even to come back guess you should think twice to ask all the details of a 30day satisfaction guarantee

The only reason I use this location is they carry good bird seed. I wouldn't use this Ace Hardware…read morelocation otherwise. Every time I go to the front to pay for my seed I feel like I'm interrupting one of the gals conversation or something. I feel like I'm an unwanted guest. I hope to find another store that carries what I need. #nomogo...

John and the crew at Ace are simply the best! I love that they are super close to my house (less…read morethan a 5min drive from the house) and when walking in they are always warm and welcoming. What I really love about Ace is that it's not corporate HD or Lowe's where there are mass amount of people and isles that are packed with off shelf displays that are hard to maneuver around. AND Ace has really just about everything needed for household repairs or the top quality brands in power tools. They don't stock a lot of lumber products (if any??) and their sprinkler supplies are lacking a bit, BUT that has improved. Also, if you're into smoking meats, they have an incredible section of sauces, pellets, smoker hardware, and apparel. Love going to Ace! The staff is awesome, store is clean and they have what I'm looking for. GO to Ace - the helpful place!

Ya, I wouldn't say I'm a screaming, tailgating, tried and true fan, but overall I think I'm a fan…read moreof Stock. In a former life I visited here frequently for some of the odds and ends a fella might need as he's remodeling a house or building a deck. As a hardware store, there's muuuuch to be desired. I don't think I'd come here to shop around for anything. The few shelves of tools, hardware, and other fit-in-your-cart supplies they have on hand are more for convenience when you're there picking up or ordering more hefty stuff. So, it's nice that they carry a small selection of bolts and screws and tape measures and shelf brackets (and so on), but don't plan on this as a swing by and browse kind of adventure. The real bread and butter here is obviously the building supplies. And you should probably have a little swagger in your step when you come through the door and know what you're after. The guys here have always been nice enough to help me stumble through what I was after as I employed my best construction laborer vocabulary, but I can bet it would get tired if I was constantly describing what kind of 2 x 12 I needed by the smell of the wood. "You know, kind of like Christmas trees but less sappy smelling." Kudos to them and their patience. Stock was a serous victim of the housing crunch. This place used to be bumpin' but it's a ghost town nowadays. Their staff was cut down by at least half (I want to say closer to 75% or more) so be patient as they try to get a guy out to the yard to find your stack of 12-footers. The public is always welcome here. They do have "showroom" of some of their door products, casing and trim, and other things they can walk you through, but it's really an insider's world there. Prices can vary wildly. Sometimes the big box stores have better 2x4 prices, but sometimes Stock could crush their prices on more uncommon cuts and materials. It's always worth a phone call, especially if you're buying materials in any kind of bulk. When used right, this can be a great place for good deals, and the salesman will bust their butts to track down what you need and make it convenient for you to pick it up or have it delivered to your jobsite. Never hurts to call them for a quote or to stop by, but just don't expect an orange-aproned experience.

I used to work with them and I know first hand it's overpriced materials and there is no guarantee…read morewhen it breaks from being cheap: the wood is usually warped when sold and the management doesn't care.

Customer service is just terrible everybody acts like they're just better and they can't help. I…read morerecommend the Lowe's in West Valley City.

This is the closest hardware store but when I come here I waste time looking for things so I should…read morego to the farther place. I would save money and time, just not mileage. I came in today looking for plumbing stuff. There is no banner at the front for plumbing. I found the toilets in the back, but not much else in small plumbing items. I get directed to Aisle 16, which is correct. The "Plumbing" sign is only In the middle of the store. At the front, Aisle 16 has a great big banner proclaiming "Tools" (plus a second smaller banner also proclaiming "Tools" nearby). Ok, got it, plumbing parts are considered tools...

Pretty much saved my life today!…read more I had a weird situation where my gas cap fell apart essentially and part of it was stuck in the cap so I couldn't get it out. No one had a wrench or tool so I walked from smiths gas over to ace and they were rad and the store has a unique vibe. also--- they do a ton of sharpening for all kinds of blades, knives, etc!!

I've been coming to this Ace Hardware since early 2025 when my daughter bought a house nearby. I've…read moremade numerous purchases as I work through a very long punch list. In the past months, I've noticed a significant drop in customer service. The staff are unhelpful, don't seem to know much and are sometimes downright rude. I sent my son in there yesterday to buy a couple of things and they were rude to him and not helpful at all. He said he felt like they were irritated with his questions. I had to swap out some pipe dope that my son bought yesterday that had clearly been used and then returned. I went in to swap it for a new can and the guy was clearly irritated that I was bothering him. Barely said a word to me. I should have got his name, but I'm pretty sure he is either the manager or the owner. He's in his 50s or early 60s, was wearing a green America 250 cap and a black Ace Hardware t-shirt. Has a real attitude. If I had the time, I would have given him some pointers on customer service. If he's the owner, this store has a real problem. Edit - his name is Jason. Pretty sure he is the manager. I had to go in again to get a refund and Mr. Sunshine was there. Same demeanor. I gave him some direct feedback on his attitude. I think I'm going to drive a few miles and use a different store from now on. I don't need the attitude. The prices in here are higher, but I was willing to pay for the convenience. Not anymore. Word gets around about this kind of behavior. This store won't do well if they keep this up.