The only reason I use this location is they carry good bird seed. I wouldn't use this Ace Hardware…read morelocation otherwise. Every time I go to the front to pay for my seed I feel like I'm interrupting one of the gals conversation or something. I feel like I'm an unwanted guest. I hope to find another store that carries what I need. #nomogo...

John and the crew at Ace are simply the best! I love that they are super close to my house (less…read morethan a 5min drive from the house) and when walking in they are always warm and welcoming. What I really love about Ace is that it's not corporate HD or Lowe's where there are mass amount of people and isles that are packed with off shelf displays that are hard to maneuver around. AND Ace has really just about everything needed for household repairs or the top quality brands in power tools. They don't stock a lot of lumber products (if any??) and their sprinkler supplies are lacking a bit, BUT that has improved. Also, if you're into smoking meats, they have an incredible section of sauces, pellets, smoker hardware, and apparel. Love going to Ace! The staff is awesome, store is clean and they have what I'm looking for. GO to Ace - the helpful place!

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

Staff members very helpful, friendly and supportive. Selections of items usually have. Value…read morecomparison is great. Like the overall store chain. Safe, clean, reliable.

in reviewing strictly the garden center section. Which is disorganized, messy and stressed plants…read more This has been normal especially from my experience from working at Lowe's. But I don't recommend buying plants from Lowe's because they do not take good care of their plants. their new plants tend to die very quickly because how they maintain them. A positive tho is if you get them the minute they get delivered to the store you will get a great plant for a cheap price compared to other garden nursery's. Their employees tend to not know much about plants either. so they are not helpful. The employees tend ignore your presence when you are there as well. I highly recommend Home Depot over Lowe's especially for their plants.

Had an issue with a delivery at the wrong address, it happens sometimes. The manager Russ was great…read moreto work with and got my delivery fixed and redelivered the same day!! Very good customer service!!!

Typical Home Depot nothing special. Normal prices…read more I always find what I need. Everyone I have encountered was friendly and helpful, Flooring. Paint. Garden area these are the departments I have been. Recently we got some paint and even though it was busy they tried to get help to assist everyone. 2nd time we went it was early and the worker was kind of like meh. Maybe it was too early haha

Ace Hardware is my go-to for a reason! Every single time I walk through those doors, the staff goes…read moreabove and beyond to help me find exactly what I need for my projects. They don't just point me to an aisle -- they actually help me problem-solve and find real solutions. That kind of service is rare these days and I genuinely appreciate it. This is my first stop for any project, and honestly, I wouldn't go anywhere else unless they're out of something. Highly recommend!

I placed an online order that ended up getting canceled. The staff at the store was very helpful…read moreboth on the phone and in-person getting the order re-instated and making sure everything worked out.

Pretty much saved my life today!…read more I had a weird situation where my gas cap fell apart essentially and part of it was stuck in the cap so I couldn't get it out. No one had a wrench or tool so I walked from smiths gas over to ace and they were rad and the store has a unique vibe. also--- they do a ton of sharpening for all kinds of blades, knives, etc!!

Purchased a refrigerator/freezer combo to store breast milk for our newborn son. Delivery was great…read moreand timely. Seemed to work well. Inside of 36 hours, the freezer stopped working and the fridge was no longer cold. We lost 7 days of stored milk. For anyone that has ever breastfed a baby, that is so much! I immediately called Lowe's and they told me to call the repair folks. I called the repair people from Frigidaire. It took 1.5 weeks to get the guy here. He told me the compressor has gone out and that it is leaking freon onto my floor. It will take 3-4 weeks to get a new compressor. Order was placed. So, since I was sold a faulty fridge, I called Lowes this morning and the associate, Nathan, told me the manager will call me back today. The manager did not call me back. Nathan did. After he told me my "options", of which non were even close to satisfactory, I asked to speak to a manager. Nathan said he would transfer me to the manager. I kept being rerouted back to Nathan who was apparently not aware that the manager has left for the day. He told me that I am outside of the return window of 48 hours, even though I called and did exactly what they said to do. I have been on "hold", which is not actually a hold, for over 40 minutes. Just silence. If this is how Lowe's treats their frequent customers, I am not interested in dealing with them any longer nor am I interested in spending anymore money in their stores. I shall continue to call until Lowes makes this right. Get ready, I am no longer going to pleasant... ***Update*** I called back after being on a silent hold for an hour. Nathan answered the phone. I told him that he is just making more angry and he needs to settle this mess. Without saying anything... another hold. This time, with music. A woman named Charlotte answered. I asked if she was a manager, to which she confirmed, but she is the manager in the front of the store. Nathan seemed to pass me off to a completely different department to make sure this was no longer his problem. I told Charlotte the whole messy story. She was quick to ask who had treated me like that. I was happy to divulge the information. Charlotte began by apologizing, profusely. Then we started discussing how she can make it right. She found me a replacement fridge that is actually an upgrade and is not charging us the difference. This is how you make a customer happy! This review will be updated again when the fridge is actually here and functional. Review changed to 3 stars, thanks to Charlotte.

This is the closest hardware store but when I come here I waste time looking for things so I should…read morego to the farther place. I would save money and time, just not mileage. I came in today looking for plumbing stuff. There is no banner at the front for plumbing. I found the toilets in the back, but not much else in small plumbing items. I get directed to Aisle 16, which is correct. The "Plumbing" sign is only In the middle of the store. At the front, Aisle 16 has a great big banner proclaiming "Tools" (plus a second smaller banner also proclaiming "Tools" nearby). Ok, got it, plumbing parts are considered tools...