The only reason I use this location is they carry good bird seed. I wouldn't use this Ace Hardware…read morelocation otherwise. Every time I go to the front to pay for my seed I feel like I'm interrupting one of the gals conversation or something. I feel like I'm an unwanted guest. I hope to find another store that carries what I need. #nomogo...

John and the crew at Ace are simply the best! I love that they are super close to my house (less…read morethan a 5min drive from the house) and when walking in they are always warm and welcoming. What I really love about Ace is that it's not corporate HD or Lowe's where there are mass amount of people and isles that are packed with off shelf displays that are hard to maneuver around. AND Ace has really just about everything needed for household repairs or the top quality brands in power tools. They don't stock a lot of lumber products (if any??) and their sprinkler supplies are lacking a bit, BUT that has improved. Also, if you're into smoking meats, they have an incredible section of sauces, pellets, smoker hardware, and apparel. Love going to Ace! The staff is awesome, store is clean and they have what I'm looking for. GO to Ace - the helpful place!

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

This is from Kobalt's website…read more "ee store or call 1-888-3KOBALT for details. You should never have a problem with your Kobalt tools. However, if you do, return the item to the place of purchase for a free replacement. No questions asked. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Please see store or call 1-888-3KOBALT for details." Kobalt advertises their hand tool warranty as "hassle free," but my experience was the opposite. I tried to warranty a 1/4-inch ratchet, and I was told that because it originally came from a set--and because they no longer carried that exact same ratchet--they could not replace it in store. Instead, I was told I would have to go through Kobalt. That does not feel hassle free. It feels like customers are punished for buying a tool set, and if the exact tool is discontinued, you may be out of luck. Be cautious when trusting any warranty that claims to be "hassle free." My experience showed otherwise.

in reviewing strictly the garden center section. Which is disorganized, messy and stressed plants…read more This has been normal especially from my experience from working at Lowe's. But I don't recommend buying plants from Lowe's because they do not take good care of their plants. their new plants tend to die very quickly because how they maintain them. A positive tho is if you get them the minute they get delivered to the store you will get a great plant for a cheap price compared to other garden nursery's. Their employees tend to not know much about plants either. so they are not helpful. The employees tend ignore your presence when you are there as well. I highly recommend Home Depot over Lowe's especially for their plants.

Typical Home Depot nothing special. Normal prices…read more I always find what I need. Everyone I have encountered was friendly and helpful, Flooring. Paint. Garden area these are the departments I have been. Recently we got some paint and even though it was busy they tried to get help to assist everyone. 2nd time we went it was early and the worker was kind of like meh. Maybe it was too early haha

Pretty good location. I came for paint and paint tools. Pretty typical pricing. We got two gallons…read more(Boreal and Denim Blue) of matte paint which came out to about $65.00. Really recommend these colors for rooms or even just an accent wall. The service has always been pretty good here. Sometimes you'll get someone on their cell phone that looks a little bothered you're asking a question. It's close and convenient for me, therefore I'll keep using it.

Ace Hardware is my go-to for a reason! Every single time I walk through those doors, the staff goes…read moreabove and beyond to help me find exactly what I need for my projects. They don't just point me to an aisle -- they actually help me problem-solve and find real solutions. That kind of service is rare these days and I genuinely appreciate it. This is my first stop for any project, and honestly, I wouldn't go anywhere else unless they're out of something. Highly recommend!

I placed an online order that ended up getting canceled. The staff at the store was very helpful…read moreboth on the phone and in-person getting the order re-instated and making sure everything worked out.

I've been coming to this Ace Hardware since early 2025 when my daughter bought a house nearby. I've…read moremade numerous purchases as I work through a very long punch list. In the past months, I've noticed a significant drop in customer service. The staff are unhelpful, don't seem to know much and are sometimes downright rude. I sent my son in there yesterday to buy a couple of things and they were rude to him and not helpful at all. He said he felt like they were irritated with his questions. I had to swap out some pipe dope that my son bought yesterday that had clearly been used and then returned. I went in to swap it for a new can and the guy was clearly irritated that I was bothering him. Barely said a word to me. I should have got his name, but I'm pretty sure he is either the manager or the owner. He's in his 50s or early 60s, was wearing a green America 250 cap and a black Ace Hardware t-shirt. Has a real attitude. If I had the time, I would have given him some pointers on customer service. If he's the owner, this store has a real problem. Edit - his name is Jason. Pretty sure he is the manager. I had to go in again to get a refund and Mr. Sunshine was there. Same demeanor. I gave him some direct feedback on his attitude. I think I'm going to drive a few miles and use a different store from now on. I don't need the attitude. The prices in here are higher, but I was willing to pay for the convenience. Not anymore. Word gets around about this kind of behavior. This store won't do well if they keep this up.

Pretty much saved my life today!…read more I had a weird situation where my gas cap fell apart essentially and part of it was stuck in the cap so I couldn't get it out. No one had a wrench or tool so I walked from smiths gas over to ace and they were rad and the store has a unique vibe. also--- they do a ton of sharpening for all kinds of blades, knives, etc!!

This is the closest hardware store but when I come here I waste time looking for things so I should…read morego to the farther place. I would save money and time, just not mileage. I came in today looking for plumbing stuff. There is no banner at the front for plumbing. I found the toilets in the back, but not much else in small plumbing items. I get directed to Aisle 16, which is correct. The "Plumbing" sign is only In the middle of the store. At the front, Aisle 16 has a great big banner proclaiming "Tools" (plus a second smaller banner also proclaiming "Tools" nearby). Ok, got it, plumbing parts are considered tools...

Customer service is just terrible everybody acts like they're just better and they can't help. I…read morerecommend the Lowe's in West Valley City.