Absolute horrible customer service ! I bought a clearance item the day before which I wanted to…read moreexchange for a different item I had the receipt with me and was even going to spend more money but was told no returns on clearance items, I asked if there was a sign saying so to which the person snapped "there are signs everywhere " and walked off , I went to the section where the clearance tools are displayed and no return policy sign was present , I looked at my receipt and nothing was noted there either , I went back to the gentleman and asked where it was he snapped back " it's posted in the area and walked to show me but then realized I was telling the truth and still snapped back "it's our policy and I can't return it , what a joke !

On Saturdays, there's free popcorn and they sometimes bake cookies or jerky for the customers in…read morethe grills! Earlier this week, I stopped by the UPS next door and came inside to take a look at the Ooni pizza ovens I'd been eyeing. They didn't have the model I wanted, so I got some household needs and chatted with the employee at the register when she mentioned the calendar coupons work for in store purchases of items available online. This was super helpful! I went ahead and ordered the exact model of the Ooni I wanted and used my coupon on it. Got ship-to-store (free for almost every retailer) and easily picked up my pizza oven. A criticism I do have is that the Ace Hardware online nor in-store computer search isn't super robust, and I had to come back the next day to order another piece of equipment for the pizza oven, and because the description on the website is so poor, I had to check the manufacturer part number to see if it worked with my oven. It should now that I have the package in my hands, but I was nervous for the lack of description. Another issue I also ran into was that I had two keys manually copied at this store (their auto key machine is down) and one of the keys turned out bent the first time. I got them to redo the key and then didn't check it again after trusting it was fine. I got home and... the re-key is also bent. This is pretty frustrating since I have to go back and get it replaced, or get a refund. So for keys, I don't recommend. But most other things, they're very convenient and have friendly and helpful staff.

The people here at the Benjamin store are very helpful and professional. Walked in there with some…read morepaint samples that my client wanted to use and they quickly put those together and even help me load them onto the truck. Like who does that! These guys go over the top on customer service above and beyond if you will. Kudos to the manager keep up the good work guys!

I drive an hour passing other paint retailers to go to the Orem location. Eric knows his stuff and…read morethey have a great selection of supplies.

This is a solid business, with great customer service. Great layout on the sales floor, and you can…read moresee/try out most all of the merchandise they carry for your home remodel or new build. As soon as we walked in, we were greeted by a young man named Woody. He gave us a tour of all the bathtubs, emailed us (low!) price quotes, and we left feeling very positive about our shopping experience. (Earlier in the day, we had driven all around the Salt Lake Valley to several other places, looking for a durable, long lasting bathtub and these guys gave us the best service, and their Koehler tubs were the best priced. It was refreshing to have someone help us that was pleasant, that kindly answered all our questions, etc. He didn't act rushed, nor did he have "commission breath". Overall we had a great shopping experience with these guys. They earned our business just by being kind and helpful. Imagine that...!

Beautiful showroom with all the lights, bathtubs, sinks, faucets, toilets, kitchen designs, and so…read moremuch more than you could ever dream of! This showroom is massive and has so many choices to look through. Great place to come search if you're looking for great inspiration for your home!

I have needed paint and supplies several times over the years and Superior Paint Supply in Murray…read moreis my favorite by far. I dropped off a painted steel tube yesterday for paint matching. I was called this morning to let me know it was ready. Every time I have entered this store I have received a welcoming greeting and always treated like an old friend. Awesome employees that do exceptionally good work. Give them a shot!

Amazing customer service! They let me practice the technique in their shop before I bought the…read moreproduct to make sure I can paint the side of the car. Tara was friendly, helpful and beyond expectations for customer service!!!

If you're looking for a paint store that focuses on serving its customers first and foremost, this…read moreis the place. If you want a paint store to talk the language of paint, and consistently give perfect color matches, Prism Paint is the one. If you need a paint store that is only satisfied when its customers are satisfied, go to Prism Paint! Prism Paint is the store that operates on integrity, customer service and professionalism.

Says open on Saturday, made the trip and they were closed. What kind of paint store would close on…read morea normal Saturday.... Isn't that when most people go to home improvement stores. I live near by and prefer to support local businesses....

Well, after a span of over a decade, I figure it probably is time for me to update my review of…read morethis IFA. As the weather is warming, I have been making my rounds to several stores in search of the things I need for spring gardening. This week, it was a trip to IFA to grab some fertilizer for lawn. I don't do a lot of fertilizing here, but since my former lawn care days, I help out a lot of other folks and if you're into fertilizing (which, you know, has its pros and cons) then IFA's 4-step system is a pretty slick way to get enviable grass. This store is one of the smaller ones in the area but for sure they've moved things around and made more space as it's an entirely different setup than it used to be in that original review. I thought ten years ago that they may struggle to make a go in Draper as more and more rural, agricultural land becomes housing, but they're still there kicking making the most of their square footage. It's a very compressed garden area (but lots of the bulk materials are stored out front) with just a few small aisles dedicated to the thing you love them for: tack and saddle goods, beekeeping supplies, birdfeeders and seed, kitchen materials, and many more. They don't have a huge clothing section, but there's still plenty of warm and durable work clothes there if that's what you're after. I'm very pleased to report that the chicks are in for 2021. They're adorable. But I caution you that unless you really mean it (and are buying the heat lamp, and feeder, and have a coop plan) just pass on them because having chickens is a big deal, and not an impulse buy. But yes, DO go and look at them. If given my choice, I'd probably go to the IFA in American Fork once a week, but this mini version in Draper is also a nice substitute when you need some seeds, or weed killer, or that fertilizer. Or a saddle. Or boots. Or BBQ equipment. Or...

Wow, what an experience. Waited patiently in line for somebody to help me, an older gentleman…read moreslowly meandered over scanned my product, waited for the computer to process, the POS system set approved, as the older gentleman hover over the machine and saw that it was approved. I didn't need a receipt and I left because I was in a hurry. The older cashier chased me down, told me to stop and proceeded to yell at me from the porch with a receipt that I did not need or want. He proceeded to crumble up the receipt and throw it in the garbage, but it was a baseball. If I paid for it, I have no responsibility to take that receipt, you do not operate a club membership program. Maybe he was having a bad day. I don't know I didn't need a receipt. I hope everybody in line leaves a review as you continued to make people wait for no reason as you slowly sprinted after me. Uncalled for, unneeded, unprofessional!

Ogden's flooring gave me a pretty good deal on the carpet. The installers however left messes all…read moreover my house inside and out. From the wooden railing they took down being all over my house in broken shards of wood to carpet shreds left in every nook and cranny! Not to mention their Gatorade bottles, Sprite cans and water bottles I provided- they really couldn't find the trash can??? They left carpet padding prices all over the lawn and filled my trash can with the railing instead of hauling it off. Big fat negative on the cleanup for the install. They waited to be tipped saying they were done, the husband looked around at the mess and decided not to tip. Our last installers were tipped $200 for one small shower remodel, it goes to say maybe clean up after yourself?

Sales person Allan made many mistakes from the initial visit. He made promises about install…read moretimeline and what was going to happen during vinyl floor install which were not correct. Baseboards over promised (not going to break) and broken with no apologies. Horrible install experience. It has Been 6 weeks and it is still not right. We've asked for a corporate manager to contact us on 3 separate occasions. No call back. They have billed us and it is not done yet. Frustrating!!! Vinyl techs took 6 weeks to complete and salesperson was slow to get things resolved. Carpet techs left fingerprints all over our doors and walls. No apologies. No offer to clean. Carpet techs left old carpet pieces scattered all over the upstairs. Carpet techs were awful. They showed up a half day late making me take a 1/2 day off work. No call to tell us they were going to be late. Carpet on landing not cut under doors, but cut outside doors so you can see the room carpet in hallway. Very sloppy. Now, they won't send out the carpet installers to fix even though we've paid over $6,100. They refuse to make it right. I would never recommend this business again as things stand now.