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    Goodyear Auto Service

    3.0 (23 reviews)
    Closed • Closed
    Updated a few days ago

    Services - Goodyear Auto Service

    Tire Pressure Monitoring System repair

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    Kevin M.

    I have never really had a great experience here. I chose to come here because I moved from a different state and had Goodyear tires and the 3 year alignment plan. Every single time I've been there (about 10 times in the last two years, with 4 cars) it's been a pain. I always make my appointments on line and clearly select what I need to have done. EVERY time I've been in, the person at the counter relays how busy they are and how things like a simple oil change will take all day. The two more prevalent excuses are 1. We don't see the online appointments until they're made, and 2. We don't have enough people here today. In my last experience, which was enough to trigger this review, I had once again made an appointment online for 9:00am. When I went online to check, the only appointments not available were the 7:00 and 8:00 time spots. The rest of the day was clear and selectable. So I selected. I just needed an oil change, tire rotation, and alignment check. I received a call about an hour after I made the appointment. The gentleman from Goodyear stated/asked, "we've got a lot going on. Is there a better day for you?" No there's not a better day! That's why I made the appointment when I did! Thanks to your history of poor service, I know I have to go a whole day without my car! I took the day off from work. I won't ever go back here. My family will never go back here. We have 4 cars. I'm optimistic that there's another service location in Niceville that cares a little bit more.

    Screw in tire from Goodyear

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    2 months ago

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    3 months ago

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    2 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    Had a slow leak in my tire and they patched it for free. They even squeezed it in while they were already busy. Great service.

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    6 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Scotty’s Auto Repair

    Scotty’s Auto Repair

    (6 reviews)

    Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

    I won't take my cars anywhere else in Niceville. The business isn't much to look at, but I have…read morefound Scotty's auto repair to be responsive, honest, and professional. Without a doubt, they beat every price in town, especially from the "name-brand" stores. What I like the most is that he'll tell it like it is. He'll tell you what repairs need to be done and won't try to sell you extra. Sometimes auto repairs have taken a day or two, but I totally trust the work that Scotty has done. He's earned my business, and I'll be back if I need to!

    Goodyear Auto Service - tires - Updated October 2026

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