Love bringing my car here! Everyone is so friendly. They check everything and aren't overly pushy.read more

Extremely overpriced by 60% compared to other vendors for equivalent oil change. Take5 wanted $89…read morefor the lowest price for a Kia soul. I was able to get same service for $56 elsewhere.

been here for oil change and repair. Shop is great for both - fast, professional, and just…read morewonderful mechanics. highly recommend!!

Great fast service. Friendly and professional. Pulled in with no appointment and they helped me…read morequickly and effectively, even on a busy Saturday morning. Place was clean and easily accessible also.

* Ask for your military discount because they're not allowed to ask you!! It's 25% *…read more Mom went today for the first time and I feel like she was was taken advantage of. She went for an oil change. She was offered an air filter, which she agreed to but was not told the price up front. She gets a $196 bill. She has a Disabled Veteran tag but forgot to ask if they had a military discount. She mentioned it after she paid and the tech stated he wasn't allowed to offer her a military discount, if she didn't mention it. The supervisor did refund her the 25% military discount.

This morning I accompanied my sister to have her oil changed at this location. We asked for a Basic…read moreOil Change, which was listed on their sign at $24.99. Their technician decided, without asking to add on every single service that he could think of and raise the bill to $117 without asking. Imagine the shock at the end. At no point in time did he ever ask for permission or tell us that he was performing anything other than a basic oil change. Highway robbery. Plain and simple. When I expressed that this was the last time they would ever get my business, they were shocked. Avoid this place at all costs. Go somewhere else. The wait time was stupidly long, too. Not anywhere close to what it used to be. I would know, I used to be a loyal customer.

The ONLY Volvo repair shop in the area. I had an issue with my Volvo that rendered it underivable…read morefor long distances. So, I didn't feel comfortable driving all the way to the dealer in Pensacola - 60 miles away. L'Orange was the next best choice available. I tried calling multiple times for an appointment. The man never returns messages. My wife was able to walk in and get an appointment - 3 weeks later. I don't know many people who can do without a car for 3 weeks. Fortunately (or not) I'm deployed and didn't need it. I THINK the repair is good. I'll update when I get home if it isn't. The lack of communication is frustrating. It's par for the course in Niceville, though.

Finding an honest, local mechanic is like finding gold. Finding an honest, local mechanic of…read moreEuropean and Asian vehicles......PRICELESS! That is how I would characterize L'Orange Auto. I cannot begin to tell you what a huge relief it is to have this fantastic repair shop so close to home. Men: I know you feel what I am saying here. Robert and Dennis have been working on all three of my Diesel Volkswagens for 5 years now. I rest peacefully at night knowing that when I drop my car off, they will: 1. Find the issue. 2. Call you (not the other way around) to tell you what the issue is, how much its going to cost, and how long it will take. 3. Be 100% friendly and professional with you throughout the entire process. 4. Will almost always repair your car at jaw-dropping discounted rates as compared to the stealership. (Never mind the fact that I have absolutely zero faith in VW at this point and would not so much as let them change my oil). One look at their super clean and organized front desk and maintenance bay reassures you that your expensive import is in very good hands. By clean, I mean I literally DEFY you to find a cleaner, more organized shop. Their bay is as clean as my Mom's kitchen floor. Its crazy. This is a sign of a very conscientious mechanic. For any real man looking on Yelp in search of local word of mouth on a solid local european vehicle mechanic, I really should have had you way back at that part about their honesty. The rest is icing on the cake. I truly cannot say enough good about these guys and their business. They get 10 stars out of 5 in my book. I refer every friend I have who owns an import. I know you will do the same.

Another review, as I just had one of the best interactions, EVER, with this location…read more.. My daughter's car had a coil pack replaced in Starkville, MS on December 10. On January 5, the car started running rough again, so we dropped the car off for service. They called on Monday to tell me that the new coil pack had "gone bad." After some discussion (I didn't want to pay for something that was still under warranty) and a few phone calls to the mechanic in Starkville, they were able to warranty the coil pack and replace it for no charge. Chris, Janet and the rest of the crew were courteous and very understanding. They went that "extra distance" to help insure that we were given the best treatment possible. This is why we will continue to use them for all tire and mechanical work - they are highly customer focused!

Never had a bad experience in Niceville Pep Boys. Last week…read morewe needed new tires for Jeep . Best price was found at PepBoys . 2 days later tires are on and we are happy !!!!! Thank you Derrick and Will !!!

Shawn and his guys do great work for a very fair price. He's helped me and my wife out quite a bit…read more Best garage around

Huge thank you to Shawns Auto Service! They went above and beyond in helping me get my car fixed…read more They are knowledgable, honest, and friendly, and they do an incredible job for a great price. They truly care about helping others. I would definitely recommend them to anyone and I will be continuing to go to them!

I attempted to get an oil change at this place today. One of the employees started screaming and…read morecursing at me, accusing me of almost hitting him with my car, although I never came within five feet of him and was turning into the bay where he directed. He obviously had no desire to perform any work and decided instead to display his lack of drive, class and decorum. He cursed again and demanded that I leave, which I did. This not only cost the ownership my custom today, but for the future as well. I also plan to warn my many friends and co-workers that this is a place at whioch they may wish to avoid spending their money.

Fast and professional! Amazing diagnostic assessments! They will find the issues that stump other…read moreshops! Yes, you'll pay for the work, it's not a discount store, but knowing your transportation is safe on the road, and running well is worth the price! They have also looked at my vehicles a few times and told me I'm just being paranoid and there's no real issue- at no charge! Friendly and capable, shop stays clean, and they are highly inclusive in communicating through phone and email about the full scope of recommended services. There have never been any surprises with repairs. What they say is wrong with my vehicles is always right, and the price is the price when they're done. They have taken care of all my family's vehicles, I highly recommend this shop. Don't risk your safety on some back street discount dump of a shop, take it here and stay on the road with confidence!!!

I received a welcome package from the post office when I moved to the area and in it, was a free…read more(or heavily discounted) oil change with Niceville Auto Service. What a steal, am I right! Especially after driving 800 miles for the move, you could say my car was in need of many things. I called and made the appointment a week in advance and they had a very flexible schedule to work with. When I arrived there was minimal paperwork and they even heated up my burrito for me in their staff kitchen! I waited for less than 45 minutes while they did a synthetic oil change and full inspection, for no additional charge. They walked me through all the red flags, what i want to watch and what looks great, on their monitor while pulling my car back around. They were kind, patient and informative. Unfortunately, I am unsure what a full priced synthetic oil change is here but with my welcome coupon mine ended up being less than $40. They took great care of me and were very knowledgable on all things vehicle repair oriented. I would definitely recommend this shop and will be back again, if needed.

Great experience! Took my Explorer it because my brakes were making noise. They fully explained…read morethat the rotors were warped and could not be turned. Replaced both the front, but they said the pads still had some life and didn't need to be changed. They checked the back brakes as well. I love that they don't push work that does not need to be done right away. Fair price for what they did. Will be back!

I have never really had a great experience here. I chose to come here because I moved from a…read moredifferent state and had Goodyear tires and the 3 year alignment plan. Every single time I've been there (about 10 times in the last two years, with 4 cars) it's been a pain. I always make my appointments on line and clearly select what I need to have done. EVERY time I've been in, the person at the counter relays how busy they are and how things like a simple oil change will take all day. The two more prevalent excuses are 1. We don't see the online appointments until they're made, and 2. We don't have enough people here today. In my last experience, which was enough to trigger this review, I had once again made an appointment online for 9:00am. When I went online to check, the only appointments not available were the 7:00 and 8:00 time spots. The rest of the day was clear and selectable. So I selected. I just needed an oil change, tire rotation, and alignment check. I received a call about an hour after I made the appointment. The gentleman from Goodyear stated/asked, "we've got a lot going on. Is there a better day for you?" No there's not a better day! That's why I made the appointment when I did! Thanks to your history of poor service, I know I have to go a whole day without my car! I took the day off from work. I won't ever go back here. My family will never go back here. We have 4 cars. I'm optimistic that there's another service location in Niceville that cares a little bit more.

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

owners don't care to do work in a timely manner,they won't call you with updates,If you want an…read moreupdate you have to call them...I had an appt to drop my car off Wednesday,most shops would get to your car that day and let you know something,not Scotty....work that should take an hour is going on the third day with no progress,not like anyone needs their cars back right,just keep them as long as you feel like....ffs