I have used Twin Cities quite a few times over the past 10 years. No I am not friends with them,…read morehave no idea who owns the place. But, they have always done really good work for me with no complaints. Today they replaced the fuel pump on my RAM diesel pickup truck. They got it done the same day, no leaks, no problems at all. Oh wait, you might have a problem parking in front of their shop. They are busy.

This is an update to my original review. Brandy from Twin Cities contacted me and explained that…read morethe parts houses in this region warrant both the part and the labor for replacement if the part fails within a year. Where I used to live, the parts houses would replace a defective part and the repair facility would cover the labor. Not what I'm used to, but if that's how things work here so be it. I'll be contacting Twin Cities in the next few months to get brakes done on my wife's car and will see how that goes.

Troy and his crew are top notch. I have taken both our vehicles there for routine maintenance…read more outstanding work at a very reasonable price ! highly recommend them.

Honest work at a fair price. Brakes, a fouled windshield sprayer and routine maintenance all done…read morequickly and well. I'll be back again.

Our truck would not start in front of Publix in Freeport last week. several people tried to help…read morejump off battery, no luck. We drove to several businesses with again no luck. Looked like a tow fee was the only option until someone at our last stop suggested a mobile repair service. Before we go any further my phone service and my husband's phone service was all messed up, could not receive calls, only texts, so we would have to carry phone around and hope we heard it ding. Well anyway, within 30 minutes of contacting Juan Charles, he called us, worked us in on his schedule, and met us at Publix. (Problem was starter and battery.) He saved the day and was fair with cost and beyond excellent with cust serv and reliability. His number is programmed in my phone and should be on yours!!! 6 stars out of 5

It is my hope, that by posting this review, you will consider my ongoing experience with this…read morebusiness when considering a reputable auto repair shop. My repairs begin in June 2023 when I dropped my Jeep off for diagnostics of a knock sound in the engine bay; here is what followed. June 5, Dropped Jeep off. June 9 said engine was bad. August 5, told repairs just began. Aug 9, told oil dipstick tube was broke - this happened during the engine work. . Aug 12, told both valve covers were bad, $360 to replace. Aug 14, Juan's Auto calls about valve covers stating "I do not buy cheap parts off amazon" and he used what dealership would use at a cost of $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused at least some of the bolts because in the old engine, two of the bolts were larger and cut to size and they were reused when the new covers were installed stripping out the threads on two of threaded bolt holes. Aug 21, Juan's Auto said I needed a new AC blower motor with resister, said the entire AC system was bad and you needed an AC compressor kit and a new condenser. Aug 22, I ask Juan if they were sure AC system was bad, it was just 10 ,onths old, I ask if it was holding a vacuum, no reply. Aug 30, I ask again if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined the full AC replacement. After picking the Jeep up I took it to another shop where they confirmed in a few minutes that no part of the AC system was bad other than the compressor high pressure line which appeared to have formed a small crack where it was laid over in the engine bay during the engine work. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I'm done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply. https://youtu.be/fS8Y9-NNm1c

Called him up on a whim. Needed help getting a stiff stubborn serpentine belt on last minute. He…read moredropped everything to fit me in and we got it fixed. Was very clutch, kind, and professional.

My Camry has a seized caliper and was causing friction, smoke and the rotor turning blue. I was…read moreable to get it to Page Automotive and they were able to meet the costs of getting the calipers replaced, without core charges, and get me the vehicle back within 48 hours. Matt, the owner, is very thorough and def a people person. He was able to explain exactly what went wrong and test drove it to ensure it wouldn't do it again. He does the work requested to correct the issue and also brings up anything else that may need attention for future reference. Would highly recommend.

The detailer I think his name Dante gave my car all the love acted like it was his own treated it…read morefantasticly!!!

I rarely leave negative reviews, but after months of dealing with this situation, I feel other…read morecustomers deserve to know about my experience. I purchased a 2017 Subaru Forester from Greg Orr/Porsche Destin with the understanding that I was buying a reliable vehicle and that the extended warranty I purchased would provide peace of mind if anything went wrong. Instead, this has been one of the most stressful experiences I've had with a dealership. Almost immediately after purchasing the vehicle, I began experiencing multiple mechanical issues. The repairs identified included a valve body replacement (P0971), lower control arm, CV axle, rear wheel bearing, rear brakes, four new tires, a full engine reseal, radiator hoses and cap, A/C expansion valve, engine air filter, and an alignment. This is an extensive list of repairs for a vehicle I had barely driven. The communication throughout this process was incredibly disappointing. I was repeatedly told by the finance department that my extended warranty required all repairs to be completed through Porsche Destin. Later, a technician informed me that this information was incorrect. Because of the conflicting information and delays in sending documentation to my warranty company, my vehicle sat for weeks while Subaru was unable to perform the repairs. During that time, I was constantly told someone would call me back, but those calls rarely came. Instead, I had to repeatedly call, leave voicemails, and chase down basic updates about my own vehicle. It became an exhausting cycle of unanswered questions and broken promises. My very first service appointment set the tone. I dropped my vehicle off for my scheduled 9:00 a.m. appointment, only to learn later that it wasn't even taken into the shop until around 4:00 p.m. No one contacted me with an update. After multiple unanswered calls and voicemails, I eventually drove back to the dealership because no one could tell me what was happening. An employee had to call technicians after they had already gone home just to find out they hadn't diagnosed the issue and wanted to keep my vehicle overnight. Again, no one had informed me of any of this, despite the fact that I live 30-40 minutes away and rely on my vehicle to get to work. Eventually, Porsche Destin replaced only the valve body. Before that repair, I was told that if my warranty didn't cover certain repairs, the dealership would make things right. That never happened, and the remaining issues were left unresolved. To make matters worse, after only two days of having my vehicle back, it is once again not driving correctly. Considering how little I've actually been able to drive it since purchasing it, that's incredibly discouraging. I'm not upset that a used vehicle required repairs--used cars can have problems. What is disappointing is the lack of communication, the conflicting information, the delays, and the promises that were never followed through on. I was also told the previous owner had taken excellent care of the vehicle, yet the inspection revealed numerous major mechanical issues that suggest otherwise. From my experience, it feels like the dealership is quick to sell extended warranties while selling vehicles with significant pre-existing problems, leaving customers to rely on those warranties instead of standing behind the vehicles they sell. I hope this review encourages improvements in communication, transparency, and customer service. No customer should have to spend months chasing updates, trying to determine where their vehicle can be repaired, or wondering whether the information they're being given is accurate.

Communication & one person told us one thing, next time it was something else. Our RV was there for…read morealmost 8 weeks. Some I understand like trying to find older parts. We always had to call them, several times nobody answered the phone. They would call back, but honestly for what we paid over 4k & the job wasn't finished we took it elsewhere to complete the job. Disappointed.

My RAM 3500 was showing a constant regen on the Diesel Particulate Filter. When I arrived Tyler…read moreexplained what they would do to start diagnosing the problem. Since this is my RV puller, I hung around to see what they could find. He continued to check back with me throughout the process of diagnosing the issue. I was very impressed by his concern for my situation. He patiently explained each step and what might be the fixes. The best thing is they never gave up and ultimately found the problem and corrected it. It's difficult to find a competent and trustworthy shop while on the road, Guaranteed Truck Service is clearly one. Now I'm back on the road. The next time I'm in the area I will certainly stop by for my maintenance needs. While they obviously do a lot of commercial trucks, they treated my single truck needs with the upmost care. Highly recommend.

This is my first review of Baier's Auto Time; although I've taken both my cars here a few times…read morealready. Brad and Al have been great on servicing my vehicles on each occasion. Great service and quality work. Thank you so much for getting me back on the road!

Extremely pleased with Brad and the team at Baier's! Not only did they research and coordinate…read morehard to find runflat Bridgestone tires for my corvette (with separate sizing for front and back), they also explained all the rating systems...and they did all of this even before I decided to utilize their shop. I got job bids from 4 different places after researching tires and specs online for hours before calling, around and Baier's was the only place to go into details on everything, making sure I understood all aspects of the purchase beforehand. They weren't the cheapest, they were simply the best quality for the price. They have high-end equipment as not to damage your vehicles rims and stay current with the latest technology, educate you on every step of the process by leaving you detailed phone messages along the way so that you understand timelines, and even coordinated my alignment so that I didn't have to make separate appointments. True customer service and honesty here doing business the way it should be done with the customer being placed first. I recommend them in the highest regard, and will be back on my next purchase.