This tow service picked up my sons truck after it was rolled on the hywy and my son was killed! This tow company has some very kind and compassionate people even though I was very upset - they kindly explained things and helped me calm down! They are good people! read more

Always have the best service from the crew at Playground automotive since my first time dealing with them in 2011! I recommend them to everyone read more

Called them to have a tow... was only going 2 miles..was $85. No military discount. That was fine, set up the tow. The guy came out and hooked my truck up and got it to its destination safely. The garage couldn't fix my truck so I called playground back..2 days later...asked them to tow my truck to my house..again right down the street..the dispatcher said it would be $85. No return customer discount..I went with Holmes auto who only charged me $75. read more

Unfortunately the only reason I used playground was because of my family asking me to since it wasn't my car. SEVERAL times I took the car to playground and they would "fix" said issues and a few weeks later it would be the same issue or new issue but same part they supposedly fixed. Recently paid over $500 for a new alternator, 2 weeks later my alternator is out cause my car to completely die while I was driving, they fixed it saying it was a faulty alternator. Here I am another 2 weeks later and guess what guys and girls, my alternator is messed up again. I will not be ever going back nor will I EVER recommend them to anyone. read more

I am from out of town and had car problems when we drove into town. Was recommended to come here from Ford dealership down the road. The staff was super nice and accommodating. They diagnosed the issue and were able to fix it while we waited. We were back on the road on in two hours. Couldn't have been more happy! Highly recommend these place. Great people! read more

This place has rats. They lied to me for a week straight and eventually I had to pick my truck up and take it elsewhere.

Had an issue with my car and requested roadside assistance through my insurance. Playground responded for towing service and were very quick to call me within less than five minutes. Tow truck driver showed up in about 20 minutes and dropped me off. The driver was friendly and courteous. Overall from my request to pick up and dropping my vehicle off was under 30 minutes. Great service and response time. read more

We had an unfortunate tire incident while on vacation. Playground Auto was able to order the parts, replace the tire and fix the alignment in two days so we could make our trip home as scheduled! read more

Great place - had to drop my car off for an impound, and they were wonderful. Very kind, quick, efficient, and gave me all the necessary paperwork for proof of the impound. Prices were the best around, and fit my budget perfectly. read more

I called for a tow, but was put on hold and no one ever came back on the line. I called back again and they were very casual and not concerned about helping a customer. There are plenty of tow companies. read more

We were visiting town and in a pinch and got a recommendation from a local. While we only had a minor issue, it quickly fixed and we were on our way in 20 minutes without any upsells or hidden charges. You can feel good about patronizing a local business that really just wants to help. Plus Benny the Bird kept us entertained while we waited in the clean waiting area. Real nice folks! read more

Playground Auto Service - Benny the Bird. - Towing Near Me - Fort Walton Beach, Florida

I had the timing belt, water pump, and antifreeze replaced on my Honda today. The price was fair, the service was fast and best of all they were honest. I was not asked to purchase any additional items and after asking advice on future maintenance I was given a straight answer and quick estimates. I recommend Playground Auto Service as they were hundreds of dollars cheaper compared to the dealership and much more friendly. There are no appointments either, just drive right up and they will take it from there. Replacing a timing belt and water pump is a big job on a Honda and they were able to knock it out in about 5 hours. read more

I was stranded on Hurlbert Field with a locked up starter. Playground Auto was recommended. I called them. They came to me, towed my truck to their shop, analyzes the problem, repaired my truck for a very reasonable price. The service, the staff and facility was truly outstanding. They get and deserve a 10 out of 10 from us. We will use them when I need anything for my vehicles. read more

Awesome service! I brought my car in for AC issues, and they checked it out quickly, fixed it in no time at all. The staff was super friendly and great about communicating with me. Overall a great experience! Very affordable too. read more

Got an issue with power steering hose on my 1997 Lexus ES300. Was fixed within 2h for $261 ($135 labor, $126 parts). Which is a little too much for that kind of work and unknown hose. read more

Good service, great prices, I had an alternator replaced on my civic here and a few days later my battery service light was on. I went back a few days later and they found out they installed a faulty alternator. They replaced it no questions asked for free but I did have to wait an extra two hours to get it fixed again. I will definitely go back to them! read more

Used their tow service. The lady on the phone was great both times I called her as well as my husband said the guy who came to tow was great as well! The price was very reasonable as well, compared to another company that I had called. Almost $100 difference. read more

Outstanding work and great service. After a bad experience at Tuffy automotive I had AAA lookup a reputable shop and tow our Pontiac GTP to Playground. They got us up and running in a short time. Thank you from your Nashille Tennessee customer. read more

Had playground towing, tow my antique car today to another shop. Truck arrived exactly when they said it would. Doug was the tow truck driver. He was exceptional. Took extreme care to get my car up on truck without damaging it. Car is low in front end and it wasn't easy. Very pleased with service This is the second time playground has towed this car. They are professional and I will use them in the future. I would recommend their towing services to anyone. read more

Playground Auto Service - Towing Near Me - Fort Walton Beach, Florida

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TLDR: Playground Auto Service is a greedy, anti-consumer business, either incompetent or devious and should be avoided at all costs. On April 27th, 2016, we took our Nissan Maxima to "Playground Auto Service" at Fort Walton Beach, FL. We were pretty positive that we had a bad battery as it was already pretty old and not holding a charge anymore. In our prior experience at many auto shops, they test the battery you bought there for free. However, Playground Auto Service charged us $45.00 to test it and (unbeknownst to me at the time) $22.50 for the labor of removing the battery. They confirmed what I already knew and sold a new Interstate Battery (IB) with 5yrs warranty (2 yrs. free replacement) $158.95! A trip to "Playground Auto Service" cost us a total of $244.72 with tax for a simple battery replacement.... And loss of work time... Flash forward 15 months, our IB was acting up and so we again went to "Playground Auto Service" to have a free replacement since we had it tested before. They charged us $47.50 (testing and labor) as opposed to $45.00 (testing) and $22.50 (labor) as they charged earlier. Based on the amounts, it seems they made an honest (!) mistake the first time and charged $22.50 instead of $2.50 for the labor of removing a battery. Once again, the battery was found to be bad and a free replacement was given due to being within warranty. But we ended up paying a total of $51.85 with tax for a battery that was bad, but they had to verify that it was bad! We paid for their verification since we could not be trusted as there are no honest people left around! 20 months later, our IB replacement battery was acting up, again. We went to Playground Auto Service to replace it. We told them that we will do the labor to remove and place the new battery as we did not want to pay $22.50 for battery removal. After initial test, they wanted to do further testing. Because of the battery being low on voltage, they wanted to charge us $12.50 to simply charge the battery up for them to further test it. After testing it, they said the battery was good! Wanting to ensure that the battery was not an issue, we decided to get it tested at various auto shops elsewhere. All the tests were done free at these locations: At Sam's Club, they tested the battery and discovered it was bad. The same was true at Advance Auto Parts, Auto Zone and Goodyear Auto Shop. As a final verification, we ended up going to the Local Auto Shop where they were licensed to sell/replace IB, and they confirmed it was bad. They replaced the IB free of charge without the hassle as we experienced at "Playground Auto Service" at Ft Walton Beach, FL. It is up to you to take your business to this place as we already summarized our experience at the top... read more

Best and most honest auto repair shop I have ever been to. THE BEST!! Would never take my car any place else.

My elderly mother used this mechanic for many years. Recently Mom fell at home, and had to be hospitalized. She currently is in a rehab facility recovering. I have been taking care of paying her bills since her accident. In reviewing Mom's documents I found over a dozen invoices from Playground Auto. These invoices revealed a clear pattern of this mechanic taking advantage of an elderly person. Mom paid thousands of dollars for "repairs" that were either unnecessary or were significantly over charged. Please do not trust this mechanic. He cold heartedly abused the trust of an elderly person. read more

Charged me for a computer service I could have done for free at any autozone. I came in only for a smoke test

HORRIBLE! I got my engine done there and when I got my car back it wasn't even fenced in, there were scratches and cuts all over my car. I literally left the lot and on the way home my car shut down on me. Turns out I needed a new gas tank and a new radiator, even though they were both fine before I got my engine work done. After I got it all fixed, I had no AC and driving down the road my oil pan fell out of my car. So this place is honestly the worst! read more

Very horrible service. I had my vehicle towed twice by them and during their possession they damaged my car and now they don't want to become responsible for the damage. The inside of the vehicle was left with mud, they had no regard for my vehicle's care what so ever. read more

Had a wheel bearing fail on my 2004 subaru impreza. Took it to Playground and they didn't have the tools to replace the bearing. They did the repair with a bad used hub & bearing. They did not inspect their work, or test drive the vehicle. After receiving the vehicle I spoke with John, the owner, and was told they would "do what they could." Since then I've called back, but they screen their calls. Do not have any repairs completed by Playground with used parts. They don't stand by their work and will ignore your calls. read more

As soon as my car was no longer under warranty, I sought to find a good, honest mechanic. I found one and used his shop for years until recently, when the quality of service I was receiving and my level of trust plummeted as a result. I needed to have my car's AC repaired and, after one of his guys took a quick cursory look at my vehicle, he told me that my car required a certain part that would cost over $300 for the part alone. Because the last couple of repairs I had done there were not done to my satisfaction, I was hesitant to let them attempt this repair. When I mentioned my dilemma to a friend, he suggested that I check out Playground Auto. Playground did their diagnostics on my vehicle and came back within 45 minutes or so to tell me what the specific problem was and how much it would cost to repair it. One hour later my repair was complete. The total repair, parts and labor, came out to less than my old shop quoted me just for the part they said I needed (which was not the part that needed replacement after all). To top it off, this month's special at Playground was 10% off your service if you gave them a like on Facebook, which I promptly did while waiting. That sweetened the deal even more! Another thing that I really like about this establishment is the fact that it is run very professionally, all the way down to the comfortable, clean, well appointed waiting area, and uniformed employees. I'm a happy camper. read more

Great auto service business! A few years ago I found them because my truck broke down and needed a tow, I called my insurance company for a list of tow places and Playground Auto was an option that I went for. They arrived to tow my truck (on a military base) within the hour. I had them tow it to their shop and they fixed my truck within one day. I used them every time after that until I had to leave the area. I recommended them to friends and family. They are a full service shop for tires, oil changes, inspections, auto repair, and towing. And their waiting room was a lot better than most places who use the $20 office chairs as a waiting room seat. Playground has couches and atmosphere (if you like country living)which I do). read more