I've taken my BMW to L'Orange 3 or 4 times over the last 5 years and received excellent service,…read moreCompetent, honest, and reasonable; what more can you ask for.

The ONLY Volvo repair shop in the area. I had an issue with my Volvo that rendered it underivable…read morefor long distances. So, I didn't feel comfortable driving all the way to the dealer in Pensacola - 60 miles away. L'Orange was the next best choice available. I tried calling multiple times for an appointment. The man never returns messages. My wife was able to walk in and get an appointment - 3 weeks later. I don't know many people who can do without a car for 3 weeks. Fortunately (or not) I'm deployed and didn't need it. I THINK the repair is good. I'll update when I get home if it isn't. The lack of communication is frustrating. It's par for the course in Niceville, though.

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

I won't take my cars anywhere else in Niceville. The business isn't much to look at, but I have…read morefound Scotty's auto repair to be responsive, honest, and professional. Without a doubt, they beat every price in town, especially from the "name-brand" stores. What I like the most is that he'll tell it like it is. He'll tell you what repairs need to be done and won't try to sell you extra. Sometimes auto repairs have taken a day or two, but I totally trust the work that Scotty has done. He's earned my business, and I'll be back if I need to!

Called him up on a whim. Needed help getting a stiff stubborn serpentine belt on last minute. He…read moredropped everything to fit me in and we got it fixed. Was very clutch, kind, and professional.

Staff was professional and did a spectacular job. They didn't not leave any mess behind and came…read morewith all that they needed to get the job done in a timely manner. I would highly recommend Flawless Finish and Garrett for garage finishes and more. They have a lot of services to offer. The only problem is they are very busy so I recommend booking/ scheduling in advance. I'd call now if you're looking to get the work done by a real pro. I had them do some additional work as well and it seems that they are quite busy, but Mr. Garrett Burgess, owner/ or manager, was able to squeeze me in. Again 5 stars. Recommend anyone looking for a reliable and professional job for those garage needs, call now. I think my neighbor was told a week or two for first available.

First class car detailing! We are more than pleased with Garrett and the Flawless Finish team…read more Fair, Comparable pricing. The best part is they come to you- so you're able to work/take care of things at home and not waste time in a waiting room. 10/10!

I have used Twin Cities quite a few times over the past 10 years. No I am not friends with them,…read morehave no idea who owns the place. But, they have always done really good work for me with no complaints. Today they replaced the fuel pump on my RAM diesel pickup truck. They got it done the same day, no leaks, no problems at all. Oh wait, you might have a problem parking in front of their shop. They are busy.

This is an update to my original review. Brandy from Twin Cities contacted me and explained that…read morethe parts houses in this region warrant both the part and the labor for replacement if the part fails within a year. Where I used to live, the parts houses would replace a defective part and the repair facility would cover the labor. Not what I'm used to, but if that's how things work here so be it. I'll be contacting Twin Cities in the next few months to get brakes done on my wife's car and will see how that goes.

Got my bumper repair done faster than estimated time frame and was cheaper than other local…read moreoptions. Zach was super helpful in being flexible for my pickup and dropoff schedule.

Wally & his Team did a terrific job replacing the back bumper; repairing the front bumper; and…read moredoing extensive painting on my son's car that had seen better days. They worked tirelessly for two days so that we wouldn't be without a car for long. The car looks brand new and we are thrilled with the results! The cost was very reasonable. We are delighted we found Niceville Paint & Body and highly recommend them!

The detailer I think his name Dante gave my car all the love acted like it was his own treated it…read morefantasticly!!!

I rarely leave negative reviews, but after months of dealing with this situation, I feel other…read morecustomers deserve to know about my experience. I purchased a 2017 Subaru Forester from Greg Orr/Porsche Destin with the understanding that I was buying a reliable vehicle and that the extended warranty I purchased would provide peace of mind if anything went wrong. Instead, this has been one of the most stressful experiences I've had with a dealership. Almost immediately after purchasing the vehicle, I began experiencing multiple mechanical issues. The repairs identified included a valve body replacement (P0971), lower control arm, CV axle, rear wheel bearing, rear brakes, four new tires, a full engine reseal, radiator hoses and cap, A/C expansion valve, engine air filter, and an alignment. This is an extensive list of repairs for a vehicle I had barely driven. The communication throughout this process was incredibly disappointing. I was repeatedly told by the finance department that my extended warranty required all repairs to be completed through Porsche Destin. Later, a technician informed me that this information was incorrect. Because of the conflicting information and delays in sending documentation to my warranty company, my vehicle sat for weeks while Subaru was unable to perform the repairs. During that time, I was constantly told someone would call me back, but those calls rarely came. Instead, I had to repeatedly call, leave voicemails, and chase down basic updates about my own vehicle. It became an exhausting cycle of unanswered questions and broken promises. My very first service appointment set the tone. I dropped my vehicle off for my scheduled 9:00 a.m. appointment, only to learn later that it wasn't even taken into the shop until around 4:00 p.m. No one contacted me with an update. After multiple unanswered calls and voicemails, I eventually drove back to the dealership because no one could tell me what was happening. An employee had to call technicians after they had already gone home just to find out they hadn't diagnosed the issue and wanted to keep my vehicle overnight. Again, no one had informed me of any of this, despite the fact that I live 30-40 minutes away and rely on my vehicle to get to work. Eventually, Porsche Destin replaced only the valve body. Before that repair, I was told that if my warranty didn't cover certain repairs, the dealership would make things right. That never happened, and the remaining issues were left unresolved. To make matters worse, after only two days of having my vehicle back, it is once again not driving correctly. Considering how little I've actually been able to drive it since purchasing it, that's incredibly discouraging. I'm not upset that a used vehicle required repairs--used cars can have problems. What is disappointing is the lack of communication, the conflicting information, the delays, and the promises that were never followed through on. I was also told the previous owner had taken excellent care of the vehicle, yet the inspection revealed numerous major mechanical issues that suggest otherwise. From my experience, it feels like the dealership is quick to sell extended warranties while selling vehicles with significant pre-existing problems, leaving customers to rely on those warranties instead of standing behind the vehicles they sell. I hope this review encourages improvements in communication, transparency, and customer service. No customer should have to spend months chasing updates, trying to determine where their vehicle can be repaired, or wondering whether the information they're being given is accurate.

I was a walk-in with a leaky tire. The folks were great. They took me right in and fixed my tire in…read moreno time, and charged a fair price. Thanks!

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.