Steve and the whole team gave me an amazing experience, the level of customer service and clarity…read moreon my car problems was outstanding. Never left in the dark, always knew what was going on. My insurance left me in the dark, niceville auto was the light. There is no other shop in the area I would do work with besides this group of people. Thank you so much.

Very honest and helpful. I will definitely be back. Zac at the front desk was very polite.read more

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

I won't take my cars anywhere else in Niceville. The business isn't much to look at, but I have…read morefound Scotty's auto repair to be responsive, honest, and professional. Without a doubt, they beat every price in town, especially from the "name-brand" stores. What I like the most is that he'll tell it like it is. He'll tell you what repairs need to be done and won't try to sell you extra. Sometimes auto repairs have taken a day or two, but I totally trust the work that Scotty has done. He's earned my business, and I'll be back if I need to!

I had just left the airport and my front tire went flat. It was after hours and had to leave my…read morevehicle in their parking lot overnight. I called them when they opened up the next morning and he had already put air in the tire to see where the leak was. Very personable and helpful, especially for an auto repair shop. I will definitely be back!

My wife's SUV had heating problems. I called Twin Cities Auto on a Tuesday and had an appointment…read moreon Thursday. This is the 1st time I have used this auto repair service. Robert was very knowledgeable about my problem. Great price for the work completed and done very quickly. He was very respectful and courteous. This is our forever vehicle repair service. Steve

This business and honest and ethical. I brought my 2011 Jeep Grand Cherokee Overland to the…read moredealership because the check engine light came on - they told me it was the MDS Solenoid needed to be replace for $1800 and there was a 50/50 chance it's fix the issue otherwise I'd need a new engine. Not a chance I was taking. I called Twin Cities Transmission and explained the issue. After bringing it in they did a great deal of investigation to determine the 4 cylinder deactivation solenoids, intake gasket, and wiring harness. For roughly 1100... it fixed the issue!!! I am so impressed with how clean and organized the office is. I will be going there from now on.

I have used Twin Cities quite a few times over the past 10 years. No I am not friends with them,…read morehave no idea who owns the place. But, they have always done really good work for me with no complaints. Today they replaced the fuel pump on my RAM diesel pickup truck. They got it done the same day, no leaks, no problems at all. Oh wait, you might have a problem parking in front of their shop. They are busy.

I've taken my BMW to L'Orange 3 or 4 times over the last 5 years and received excellent service,…read moreCompetent, honest, and reasonable; what more can you ask for.

My partner got stationed here in Florida, and after moving down here, I was looking for a mechanic…read morewho works on European cars. Back in March, Nextdoor recommended this dealership, so I reached out to schedule an oil change. I called again in May and never received a response. I've also called multiple times last month and again this month, leaving voicemails, and they still haven't returned my calls or responded to my emails. As someone who is new to the area and a military spouse, this has been extremely frustrating. If you're new to the area or military, I would definitely recommend finding another shop. I've now had to drive all the way to Pensacola just to get a simple oil change, which will probably end up being cheaper than dealing with a company that won't even return a phone call. Very disappointing experience, especially for someone just trying to find a reliable European car mechanic in the area.

Gaps in body panels and trim does't line up. This used to be a good place to have paint and…read morebodywork work done but not anymore.

Friendly, professional staff. Laura & others went the extra mile to assist with paint issues with…read moremy new vehicle. Such a positive interaction with the staff says volumes about their focus on customer satisfaction and their product. Highly recommend if you need body & paint work on your vehicle.

Called him up on a whim. Needed help getting a stiff stubborn serpentine belt on last minute. He…read moredropped everything to fit me in and we got it fixed. Was very clutch, kind, and professional.

From the owner: Quality mobile general automotive repairs and detailing services. My goal is to provide quality…read morevehicle maintenance, repairs, and cleaning services. From fluid changes to full suspension overhauls. Pumps, pulleys, sensors and hoses. Detailing services include: interior- tornador blow out, vacuuming, scrubbing/wiping all surfaces, floor mats, vents, seat rails, leather conditioning, trim/seals, and glass cleaning. Exterior includes: fender liners scrubbed sprayed, rims tires, bug treatment on front bumper/sideview mirrors, pre rinsing, foam soap wash, microfiber scrub, post rinse, hand dry, door jams, paint protection selant, and finally tire shine.

Kevin, Melissa and the mechanics diagnosed and repaired a small electrical discrepancy over lunch…read more Prompt, thorough and friendly. Thanks folks!

Great fast service. Friendly and professional. Pulled in with no appointment and they helped me…read morequickly and effectively, even on a busy Saturday morning. Place was clean and easily accessible also.

Shawn and his guys do great work for a very fair price. He's helped me and my wife out quite a bit…read more Best garage around

Huge thank you to Shawns Auto Service! They went above and beyond in helping me get my car fixed…read more They are knowledgable, honest, and friendly, and they do an incredible job for a great price. They truly care about helping others. I would definitely recommend them to anyone and I will be continuing to go to them!