I have an older Mercedes-Benz AMG with a notoriously expensive and fussy active handling…read moresuspension. John and Chris got my active handling sorted, fixed my AC and buttoned up a few fluid leaks for 1/2 what I had read was possible. They will honestly let you know what needs replacing and your full range of options. If you want reliable and honest work, check out Stinehardt. The dealership may be faster, but you will pay 2-3x for it.

Avoid this place. There's a reason why there's 85 cars in the lot. You'll have to be skilled in…read moreharassment for john to even look at your car. Plan on your car sitting there for a month. Although they have done good work and reasonably priced, spend the money and go somewhere legit.

Fast and professional! Amazing diagnostic assessments! They will find the issues that stump other…read moreshops! Yes, you'll pay for the work, it's not a discount store, but knowing your transportation is safe on the road, and running well is worth the price! They have also looked at my vehicles a few times and told me I'm just being paranoid and there's no real issue- at no charge! Friendly and capable, shop stays clean, and they are highly inclusive in communicating through phone and email about the full scope of recommended services. There have never been any surprises with repairs. What they say is wrong with my vehicles is always right, and the price is the price when they're done. They have taken care of all my family's vehicles, I highly recommend this shop. Don't risk your safety on some back street discount dump of a shop, take it here and stay on the road with confidence!!!

I received a welcome package from the post office when I moved to the area and in it, was a free…read more(or heavily discounted) oil change with Niceville Auto Service. What a steal, am I right! Especially after driving 800 miles for the move, you could say my car was in need of many things. I called and made the appointment a week in advance and they had a very flexible schedule to work with. When I arrived there was minimal paperwork and they even heated up my burrito for me in their staff kitchen! I waited for less than 45 minutes while they did a synthetic oil change and full inspection, for no additional charge. They walked me through all the red flags, what i want to watch and what looks great, on their monitor while pulling my car back around. They were kind, patient and informative. Unfortunately, I am unsure what a full priced synthetic oil change is here but with my welcome coupon mine ended up being less than $40. They took great care of me and were very knowledgable on all things vehicle repair oriented. I would definitely recommend this shop and will be back again, if needed.

These brothers really know how to work with cars. Best of all, great communication and on time on…read morethe dot. Excellent quality of work along with being fair and affordable on prices. Had to replace my CV axles and tie rods on both sides, they did it in a jif once the right parts got here. Would work with them again in a heartbeat.

I had these guys come out to replace a fuel pump. They seem trustworthy and highly recommend them.read more

I highly recommend Mac Leod's Auto Repair! In January had an…read moreissue with my truck, brought it in and turns out it was a quick small fix with my belt. Got it back the same day. Fast forward to April, I had problems with it stalling. I assumed it was something to do with my fuel system so I brought it in again and it was diagnosed & repaired a day later. The prices were fair and didn't leave me penniless. Chad and his staff are pleasant to work with and their degree of professionalism is unmatched. They communicated clearly and precisely leaving me without question on what the issues were and how they would be remedied. If honesty and integrity are important to you (which they should be) then I highly recommend leaving your vehicular issues McLeod's hands.

I had my daughters car towed to mcleods I had told them the car would not start because It would…read moreturn off the engine but nothing inside the car (it didn't recognize the car was in park). They did a great job replacing the battery that was spent because of the problem and changing the oil. They called and said it was ready. They never addressed the problem. When the mechanic was shown the problem. He replied " you can always take the ground off the battery when you turn the ignition off. REALLY Don't take your vehicle there if you have any issues that a mechanic should work on.

The ONLY Volvo repair shop in the area. I had an issue with my Volvo that rendered it underivable…read morefor long distances. So, I didn't feel comfortable driving all the way to the dealer in Pensacola - 60 miles away. L'Orange was the next best choice available. I tried calling multiple times for an appointment. The man never returns messages. My wife was able to walk in and get an appointment - 3 weeks later. I don't know many people who can do without a car for 3 weeks. Fortunately (or not) I'm deployed and didn't need it. I THINK the repair is good. I'll update when I get home if it isn't. The lack of communication is frustrating. It's par for the course in Niceville, though.

Finding an honest, local mechanic is like finding gold. Finding an honest, local mechanic of…read moreEuropean and Asian vehicles......PRICELESS! That is how I would characterize L'Orange Auto. I cannot begin to tell you what a huge relief it is to have this fantastic repair shop so close to home. Men: I know you feel what I am saying here. Robert and Dennis have been working on all three of my Diesel Volkswagens for 5 years now. I rest peacefully at night knowing that when I drop my car off, they will: 1. Find the issue. 2. Call you (not the other way around) to tell you what the issue is, how much its going to cost, and how long it will take. 3. Be 100% friendly and professional with you throughout the entire process. 4. Will almost always repair your car at jaw-dropping discounted rates as compared to the stealership. (Never mind the fact that I have absolutely zero faith in VW at this point and would not so much as let them change my oil). One look at their super clean and organized front desk and maintenance bay reassures you that your expensive import is in very good hands. By clean, I mean I literally DEFY you to find a cleaner, more organized shop. Their bay is as clean as my Mom's kitchen floor. Its crazy. This is a sign of a very conscientious mechanic. For any real man looking on Yelp in search of local word of mouth on a solid local european vehicle mechanic, I really should have had you way back at that part about their honesty. The rest is icing on the cake. I truly cannot say enough good about these guys and their business. They get 10 stars out of 5 in my book. I refer every friend I have who owns an import. I know you will do the same.

Shawn and his guys do great work for a very fair price. He's helped me and my wife out quite a bit…read more Best garage around

Huge thank you to Shawns Auto Service! They went above and beyond in helping me get my car fixed…read more They are knowledgable, honest, and friendly, and they do an incredible job for a great price. They truly care about helping others. I would definitely recommend them to anyone and I will be continuing to go to them!

I have used Twin Cities quite a few times over the past 10 years. No I am not friends with them,…read morehave no idea who owns the place. But, they have always done really good work for me with no complaints. Today they replaced the fuel pump on my RAM diesel pickup truck. They got it done the same day, no leaks, no problems at all. Oh wait, you might have a problem parking in front of their shop. They are busy.

This is an update to my original review. Brandy from Twin Cities contacted me and explained that…read morethe parts houses in this region warrant both the part and the labor for replacement if the part fails within a year. Where I used to live, the parts houses would replace a defective part and the repair facility would cover the labor. Not what I'm used to, but if that's how things work here so be it. I'll be contacting Twin Cities in the next few months to get brakes done on my wife's car and will see how that goes.

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

owners don't care to do work in a timely manner,they won't call you with updates,If you want an…read moreupdate you have to call them...I had an appt to drop my car off Wednesday,most shops would get to your car that day and let you know something,not Scotty....work that should take an hour is going on the third day with no progress,not like anyone needs their cars back right,just keep them as long as you feel like....ffs

Another review, as I just had one of the best interactions, EVER, with this location…read more.. My daughter's car had a coil pack replaced in Starkville, MS on December 10. On January 5, the car started running rough again, so we dropped the car off for service. They called on Monday to tell me that the new coil pack had "gone bad." After some discussion (I didn't want to pay for something that was still under warranty) and a few phone calls to the mechanic in Starkville, they were able to warranty the coil pack and replace it for no charge. Chris, Janet and the rest of the crew were courteous and very understanding. They went that "extra distance" to help insure that we were given the best treatment possible. This is why we will continue to use them for all tire and mechanical work - they are highly customer focused!

Never had a bad experience in Niceville Pep Boys. Last week…read morewe needed new tires for Jeep . Best price was found at PepBoys . 2 days later tires are on and we are happy !!!!! Thank you Derrick and Will !!!