great staff, very fast I get my car in and out with no issues. very transparent about pricing and willing to explain everything and give me the information I need. read more

ABSOLUTE HORROR , NIGHTMARE, THERE ARE NO WORDS. Something that was supposed to be helpful turned into an absolute nightmare and because they didn't want to investigate. It cost me thousands instead of pushing a button in the glove box. They took apart my car convertible and did not put it together correctly. My top would not close and all it was was a button in the glove box that I didn't know about and yet they took my convertible apart and did not take the time and CARE to see what the problem really was, they put it back together and was very abusive when I addressed the issue. It will cost me $1000 when it was just a BUTTON that needed to be pushed. I HAVE 1000 SCREWS, PIECES THAT ARE FOR THE CONVERTIBLE THROWN IN THE TRUNK AND WITH ABSOLUTE DISREGARD FOR ANY responsibility or for their actions. I would never suggest going to them unless it's for something simple like an oil change or a tire and even then I wouldn't give my business ever ever or suggest them in anyway‼ from what I hear they might be nice to you if you have a lot of money though read more

Staff was friendly, prices were fair, they changed my oil and brakes with no issues, but failed to fix the ticking/low boost problem I brought it in for (BMW N54). The owner called me after a week to say the ticking was coming from the bottom of the car, not the top, and needed new cams/bearings for $3k or it could catastrophically fail. I agreed. The ticking is still there, and it's painfully obvious (they said they test drove it and it was fine). I called five times over the course of two weeks trying to speak to someone about it to find out whether I should bring it back in or not. The manager said I wasn't allowed to speak to a mechanic, but he'd have someone call. No one called. I've maintained this BMW myself since 2018, so I decided to run the diagnostic myself. It ended up being a completely different problem, so I'll be taking it elsewhere to get the repair done. It would have helped me tremendously to know if the cams/bearings were actually out of limits, but they didn't even bother documenting it on the bill. They got $3k out of me, but they lost a customer. read more

They did amazing job changing my brakes on my 2023 Range Rover as well as changing my tires on my 2019 G wagon!! Thanks guys

This was the worst experience I have ever had with a car repair facility. They could not do what they promised. They took payment and asked me to return so they could finish. I took it back two more times and they could not do the job. If you look at their records with the State of Florida they had to file for reinstatement twice. If they cant afford to file their annual reports and do the proper paperwork then what else are they failing to do. Go to SUNBIZ.org. Look up Destin Imports and you can see for yourself. The waiting area is trashy. All the times I was there I did not see another customer. These people appeared desperate. I would take my kids tricycle there for a repair. I think CBP needs to make a visit. Nobody there could speak clear English. read more

‼ if i could give a negative star review i would. i came to them in desperate need because my top would not go up and it was gonna rain. paul seemed like he wanted to help but they did not help. they were extremely negligent, hurtful both in a financial and mental situation. i do not recommend in any way shape or form. they will take your money and send you on your way whether the problem is fixed or not (unless they think they can get way more money out of you) my situation could've easily be remedied by just doing a little research, assessing the situation and caring. they tore my car apart in the trunk with all of the panels that are connected to the convertible. they just threw it in the trunk after getting it up so that the rain would not come in, they forcibly shut the trunk unbeknownst to me because it was raining when i left. they did not care. i was so horrified i went to paradise imports ‼ when i showed up at their repair shop and told them another shop really botched the job. they immediately said you must've come from destin imports i could not believe what they said i gave no hints as to where i had come from or what shop. they get a lot of jobs that are done incorrectly and had to fix many many cars due to their negligence. ( they really did say you must be coming from destin imports. we get lots of cars that we fix from there and they were not fed mouthing him. they were just being honest ) paul refused to refund my money so that i could go elsewhere to get it fixed correctly. i tried very hard to explain that i am not a rich woman, and to please just make it right without hurting it further. i thought that it was common sense that my car trunk shouldn't be looking like that and he absolutely had no compassion, regret or care as to how it was fixed and only rationalized his botched job and got very, very, very angry with me because i was calling him out. if you don't know how to fix something fine‼ i appreciate and i'm very grateful for anyone trying to help but paul /destin imports you did not help, u were hurtful & now i'm going to have to put out money for 3 to 4 hours of labor fixing what you have done which is panels and bolts and screws being thrown around in my back trunk, with no care or concern in the world. please please please do not make the same mistake. i did. btw ... if PAUL /DESTIN IMPORTS had taken the time to just go on his computer and look up some of the problems that might be the issue he would've realized it was literally a BUTTON that was accidentally pushed, ALLLL HE had to do is push that button back and my top is NOW Working, but because he took it all apart, panel screws, and everything everywhere in the trunk, it will take hours to put it back together. read more

I needed a shop to install my tow hitch for my Tesla model 3. I walked in their shop to inquire about installing the tow hitch on my vehicle, they were very informative, very professional and pricing was very fair. One week later I drop off my vehicle and same day got my car back, they did a very good job, very clean work and very impressed! They are also from what I know the only Tesla certified shop in Destin! Although my Tesla still under warranty, they are the go to for any Tesla work. read more

Destin Imports - Auto Parts & Supplies Near Me - Destin, Florida

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I put my bmw in their shop to fix my shaking problem and they charged me $1500 saying it's the motor mounts but I did absolutely nothing and it kept shaking. complete waste of money read more

Customer service is more than exceptional at Destin Imports! Jackie and Tony went above and beyond to assist me when my Mercedes Benz struts went out while on vacation in Santa Rosa Beach. I would highly recommend them should you need a repair shop for your vehicle, whether you are local or not. Five stars plus! Betsy W. read more

Tony and Gavin at Destin Imports have done an amazing job on my multiple daily use and classic cars. Their wealth of knowledge on my classics makes them the only shop in town that can successfully keep them in tip top running condition. It is obvious that they give 5 Star service because they are always busy, but never too busy to provide personalized service. Thank you so much! read more

I was having trouble with my BMW X5, and I called Tony based on a recommendation from a friend. Tony and his staff treated me so well. They offered an honest evaluation of the problem, fair pricing for parts and labor (including a military discount), and options for possible solutions. I would highly recommend this shop for repairs. Tony treated me like an old friend. I will use this shop again and again for service on my BMW. AND, I will recommend friends. THANK YOU!! read more

Destin Imports - Programming my computer well after hours, so I could have the job done right. Thanks Tony and Dianna! - Auto Parts & Supplies Near Me - Destin, Florida

I've known them for 6 years and they've done my Audi A6 and my Volkswagen GTI, they have done an amazing job every time I bring my car in. Highly recommend going here! read more

These guys are awesome!!! I had to get the alternator replaced in my Honda Civic while on vacation in Destin. About 6 months later, my car was giving me similar issues so I called them up to let them know what was going on, but that I was no longer in Destin. Destin Imports located a car shop in my home city, contacted them for me, and arranged for my alternator to be replaced again under the warranty. They followed up daily to ensure that it got done correctly and took care of everything for me. As a young female, it is very very hard to find a car place to trust, but these guys have gone above and beyond!!! I would highly recommend to anyone. They were very professional and I appreciate them so much. read more

Its obvious they care about their customers. Took time to explain all my options even had my car cleaned after a tune up. Not many people do the extra little things for their customers. I would recommend Tony to anyone looking for a good mechanic. read more

John and Tony were courteous and prompt. Each time I've visited with my two vehicles, someone has been in the main office to greet me. I brought my GTI in for a new water pump, and a mass air flow sensor. I also brought in our CTS for a center support bearing replacement. Rather than replace the sensors in the GTI they removed, inspected, and cleaned them and the fault was resolved. They also removed a rock that had been rattling around in my rotor. I was charged for neither, and the price I paid was lower than the estimate on both occasions. I will be returning for a transmission service, and will likely be a return customer in the future. read more

Have taken several cars here in the last year. Have spent $6-7k on repairs. Technically knowledgeable and proficient. I believe they saved me money. Would be 5 stars if they would actually communicate with me. Never get a call. Great work though. read more

Texas folk be careful for price gouging. Tried to charge me $500 for a simple front break job. Only because they specialize with imports but I said mine is American and should be cheaper. read more

We have been taking all our Mercedes to Destin Imports since moving here 6 years ago. With warranty work & 1 recall on our new diesel Mercedes had to use Fort Walton ZT Motors Mercedes dealership & they are HORRIBLE! If you have any repair needs would highly recommend Destin Imports over & over again and always avoid ZT Motors. With purchasing a Mercedes I would now drive even out of state before using ZT. read more

Toni is always looking out for his customers. You won't find a more honest mechanic. Excellent pricing and loaner vehicles. Can't beat that

So, my experience here to say interesting would be an understatement. Tony is a great mechanic no doubt, the team there does a good job as well. Although the communication was rocky at times and my car was here for over a month. I could tell Tony was definitely going to get my car done correctly. And I'm happy about that and thankful for the work he did and helping me out in the end. I'd recommend coming here but set your expectations early. read more

On vacation here in our 03 Jetta tdi and overcharged my AC by my own stupidity. Compressor started making a funny noise and no AC=unhappy family. Called several places and 2 instantly told me it was probably a bad compressor over the phone. Destin imports got me in quickly and assessed what was going on with the AC. He came in and gave me updates and it turns out The AC was just overcharged and the compressor was fine. Very reasonable price and they were very friendly and knowledgeable of my car. Thanks again! read more

These guys are awesome. Extremely nice and honest. The owner really knows his stuff. I have a 2003 BMW 325i. The power steering pump broke, and the dealership quoted me $5,000 to fix it, and $12,000 to fix all the error codes coming up. Needless to say, that was out of the question. My car sat undriven for almost 3 years. I finally decided to get a second opinion before junking it... In come Destin Imports, where they fixed everything on the dealer's list, plus everything that had deteriorated in the driveway for 3 year, plus all the fluids, lines and gaskets, plus some body work (headlights, emblems etc) for $5,000. I had an engine light pop on about a week after taking it home. I called up, and the owner said he would stick around after hours if I wanted to bring it by. He told me it was some emissions pump, and it wouldn't affect how it drove. He could have easily squeezed a couple hundred out of me to fix it, but didn't. Can't say enough about this shop. Amazing work, amazing service. You can't go wrong here. read more

Destin imports has been my go to with my Audi A4 regular service and maintenance needs! Tony is awesome and very knowledgeable with these line foreign cars. I've had a full transmission flush service completed, regular scheduled maintenance and recently, a jerking/jumping issue fixed after getting a full tune up.. which I thought was the transmission. (Torque converter or clutch) They were able to diagnose that it was a faulty injector and had me back on the road the same day.. with no extra cost! Also.. If you're military, they also have 10% discount. Highly recommend! read more

Tony is a top notch diagnostician. My husband brought his 2003 Porshe 911 in because the engine light was on. Tony was able to diagnose the problem as loose engine hoses. Once he tightened them up, the engine light wasn't on and the car runs great! Fabulous mechanic and we would highly recommend Tony to fix a foreign car with a problem. read more

Wonderful customer service! Tony is very honest and upfront about work that needs to be done on your vehicle and provides realistic estimates on cost and timeframe to complete work. Highly recommend and will absolutely be using him again. read more

Antonio Is very customer focused and has my complete trust! If you need a foreign car's hybrid battery replaced, I could not find another shop in Okaloosa County that would touch it. Toni found an affordable hybrid battery, did the work in one night, and even offered me a military discount without me asking. The cost was significantly cheaper than the dealership, which was my only other option. It's sometimes hard to find a good mechanic he trusts, but I wholeheartedly recommend Toni in Destin imports for your foreign car repairs. read more

After having been told by a different repair service that I needed to replace my distribution purge valve and an estimate of $900, I brought my car to Destin imports and was made aware that my car was in fact perfectly fine. It's great to be able to give a rave review to a company that strives for honesty and integrity which is what you will find if you take your car here. I highly recommend this business!!! read more

I live here in Destin and my daughter recently needed new brakes installed on her Toyota celica. She had purchased the parts online and needed a shop to install them for her. Destin Imports was happy to do this and scheduled her quickly. They quickly and efficiently installed her brakes and went above and beyond in their customer service. They were incredibly understanding and compassionate when it came time to settle the bill. They employed kindness and consideration not often found these days! While they are certainly a competent and qualified auto shop they are more importantly humanitarians who truly care about people and their customers well being! I can't give a higher recommendation for a business and would encourage anyone needing auto repair to utilize this extraordinary shop! Thank you Destin Imports for making the world a better place! read more

Trucked a fussy Mercedes down to 30A from Colorado to have as a grocery-getter. Engine light came on after three days of driving it (of course). Took it into a PCB service shop where they connected it to the computer. They came back with 'vacuum leak from the intake manifold, cost to replace $4,150'. I about fainted. Thought I'd get a second opinion and called Destin Imports where I spoke with Tony. Didn't tell him about the first quote but told him about the engine light coming on. He found the problem was a leaking gasket on the manifold (my understanding). Gave me a FREE loaner car to use and fixed the problem. These guys are honest, hard-working (first time I called the shop, Tony answered), extremely fair and EXTREMELY KNOWLEDGEABLE. I wish everything in this country ran like this shop. Thank you Destin Imports!! read more

Great service on my BMW X3. We are "Snow Birds" from NY and could have been taken advantage of by a less reputable shop, considering my lack of mechanical skills. Just the opposite. Tony solved my problem quickly and economically. He also pointed out a leak that my NY service center should noticed during an inspection just a few weeks earlier. When I brought my auto in Tony took time to leave the service area and came into the waiting room just to introduce himself. A very professional gesture in my opinion. Tony was very open in answering all my questions and provided very helpful guilines on future service needs for my X3. I'll definitely return to Destin Imports when necessary. read more

I was in Destin to close on a condominium this past weekend June 29, 2018 when my 2014 Audi TT started sputtering when I tried to start it. I asked around and was told by a friend to go to Destin Imports. Turned out it was the best move I could make. I called and Tony said to bring to car by as soon as I could and he would look at it right away. I got my car to him around 4:45 pm. Tony told me he closed at 6:00 and to go to dinner he would call me when he checked it out. I spoke to him at 5:50 and he told me not to rush he was going to stay a bit later and he would call me in a few minutes. When he called me he said you can come and get your car it was ready. When I returned to his shop he said he did a complete diagnostic check on my car and also checked the alternator and battery. He asked me if I had recently gotten gas and I had he thought it was a bit of water in the gas and recommended I get some octane booster for it. He also said when you get home change the plugs and coils. I asked him what my charge was and he shook my hand and told me no charge and said when you move in your condominium come back and see me. I got the octane booster and drove back to Orlando on Sunday. My car drove perfectly without any problems. I highly recommend Tony and his crew at Destin Imports. It will be my place for car service work in the future. Thank you Tony for your help and expertise. read more

Excellent work on my BMW. I'm having a 2001 740iL (with low mileage) restored as a second car, and Tony is the expert on all things BMW. Tony and his crew provide first-rate service in a reasonable time, they find good parts at a good price, and they treat you like you matter as a customer. They made sure my car is in tip-top driving shape and recommended a great body/paint shop that does good work at a realistic price. Can't say enough about Destin Imports! read more

These guys are great! Was in from South Carolina on vacation, had a problem with my tire. They had one rushed from Tallahassee Fl so my trip home would be a safe one. The service was awesome and everyone was so friendly. read more