I will not be coming back to this shop. The front counter was friendly but my biggest complaint is time. When you have an appointment you should honor it. I see techs and empty bays yet my vehicle wasn't pulled in until 20 min after my appointment. It also does not take 45+ min for a rotation and balance. Other mechanical issues I'd understand but not this. I'm Just dissatisfied and will go to another business. I used to come here for oil changes as well. read more

After sending stranded motorist to this location They were charged almost $500 to change two fuel filters on a 2010 Ford F250 diesel. All other automotive repair and tire stores in the area of Crestview total cost for repairs was $258 including tax or lower. After contacting the store and speaking with the manager, he confirmed the outrageous price. These people were broken down in the parking lot and had no choice, but to pay the bill. The manager stated." it is on video that they agreed to the price, we even had Spanish-speaking employees to ensure they understood the cost." I informed him that he knew he charged them double the price of anyone else in the city. He responded, "they agreed to it. He further stated it is the companies normal prices." Here's the lesson learned, don't do business with dishonest people. He had the opportunity to do something to make things right, but chose not to. If they'll do this to a female stranded motorist and her son, they'll do it to your wife or daughter. Bad business. read more

I highly recommend this business for your consideration for auto repair. My driver's side windshield wiper arm wouldn't work properly. The local Jeep dealership couldn't repair until they could "diagnose" (not repair) the cause, $180 fee, the next day. Express got me in the same day, diagnosed, repaired, and adjusted for proper operation in 15 minutes. Express could have easily milked the repair. However, they sent me on my way at no charge. Honest, knowledgeable, auto repair mechanics are a rarety these days. Keep Express in mind. read more

High prices on oil changes and pretty much everything you could get done elsewhere BUT-the QUALITY and customer service is worth it. They ask questions when you pull in, are always friendly, and they always remind me about ladies day discount :) I made the mistake of taking my car elsewhere due to location convenience, and learned my lesson. High prices are worth the business, because this is one of the best shops in town. I'm a younger female, and instead of trying to get over on me, the staff will show me how an air filter should look, and when is the "right" time to replace it-he literally said, "anyone who tells you to replace it when you can still shine light through it-is lying." I still take his advice a whole year later ! 32536 / 32539 location 10/10 would recommend :) read more

Semi-Synthetic oil (synthetic blend) oil change. Price with coupon was good. Quick service. Synthetic blend oil should last 5,000 to 7,500 miles. My car book states 7,500, but car dealer said 5,000, so they are probably lying too. I'm not happy that Express Oil Change writes "Next Service Mileage" at 3,000 miles. That's the old conventional oil method. I interpret that as taking advantage of people who don't know, or who didn't look at their mileage going in, or perhaps taking advantage of women. That's how I feel about this, my opinion. read more

Beware. I was there Jun 28 with my son. After waiting for 15 minutes, the worker comes to the front desk and starts getting the keys from the guy that came after me. I inform the worker "hey I was here before him". His answer? "I couldn't see it brother" and continues to work on the guy's request instead of mine. He somehow thought that was acceptable so I took my son and left. Fun fact. I was the only person of color in the interaction. Today I had to make My first conversation with my son about racial prejudice. I cannot recommend this business unless you are part of the "good old boys". read more

The only reason why it's getting three stars is because I thought it was extremely high for just a oil change they didn't check my tires they didn't clean my windows $80 for oil change I think it's way too excessive the tenants were very professional very friendly that's the only thing I liked about this place however I will not be back even with military discount I thought it was extremely high. read more

It was time for my routine oil change. However, I am visiting/not local to this area & so I needed to find a company I could get it done quickly, as well as correctly. I had a long road trip scheduled the next day. I searched yelp and other sites, and found this company had some good reviews, so I took a chance. Note: If you are looking for similar service, make sure you know what they include or dont include BEFORE you pull in, so you are not surprised afterwords. That was my only mistake. I "assumed" the price included all the same stuff that my regular company did. (They are similar, but they are not all the same). They didn't do everything I was expecting, but they did do most of the things. Assistant manager & the manager were helpful and polite when answering all my questions about their services. The work Environment was clean and appeared well organized. Summary: I would recommend read more

They damaged my rim and by the lack of response I say they don't care. The "rim" guy never called me back and I've called up there multiple times. read more

Express Oil Change & Tire Engineers - Had a tire put on a rim and their machine put damaged my rim - Oil Change Stations Near Me - Crestview, Florida

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I've been taking my 2018 Kia Soul! to express Crestview for over a year now. During the last few changes they started using an oil extractor. They said something about it removing it better than a normal oil change. A couple weeks ago my engine seized up on the I10 and when my mechanic inspected it , he said it had no oil and that Express had noted at least 3 times it was low. They never mentioned the low oil one time and that seems like a pretty relevant ( and most basic) thing to mention during a $100 oil change. They show you the dipstick, check lights and hirn, and review the air filter, but not mention oil issues?! Not to mention the "notes" box is this tiny space in the middle of the page that you have to hunt for. Kia engines are under a class action lawsuit for oil consumption, but my VIN isn't affected, so it makes me wonder if using an oil extractor, which leaves oil and sludge to continue circulating, didn't jack up my engine and leave my car completely unfixable and useless. Save your money and go somewhere else. Waiting in your car isn't worth the costs, which could end up being way more than you ever could imagine! read more

Never ever let them work on your clutch they will charge you over 3000.oo dollars and tell you you need a new flywheel mike mathis and larry farmer are crooks and there boss stephen buck. They could indanger the lives of your intire family. Never bring it back to them because they will loosing screws and bolts and leave yellow lights on, and beat your catalytic converter. Bewhere you have been warned They can't even get the correct miles right and there zip code on there card says 32546. read more

I am pleasantly surprised with the customer service at Express Oil today! I only waited a few minutes to get into one of the bays. I had to get a full synthetic oil change, which the cost was about $30 more than I normally pay when I take it to Lee Buick GMC in Crestview. The extra $30 IS WORTH IT for not having to wait over an hour for an oil change at Lee Buick! I was in and out at Express Oil in 15 minutes! Carlos was my tech that assisted me when I pulled in and was very friendly and courteous. I've had to bring my vehicle in for tire issues over the past couple years, but I will definitely be coming back for oil changes now! Extra money well spent! read more

These guys were amazing and I'd like to say thank you to them for helping me so much. I was driving from cocoa beach to Colorado and my cv joint broke so I was towed to this shop. When I told them what happened they got it on the lift quickly and diagnosed the problem. They ordered the part and got me on my way the next day! All of this was the day before hurricane Michael hit and instead of blowing me off and leaving me stranded they were urgent in getting me back on the road again before the storm hit. Once again thank you guys so much for the help. read more

Great shop !! Mechanic here found a valve stem leak in 5 mins where as PepBoys couldn't. Extremely helpful and professional service. 10/10 would recommend. Thank you to Corie for being a fast, reliable, professional. Will continue to take my car here from now on. read more

Took my daughter and her first vechicle here to get the oil changed and all fluids checked. All the people was very nice and Cody the manager was awesome. When he realized I was explaining the process and all they were doing he took extra time and explained things to her also and showed her how to check things herself. In addition they told her anytime she wanted come by again and they would check everything for her free of charge. The comfort she felt with Express oil and tire change is priceless to me as a mom of a 16yo out driving on her own. Thank you again. We will be back for sure. read more

Do not recommend this place. We were on a road trip and noticed low tire pressure in one of our tires. We pulled in just after 5p (they close at 6) and while a guy came out to talk to us, they wouldn't help us. Nor are they "tire engineers" as we had to explain to him what the correct pressure is for our car and he didn't believe us until he checked inside our door. read more

Well today my first experience here. Before I left it was great. However, While I was there I was informed by my mechanic that my tire thread was getting low and reached a point that it is now alerting my sensors. I wasn't surprised I already knew that I had an odd ball tire that would get low before the rest so I was ready to replace it. The mechanic had already told me it was a long wait because I thought about getting a tire rotation so I asked okay well do I need to change it now? Or how long do you think I have on it because I drive from crestview to niceville daily at high speeds and I don't want it to blow out. He assured me "oh no it won't do that you still have some time until your next oil change" so I trusted I had at least until my day off to get it change since apparently there was no rush. BUT on my way to work that same day! the whole time I'm on the phone with my husband (who is currently deployed) repeatedly telling him my car sounds weird i was thinking it was from my oil change. my car was humming pretty loud. Just as I get into niceville and off the highway my freaking tire blows!! I called the store and asked to speak to the store manager and all he says is how he's going to speak to the mechanic and that he'll come change my tire for me. I said no thanks to that offer. Then he says to me that he will knock the price off the tire as much as he can for me because of what had happened and to just to bring my car there. I asked well exactly how much are you going to knock off the $126.00 For my one tire I was previously quoted before I left. He says $20. They're a joke. I won't be back. They just lost what would've been a loyal customer since I'm new to the area. read more

Express Oil Change & Tire Engineers - Picture from review! - Oil Change Stations Near Me - Crestview, Florida

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They claim 10 minute oil changes but it's more like 45 mins it's sad I don't know if it's the employees on this specific day or what but I must say they move extremely slow. I wouldn't complain but came here to get my oil changed and sat behind a car for 45 - 60 mins and then it took 49 mins for my oil to be changed when I was in the bay so I think their advertisement of 10 min oil change is definitely a lie. Thought I would be in and out but instead I was late for work. read more

WOW WOW WOW!!! Talk about great service!! These guys know what they're doing! Michael and Javier did a phenomenal job. The logos on the wall isn't just decorations, they live it! There's a reason they are always busy. Knowledgeable, kind and professional! You will get great service every time!!! read more

Always great service. Pricing is fair for the express timing and they are just overall friendly and helpful.

Went for an oil change on my lunch break. It quickly turned into problems everywhere. They wanted to repair things that had already been repaired (one month prior) and charge me for things that were never completed. They saw a young female and took advantage of that. read more

Tried to pressure me into a 100$ fuel injector cleaning but today only they can give me 15$ dollars off. I only need an oil change. Please notate these necessities and I'll take my Cadillac back to the dealer to have this work done. After 82$ oil change no notation on paperwork. There are only 24000. Miles on my car. I hate it when these guys try to sell me stuff by fear! Told me this could make my car stall and not run properly. Now I don't trust them at all! I won't be back!! Also the mileage stick in not legible on windshield. I'm not a stupid female!! You won't try and take advantage of me again!! read more

Outstanding place came in on a rainy day had a nail in my tire, they checked it out side and found it took it in and came out the lift less then 20 min .... they are great workers and fast knowledgeable of there work and not expensive at all thanks for taking care of the military and police guys will start coming more often read more

Express Oil Change & Tire Engineers - Wonderful place staff is friendly and very professional... water and coffee offered as soon as walking in - Oil Change Stations Near Me - Crestview, Florida

The service was terrible at this business, with several people having to wait for someone to come to the service desk. This business does not have someone at the service counter to provide service to customers and everyone that came in had to wait a long time before they received service. I saw several people that left because of the poor service. I went in to get an estimate for my air conditioner in my car and I told them that I wanted to know what it would cost before they did any work. I was not told that there was a charge for the estimate before they looked at the car and I asked several times how much it was going to cost. When I did not get service for the air conditioner they charged me 48 dollars for a diagnosis, which was the same amount of labor they would have charged for servicing the air conditioner. I would not recommend this place because of the poor customer service. read more

They went above and beyond what was needed for our service needs. They got hammered just before we arrived but treated use with respect and did everything to keep us happy. Deffinitly recommend them for all your service needs. read more

This place is amazing. I wanted to get a car I was thinking about buying for my son and the manager, Cody, took the time to run through the car and share his thoughts. He taught me a lot about what to look for. This is why I ALWAYS get my oil changes at this place. Honest, nice and efficient! read more

We had a nail in our tire, so we went in to get it fixed. It only took about thirty min and didn't cost us a penny. We only got a temporary plug until we could buy new tires later, but staff was very nice and attentive. read more

Jim and the other employees were incredibly helpful. They explained everything very clearly and had me on my way in less than 30 minutes, even without an appointment or anything. Fantastic service all around. read more

FAST & PROFESSIONAL, excellent experience, sitting in my car while the oil was changed- my AIR FILTER was trashed and the on the spot replacement was reasonably priced so my car can breathe again! I would definitely recommend this Express Oil Change & Tire in Crestview Florida! read more

Drove up around 1:30 on a Wednesday, all three stalls full. No biggie. Maybe 10-15 minutes later someone comes up to take my mileage and tell me it's almost my turn. After watching two people who pulled up after me and two people who pulled up before me go in, we left. Would have appreciated any sort of acknowledgement or apology but alas we left unserviced and unsatisfied. If you go here, may the odds be ever in your favor. read more

The staff here is always so friendly! They don't try to oversell me. I always feel like they have my best interest in mind. They are very convenient and I love that I can stay in my car for my oil changes. read more

Came in for an oil change. Employee told me my total would be $83 and some change for a full synthetic oil change. I told him I was military after he told me the total. Employee stated it will be discounted after service. Totally fine with me. Oil change is complete and he gives me the same total as $83 and some change. I stated, remember i'm military. He proceeds to tell me "O yes , that's with military, after taxes." I reminded him that before I even mentioned that i'm military you told me the total would be $83 and some change. So you mean to tell me military discount is $1 ?" he replies "basically." I told him "no that's not possible" he goes grab the manager and the manager puts in a code and it brings my total down $10. Please be aware, no code will be applied to your total UNLESS a manager comes and authorize it ! I will stick to the FWB location from now on. read more

Very courteous and I love how they explained everything that they were doing. Ladies make sure you come on Tuesday to get your discount. I will definitely be back. read more

Very quick. Very efficient. Good service by the whole team! Just got oil change on my way through town. Would recommend to anyone for that service. Didn't have to use anything else. read more

About a month ago I went to WalMart for a rotate and balance for which I had pre-paid when I bought my tires there. But WalMart told me it would be about 5 hours before they could start on my car. I told them to forget it because I live too far away to go back and forth. So I took drove by Express Lube and was able to get in with no wait just as they were opening at 8:00 am. Total time spent was about 45 minutes. Great! Then about 2 weeks ago I took my other by Express Lube and they told me that an employee did not report for work and that it would be about 2 hours before they could start. I declined the offer and said I'd come back another time. So today, about 2 weeks after the last visit, I went back by about 10 minutes before opening and they took my keys put the car on the rack immediately (as if they were going to start the rotate and balance) and it just sat there for nearly an hour with nothing happening. I did notice that there were only 3 employees working and that about 6-8 customers had already come in. The other people in the waiting area were all getting disgruntled and impatient with the lack of progress and lack of communication. Nobody was greeting customers at the service desk and the 3 visible employees were all busy working on different projects. There is obviously a manpower shortage at this business and it has apparently been that way since I was there last. I finally got up to inquire with a technician and to tell him that I could not wait for hours if he was unable to get to my car soon. And I asked why the manager I was used to seeing was not there this particular morning. The technician told me that the manager had quit recently (hence the reason nobody was at the service desk). Other customers came in and sat without being greeted. In my personal opinion, this business is lacking in either good management or good ownership (or both) and I do not see it being very successful if these major issues are not addressed forthwith. A bad reputation is difficult to repair and bad news travels fast by word of mouth. I would recommend hiring a new and experienced manager and hiring many more technicians in order to service customers faster. I feel sorry for the few poor souls who work there now. Much improvement is needed --- FAST! read more