This review is for Miro, Saro and John. Wow were they incredible! My sister referred me here because of the great service they provided her, so I called ahead to make sure I could come in for a smog check. They were super lenient and allowed me to choose a time that was best for me, so they could make sure their team was ready when I was! Once I arrived, they got me in and out in a matter of minutes! They even helped me fix my beat up license plate out of the kindness of their hearts. If you're looking for a place that is beyond efficient and will take care of you like family, LOOK NO FURTHER! Come here and I promise, you will not regret it. The prices are super reasonable as well. I would recommend this place to everyone. They get the job done right and are so sweet and thorough throughout the entire process. I will definitely be back, and so will the rest of my family! They have gained some lifelong customers today! read more

These guys are very helpful and so far seem honest, reliable, and fairly priced compared to my previous mechanic, which is why I came here. Handily it's right up the street from where I live. I recommend this business. read more

I've been going for years. It's hard to find an honest mechanic that does good work. they stand behind their work and will take the time to explain what you need done and why. They only use quality parts I highly recommend them. read more

Ask for Saro and John. Fast, friendly service. Needs to be spread out to all of LA county. Honest and reliable. Needed to do this in order to get my registration and they made it smooth and easy process. Thanks again guys! They don't make em like you in America! Very much appreciate you for the help with my F150. :) read more

My car signaled that I had ABS, Brake, and Traction Control issues. I took my car to this location and was charged $90 for a Diagnoses that took 2 hours. The person claimed that I needed an antilock brake booster pump and accumulator replacement. He stated that this repair would cost around $2.3k - $2.6k total to repair. I decided to do further research and took my car to a different location to see if I could get a better deal. At another autoshop it was indicated that I only needed to refill my brake fluid. This other shop also did it for free and only within 5 minuets (checked the front hood and used a scanner to diagnose) . After visiting an auto shop and refilling that meter, the lights went away. I would think that Goodwill would had double checked these areas to confirm if I really needed that replacement. It's very concerning and questionable that a highly trained person in auto would jump to conclusions of a replacement without checking the fluid meter. My experience with Goodwill feels very cheated and deceptive. No I don't recommend anyone to come here. read more

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I took my car in this morning for an issue to be diagnosed and fixed. This shop was recommended to me by a coworker who has been a long time customer at the shop. I was blown away by the high quality of their customer service, the speed with which they were able to make the repair (same day!), and the fair price they charged. They were proactive to notify me that the battery in my spare key fob was low. Although they did not have the correct battery in stock, they offered to order it so that it's on-hand the next time I bring my car in for service. They also proactively checked my tire pressure, found them all to be below recommended levels, and fixed that issue. I've never felt more taken care of at any auto shop than I did at Goodwill Auto Repair. I will absolutely be bringing my car here for all maintenance needs going forward! read more

Goodwill Auto is an excellent place to take care of your vehicle. John, Saro are great mechanics and very friendly. This is the first time I took it for the service maintenance.They went beyond doing maintenance and did more than the required work. Great place to take the car. read more

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Reliable, reasonable and responsive...just three adjectives I can use to describe the wonderful service and support you will receive when you take your car to Goodwill Auto Repair. My family and I have been customers for a few years now and even though I've moved out of the local area I come the extra distance for the fantastic service John and his team provide. read more

Have been coming here for many years, John and Saro completely reliable, honest, and excellent mechanics. They will save you money and do an outstanding job read more

These guys live up to their name. My wife and I have gotten all oil changes and any work needed to our vehicles by them. Jon and Saro are really nice and HONEST. I CANT SAY ENOUGH GOOD THINGS ABOUT THEM. read more

If you want great service from honest down to earth people, this is the place. I didn't expect to have such a great experience from an auto repair shop but I was compelled to write a review after my smog check service today. I had a great conversation with Carl, who I assume is the owner, while my car was being checked. They got done in less than 10 min then sent me on my ways. I'll be back for an oil change soon. It's a far way from my West Hollywood condo, however it's worth the trip. Thanks guys! read more

I took my car for service on the recommendation of a friend who has been going there for years. The last time I had my car serviced at the Toyota dealership. I swore it would be the last time due to their lack of integrity. I was very pleased with the wonderful service I received at Goodwill Auto and I will be Returning there and recommending them to others. I'm so happy I found them. read more

Excellent service, fast, and easy! It was our first time going to this shop but they acted like we were old friends! I called to see if they did smog checks and oil change, he cheerfully gave me the price for each and said I could come at 2:30 and he'd watch for me. I actually sent my son because I was in a meeting, but as soon as he pulled in, he was greeted with "(my last name) oil change and smog check, right?" my son says yep! And off they went. In and out with zero issues, friendly service techs, and fair prices? Yes please!!! I'll definitely be back! Thanks y'all! read more

Wonderful place! Looks rough on the outside, but the man who helped me was not only very kind but was happy to help me. I hope places like these stay in business during COVID because it's places like these that give the best attention to their customers. I am definitely going to come here again. Also he does wear a mask when interacting with people. read more

To be honest, this is by far the most professional car service I have ever been to. From day 1 when I brought my car for smog check, I have been a regular customer here. Saro always welcomes and performs services (oil change, air pump,... ) to my car at the fastest way and of course, high-quality jobs as well. Not to mention price is decent compared to other places. Highly recommended!! read more

Goodwill Auto was recommended to me by another shop in Pasadena and Johnny and his staff are as honest as the day is long and they are incredibly competent and doing automotive work on your car. They have worked on my vehicle for over a year now and each time I bring it in I have the confidence to know that these guys have integrity are loyal and honest and always show you what they've done, and explain to you exactly what they're going to do and what everything is going to cost. These gentlemen are the real deal, good mechanics, fair prices, and honest, and you'll never go wrong bringing your car here. I highly recommend Johnny and his crew and there are very few mechanics that I would ever get a good review to, but these guys deserve 10 stars not five you can take complete confidence in knowing that when you drop your car off, it's going to be service properly and the work will be done correctly and fairly you will not go wrong bringing your car here. read more

The place looks a bit rough true but the service is awesome the guy that owns the place is amazing I recommend this place completely

Okay,,,okay... im an the automotive industry, my father is in the automotive industry. We have been for almost 30 years! WE KNOW CARS! yet, we are NOT mechanics! JOHN & SORO are the owners, and they are partners and are tremendously honest for example... will not change your oil if you dont need to. THEY ARE ***HONEST**** ive been going there for 15 years! read more

I haven't been back to see John or Saro in several years because I moved out of state and then moved back to the west side, but every time I need work done on my car, I constantly wish Goodwill was closer to me! I stumbled upon them years ago when my car randomly broke down and AAA towed me to them because it was near a friend's place. Not only did they do a great job on my car, but they were super honest and their prices were very reasonable. I was so pleased with their work that when a random person hit my parked car, I took my car back to them and they took care of everything for me, including meeting with my insurance agent and referring me to Vic, Saro's brother at Toluca Auto Body & Repair. My car came back looking better than it had looked in YEARS and I couldn't have been happier with them! I genuinely hope that I end up back there one day! read more

I have been going to them for over 20 years! Very honest, trustworthy and reasonable prices. Way better than going to a dealership. Highly recommend using them. read more

They're always honest about the price and the problems with your car. They say honesty is the best policy. Highly recommended them.

Just took my car here for a repair and a smog test, great guys. John took care of me and made sure I was satisfied with the work done. Theyre honest ans their prices are reasonable. Was referred by a friend and I'm definitely going back. read more

My wife and I have been taking our cars to Saro, John and Stan for years. Honest, reliable, polite, and always available. Highest recommendation!!! read more

A great experience servicing my car, and this something I do not enjoy doing. I was in and out in 45 minutes. The owner dropped me off and picked me up during the time so I didn't have to wait. It was 5 star service and when I saw the bill I was shocked at the price. Half of what I would normally pay at the dealership! I recommend Goodwill to anyone looking to service their car, they are great. David read more

Goodwill Auto is an excellent place to take care of your vehicle. John, Saro and Stan are great mechanics and very friendly. Have been using them for 15+ years and take care of me and my family. Have never had any issues and are very honest, trustworthy and reasonable. Goodwill auto is highly recommended! read more

I WOULD NOT RECOMMEND as the main quality about an auto shop is honesty since I know nothing of auto repair and I rely solely on what I'm told. I gave 2 stars only bcuz they are experienced and know what they are doing-yes. However, they are NOT honest. On Sept 20, 2018, I had an oil change- one hour, $80-and out the door. John took care of me and yes he and Saro are very nice. Unfortunately things went south after John suggested that I should change my engine and cabin filters. He said it would cost me $180. I told him to order the parts and would call to set up a day. Meanwhile, I found my last auto repair slip from my beloved Ron's Volvo (Automotive) - now closed - from January 2018, which was the last time I had the car serviced. I saw my filters had been changed then and it has only been 10k miles since then and recommendation is for every 15k miles. This caused me to pause. When I searched for this info, several videos came up such as "how to change your engine filter" and "how to change your cabin filter," and I watched both. Each video was less than 3 minutes long - wow. Yes folks, even I, as a novice, can do this on my own car for no more than 20 minutes I'm sure. I also noticed on my last bill with Ron's Automotive that the filters were $25 and $35 each so I'm scratching my head wondering how the hell did Goodwill Auto Repair come up with $180???? Don't be fooled by a smiling face. read more

I'm sure you couldn't find any better honest and reliable mechanics as John, Saro, and Stan are concerned. I've been going to them since 1993, and with all the many maintenance and repairs I've had on my 2 cars, they've always been upfront with what needs to be done--at incredibly reasonable prices! They will also warn me what a potential upcoming routine maintenance I might be needing--i.e., brakes, tires, etc. Then I can anticipate monetarily on my next oil change visit, what additional maintenance/repairs will most likely have to be included. Honestly, you can't go wrong with these guys--give them a try!! read more