Prompt service and extremely friendly, couldn't ask for a better person to help me with my house locks

Did a great job--easy and efficient. Thanks!

Mike came to unlock my car within 10 minutes of me calling and gave my a significant discount. When I couldn't find my keys inside my car I went back home to check one last time to no avail. I called Mike again and he returned promptly, made me another key in less than five minutes and gave me another significant discount. Good Lock & Key definitely won my business moving forward with their quick affordable and reliable service. read more

Very good service! Called and they came in within 30 minutes! Very nice people too. I would highly recommend their service anytime!

We were locked out of our house & he was at our door in less than 10 minutes. He got us inside in less than 5 minutes after that. Highly recommended! read more

Mike was incredible! So fast and efficient. Definitely would hire again! I had lost my keys and was worried someone would find them so I texted them and they came the next day. He even gave me an extra key. What a nice guy! read more

I just had my door lock replaced as well as a new key made and the work that was done was quick and professional. They're great people and I highly recommend going to them, you will be happy you came here. read more

Extremely fast and good service. Took less than 20 minutes. Mike was very attentive to my car issue! Will recommend to all.

Great service and quick! Stopped by to have my Lexus key cut and not only was I in and out in no time, the price was great! Definitely will recommend to friends and family. read more

This is a very honest company, which is honestly not always easy to find (:P) I had contacted them on a recommendation from one of my family members regarding replacing a 2015 Honda Fit Smart Key. They quoted me about $60 or so under dealership price, and since it was recommended by someone I trust and who currently uses a car key replacement from them, I decided to go through with the service. There was some miscommunication in the beginning. I called twice because I wasn't sure how busy they would be, and it was near holidays. One person told me that I had to put a down payment on the key, fill out some information and come back when the key was ordered. Another person told me that I could just come in and get the key programmed. The former ended up being true, which makes more sense considering not many people are losing keys to new cars (or you'd hope not) like stupid me, and they didn't have spares readily available. But it still kinda annoyed me that I had to come back. Anyway, it took about a week for the key to arrive at their shop, and they called me twice when it came in. Once by Mike, who mainly does the key programming, and once by the owner. Likely because I called in the meantime to make sure the order was being processed, and they wanted to assure me it had. A few days later I went in to pick up the smart key fob, have the valet key cut, and have it programmed. My mistake was that the key I thought I lost was in my car the whole time...I just somehow missed it the first few times I searched my entire car. That was the main reason the programming didn't work while I was at the shop. The guy was apologetic and told me they would come out to me since I had already gone to them twice. So they came out to me the same day, a few hours later. Unfortunately, the systems they use to program keys wasn't up to date with my 2015 Honda Fit. After an hour or so of trying to figure out if they could fix the key on the spot, Mike had to reschedule another time to come out to me. Thankfully I work from home, so it wasn't that big of a deal. Plus I had a key, well two keys at that point, and so I wasn't stranded or worried about not having a spare. Anyway, the second time Mike came out with his systems updated. While it took a couple of hours to have the third spare key programmed, I was impressed by the fact that he thoroughly explored every option and every possibility as to why it wasn't programming until he finally found the solution. I was also extremely impressed by the fact that they didn't charge me extra for the amount of work that went into programming this key. I mean, it took them 3 days as opposed to 30 minutes. Most places would exponentially raise the cost of labor for that much extra work and travel time. In the end, despite the initial miscommunication and unsuccessful trip to them, I'm a very satisfied customer who now has 2 spare car keys instead of zero! And hopefully my experience will help another unlucky 2015+ Honda Fit customer who finds themselves without a spare key, or worse. read more

These guys just get it. Ace Hardware made a spare mailbox key for me that turned out to not work. I stopped by this store and both Kenneth and the owner (Mike) were helpful with this simple request of making another key. I manage a couple of apartments and will be calling them for re-key and other related services in the future. Three thumbs up! read more

my car got locked while my keys were inside, and Mike helped me pull out my keys in less than 5 min. he came to the location within 15 minutes - super fast, reasonable, and does the job super well! read more

Mike was very helpful - he was able to change the locks on our very old mailbox and locker. He also made duplicate keys on the spot. Quick and painless appointment. read more

Great service! Called in the morning and asked for a same day appointment. The technician arrived on time and was very courteous and professional. I would definitely use them again. read more

Great, fast service from Mike.... gave me a discount... really nice guy.... go to him!!!

This "lock shop" was terrific. They responded quickly to my query regarding fees and availability. They came quickly and did what they said they would. The cost was reasonable and the job was done efficiently in short order. They were polite and did not try to bait and switch or "up sell" me. I am thoroughly pleased and will use them again if needed. read more

I brought in a broken key for my car. I got that fixed and also bought a spare. They took care of me super fast and everything works great. I highly recommend. This is the second time that they've taken care of my auto key needs. read more

Good, quick, and no bs. Needed and couple keys made and a lock put in and fast. They were on time and gave me exactly what I needed. Spent a bit more than I had planned but you get what you pay for whit a lock smith. read more

These guys are fantastic! My reason for contacting them was a standard change-of-locks after moving into our new home. I called them up (they picked up after 2 rings both times I called!) and got a quote within a matter of minutes. Quote included a $65 service fee (standard), $15 per re-key and installing a deadbolt for $65 (we included the hardware) and that's exactly what it came to despite the fact he had to go back to the shop to get a certain kind of smart key. Everything was done within an hour. Granted he was 15 minutes late but WHAT DO YOU EXPECT, PEOPLE! These guys are busy handling emergency lockouts and I understand that; that's why I gave them FIVE STARS. Will surely use these guys if I need their services and will definitely be referring friends. Thanks Good Lock & Key! read more

When looking for a lock smith one should look for punctuality, efficiency and value. So I'm glad I found good lock and key because they fit my criteria and more. The more you ask? Well they're family owned business understands the misfortunes and inconvenience of getting locked out of your own property and they treat you like they would as if one of there own family members was displaced for what ever accidental situation may come up. Personally I was locked out of my house and could not afford to be late to work! After a quick yelp search and a couple unreliable lock companies later , good lock and key was able to come rescue me from getting laid off. They didn't hesitate or stall in addition to keeping my wallet/wife (same thing) happy !! To keep short and sweet , good pricing, availability and quality work with a family comfort ! read more

Excellent service! Super friendly! Was able to obtain my key from my car within 5 min. Hopefully I don't get into another situation but if I do I will call again. Recommend them to all my family & friends. read more

Good Lock & Key is a perfect place to get a new key made. I needed a new key made for my apartment building door since it got bent in the lock. I went to Good Lock & Key on March 2nd 2017 - asked about getting a new key made they are extremely polite and very professional. Even though my key is not the normal run of the mill keys to get redone and comes at a much higher price - it was definitely worth getting it done at Good Lock & Key. They were fast and efficient I had my new key within minutes and was out the door. I will always get my keys done there. read more

Came in with a broken Fiat FOB- actual key broke off of the FOB and I bought an uncut FOB (eBay $12). Mike took the two apart and switched out the chip (programmed part) and cut my key in 10min!!!! Couldn't be happier with the way this turned out!!! read more

So my sister and I were stranded on McDonald's on a lake st due to car issues so we thought it was the car and once we suspected maybe it's an anti theft system that the car might be glitching on we called Good Lock and Key The nice Gentleman said it wouldn't be a problem for him to come to us and take a look at the situation that he could probably help, he didn't take to long arrived promptly he asked for the key tested it on the car Twice before he took out his computer/equipment, Before we knew it he had already made a copy of the key a brand new copy and Wah-Lah he got the car to start we would of not even begin to think it could of been a bad key. Very helpful and very Efficient thanks a lot Good Lock and Key read more

Great, excellent and prompt service! I was locked out on a Saturday night, and the locksmith came within twenty minutes. He was able to unlock the door within a few minutes. I'm a happy customer! Highly recommend! read more

They came to me, which was great, especially at this time when no one wants to venture out. Service was quick, easy and efficient and the price was reasonable. I highly recommend them whenever you need help with a lock/key issue! read more

SATURDAY, NOV 1 Called and the first thing I asked was whether he carries OEM keys. I got a quote from the dealership ($140), and was shopping around for something more affordable. He said they carry the OEM key and we can inspect it before he cuts and programs, and he'll do it for $105. Excited about the prospect of saving $35, I headed over to Pasadena. Once we get there, he explained that the spare that I had was the valet key, and that to cut a program a master key he would need to get the serial number, which would cost $130. Fine, whatever, let's do it. He opened up a package, had us inspect that it was an OEM key, and we agreed to have it made. 20 minutes, he said. Once we agreed to cut the key, he walked us over to a Persian restaurant he owns next door, and lets us wait there (***SHADY***). He asked what nationality we are, and that Chinese people absolutely love Persian food. Yes, I do, but I don't like the feeling of being forced to eat at your restaurant. About an hour later, he comes to the restaurant to get us, and show us the key is functioning properly. We pay $130 + tax, which ends up being the exact same price as the dealership (should have gone there instead!). SUNDAY, NOV 2 The next morning, I took the key, and noticed that it was NOT and OEM Honda key. It was some generic, logo-less key. Flabbergasted, I called them on Sunday and the son said his dad was not available. I asked him to have him call me back, and he said okay. TUESDAY, NOV 4 Me: Why haven't I heard back from your dad? Good Key (Mike): He cannot communicate over the phone, so there is no point in him calling you. Me (silently): Why didn't you say that in the first place? Mike: I spoke to my dad, and he said what happened was he messed up when cutting the key, and had to switch the case out, but the parts inside are still OEM. You can open it up and take a look if you want. ***SHADY*** Me: Why didn't you tell me that on Saturday instead of letting me walk out with something I didn't pay for? I specifically requested an OEM key. Mike: The key works fine, just like an OEM would. Me: No, it will affect me when I sell the car. Mike: I'm willing to work with you. We can refund $20 to your original payment method or you can come in and we'll switch out the case. Me: Okay, I want to come in and switch out the case. How are you going to compensate me for my time and gas? Mike: We cannot compensate you for that. You just want a discount. Me: No, I do not want a discount. I want and paid for an OEM key, you gave me a non-OEM key, and now I have to spend time and money to correct your mistake. Is that fair? Mike: You can mail in the key, and we'll pay for it. Me: Mail gets lost all the time. Are you going to compensate me for the time spent mailing it? Mike: No, we cannot do that. Me: I paid for an OEM key. You deceived me and gave me something else. If you don't want to right the wrong, I will have to request a charge back from the credit card company. Mike: We deal with charge backs all the time. We have your signature. You will not win. ***SHADY*** Me: Oh, so you're quite familiar with the business of deceiving people? Mike: We run a restaurant. We have your signature. Me: Well if that is how you want to proceed, then that's fine. (Click) TLDR 1. He charged more than agreed to over the phone. 2. He switched out the key deviously without letting us know. 3. Even though he agreed that it was his mistake, he did not offer compensation for time and money we needed to correct the mistake. CONCLUSION: Honestly, the whole thing feels shady. read more

The driver of this company was on the phone and almost hit my car with my baby on board! He honked at me and gave me a dirty look as if it was my fault that he wasn't paying attention. I would never recommend this company to anybody knowing that they hired this kind of lunatic working for them. read more

Had our entire house rekeyed by these guys about a year ago. Not the cheapest locksmith in town, but they were responsive and did what we had thought was good work, and we were satisfied. A couple of months ago, we needed one of the locks they installed to be worked on because it was no longer latching properly. They came out, fixed it by removing some of the wood in the door jamb (to reset the strike plate), and charged $85. A bit much for what I would think should have been considered warranty work within the first year, but he did spend the better part of an hour doing the work even if it was a bit sloppy. Called them today for the same problem. They fixed it (by screwing in a second strike plate over the first one, since the original was apparently not reinstalled properly a couple of months back), but then wanted another $85 for 10 minutes work and a $1 part. There may be some things they do well, but I don't see that they take the time to properly install locks if they need ongoing readjustment. (I've never had any other locks in my entire life that went out of alignment like this.) And they are definitely reluctant to stand by their work. So AYOR guys! read more

The service here is great, quick, and EASY! Mike is extremely helpful and was able to help me with my keys. Extremely satisfied

These guys barely speak English and overcharged me after quoting me a price! I will never use them or recommend them again. if I had to guess I would say most of their positive reviews are from relatives. read more

Konrosh came by to change a few locks for us this morning and did a wonderful job! He's professional and kind. We highly recommend him

This place really wasn't open 24 hours.... I tried calling in the wee hours for about an hour or so after checking their website.

They were able to copy my Hyundai key even though the dealership said it's not possible!

We had a great experience here, we were able to bring our key in and get it rekeyed fairly quickly. Would use this place again!

I created this account just to give this place a 5/5. I had a great experience; the people here were very kind and very knowledgeable. I will definitely come back here and recommend this place to my friends. read more

Im writing this review for the man who helped open my door, Kouresh, he was super punctual (getting locked out of your house is SCARY!) but he showed up just in time, was incredibly friendly & worked magic on that lock! Also gave me advice on how my locks aren't necessarily the safest & they could be changed at a later time. Thank you so much Kouresh you really saved me! Fantastic service I will be recommending you to anyone that ever needs their locks opened! read more

These guys are unbelievable, I just leased a new business down the street and they grabbed the lock I needed in under 5 minutes. I spent 1 hour online trying to figure out what I needed. All I need some was GOOD LOCK!! read more

Got my Honda key copied here (one of those keys where you need to program the key or it won't start). Friendly service. Even gave me a bottle of water. read more

With a quickness as these things always seem to happen, I shut my front door only to realize seconds later that my keys were not on my person. I immediately yelped the nearest locksmith and these guys came up. I called in, gave my address and was told they would be over in 20 minutes. Not even 5 minutes later, Dan & Mike showed up, quickly got me back into my house, paid them and I was walking back out the door and resuming my day again 20 minutes from the time I called them. Superb service!!! They were so kind and quick. I highly recommend!! read more