This place has steeply gone down hill last year. My family gave it a last try last weekend and got a variety of drinks but all of them had odd chemical tastes and the teas tasted like they are at least few days old teas that tasted really flat and quite unpleasant. When the old server Allen was there it was much better tea wise and friendly and now they servers are quite robotic and not friendly(not mean but just no place to be chummy anymore). I threw away my drink after a couple of sips and i gonna call it quits to this place. They really need to renovate and figure out why their teas taste the way they do. Gonna go back to happylemon and TP tea. read more

Amazing place to study at! They're got a lot of drink selections but my favorite is the Classic pearl milk tea.

The service was not good I went in on Friday the 27th and it was one guy didn't come out for a few minutes and then told me he couldn't take my order because he was busy and by himself, then as a few more people trickled in he snapped at a DoorDash driver gave major attitude and shooed him away until he was finished what he was doing. Both me and my brothers teas were also just not good the tea was super bitter and not worth the attitude and wait read more

I love the gong cha franchise. If you haven't been, give it a try. Spacious location and chill vibes ambiance. Service is self service via kiosk or front. I've had the earl grey milk tea, green milk tea, oolong milk tea. My friends will order the fruit teas and I haven't heard any complaints. I'm sure it's just as good. Try this place out if you like boba! Till then, let's sip!!!! read more

I always enjoy my visits to gong cha. I love the variety of menu options and the uniqueness of some of their drinks. My favorite drink by far here is the brown sugar creme brûlée milk tea. The creme brûlée is on point! Their milk foam series is also really good. The foam texture is very unique and definitely adds to your overall drink experience. I like this location in particular because the store is big and has a lot of seating... and now they offer games you can check out with an ID to enjoy with your friends. read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

Great drink options with some season and different drinks and are so creative. I love boba spots where you can choose your sugar levels and this is definitely one of them. Super nice staff who are fast. read more

Gong Cha - a woman standing in front of a counter - Bubble Tea Near Me - Plano, Texas

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I love the drinks here. Their tea tastes authentic and the boba is always delicious. The store stays clean and is constantly taking care of. The staff are super friendly and fun to talk to. Would recommend! read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

BOBA - Earl Grey Milk Tea with 3J's (Pearls, Pudding, and Herbal Jelly) - Thai Milk Tea with Boba - Strawberry Matcha Latte with Boba - Coffee Milk Tea with Boba Overall the drinks here are pretty solid. I like the variety of drinks they offer! Their boba is a bit on the harder side which I don't personally like but overall pretty good. The drinks can be customized with sugar and ice levels so I do most of my drinks at 50% sweetness and less ice if possible just because I don't like my drinks too sweet! I had the Strawberry Matcha and I really liked the strawberry chunks at the bottom. Pretty decent matcha flavor throughout - not super strong - but I personally like the drink a lot. VIBES The vibes here are nice. There is plenty of bench seating, tables, and a little section that is further back which is great for studying or socializing. There are windows surrounding the front section of the store so nice bright lighting throughout. Very cute wooden look throughout and lots of figures behind the teas as well. SERVICE The people are nice. They are also quick to get your order done. No complaints on the service! I went during National Boba Day so they had a buy $25 get $5 off (I think) and I also got a cute boba pin! read more

Gong Cha - Strawberry Matcha Latte with Boba and Mini Boba Pin! - Bubble Tea Near Me - Plano, Texas

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Been coming to this location for ten years. Drink consistency was all over the place until Allen started working there. His enthusiasm and friendliness was only matched by the quality and consistency of the drinks he made. He might be slightly slower than the owners/managers, but he fills the time with friendly banter with the customers and lots of laughs. I see him trying hard to train others that get hired to help. The last few visits he has been gone and we've been served by Jack or another Asian lady. They're less friendly and all business - getting the drinks out quickly but with no passion. I've tried to engage Jack in conversation or even just to say thank you, but he has AirPods in and looks annoyed like we're interrupting him. I overheard Jack telling a friend that "he's faster than Allen and the other help, so it's better just for him to be there alone" to save on overhead. I guess that's fine, and from a business perspective I understand trying to keep overhead down, but Allen set this location apart from the other hundreds of boba shops in DFW. It's a shame to lose a good employee or to cut his hours so much that they lose passion for the job. Perhaps Allen has moved on to greener pastures by this point, but my family and I may move on too. read more

I appreciate that they are open later than most boba shop. I enjoy their aiyu lemon white pearl drink. Service was quick. The place is great for meeting up with friends. read more

Of all the boba places I've been to in the area, this one has the best texture for the pearls! Really friendly staff too. I'll definitely be back to try different drinks! read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

This is my favorite boba tea place I come here very often and get the same thing the staff is very nice

Service needed much improvement. It is not the customer's fault that you had to be on your own manning the shop. Blame your boss. The tone you used when telling customers (not just me) to order on the touch screen instead of through you was rude and condescending. read more

I love the drinks here! Every time I am craving a refreshing drink, Gong Cha does not disappoint. I particularly love their strawberry series and am obsessed with their strawberry milk tea with crystal boba and strawberry bits. I could literally down this in ten seconds. I also like the strawberry matcha flavor. Their fruit smoothies are also refreshing and delicious. Their most popular drink seems to be their dirty brown sugar milk tea which is also pretty good. If you don't like it super sweet, you should probably ask them to reduce the sugar level when making your drink. Love coming here! Craving a drink now just thinking about it... read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

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Great boba tea spot. My passion fruit green tea actually tasted like tea and not just juice. The person who took my order was friendly and parking was readily available on the lot it sits on. read more

Gong Cha - Passion fruit green tea w/pearl - Bubble Tea Near Me - Plano, Texas

It was not a good experience here at this location! First time here with family and friend. We stop by here to get something hot in the cold weather last week. Thought it was going to be something nice! We ordered 3 cups of hot coffee and the cups came in with the plastic seal on top ( like boba cups but in the hot cups with plastic seal on top! we decided to pull the plastic top off to let it cool faster but what we seen inside the cups was the melted of the plastic cup in the coffee! Yes you got it right!! the melted of plastic in my coffee!!! We told the staffs and they were so nice to replace with another orders and said sorry but not exactly if that what we want but just try again! However, when we get the new order and there were hot jasmine green tea instead of the coffee! We didn't even bother to let them know and just left! I think they need to get together! read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

Gong Cha is one of my go to place for the lemon ai-yu. It's always consistent and the staff are nice. The store is well lighted and their decor is pleasant. Definitely a great bubble tea place to hangout or study at. read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

During this tough time I am so so happy Gong cha is open! I can't help but feel refreshed and recharged after a long day of being a wife, mother, friend, or an employee.. Drinks are always consistent. Familiar faces that remember my order or if I feel like I went to order anything in the menu I can decided for myself. I love this location! read more

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Really cute boba location, they have board games and card games if you ask. Services are fast, tables and couches for studying, and I enjoyed my time here read more

Gong Cha - Thai tea with boba added - Bubble Tea Near Me - Plano, Texas

Tucked away in this strip right off of 75 (the highway) is this little boba tea shop. Super friendly service, quick service, quiet and clean atmosphere... They even have games for the kids to play. I loved that I could give my percentage of sugar in my drink :) Only drawback is that they don't have snacks and stuff to eat?! read more

The drinks were really good! I got the Crème Brûlée Brown Sugar boba (hot). This things is better than Starbucks and I got it at 50% sweet. It was fantastic. The service was quick and the vibe of the spot was very young and chill. I'll definitely be back to try it again. read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

My car was stolen while in this place. I think Nic Cage and Angelina did it, because it was Gong in 60 seconds. I feel like my pix for this place are false advertising, because if you come here looking to meet girls in 8 inch Pleasers and fishnets, you possibly, maybe won't get lucky. But what you will get are some of the friendliest servers, owners, and most enjoyable authentic Taiwanese products. I've been to a lot of Gong Chas and I've never had one that puts as much effort into making wonderful drinks and being wonderful people, as this one does. But speaking of the false advertising-promoting fishnet-wearing girl in question... I was going to write this review the day this shop opened but that would have been a little "Gong Ho." I started singing while sipping (Song Cha), admired my p**** size although not the girth (Long Cha), played some old arcade games on my comp (Donkey Kong Cha), chafed myself on my girlie underwear (Thong Cha), and then imagined my sister and me modeling thongs for each other (That's Just Wrong Cha). What to get: Brown Sugar Milk Tea, or better still Brown Sugar Oolong Milk Tea (not on menu, but they'll make it for you because as I said, they're wonderful), hot or cold, it's wonderful What not to get: STDs, so just be careful out there kids If your nation gets conquered by the Mongolins, you're at "Genghis Cha." This Gong Cha has some of the best service of any bubble tea shop I've ever been to anywhere in the country. You'd think it was a little family owned place - they are just so nice in here. For example on several occasions they have let me stay here way past closing without ever saying a word, while they clean up and close up. They mopped around me. They encouraged me to stay as long as I wanted. 20, 30 mins past closing - no problem. If your drink comes out sludgy, you're actually at "Gunk Cha." I'm happy that they will make the Oolong Brown Sugar Milk Tea (not on menu) for me. A lot of locations won't. And if the Triads come after you outside this place, you're in front of the wrong place - that's "Gang Cha." One time they even advised me that I should go next door and hang out with their friends at mango mango for an extra hour. The drinks are always made excellently especially the brown sugar milk tea and the Oolong and the ginger milk tea. The decor is lovely and the drinks are excellent and service is second to none. Easily my favorite gong cha location anywhere. And if you get shot while ordering Boba, maybe you should have fought a little harder for "Gun-control Cha." I mean how moronic does a nation have to be to not demand an outriht ban on guns. Australia did, and now they don't have shootings anymore. What a stupid bunch we are. read more

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Gong Cha rivals my favorite bobba place KT. While I get my MT at KT I get my Milk Foam Green Teas at this place (I have yet to try their regular MT) I was coming home last night and was craving for MFGT hoping that it's still open, I was really surprised that they still serve until midnight. I got to try their Wintermelon Milk Tea and it was really good especially with white pearls instead of the regular pearls. read more

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Stopped in tonight. Was surprised to see big bugs in their dining room. More surprised to the Chinese guy catch the bugs then proceed to make drinks without washing his hands read more

Gong Cha - Bugs on the floor - Bubble Tea Near Me - Plano, Texas

I love their tea. It's unlike any other places. I usually order the wintermelon tea and they have a variety of toppings you can add. Service is quick and friendly. Interior is nice too. I need to go more often. lol read more

There are many drinks that are good here, AI recommend the brown sugar milk tea. This place can get packed but this is probably one of my favorite boba places in DFW read more

Gong Cha is pretty well-known outside of the US, and they've done branding correctly. I ordered the regular Milk Tea with Boba at this location, and it tasted good. Although a bit on the heavier side, it didn't make the drink any worse. Furthermore, it's less powdery than some of the other boba places nearby, which I personally enjoy. The drink is around the same price as any other boba place in the area, but the size of the drink is smaller. Overall, the drink itself is pretty good. The service at this location was good, and the people were nice. They have a rewards program; however, it's a bit difficult compared other boba shops. The only other complaint I have is that the door isn't labeled very well, which leads the occasional customer into the next door Mango Mango rather than Gong Cha. read more

This Gong Cha is the best Gong Cha in the area. I tried the one in Richardson and my tea tasted so much like sewage it made me never want to try another Gong Cha ever again. However, one night after 10pm I had a craving for milk tea and my usual go-tos were already closed so I decided to try this Plano location. I ordered the milk foam green tea under the mustache series and kept the ice and sweetness level standard. Really good green tea with the right amount of sweetness. The milk foam was also delicious. My only gripe is I wish the milk foam layer was a LITTLE bit thicker. The cups are pretty cute now too because they started using the tall, skinny cups. Would definitely come here again. They get bonus points for being open until 11pm on the weekdays. read more

Gong Cha - Milk foam green tea - Bubble Tea Near Me - Plano, Texas

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quick service, tasty tea, and casual atmosphere perfect for catching up with a friend!

Very good but if you order it in regular sweetness, might wanna rethink! I should have ordered it with 25% sweetness because regular is extremely sweet. I got the Dirty Brown Sugar Milk Tea. It is nice and creamy but just really sweet. Lol read more

Gong Cha - Dirty Brown Sugar Milk Tea - Bubble Tea Near Me - Plano, Texas

To have the ability to control the amount of sugar and ice is something I like.. I always try to get "my monies worth" and get light ice.. and they really come through with it and hook it up! The line always seems to be line but dont be scared by it, it moves pretty quick.. I think its overwhelming at first but once you go in and order something, ANYTHING, is pretty good. I haven't had a drink that wasn't good and I try to get something new every time.. If you're a competitive board game player like me, be sure to invite friends and get a large table! read more

Gong Cha - Sooooo good!! If you're not sure what to get and if you like the Vietnamese Chanh moui you'll love this drink! - Bubble Tea Near Me - Plano, Texas

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Horrible service !! They can't separate the boba out of my drink even if we pay for it! They don't want any business.

Customer service is absolute trash, the guy who took my order didn't greet or make an effort to helping us but not only that the he treated the customer after like they're dumb for asking if they had an item on the menu saying "does it look like we have it" read more

Good boba drinks- I've had the chai tea latte, green tea latte and lemon winter melon with basil seeds. All really good. Tried the lemon ai-Yu white pearl drink - it was mediocre. Way too much jelly substance. Overall good! Best drink is the brown sugar milk tea! read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

Alec was so nice and really helped with recommendations. I had no idea what to order! He was kind, patient and explained everything very well. Definitely will be coming back due to the kindness of employees, thanks Alec! read more

Gong Cha - Green milk Tea with strawberry white pearl boba. - Bubble Tea Near Me - Plano, Texas

Interior: Clean cut and modern. Great place to study with the big tables and multiple chairs. Good place for hanging out with friends too. Service: Friend and fast. Everything is done with an Ipad, therefore it was pretty efficient. Except, there was this one time where the internet service was slow so it made the queue quite long. I haven't had an incorrect order so far and I come I feel like every 2 weeks. Drinks: My favorite is actually the regular milk tea with pearls and other variations like it such as the caramel, taro, and the earl grey. I tried this place originally in HK, not knowing I would get to have one in my hometown 2 years later. Their formulation of milk tea is the richest and authentic I've ever tasted compared to other places. Let's just say I'm addicted !! I can't wait to go back again. Their reward system is also a bit different. With every purchase, it's a percentage of that purchase that goes into your account and you get a discount with your next purchase or you can choose to save it. That little shopping center is starting to be a happening Asian spot with the ramen place opening soon as well. Just when you think that all of the cars are at Fuzzy Taco's...they're not, trust me. read more

Really cute interior & sweet staff & a nice spot to study or hangout The drink I got was a taro milk tea, which tasted a little powdery to me, but not bad. Parking can get cramped because Gong Cha is located amongst other busy shops nearby, but it wasn't too much of a hassle. read more

Gong Cha - Bubble Tea Near Me - Plano, Texas

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What the hell??? This place absolutely reeked of the most disgusting, heavy cough syrup-like smell - so bad we had to immediately leave. I thought it was some kind of fermented tofu that Taiwanese people are inured to, since I was the only whitie, but the smell was much grosser than that. And yet it was full of people and there was a line to the door!!!! read more

My friend from California kept raving about Gong Cha and how they serve the best milk tea. I was curious to know about this because she definitely goes to many places for milk tea, so I trust her judgement. Luckily I found a Gong Cha near my house! I went with the milk tea, of course. They offer different levels for sweetness and ice, which is something I really like at tea shops nowadays. With this, I asked for regular ice and 50% sweet. I asked for a regular but I guess the staff were feeling generous or they made a kind mistake in giving me a large. My drink was ready in about 2, 3 minutes. I ended up enjoying it a lot! It really is better than most milk teas I've had. The tea shop is clean, bright and modern. There are plenty of tables, and also board games to play with during your stay here. The staff here are also nice, friendly, and fast. The location is in a small strip mall along the Central Expressway, among other Asian restaurants. Parking can be a little tough but there are people always going in and out. Enjoy! read more

Gong Cha - Milk tea - Bubble Tea Near Me - Plano, Texas

Favorite bubble tea location! I always get the classic pearl milk tea with regular sugar/light ice. My son always tries something new & has yet to be disappointed!! All the lil young kids working are great too! Oh no & don't forget to ask for a loyalty/punch card ...after 9 stamps, you get a $5 credit! read more