Amazing service, great location, great drinks, Henry was so kind and great talk to. This is my go to place for now on.

The cashier is a sweetheart (8/29/24)! Super helpful and patient-wish this entire location with same workers were closer to me, though. I ordered the strawberry earl grey milk tea with white pearls at 70% sweetness and it was absolutely perfect. The recommended sweetness level for all drinks appears to be 50%, though. My friend got the creme brulee milk tea and he liked his a lot too. Also, if you get 2 large drinks then you can spin the wheel for cute charms and baubles (do eeet!). read more

Delicious drinks. Friendly staff. Ordered the creme brûlée strawberry smoothie. Would definitely come back and order from here again. read more

Gong Cha - Crème Brulee Strawberry Smoothie - Bubble Tea Near Me - Long Beach, California

Whenever I go here this place is packed and that's cuz the drinks are great. The place itself is tiny but the drinks are worth it. The service is great. Even though they're super busy they go out of the way to make sure everything is to your satisfaction. read more

We had a disappointing experience at this Gong Cha yesterday, which was our first visit to this location. We arrived when it opened and when we ordered we were told by the manager a new employee was making the boba and it would be 10 more minutes, which is fine. Finally, 16 minutes later our drinks were ready and we left. When we tried the drink with the boba a few minutes later the boba was very hard, rubbery and unpleasant. Obviously, the manager didn't even check the new employee's product. This was a big disappointment and a waste of $8. read more

So glad to have a boba spot in this shopping center! Service is friendly and it's a cutely decorated. There's only one small table and a bench inside though so not exactly the ideal place to work or study, even though they do have free WiFi. I like the self-service kiosks too because sometimes I want to take my time exploring the menu and options. So many flavors and choices! Definitely will be coming back next time I'm in the area. read more

This place is amazing, the large variety of the menu and the amazing workers really give off the best vibe. When i tried the Brown Sugar Milk tea I was amazed with the care and passion put into it. Meeting one of the workers Arthur Monichan was one of the best things to happen me, he is the beginning of a new era to Gong Cha. Thank you Gong Cha. read more

This place deserves five stars, mainly due to the outstanding customer service. I recently reconnected with my cousin after many years, and this has become his go-to boba spot whenever we're in the mood for a cold drink. The staff warmly greeted me each time I visited and offered assistance with my order. They provide two convenient ways to order: use the self-checkout tablets or place your order at the cashier. I prefer the self-checkout because it allows me to browse the drink options at my own pace. Located in the Marina Pacific plaza next to Barnes & Noble, this spot is hard to miss and has plenty of parking. The drinks are delicious, and I've never encountered one I didn't enjoy, especially as a foodie. I'm thrilled they opened a boba place right by the 2nd Street area in Long Beach. Thanks to the Gong Cha team for making this happen! read more

Customer service was awful. Girl with glasses doesn't know the first rule of customer service. Last customer gets treated like the first customer; With respect and hospitality. Never coming back. read more

If you love a classic milk tea, this is a great spot. Ordering is quick through their kiosk system, and they have a few seats in their small entrance to wait for your drink. Though there are a few seats inside to sit at, it is definitely more of a pickup and go kind of boba cafe. I ordered their Jasmine milk tea with 30% sugar and it was nice and satisfying. Not sure if they offer milk alternatives here - but still really great drinks! Parking is easy, as this spot sits in a large plaza that has plenty of free parking. read more

As a milk tea lover I am so disappointed!:( I got the brown sugar milk tea and it was so watered down I just threw it away and it was FULL! The sweetness was 100% as well! But tasted 25% and there was a little bit of brown sugar sauce in it, wasn't full like I've seen in pictures. It was super busy today! So I didn't want to go back in. Today is Tuesday, December 3rd and I went at 8pm. It was cute inside but man wasn't what I expected especially from all the hype I've heard about this spot. read more

Hands down the best boba place around! I always get the jasmine green milk tea and it's so freaking good every time. I've forgotten to add boba before one time and the lady helping me was so sweet enough to add some without charging me extra. Service is always great and like I said, it's the best boba around Long Beach tbh. The ambience is relaxing and nice too. Really welcoming. My husband and I always look forward to getting some when we go see a movie for date night! read more

Loved boba drinks with cream brûlée waffle and customer service very friendly, nice modern design, I highly recommend you guys to come try out this Gong cha location in Longbeach. read more

Gong Cha - Nice and clean - Bubble Tea Near Me - Long Beach, California

Kiosk machines are not user friendly. Won't let you customize the drinks. Only the sweetness level, ice amount and size. Then they were out of lychee tea. Service was slow. Response to owner - Have you tried using the kiosk? I suggest you try a pretty common drink of matcha with strawberry and add the basil seeds, was not an option for you to be able to do this. And yes, I waited to talk to staff to place the order which I shouldn't have to do when you have the kiosk available. Update your menu if items are no longer available. read more

First time there went with one of my sons. He got the Passionfruit drink and I got the Matcha with strawberry syrup with the white pearls was delicious! Did take a picture but my son took a picture of his drink. Really recommend to try it. Great customer service and very clean read more

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amazing service and drinks. the store is well decorated and it's very cute, i would recommend people to try if you're close by.

So if I had to rate the drinks themselves, I'd say middle of the road. Not bad and not great just ok. We used the self ordering system which at the end does require you to sign up for the rewards program with no visible option to skip or ignore. Then after the receipt printed we noticed a "convenience" charge. It was a whooping .26 cents, however if there was a posting somewhere that we would be charged to put in our order to allow, who looked like the only employee there, a bit of breather to work, would have been nice. Lastly, we did grab the seasonal cups and the labels that are used for the drinks must be using superglue as adhesive because it was soaking in hot water for a while, used vinegar and rubbing alcohol and still sticky. Don't know if I would return as I have had better teas and I didn't have to pay to cosplay as a worker for gongcha to place my order. read more

Seems like there's one person making drinks and taking orders! We have been waiting 20 min for one drink!!! There's one person ahead of us. He ordered three drinks. The first drink came out ten minutes ago and no clue when his second drink will be ready. read more

This place is so cute even though it's small. But the way they decorate the stuff with cute stickers They also had star pearls flavored peach was cute too! read more

Gong Cha - Strawberry mochi waffle / cheese mochi waffle & taro milk tea / wintermelon tea - Bubble Tea Near Me - Long Beach, California

I'm so glad someone finally opened a boba shop near Seal Beach! This is my go-to place on my way back to my house after work, and I love that the hours are late! I wish they had strawberry milk as an order without having to request it as a special way. But it's all good, because when I do order it, Abby knows what I'm getting, a strawberry milk with boba it's my favorite. shout out to Abby! She's so sweet and the shop itself is decorated so cute! read more

Always a great place to hang on a Friday night. Got to have my milk tea, Strawberry Almond and the wife got her Milk Tea "Refreshingly Delicious ". We also got the Mochi Waffle with Crème Brulee sauce, but forgot to take a picture of that. The waffle was good and not too sweet, how I like it. All served with great service. We will be back. read more

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I love it so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!! My favorite is the Taro milk tea!! It's very clean and they're very friendly.

My bf and I came to eat Buffalo Wild Wings, instantly saw Gong Cha, asked him if we can stop by afterwards. He first thought it was a furniture store lol but you know, as a tea person I had a feeling it was a tea spot As we walked in, we had the warmest greetings from the ladies who served us. I overheard them speak my language which is a Cambodian language called Khmer-- automatically I connected with them! I felt so proud to see them make a living here and thriving They offered us many great options! My favorite was getting to choose which milk options (because I'm lactose lol) so I went with Drink: Winter melon Milk: almond Milk Sweetness: Medium/Fixed Sweetness Toppings: Star Jelly (peach) Basil Seed They can make any of their drinks HOT (mine were) SO YUMMY Not to mention she gave me a 15% disc and upped my size to a large instead! I didn't except it at all Immaculate customer service Definitely will be back soon xoxo read more

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They were doing a soft opening, staff here are friendly. Discount was applied and they're holding a grand opening on the 24th with prizes! Will be back read more

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employees are all nice and the inside is super cute!! the strawberry milk smoothie is DELISHHHHHHH too

Shoutout to gong cha love their waffles and their hospitality. One worker i enjoy in particular is arthur monichan who always gets my order right and gets it out fast. He may not be pregnant but he always delivers. read more

Love their Drinks , especially You have an option to adjust sweetness and less iced. read more

Gong Cha - Try out New Drinks @GongCha - Bubble Tea Near Me - Long Beach, California

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quick service, cute and cozy atmosphere, good quality flavorful tea, cooked to perfection boba!

the Boba wasn't soft & fresh, it was chewy like it had been in the fridge too long. That's what makes it good boba to me so wouldn't come back. read more

Love this place. I came during the grand opening and even though the place was packed, they still gave me a great quality boba. Today I got the strawberry marble series and it was fire. The location is pretty dope. I need to figure out how to sneak in my boba into the movie theaters lol read more

I was there on tuesday Afternoon The gentleman was helping me out explain me through a menu offer me a recommendation Explaining how to drink is Great service Definitely will come again The drink was perfect not too sweet just the way I want it . read more

Hengly, Was very kind and attentive. He made sure to make my kids happy with their choice of boba. Great costumer skills. The place is very clean and neat with cute details. read more

yummy but one of the girl workers there thought i was stealing their $45 labubus when i was just contemplating on buying lol ..(i didn't even buy it so no they weren't checking if it went to their account) read more

Decided to stop in before our movie and it did not disappoint. I ordered the passion fruit green tea with Boba and my husband got the mango smoothie. Definitely will visit again! read more

Thank you for getting to the bottom of why two of my drinks had overcooked boba. I ordered it for a 3rd time via Door Dash tonight and the boba issue had been resolved. Thanks again! read more

drink tastes good, hospitable, friendly and helpful staff, quick service, clean place and they offer 15% off during their soft opening. read more

Gong Cha - we ordered QQ passionfruit green tea and taro milk tea with boba. love it! - Bubble Tea Near Me - Long Beach, California

Love this place! Been here 2 times already since they open. The drinks are not too sweet and the waffles topped with boba with a side of crème brûlée are definitely my favorite. It's a place you need to try. read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

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Love this place, the employees are soo cute and the drinks are not too sweet. Definitely will come again. read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

Worst boba spot service ever. My cousin traveled from Texas and we had seen on TikTok their cute drinks so we decided to go try it out. Under staffed, took a long time to take our order, took about 15 to give us our drinks, didn't have the cute Christmas jugs that we wanted, cashier was rude, had ordered a hot drink and it was cold when I received it. Went back to ask to a refund then cashier was rude but gave me the refund. Not going there again or recommending this spot. read more

Great boba place. Very convenient location by the movie theater. Have great promotions going on for Grand opening. Go go go! read more

Gong Cha - Bubble Tea Near Me - Long Beach, California