Gentleman at the counter was super sweet and quick at making drinks! I came in for the Felix PCs and he offered to trade my duplicates so I could complete the set :) The drinks were also delicious!! I bought a few for family and friends, and not one complaint of being overly sweet or too watered down. Thank you again! read more

Gong Cha - Brown sugar boba milk tea - Bubble Tea Near Me - Long Beach, California

I have frequented gong cha many times and haven't had any issues. This afternoon was a different story. There was one other set of customers waiting for drinks and another couple who were ordering at the same time I was. My receipt said it would be ready in about 10 mins. We were waiting, 10 minutes passes and no drinks yet. No worries, I wasn't in a hurry. I can see that my drinks are being worked on, but then she starts working on other drinks for other customers. Another 10 minutes passes and still nothing. Until she grabs my drinks from behind the counter and calls my number. I'm unsure why she didn't hand out my drinks once they were ready instead of waiting until she had finished the other customer's order too. Another thing that made this experience frustrating is that my drink toppled over in the car and it wasn't sealed correctly. So, it spilled and made a huge mess. It was just a waste of money and time wasted. read more

Amazing service, one gal running the whole packed store on her own with the biggest smile, so patient (my 1st time) and so helpful! 9 guests ahead of me. I ordered something with Matcha and Boba, so refreshing, not overly iced like most places, not overly sweetened; perfection! I really enjoyed it on my walk back to the marina. Not overly priced either. Love the ambiance, so many cute trinkets to purchase. I will definitely return! read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

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Its always a good place to vibe, hang out, and get a drink or two...or maybe even four. The place is always clean and they have 2 self serve kiosks apart from the cashier so you dont wait long. They are really fast and its always a good time. Plenty of parking and they have the best staff!!! read more

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This is a tiny boba shop at the Marina Pacifica near the movie theater. Plan to take your drinks to-go because there's nowhere to sit and chat. My peach yogurt had an odd sweet taste and it was also too sweet at 50% sweetness. Their service was great! The guy working last Wednesday in the afternoon was very kind and quick to make my drink. This place is worth another shot. read more

Gong Cha - Peach Yogurt - Bubble Tea Near Me - Long Beach, California

Customer service at this location is ExCELLEnt!! The staff is so friendly. We come often and will be back!!

Great service, friendly atmosphere with a small study space and free WiFi ! The drinks are fun and they offer small bites like waffles too. The new go to for my friends and I. read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

Newer Boba spot in Marina Pacifica. Very small place but organized. Parking is usually easy in this area. Service is ordering off the Kiosk (there are two to order from). We were greeted by someone in the back (at least two people were working the back area). We figured out quickly just to order off the kiosk vs waiting at the counter. Our drinks were very slow to come out. A party waiting in front of us (4 drinks) and then us (3 drinks) and two other single parties came in. The drinks are bit higher priced vs other Boba placed in Long Beach. We ordered two Thai Ice Teas, with added pearls (and up charge) and one Early Gray Milk Tea. All drinks were ordered with 50% sweetness and 50% ice. Ice was perfect. Sweetness, all three thought too sweet and very thankful we did 50%! Pearls were just okay, and not many in our drinks. Taste was good but not amazing. For the price and wait, we had higher expectations. read more

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I usually really enjoy Gong Cha--especially their Logan Honey drink, which is perfect for people who can't have caffeine. However, this particular location isn't as good as others I've been to. The drink itself was just okay, but the boba was disappointing both times I visited--mushy on the outside and hard in the center, which really took away the enjoyment. The shop is also quite small with very limited seating, 2 tables only and few bench seatings making it less comfortable if you plan to stay and enjoy your drink. There are two kiosks for ordering, but it still took a while to get the drink. On the bright side, the staff were friendly and welcoming! If not because I wanted some drink before the movie , we probably wouldn't even come here.. read more

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Gong Cha is a boba franchise that originally started in 2006 in Kaohsiung, Taiwan. They have over 1,000+ locations worldwide and they just opened a new location here in Long Beach. I'm more surprised that it took me this long to finally try Gong Cha for the very 1st time. [Parking]: Easy and free parking - this plaza is pretty dead. [Amenities]: No restroom indoor and was told by cashier that restroom access is via AMC next door. Small indoor space with two tables and two outdoor patios. Honestly this is mostly a take-out spot. [Menu]: Customers can order in person or via kiosk machines. Some of more popular drinks are Earl Grey Fresh Milk Tea and Brown Sugar Milk Tea. I was surprised to see kiosk machines provided automatic recommendation on sweetness level for my drink. *** Earl Grey Tea (medium, recommended 50% sweetness): Right sweetness level, but the drink just didn't hit the spot. *** Overall this is an alright tea shop - think of this shop as a convenient tea shop to stop by in this part of the town & I wouldn't drive out of the way for it. read more

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This little cafe is wedged in to the Marina Pacifica shopping center on the AMC theaters and Howard's Appliances side. There should be plenty of parking available on any given day and they are open late (which is great news when you randomly have a boba craving and other places are closed). I've typically ordered their version of the brown sugar milk with boba and while the pearls are on the softer side of what I prefer, prices for a medium drink feel reasonable ($6ish). You can order from the kiosk to expedite if you're really thirsty! The interactions I've had with staff have been friendly - smiles when order is called, compliments on my little dog - and I will likely come back to perhaps try a caffeinated drink one of these days when I'm not rolling in before midnight! read more

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Located in the Marina Pacifica plaza next to the AMC theater. Plenty of parking. We came here right after eating at Beasties. The inside is small. They have only like two table and a few chairs. It's fine though because we like to order to go. We ordered off the kiosk. The service was quick as the drink came out shortly after. We just ordered a large oolong milk tea to share and it was good. We got the recommended half sweet and it was pretty sweet. I don't mind it but I wouldn't get any more than that. Also, I forgot to take a picture of the drink. Woops. I saw that they have the snowman bottle so I want to get that next time. Also, I saw the milk tea biscoff on their screen and it looks yummy too so it's on my list to try! Will be back. read more

Kiosk order vs. personal order - there's a great debate on which is preferred. While I believe kiosks are the way of the future, they lack the personal touch of interacting with the shop staff. What could have taken me less than a minute to order by asking the cashier for their top preferences, I ended up browsing through the kiosk back and forth, trying to decide what to order. Although I could have easily walked over to the cashier and asked, I was captivated by the colorful and cheery flavors displayed on the big screen. I ordered MANGO MILK from their Slush Series. It came out creamy with chunks of visible mango pieces throughout the drink. The flavor was acceptable, but I thought the price was pretty steep at nearly $8. Total time spent browsing through the kiosk: 5 minutes. Waiting period: less than 2 minutes. read more

Gong Cha - Mango Smoothie - Bubble Tea Near Me - Long Beach, California

I come here all the time and it's hands down my favorite boba spot in Long Beach! Every drink I've had has been amazing, and everyone I've referred here ends up loving it too. My personal favorite is the black tea with milk foam. It's so good and always perfectly balanced. My boyfriend is obsessed with their refresher drinks, so we're both always excited to come back. They also have a really great points system, which means I'm constantly earning free drinks (always a win!). I've tried a lot of different boba places since moving to Long Beach, and this one is definitely the best I've had. The drinks are consistently great and the experience is always worth coming back for. Highly recommend! read more

Gong Cha - Star Jelly Grapefruit Green Tea - Bubble Tea Near Me - Long Beach, California

Very small boba shop near the AMC theatre and it's decorated so cute! Not only do they have a variety of drinks and seasonal drinks but they also sell blind boxes and keychains! The barista was kind and it seems like a one-man-show behind the counter. No real seating area with tables - it's more of a to-go stop read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

Once upon a time, this Faerie Queen was parched from losing herself in the bookstore across the street. I loved the strawberry milk tea! We will be back. The end. read more

Went in for the dragon fruit oolong lemonade tea but turns out it 's seasonal and i missed the end date, henry noticed i was indecisive and he was kind enough to offer a drink that didn't disappoint and perfectly satisfied my craving. He suggested a mango peach green tea with star jelly, sooo refreshing. I don't believe the drink is currently on the menu, but it needs to be ASAP!! Please let's work on bringing this back ASAP! read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

Love the drinks from here is such a chill vibe and it's never loud. The Owner is also so cool and has talks with me here and there love this place Check it out! Winter Mellon is Goated read more

Charming Indonesian new taste treats abound at this wonderful new place for Boba and milk tea a wonderful little bit of flour recreations and easy to use kiosks make this a wonderful and thoughtful place to come for Hoang Earl Gray another tea, beverages, hot and cold highly recommend it I tried the pistachio perfection, white milk, chocolate, and it was totally delicious read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

I came to get boba 30 minutes before closing and came back 10 minutes before closing to buy another because my drink spilled all over my car floor but THE GOAT worker gave it to me for free. They were super sweet even before all this chaos happened and the boba was amazing read more

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I hadn't been in this area for a few years and was surprised find out that there was a Gong Cha here! But, it was a perfect place to grab a warm drink before heading into the Barnes and Nobles to browse and look for some books/gifts. Overall, not a bad experience. The shop is small. There is some space for people to hang out inside at smaller tables, but not a lot of room. It was decorated with plenty of cute little things that made me want to get more random stuff that I don't actually need (or have room for at my place). My friend and I ordered at the kiosk, but the description for each drink was somewhat lacking. I had to double check with the barista before finally deciding on what I wanted. I got a hot longan drink while my friend got some very hot tea. I ordered less sweet as I always do, but the drink was somewhat lacking in any flavor. The longan drink is usually lighter in flavor, but this was very light. My friend enjoyed her drink. Not a five star review since I think it would have been a lot more helpful for the kiosk to have more description as what I was originally interested in turned out not to be what I actually wanted. Having to flag down a worker and checking with them (they were pretty busy) to figure out what was in the drink defeats the purpose of having a self-ordering kiosk. read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

Always delicious!! My go to Spot for milk teas. Each time I visit my drink is perfect, i even had my BF try it ( he doesn't like milk teas) And he was liking the taste of it. My recent visit I decided to use their kiosk to place my order. The process was very easy and I will be ordering this way now. read more

Gong Cha - Earl gray milk tea - Bubble Tea Near Me - Long Beach, California

Ordered a milk foam coffee and a strawberry mochi waffle.. my drink was extremely salty and the waffle was extremely soggy. If i could provide a pic you can see this does not look like whats on the menu .. 16$ for this is absurd read more

Gong Cha - Strawberry mochi waffle - Bubble Tea Near Me - Long Beach, California

Found the best boba in town! The pearls are the real star--perfectly sweet, warm, and so chewy in the best way. They're amazing in their classic milk tea, which is smooth and not too sweet. The place is clean, the service is quick and friendly, and you can really tell they care about quality. If you love a good boba tea with fantastic pearls, you have to go here. 5/5. Definitely coming back. Henry is amazing read more

If you're a boba lover, Gong Cha is an absolute must-visit. Every time I come here, I'm blown away by the consistency and quality of their drinks. The tea is always brewed fresh, and you can really taste the difference compared to other spots. Gong Cha especially in LB never disappoints. read more

Came back the other day for another great mango smoothie & a nice moment on the patio, but I was incredibly disappointed when I overheard a male employee making a racist comment about bystanders relating to ICE. Don't think I'll be returning. read more

We were not greeted, we ordered at the contactless screen. No words were spoken other than when our drinks came out, it was really strange especially since it's such a small space. I ordered a strawberry crème brûlée smoothie and it was very good! It was $7.50 for a small. No wait, and the store is very small. Tables are child size almost. read more

STEPH JUDGEMENT: Delicious tea drinks and friendly service. I'd been to other Gong Cha locations and had liked their drinks, and decided to treat myself after a walk around the area. I remembered the storefront from when it used to be the candy store, but the interior felt way smaller--I guess all the tea-making equipment takes up a lot of room? It was also really hot in the store, which was rather uncomfortable after my walk--I didn't linger. They had self-ordering terminals but I put in my order with a staff member because I had some questions. I got the Earl Grey milk tea with creme brûlée foam, which was really delicious and decadent. Service was friendly, the prices reasonable--I will be back for more. read more

Most delicious boba I've had in a while, creamy, flavorful and rich. Perfectly sweet but doesn't lose integrity of taste. Highly recommend! read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

Dude makes my drink right every time always taste good. My girlfriend also loves the creative mix series. The best service

The drinks were fantastic, it's so cute in here you walk in and it's super AC'd and smells amazing! Our service was great he was so sweet! This place is definitely something I'll be coming back to all the time! They have cardboard straws!!!!! read more

Gong Cha - Bubble Tea Near Me - Long Beach, California

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Every time I walk into this spot, I'm greeted with the best service and the biggest smile. The person behind the counter is always attentive and always gets everything right. Their tea is always brewed to perfection, and their boba undoubtedly super fresh... no matter what time you go in. Do yourself a favor and get yourself a good treat before you go see a movie next time.... you won't regret it. read more

Incredible place. I come here to study and the vibes are always amazing. The owner is super friendly and the drinks taste amazing. Highly recommend! read more

Visited Gong Cha on a Thursday afternoon and decided to pop-in for a pick-me-up. I ordered the Brown Sugar Earl Grey Milk Tea, which was priced at $6.70, and added in Pearl Boba for an additional $0.70. Ordering is entirely contactless which is typically my preference, however, I was surprised and a bit uncomfortable with the requirement to input personal information, including my phone number, just to make a purchase. Typically, customers can opt out of data collection when purchasing, but Gong Cha does not offer the customer this option. Following my purchase, they did text me twice asking me to complete a 10-question survey. To complete the survey, you're required to give them more personal info, including you email and first/last name. The Brown Sugar Earl Grey Milk Tea was delish. The sweetness was on-point the flavor profile was perfectly balanced. The tea had just the right amount of creaminess, making it smooth and satisfying without being too heavy. If you're a fan of milk tea, this one is definitely worth trying--you won't be disappointed. read more

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Great service, staff and also love the drinks!! My favorite is the oolong milk tea ~ read more

So excited to have a gong cha in LB! We've been a few times now and it has quickly become our fav boba place. When my boyfriend and I say "we want boba", we mean we want to go to this Gong Cha. The service is always super friendly and nice. The interior itself is a little small, which of course isn't anyone's fault, but definitely a squeeze when it gets busy! I like the kiosks for ordering, as well as an option to go to the counter. I've gotten the earl grey milk tea and the marble matcha, and my boyfriend has gotten the Thai iced tea and the limited strawberry cheesecake milk tea. My favorite is the earl grey--it is so good, and I appreciate how customizable the drinks are. The marble matcha was good, a little powdery/gritty, but still way better than any matcha latte I've ever gotten from a coffee shop. My boyfriend has loved both of his drinks, and we're both so excited to keep coming back and try more. We also love all the cute merchandise/promos available! read more

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This location is next to an AMC theater. I have been watching movies in this location for more than a decade. I have seen businesses come and go from this same establishment location. Candy shop, Healthy smoothies and now an Asian Coffee joint! I am delighted to say, this business has an opportunity to stay here for a very long time. Asian Coffee establishment has many selections to choose from. Workers are friendly and also has a kiosk type of service you can order from. Very convenient. If you want smoothies other then Starbucks which is next door, this place is definitely a place to try out. Good location with plenty of parking. This business is very small but you can't miss it. Right before you go downstairs to the movies, it will be on your left hand side. I recommend, tiny but tasty. Hoping this place is here to stay. read more

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Ordered the oolong milk tea, and it tasted just like milk. Got my drink replaced with a black milk tea only for it to taste the same. There were 2 baristas and the one I talked to about replacing my drink was super annoyed and didn't want the interaction to be happening in the first place. I noticed she remade my drink only for it to taste the same as the first. The other barista seemed very nice, wish I got to speak with her, maybe my drink would have turned out better being made with good vibes. Should have just gotten a refund. read more

Gong cha is one of the best places to get Boba. It tastes super good and the Guy always gives me free sample to try different drink and topping the service was excellent. Ambiance was great. read more

Nice typical boba chain store with a wide selection of flavors and toppings, Gong Cha is conveniently located next to the movie theater so I could satisfy my boba craving after the movie. I was planning to get a drink before the movie, but then realized that I couldn't take outside drink into the theater. Everyone orders at the automated kiosk, which simplified the process. I was a bit hesitant to enter my cell phone number, but they promised not to send me spam and I haven't gotten any random text yet. The Earl Grey milk tea was fairly fragrant, and my son enjoyed his passion fruit tea with coconut jelly. Their boba was relatively small, and a bit too firm for me. The interior is very small and there are only a few places to sit inside. Most customers took their orders to-go, including myself. Overall, it's a decent boba place with a good location. read more