We have been so fur-tunate to have the Lynnfield Polkadog location nearby because our spoiled pup…read moreONLY wants treats from here. It has been almost a bi-weekly occurrence for us! Not only is it an absolute joy for us pawrents to visit so often but our furbaby also has a blast getting tons of attention, scritches and treats from the staff. A huge shoutout to the lovely Chloe who has made every visit so wonderful! Thank you Chloe for being so kind to us, so knowledgeable and so sweet to Rari! Some of Rari's favorite Polkadog treats are the cod skins, green monstahs and the chicken littles! She'll literally do anything for Polkadog treats!! The cod chips are also one of her favorites but those only come in the pre-packaged bags. There is a huge selection of Polkadog treats in store available per weight or pre-packaged. We usually opt in for the per weight option because we like to pick and mix treats, control the amount and save a little bit while we're at it! If you do purchase the pre-packaged bags, you can bring back the empty bags to the store to be recycled. The store is decently sized and always very clean. They also carry other brands of pet food, accessories and toys. But we mainly gravitate toward the Polkadog brand treats (because Rari demands so)! We've noticed Polkadog treats are super high in quality with very simple ingredients. It's also a bonus that their treats are made local in Boston! The best dog treats are from Polkadog!! Paw-lease go to Polkadog for all your dog (and cat) needs!! I highly recommend them.

Super helpful staff! Our dog was a bit nervous coming in and they made him feel super comfortable…read more They let us try a bunch of different treat options to see which worked best for him, which was really great as we found a bunch that he loved! We will be going back for sure.

Lauren has done all the research on every brand that she carries. I know everything is…read morehigh-quality, and nothing is on a recall list. Her no questions asked return policy allows me to buy some thing with confidence before I bring it home and see if it fits my pooch. Five stars

I got a bad taste in my mouth. If I knew the return policy to this place, I would have never have…read morestepped in this store. I returned a coat that was never worn, tags still on it, bought it a week and a half ago and their return policy is a store credit. Do not buy unless you are sure your dog is going to like it.

We brought our bulldog Trixie to the Doodle this week and we were overjoyed with the result. Adam…read moredid a great job and Trixie just loved him like family. We will be definitely bring her back in three weeks for more. Thanks, Dirty Doodle!

My experience at this establishment was highly disappointing even though I did receive a full…read morerefund, which was greatly appreciated and I felt was deserved. I entrusted my dog's grooming to an employee named Henry, whom I believe misled me regarding his capabilities. When giving specific instructions, Henry admitted he wasn't a professional groomer, but assured me he could handle the job even though I offered to pay a cancellation fee. He said he didn't want his time wasted and was very persistent that my dog get groomed. He said he would prep my dog for the certified groomer who would be doing the trim at the end. Upon picking up my dog, I was shocked and upset to find that she had received a full haircut instead of the requested trim, which was completely unsuitable for her breed (a woolly husky). The cut penetrated her undercoat which allows her to regulate temperature in the summer. Henry, rather than taking responsibility, argued that I had requested a haircut which was "appropriate for a husky", which is untrue. Fortunately, the groomer, Karyn, who understood the situation apologized sincerely. Upon closer inspection at home, I discovered that my dog still had matting, had a very uneven haircut, was unexpectedly covered in oil (which was not the case when I dropped her off), and her feet were still dirty,--issues Henry had claimed he would address but did not. Following my initial concerns, I had a phone call with the owner of the Dirty Doodle, which further highlighted their unprofessionalism and unwillingness to accept responsibility for the poor service. In conclusion, I cannot recommend this establishment, particularly for owners of long-haired dogs. It appears they may be better suited for grooming short-haired breeds. I had to get my dog groomed elsewhere same day.

Pet supplies plus has everything you could need for your furry friends. From pet food to dog…read moregrooming. Everyone is super friendly and helpful.

The employees on the phone told me the Manager of this store said NO CAT ALLOWED to be washed here…read morewhen there are dogs being washed?! I have brought my cat to this store for a bath a few times in the past years without any issues. Today, I was forced to wait an unreasonably long time on the phone when I check in to see if there are any availability. They said there is A dog being washed said "NO CATS, dogs doesn't do well with cats" This store only care about serving dogs and not servicing for cats?! There are multiple station open... why cannot I wash my cat? And you leave me hanging on the phone forever just to tell me because there is a dog I cannot use the other stations?

The Home of Fish Jesus!…read more OK me and my roommates have dubbed the aquarium guy at this Petco Fish Jesus, because I have never seen someone who cares so much about fish! He actually took the time to hand write down what we should do when our tank got a disease called Ick. He has taught us how to take care of our fish properly and really actually cares about his job. Unlike most fish stores there isn't some snotty teenager tossing your fish into bags. Go here and meet Fish Jesus, I think his name is Dave.

If I could give no stars, I would. I was at vetco when a young woman with her cat was crying. I…read moreasked if she was ok. She was upset because the vet would not see her cat because she was ten minutes late. TEN MINUTES! Her cat is epileptic and having seizures and they refused to see her for being late. I will NEVER use vetco or petco ever again.

The owner is extremely knowledgeable about pet food. Particularly when you have a complicated…read moresituation. They have a lot of inquiries products priced fairly.

Doc's has been around since I can remember…read more They have a good selection, I have always found what I needed. I have never found any expired dog food. I'm sure that if I couldn't find something, the owners would order it. They are knowledgeable and helpful. I shop here in order to support the few mom and pop stores left around here.

I am going to do my best to turn all these negatives into a somewhat positive based on my…read moreexperience even though I did not actually purchase the dog that I was interested in. I felt that the staff did an excellent job the three (yes, three) different times that I went in - especially the girl with blonde hair and glasses. She actually remembered me and was very friendly and talkative. She did not put any pressure on me to purchase the dog by any means and I could tell that she genuinely loved and cared for the animals. (Side note dog was a hefty $1600.00 - but for an AKC pure bred puppy, it's at least somewhat in the ballpark). The girl allowed me to spend as much time with the dog as I wanted (store policy is that you are not allowed to pick them up, you can pet them all that you would like in one of the viewing areas). Obviously a staff member would need to stand about a foot away from me when I was interacting with the dog, but it's for security and most likely liability under their insurance I am sure - and this didn't bother me at all and I didn't find it out of the ordinary. She informed me of all of the offers that were available should I decide to purchase: $100.00 worth of items for free, warrantees for health/wellness, first vet visit was free, etc. But this employee also gave me the backstory on the business, and it doesn't sound as bad as some people are making it out to be (unless she was completely bs-ing me). The dog I was interested in looked healthy and was active - I could tell that it was being well cared for. I am hoping that he gets a deserving home and lives a long healthy life.

BUYER BEWARE, I purchased a dog from here and was promised it was not a puppy male dog that the…read moredogs were regularly seen by a veterinarian, and that they were taking good care of. And let me tell you that is not the case my dog had to undergo countless surgeries by my veterinarian who would also come to the conclusion that this dog was never properly taken care of. A list of problems which I won't get too into detail where that severe gum, disease, starvation, hip, dysplasia, ear mites, and a horrible skin infection. Yes, these dogs are adorable when you walk by the store they are lovable and need proper care . And pet express is not the people to do it. They're extremely neglectful and our money hungry. Please please please do your research before purchasing from them.

Five stars for PetSmart grooming in Woburn! My black lab has been coming here for a while and is…read morealways well cared for, but this visit was a real test: she got sprayed by a skunk early morning. I had no idea what I was going to do with her but I checked online for an appointment- nothing till the afternoon so I booked it to be safe and then called and explained what was going on. They were so kind and said to bring her right in. This was 7:30am. I got her there by 8am. I wasn't sure what to expect, but Hailey handled it like a pro. She worked on the smell without any fuss, and my girl came home clean, soft, and completely odor-free. They explained she may end up smelling after she gets wet for the next 6 months but... we've had rain sense and so far- skunk -free! Huge thanks to Hailey and the whole Woburn team for rescuing us from a very smelly situation. If you've got a skunked pet, call ahead and see what they can do. Also highly recommend just for regular grooming services too! I want to add that I like how you can pay for services before pick-up. Makes it easy to just go in, pick up and get your pup home!

I had an extremely disappointing experience at PetSmart…read more I took my dog to a scheduled appointment at the Banfield Pet Hospital located inside the store. Since Banfield was open, I had to enter through PetSmart, which is the only way to access the clinic. When I was leaving after my appointment, I briefly stopped to look at a dog collar that caught my attention. Immediately, an employee approached me in a very rude and aggressive manner and told me to leave because the store was closed. I explained that I was only there because my dog had a scheduled Banfield appointment and that I was already on my way out. I also told him there was no reason to be so rude. Instead of calming down, he continued to treat me with disrespect and hostility all the way to the exit. I have never felt so unwelcome and mistreated as a customer. Because of this experience, I will never spend another dollar at PetSmart. I am also considering switching my dog's veterinary plan so that I never have to return to a location where customers are treated so poorly. It is unacceptable for employees to speak to people this way, especially those who are simply attending a scheduled veterinary appointment. PetSmart should do a much better job training employees on basic customer service and respect.

Love it here. The employees (literally each person!) are so fun and kind and love their pet…read morecommunity, great treats, collars and are a delight to visit.

Great mom and pop pet supplies store in winchester has everything you need for big dogs small dogs…read moreand any size or type of cat from indoor to outdoor cats healthy food and treats as well knowledgeable staff and lgbtq+ friendly!