if you need a daycare, look no further because this is the best one…read more I was leaving on a two week vacation and, very last minute, the person who was watching my one-year-old puppy (Lexapro, Lexi for short) bailed on me. I was absolutely frantic trying to find a daycare for her. I sent a message to mcgrupps, and got an almost immediate response from the owner, Megan. She walked me through the steps of what I would need to do in order to board my pup and got me in very quickly to do an assessment. My dog is very anxious and Megan and the staff knew exactly how to handle her. They answered all of my questions and helped me feel at ease about leaving my dog for the first time. While I was away, the wonderful staff posted pictures of my dog every day on Instagram so that I could see what she was up to, which made me feel so much more at ease. I even called for an update a couple of times (crazy dog mom, i know) and the staff were so kind and took her time to talk to me about my girl. When I came to pick her up, she was bathed and ready to go. Being at the daycare, I can see that Lexi has opened up and made tons of friends. She didn't even need her anxiety medication because of how well she was taken care of. I couldn't be more grateful and I am so excited to have a reliable daycare to send Lexi to whenever I need it. thank you mcgrupps!!!!

Our one year old dog Oliver was a customer at McGrupps long before his Addison's disease diagnosis…read more(this needs to be mentioned because he was very anxious and fearful & I was so impressed by the staffs dedication and compassion for him)! Since diagnosis Oliver has been doing much better and we are so excited for him to be healthy enough to return to McGrupps. Angela remembered Oliver and his entire situation which as a dog mom was so incredibly comforting!!!!! We are so lucky to live down the street from this clean, friendly, dog orientated facility - even for the high need pups! Highly highly recommend!

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

I cannot say enough great things about That Dirty Dog, and especially Sydney. My dog is extremely…read moreanxious at grooming appointments and can be very difficult due to his fear and stress. Grooming has always been a challenging experience for him, so I'm very selective about where I take him. Sydney was absolutely amazing. She was calm, patient, and incredibly understanding of his anxiety. Despite his anxiety, she was able to trim his nails and give him a full bath, which is not an easy task. What really stood out was her communication. She kept me updated throughout the appointment and even sent me a picture, which gave me so much reassurance knowing he was safe and in good hands. Because of this great experience, we already booked our next appointment. If you have an anxious or nervous dog, I highly recommend That Dirty Dog and Sydney. Finding someone you can trust with your dog is priceless, and I'm so grateful we found her.

that Dirty Dog was wonderful with my 11 week old pup. He can't sit still for more than 2 seconds,…read moreso they had their hands full. But they managed to clip his claws and also file them. Great job because the two of us, me and my partner, could not hold him still enough to clip him and he was drawing blood scratching our legs and hands, inadvertently of course. Thanks for saving our skin!

Catherine was AMAZING with my Jack Russell Terrier, Benny…read more We had great communication prior to the appointment. She was on time and professional, answering all of my grooming questions. She definitely loves what she does,Benny kissed her when the appointment was finished! He looks and smells fantastic!!

Jean and his team are top notch. We have a 13 year old lab and they are amazing with him. The…read moregrooming is exceptional. They take their time and care about dogs. I highly recommend them!

I take Stella a Weimeriner to get the nails done early morning. Well done everytime.read more

I have to post this review......My appointment was at 8:00AM. I arrived at 8:05AM. The owner almost…read moredid not take my cat, but she did. She said she could not fully groom her, only shave her. I do admit she had mats. When I picked her up, the cost was $120 to shave her down, no shampooing. I didn't notice until I got her home and let her out of the carrier, The WORST HACK JOB, my poor cat! She was so uneven and irritated in some areas. Everyone noticed. I will never take my cat/s there again!I I read other negative reviews on Google after I posted my own, and the owner hasn't even had the decency to respond to any of them. That goes to show you the business owner does not care!

See 2017 update below…read more I have been taking my dog here for a few years now. The owner is the kindest, caring groomer you will find. She loves each and every dog and works very hard. She is extremely accommodating if you have an emergency need, as well. Just be upfront with the owner if you need your dog back by a certain time. She is a very nice person and truly enjoys what she does. Update 2017. I have switched groomers. After numerous years taking my dog here, the owner took an absolute nutty on me. The problem, she takes toooooo many dogs at once and tries to accommodate everyone. However, it's not right to keep a dog 7 plus hours and keep a customer waiting, and then yell at them when they come to pick up the dog at the time your told to and then get angry at you because your frustrated that the dog still isn't ready. I could never go back after being treated so badly. I was a loyal customer for 5 plus years. She was good to my dog, but her abuse towards me was unacceptable. She desperately needs some time off and to stop over bookings. It doesn't help anyone. Unfortunately the groomer is not being honest in their response to my comments. Again, there is no excuse for the owner to scream and yell at a longstanding customer because she overbooks and keeps dogs and their owners waiting 7+ hours. She works very hard, and loves the dogs, but this behavior is a result of her being burnt out. It was very uncalled for and disturbing.

Such great service and attention to detail. Groomer also noticed a growth on my dog which I…read moreotherwise may not have noticed and brought to my vets attention. Highly recommend!!

Jennifer is the best!! I took my boy there for probably 10 years - always a great cut and always…read moredid what I asked for, not what their idea of what my dog should look like - very important! Always came out clean and gorgeous! 10 star dog salon!

I had searched many grooming salons for my dog when we first got him, and I was unsatisfied with…read moreevery one of them. Someone recommended that I try this one and from the moment I stepped into this store, I knew it would be my pup's store for life! Jen and her crew were so amazing and they really took their time to find out about my dog before they started grooming him. Years later, when he started to develop allergies from something and was getting hot spots, she went out and bought all new natural products for him and he has not had any more issues. I think Jen was more upset about my dog than I was....well maybe we both were the same. You just don't get service like this anywhere today. This spa is truly a gem in Danvers square! Thank you!

We adopted our lil goofball Day-O six months ago and his nails were pretty long. We didn't know if…read morehe had ever experienced professional grooming, or how he would do with the sounds/smells/new people. I hadn't ever taken any of my past dogs to a groomer (they were all very reluctant diy/at home bathers) but I knew that Melinda had a great business going and she was the person to ask. Turns out, the groomers is one of Day-O's favorite outings now! He nearly drags me in and where he's usually velcro'd to my side, he RUSHES to Rachel (who's now his regular groomer) and doesn't even notice if I'm still there! Haha! A quick text with the total and notice that he's ready to pick up will come in about 45 mins- 1 hr later and boom; we've got a great smelling doggo again! Highly recommend their services!

Sandy always loves getting groomed here even when I get very nervous. All the groomers are very…read morepatient with me

REPOST: original post was deleted…read more My boyfriend and I took Archer, our 1 year old Bernese mtn/Pitbull mix to Kissable Paws July 9th for the first time. Right off the bat, Maria (the owner) was patient with us as Archer would not go inside. I came in to tell her that we would just cancel the appointment as there was no way we can get him in. Maria came outside and tried everything she could to get him in. But with no luck. Archer did like her so that was a good thing. We were recommended to give him a calming meds and rescheduled for the following week. Prior to Kissable Paws, we were taking Archer to Petco for his grooming needs. The last few times were not successful as Archer was more than scared like he was terrified to go inside like something bad had happened. So glad we found Kissable Paws, Maria and her assistant Julia. They are the most patient people and I'm glad that Archer is comfortable with them! Our second try was every bit successful! Maria was ready and she got Archer inside. He saw that there was nothing to be scared of and he got so excited, he just wanted to go in the waiting area with the other cute doggies! As for the grooming itself, Maria has a lot of experience taking care of difficult dogs that other groomers simply reject. She was able to wash him, cut his nails, dry him and trim him (in places other groomers couldn't!) Maria and Julia took care of Archer in a loving and patient way that my boyfriend and I truly appreciated. Kissable Paws is definitely our exclusive grooming salon! Will 100% recommend them to everyone we know with doggies and cats (which we will definitely have to come in and bring them one of these days) :)

We had a great first grooming experience with Kissable Paws. My Australian Cobberdog looked like a…read moremillion bucks and was so happy. I'd return in a minute when he's due for his next grooming. The groomer is a trainer also and offered me some valuable tips also.

Really great service. The employees were very kind and helpful when I was washing my dog. I would…read morerecommend going here for everybody.

Customer service at this place sucks. We tried using the doggy wash here and our dog didn't like…read morethe dryer so she was freaking out. My husband said to our dog "calm down girl you're knocking everything out". Well the male employee working the doggy playground misheard my husband thinking he said he was going to knock the dog out (like my husband was going to hit the dog which would never happen). Instead of walking over to see if everything was okay, the employee starts screaming at my husband and making all kinds of false accusations. I will never step foot in this place again if that's how an employee is going to treat us. It was already stressful enough that are dog was getting upset then we have some old dude yelling at us...