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    Kissable Paws

    4.0 (48 reviews)
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    Services - Kissable Paws

    Bath and groom only

    Full grooming

    Pet haircut

    Kissable Paws Photos

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    Huey after his grooming appt - getting a snack!
    Gabrielle C.

    We continue to love Maria at Kissable Paws. Huey has a traumatic past so we've had difficulty with groomers and his anxiety/dog reactivity. Maria is so knowledgeable of breeds like his (pitbull lab mix) and always makes me (a 22 year old dog mom) feel so comfortable and heard. She just moved locations and I can't wait to see what's to come. I refuse to let Huey get groomed anywhere else now :)

    "Groomed"

    Hugely disappointed in my first grooming experience here. I brought my recently rescued 9lb yorkie here after doing my research on what seemed to be the highest rated groomer in the Salem area with new client availability. I was super anxious on making sure that her first grooming experience since being rescued was as minimally traumatic as possible. She was previously taken by law enforcement from a domestic abuse situation, and as a result is weary around men and generally scared in a new environment. After having her for a few months it was clear that she needed a proper grooming mostly on her face purely to help her quality of life. My husband took her to her appointment as I had work, and after very clearly telling the groomer all the things that mattered most for both her, us, and the groomer to be successful that being : she doesn't like men, this is her first time going to the groomers since we adopted her, we don't know if she's had previous experience with it or not or how she will react, she has separation anxiety, she has no teeth but will try to snap if feeling threatened, and that she MUST have her toe pads cleaned up, underlip/beard as short as possible because she can't keep her tongue in her mouth, and eyes crust cleaned. After being reassured over & over by this woman that she works on rescues all the time and completely understands how to handle anxious dogs, and that it would be no problem at all for her to work on our dog, the FIRST thing that happens is this random man coming from the back with arms extended going to grab my dog out of my husbands hands with no warning or introduction or anything. After being so clear about what my dog needed that just felt like blatant ignorance. When my husband had a nervous reaction, she once again reassured him that it would be no problem, & she works on rescues all the time. Drop off was at 8:30 AM & we didn't get our dog back until 3:30 PM. When I had called previously some guy picked up & didn't bother to ask answer any of my questions or clarify anything about how the day would go and just told me drop off is at 8:30. I didn't realize that meant that they were going to keep her in the back all day until it was her turn to get groomed out of a group of many other dogs. With this being her first experience, keeping her for 6 hours out of the day alone probably wasn't the way to provide a positive groomer experience for her. At 3 PM we got a call that our dog was being too difficult to work on, but she would keep doing her best and that she only had her on the table for 30 minutes, and 12 minutes later, she called us again to tell us that we needed to come pick her up immediately. My husband goes to pick her up & my dog is scared, but without cuts or nicks or anything thank God. But the woman insists on showing my husband a video of how "difficult" my dog was being, & it showed her flinching away at the sound & sight of the scissors near her face. In my opinion, that seems like a pretty expected behavior from a little dog that has come from a traumatic experience. She said she was afraid of accidentally cutting her tongue and so she just basically gave up. The video also featured a other dogs in the background on grooming tables, so it was clear that she didn't wanna spend the extra time my dog needed to be successful as she was multitasking multiple clients. We were new clients at Kissable Paws, and as it says all over their website they offer a 10% off discount on full service new client appointments. In all honesty my husband forgot to ask about it at the time of check out due to the circumstance, but I feel like it would've been the least she could've done to apply it based off of the experience we had but she was clearly banking on the fact that we would forget. She also didn't care to tell my husband until coming to pick up my terrified dog six hours later that they only except cash or check and not credit. Now after having my dog at home for the past few days, I have noticed some really unsightly hair cuts from her groom. Including completely uneven ears, uneven toenails, a terrible job trimming her toe pads, and what seems to be completely thoughtless cuts on the top of her head. After watching lots of videos online and talking to my friends & parents about what it's like when they take their dogs to the groomers, I know that there are LOTS of techniques to calm an anxious dog during grooming. I'm extremely disappointed and frustrated that we ended up paying $70 for a half assed grooming job and I am pissed that she tried to make it out like my dog was extremely uncooperative even after she had reassured us that she knew exactly what she was doing with nervous rescues. Super upset, super disappointed, and feel a little bit robbed at the same time. I would HIGHLY suggest going somewhere else with a little more hospitality, patience, and honesty.

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    5 years ago

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    Maria B.

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    2 years ago

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    2 years ago

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    Maria B.

    So glad to be able to help

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    4 years ago

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    Maria B.

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    2 years ago

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    Maria B.

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    3 years ago

    Maria has always been awesome with my dog. Small business owner and does a good job.

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    4 years ago

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    5 years ago

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    6 years ago

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    Maria B.

    Glad to be able to help

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    7 years ago

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    9 years ago

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    6 years ago

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    6 years ago

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    12 years ago

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    13 years ago

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    9 years ago

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    10 years ago

    It's cash only. Maria was great. My dog loved it. There is also a socialization component I really agree with. Cute space.

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    Maria B.

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    9 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    9 years ago

    Our goldendoodle puppy looked amazing after her first puppy cut that we will now be customers for life. Thank you Kissable Paws!

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    13 years ago

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    17 years ago

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    Page 1 of 2

    Ask the Community - Kissable Paws

    Review Highlights - Kissable Paws

    Maria said that Blu did great and was a good girl (something I never thought I'd hear from a groomer ever again).

    Mentioned in 23 reviews

    Read more highlights

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    Kissable Paws - groomer - Updated May 2026

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