I have been to a few PetSmarts the past few weeks and they all impressed me. Clean, well organized…read moreand full of friendly staff. I had the pleasure of talking to a few well educated employees who helped me decide what I would be adding to my fish tank. Great experience overall, if your in need of pet supplies I recommend any PetSmart location.

I will start positively.....after purchasing a sick baby female beta, and sick female zebra finch…read morehere, I was refunded due to their guarantee. Now, to the uncaring groomers! They refuse to take any suggestions! I have been told that they can never satisfy me, and my dogs didn't like their paws touched! I was told by the groomers and the manager, not to return to the grooming area, or even better, not to even return to the store. I (and anyone who has pet(s) have spent a lot of money in these locations, but if they are this uncaring, WHY would anyone want to return with (or for) their beloved pet(s)?

I recently brought my two kittens in for vaccinations, utilizing the online booking system, which…read moreensured a prompt appointment. Upon arrival, the associate efficiently documented their information and weight. Petco offers a variety of tailored vaccination packages for cats and dogs, and I was provided with a comprehensive overview of these options and their associated costs. I selected a package that met my budgetary requirements, and the checkout process was transparent with no unexpected fees. The veterinary team demonstrated excellent care while conducting thorough examinations and administering the necessary vaccinations. The total cost of two hundred dollars for both kittens was a worthwhile investment. Given the professional service, I plan to return for their annual wellness examinations. I highly recommend Petco's veterinary services, noting that this specific location offers these appointments exclusively on weekends.

I was looking to set up my aquarium with live plants, small fish, shrimp, and snails, so this…read morereview will mainly focus on that. I'd been to another Petco and pet store, and I was happy to find this location had the largest variety of plants, decor, shrimp, and snails. When I went, they didn't seem to have many guppies (at least I wasn't shown them), and they didn't have any endler guppies at all (healthier less inbred than regular guppies). I ended up getting a few different plants and so far they seem to be doing fine. The staff member/aquarist Grace was very knowledgeable and friendly. She patiently answered all my questions, and I could tell she was passionate about taking care of the fish and plants. I separately had placed an order online for pick up, and she forgot to include an item, but I managed to get a refund on the product. Overall, I think this place has many strengths in having a variety of aquarium and plant supplies, plenty of live plants and snails, different colored shrimp, and seemingly every other fish except endlers. The staff I interacted with were friendly and very helpful. I thought the place was as clean as it could be although there's definitely a strong pet smell. If you order pick up, double check all your items are there.

I can see why some reviews may call this place a bit dingy, but it has a kind of authenticity from…read morea family business and underneath the surface grime, there's truly so much this place has to offer. The main guy helping customers was very knowledgeable and answered my numerous questions about setting up an aquarium with plants, invertebrates, and fish. As this was my purpose of visiting, I can't comment on the other animals and supplies they have, but they have a huge variety of fish, the vast majority of which seem to be doing well. Although the prices of the fish and plants are a bit higher than corporate ones, the fish are supposedly from a better source and healthier, and it's a local business. I got lots of product recommendations that I'll be buying later. I'd definitely recommend checking this place out for any of your aquarist needs!

It's a good store. 4 stars is fair considering the fact that it's really difficult to run a non…read morechain pet store in the area where aquarium hobby is dying. This is more of a review of the other ignorant reviews here. Folks writing 1 star reviews are being overly dramatic. They claim the tanks are dirty and "full of algae"(?). Algae growth is a sign of healthy tank water. I would worry if the tanks looked sterile. In the aquarium hobby sterility kills. The other pets may look "miserable" because they were rescued but you didn't bother to inquire about that, did you? Confront the owner first, then write your review. Seeing mature and well cycled tanks with plants and a bit of algae is always a good sign in a fish store and if the water is good for the cat to drink, it must be good for you as well. Someone even suggested the owners should "wash their cat". Do they even know how cats WORK? Those who scrub their tanks, end up busy fishing out corpses the next day and I'm sorry to say, if you put in your tank a fish that has been swimming in the store tank for weeks and it dies the next day in your tank, it's ON YOU for improper acclimation or wrong water parameters. Having good test results doesn't mean that other parameters like water hardness and temperature check out. Most fish I bought there had no issues. Occasional fish death and illness can be random but can't be blamed on the person who just sells them.

The worst when I entered there was a guy but the lady's they had were rude I don't understand…read morewhat's happening. I entered again a couple days ago and the guy wasn't there but the rude lady's were they were different. I don't like their attitude, the way they are working but it looks by force no offense

Came in here purely for fish, and was walking by the tanks and it splashed, looked up to see what…read moreit was- it was a huge red tailed catfish in the smallest little tank. Completely ridiculous and the poor fish is splashing around trying to get out ! Poor thing was miserable. Usually this store is good about keeping up with the fish (don't ever get a dog here) but today it was a huge disappointment. Completely inhumane

As our companion pet family ages, it is critical to receive excellent advice and customer service…read moreto better care for our 15- and 14-year-old dogs and 17-year-old cat. I always receive outstanding assistance at Pet Supplies Plus in Medford. On my most recent visit to pick-up my on-line order, Sal greeted me welcoming me back to Pet Supplies Plus and got my order. Russell the Store Manager processed my order. I briefly explained my challenges with our dogs. Russell listened to my concerns. Russell did an extraordinary explanation on how best to aid my dogs which I tried, and it worked very well making my dogs much more comfortable. Highly recommend Pet Supplies Plus in Medford for their friendly and caring professional expertise. Pet Supplies Plus Medford truly makes a difference in the lives of your companion pets.

Ordered on-line for curbside pick up. Amazing how quickly my order was brought out to me. Could not…read morebe any easier! The associate was very professional and helpful. Great place to shop.

They are super accommodating, always finding the time for appointments, although I know how booked…read morethey are. They're reliable and listen to what the customer wants. We've never had a cancellation with them or any issues (even when the whole block list hot water in the winter). My dog is always smelling great and looking cute after her grooming appointments. They also sell really nice clothes for dogs, leashes and toys - great variety!

This place is the best. Great service, great ownership, and I wish them many, many years of success!read more

the best overall for any fish. long time business, knowledgeable and helpful. excellent selection.read more

Staff was incredibly helpful with recommendations, amazing selections of live plants, drift wood…read moreand rocks.

I can't say enough great things about The Common Dog…read more We have been bringing our dogs to The Common Dog for nearly 10 years, and every experience has been outstanding. They are a pleasure to do business with--unbelievably responsible, exceptionally knowledgeable, and true experts at what they do. Over the years, our dogs have attended day camp, boarded there, participated in in-kennel training, and, on occasion, been bathed there. Every service has been delivered with professionalism, care, and attention to detail. In a time when so many businesses seem to provide mediocre service, The Common Dog consistently delivers exemplary care and customer service. Their facility is immaculate, and the staff are warm, friendly, dedicated, highly skilled, and genuinely committed to the well-being of every dog in their care. Laura is a hands-on owner who is actively involved in the day-to-day operation of the business. Her leadership, expertise, and commitment to excellence are evident throughout the organization. I recommend The Common Dog without hesitation. If you're looking for a dog care facility that is ethical, knowledgeable, responsible, and truly cares about both dogs and their people, The Common Dog is second to none.

For the care of my dog - satisfactory. For accessibility-quite likely in violation of a slew of…read moreregulations, and laws. They refused to continue watching my dog, because i reminded them that their treatment of people who needed to use the accessible entrance without steps, shouldn't mean that everyonee that enters the main door gets cared cared for, and regardless of being there ahead of ALL of those people, and waiting on crutches/walker, did an attendant observe or allow access to me, my friend and a man who attempted access, over a year ago. When suffering from surgery, I asked if I should have someone else watch my dog, and they assured me they had accessibility in hand. They did not. The only reason they still exist, is because I took the high road, and didnt file a complaint with the ADA, Everett Disability commission, and sue them out of business.

Your cashier who's an older woman is the most rudest person I've ever encountered at your store…read more This is 3 weeks in a row now, she needs to be nicer or else get another job!! She's awful!! And very mean. This happened for the third time tonight

I left my cat here for a week and a half, and I CLEARLY told the lady to please take the bandage…read moreoff of my cats leg & she said she doesn't see anything on his leg but it was on the back legs and she only checked the front legs, long story short my cat almost had to get his leg amputated because the bandage was on him for so long and started to disintegrate in his skin... smh now I have my poor lil sick cat with a cast and spent so much money :/ I wouldn't bring my baby back here and I wouldn't recommend anybody to bring their animals here . Absolutely not!!!

Mr Ferestien is a great guy and him and his son and staff are always so nice and helpful. I bought…read morea spreader, weed and feed and peltized lime. All work perfectly. I used to go to the big box store until I met Mr Ferestien. I ended up stopping by one day and mentioned to him that I had just bought a small bag of moss killer. He asked me to see it, I showed it to him and he said try a bag of this Lyme. I also asked him about weed and feed he mentioned try mine. So I did not only are his prices reasonable the help and service is great!! Thank you

This place is the best!! Just got home with my BEAUTIFUL Christmas tree and the prices are always…read morethe best around by far. I buy all of my trees and window wreaths here every year and they last forever. Also great prices on higher end dog food and treats. Plus the owners and employees are super nice! Love Ferestiens!