Incredible! My dogs are so soft, clean and happy! They smell amazing! Grooming Emporium is so…read morecaring and attentive. I can't believe they were even able to clean and groom my dogs. Their prices are great too! Will definitely be returning. It's nice to be able to trust a business to care and do a great job. Thank you again.

They alway answer very quickly and they do an amazing cut for my dog! Friendly service would…read morerecommend to all

This place is wonderful! They are so responsive with appointment requests & updates about the…read moregrooming. My old dog hated everyone but never hated going there; my little dog gets excited to hang out every time! The prices are so reasonable and they do a fantastic job every time. Six stars! :)

They do such a great job caring for my golden retriever. He comes home so soft and smelling good…read more They are responsive and great to work with.

I am not only the webmaster for www.pamperedpawsgroomer.com , but my dog Gizmo is a client. For 7…read moreyears we have brought her to Danielle. She does a 4 paws up job. Gizmo knows she looks good too, as she prances when i take her out of there.

Danielle and her staff receive 10 gold stars. My dog is very large and has a double coat - which…read moremeans no shaving. Danielle scissors him and his appointment is an all day affair for her. She is gentle with my pet and he adores her. In the past, we've utilized her talents for our older pets as well and she was very patient with two geriatric dogs. We recommend this salon, as they are the best in the area.

Absolutely love this place! The staff are so friendly and do the best job grooming my pup Mack…read more They are always so thoughtful! Mack leaves the shop with a seasonal bandanna, a photo, and a plush toy.

I highly recommend!!! I bring my dog, Leo, and he absolutely loves it. He wags his tail on the way…read morein and out. He always looks and smells great when done. You can tell they love animals and this is a wonderful feeling when you leave. Prices are fair and hours are good. Give it a try, you will be hooked.

I had a very disappointing experience with the grooming front desk at PetSmart in Chelmsford. The…read morestaff was dismissive and unhelpful, and communication was poor. The interaction was so frustrating that I left without receiving service. This location fell far below expectations, and I hope management addresses the issue.

Never bring your pups here. 3 weeks ago I called and asked for a manager of the grooming dept to…read morecall me before I went and made 2 appts. The following day a "manager" from Chelmsford store called and I asked point blank will you handle a 100 pound dog with a muzzle that can't be removed. Answer- yes muzzles happen all the time, manager was pleased with me being upfront. I said so his head will not be touched. Response we can work around that. But since we are booked so far out put those in the notes when you make an appt. I did that in great detail only to find out day off appt no one reads any of that. I never got a call ahead or reminder of the appt I made 3 weeks prior. Unacceptable.I brought in my first dog 1030am signed all the forms for both dogs and was told I would get a call for the muzzled dog shortly his appt was noon. 10 mins of noon no call. I walk in with him and am immediately man handled by an ignorant manager who has no care in the world to be proactive in preventing an aggressive incident. She told me to remove the muzzle. I said no way. Do you not review appts on new dogs ever? No. I said give back my other dog 1.5 hours after he was handed over they had done nothing to him. I offered to pay and was told they don't want my business. 2 dogs needing to be groomed 30 weeks a year, Petsmart, this is your loss. Get retrained and fire your managers.

Great price and great service! They did such an amazing job on my 2 pups we will definitely going…read moreback!!

From the owner: At Pet Love, we know how frustrating it is to deal with places where the staff is rude, the service…read morefeels rushed, and they always blame your dog’s behavior. Where they promise one thing but deliver another, without truly caring about your pet’s well-being. We do things differently. Here, your pet is treated with genuine care, patience, and kindness—just like family. We take the time to understand their needs, creating a stress-free and welcoming experience. No excuses, no shortcuts—just real commitment to quality care. From bathing and grooming to boarding, we focus on comfort, safety, and making every visit a positive one. You’ll feel the difference from the moment you walk in. Give Pet Love a try and experience what a pet shop should be!

Sarah and her team are AMAZING and my baby literally gets SO EXCITED to go and practically busts…read moreout of the car to run in to drop off! Couldn't ask for more!!! They also do an amazing job at grooming! SO LUCKY to have a great option in town!!!

My dog Mac makes a high pitched excited noise when we drive up to the social pup and when i pick…read morehim up he is exhausted (which is how i like him).

rocky got full treatment yesterday. He and we are so happy!…read moreeverything was fantastic! Billerica

So I bring my cat to Bow Wow Salon. They do a great job. They're fantastic with my cat, who is very…read moreskittish and doesn't like to be around most people. She is comfortable there. They do a great job. Their prices are phenomenal. I just wanna give a shoutout to the employees there. They're excellent, fully trained, and very sweet and kind. I will definitely bring my cat back here all the time. 101 review in my eyes love them thank you for all you do for us.

Started taking my dog Lexi here again. New owner is awesome!! My dog can tend to cry a bit when…read moregetting her nails cut, but not here. Owner is gentle and caring. I had also brought another dog here when she got sprayed by a skunk. Dropped her off and when I came back she barely had any skunk stink!!

New owner is fabulous! She always given my Yorkie Punky great grooming since taking over the shop…read more Yulissa hope spelled right is very personable and a joy to have as my groomer.

Love the compassion shown to pets! Communication and updates are spot on!…read more Confident my pet gets the best possible care! Highly recommend!

Melinda went above and beyond taking such good care of our kittycats while we were on vacation! She…read moretook the time to do a meet and greet with Josette and Quentin at our home several days before we left, and she won them over in record time with her warm and approachable manner. Her daily texts, videos and pictures of our babies while we were away helped us relax and enjoy ourselves, knowing the cats were in such good care. We came home to happy purrs from our well-cared for furry friends, and a home in good order. Thank you so much, Melinda! I highly recommend Furballs & Featherbabies and will definitely be looking to you for service again in the near future!