1. Ruff N' Ready Dog Grooming

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Reading, MA

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Ruff N' Ready Dog Grooming

4.2 (16 reviews)
Open • 8:30 am - 5:00 pm

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11 years ago

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11 years ago

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6 years ago

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12 years ago

Helpful 2
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9 years ago

LOVE this place. I wouldn't trust anyone else with my two dogs.

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12 years ago

Helpful 2
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12 years ago

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7 years ago

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12 years ago

Came very highly recommended from our vet! We were pleased. If we hadn't moved I'm sure we would still take our dog here.

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12 years ago

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9 years ago

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9 years ago

Not sure if this place is still open. Tried to call multiple times within a week and never had a message returned.

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11 years ago

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10 years ago

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10 years ago

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10 years ago

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Review Highlights - Ruff N' Ready Dog Grooming

“Maddie immediately went up to Liliana and was comfortable around her.”

Mentioned in 2 reviews

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PetSmart

PetSmart

(100 reviews)

We've been using Pet Smart grooming services for ten years (two dogs)…read moreIt used to cost $100 to groom both including nail clipping and tooth brushing. It now costs me $80 for one because basic services are $50 and tooth brushing and nails are separate services. I received an email offering 10% off for booking a weekday instead of weekend. I picked up my dog and was told that there was a $5 premium because it was Thanksgiving week?? I work Thanksgiving week, I don't get a premium for it The prices have gone up, the service has gone down. Well be going elsewhere from now on.

I had an extremely disappointing experience at PetSmart…read more I took my dog to a scheduled appointment at the Banfield Pet Hospital located inside the store. Since Banfield was open, I had to enter through PetSmart, which is the only way to access the clinic. When I was leaving after my appointment, I briefly stopped to look at a dog collar that caught my attention. Immediately, an employee approached me in a very rude and aggressive manner and told me to leave because the store was closed. I explained that I was only there because my dog had a scheduled Banfield appointment and that I was already on my way out. I also told him there was no reason to be so rude. Instead of calming down, he continued to treat me with disrespect and hostility all the way to the exit. I have never felt so unwelcome and mistreated as a customer. Because of this experience, I will never spend another dollar at PetSmart. I am also considering switching my dog's veterinary plan so that I never have to return to a location where customers are treated so poorly. It is unacceptable for employees to speak to people this way, especially those who are simply attending a scheduled veterinary appointment. PetSmart should do a much better job training employees on basic customer service and respect.

The Dirty Doodle

The Dirty Doodle

(57 reviews)

We brought our bulldog Trixie to the Doodle this week and we were overjoyed with the result. Adam…read moredid a great job and Trixie just loved him like family. We will be definitely bring her back in three weeks for more. Thanks, Dirty Doodle!

My experience at this establishment was highly disappointing even though I did receive a full…read morerefund, which was greatly appreciated and I felt was deserved. I entrusted my dog's grooming to an employee named Henry, whom I believe misled me regarding his capabilities. When giving specific instructions, Henry admitted he wasn't a professional groomer, but assured me he could handle the job even though I offered to pay a cancellation fee. He said he didn't want his time wasted and was very persistent that my dog get groomed. He said he would prep my dog for the certified groomer who would be doing the trim at the end. Upon picking up my dog, I was shocked and upset to find that she had received a full haircut instead of the requested trim, which was completely unsuitable for her breed (a woolly husky). The cut penetrated her undercoat which allows her to regulate temperature in the summer. Henry, rather than taking responsibility, argued that I had requested a haircut which was "appropriate for a husky", which is untrue. Fortunately, the groomer, Karyn, who understood the situation apologized sincerely. Upon closer inspection at home, I discovered that my dog still had matting, had a very uneven haircut, was unexpectedly covered in oil (which was not the case when I dropped her off), and her feet were still dirty,--issues Henry had claimed he would address but did not. Following my initial concerns, I had a phone call with the owner of the Dirty Doodle, which further highlighted their unprofessionalism and unwillingness to accept responsibility for the poor service. In conclusion, I cannot recommend this establishment, particularly for owners of long-haired dogs. It appears they may be better suited for grooming short-haired breeds. I had to get my dog groomed elsewhere same day.

A Pet's Reflection

A Pet's Reflection

(12 reviews)

Kathy and her team are amazing at what they do. Prices are on point. Service is remarkable.read more

Second time going to this place and they were extremely rude. I didn't even get greeted when i came…read morein to drop off my dog all i got was "who's this" and they took him in the back...didn't even ask what i wanted for a cut or any changes needed. I asked for them to please not shave my dog because i want to keep him hair longer for winter. Later i then called to ask how much longer he would be there because it was his 2nd time at this new place and i dropped him off at 10:30AM and it was now 2PM...they started raising their voice at me saying they need another 2-3 hours and I asked how come since he had already been there for so long. They continued to give me attitude and tell me they're busy and things change on a day to day basis (which i understand considering everywhere is like this due to Covid) but you NEVER should speak to someone like this. I told them i didn't appreciate their tone with me when all i asked was how much longer because being at the groomers is very stressful for dogs and he had already been there for over 3 hours probably in the crate. She then told me that they hadn't even started working on him yet... so finally i said just leave him don't start cutting him and I'll come pick him up and take my business elsewhere. When i get there there's another customer standing there and you guessed it..a complete change in attitude, greeting me and saying hi are you here to pick up so and so? I'm like yes...and i look at my dog and they SHAVED HIM!! And didn't even finish apparently because they told me they didn't even start on him yet? So they lied and decided to shave him....he's completely butchered. I took my dog and walked out. His hair is all uneven on his back in different lengths and they chopped his face all messy and half cut his little legs. Do not go to this place!! I'm never one to be a Karen but seriously I am mortified on how they spoke to me considering i am a young woman being 22 years old i was in utter shock how disrespectful they were especially in these crazy times kindness goes a long way and this place DEFINITELY isn't it.

Ruff N' Ready Dog Grooming - groomer - Updated October 2026

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