1. Untangled Tail

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Everett, MA

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Untangled Tail

5.0 (10 reviews)

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Mark K.

Ultra professional and seasoned groomer located in Everett. After having multiple groomers cancel in Cambridge and a groomer in the Back Bay with a big attitude I decided to make some calls around town. I called the Untangled Tail and spoke to its owner Brenda. She walked me through her 30+ year career as a groomer and had me sold. She uses all sustainable and non-scented oils and shampoos which was a big thing as my Labordoodle always had issues with scented products. Previously traumatized by the groomer in the Back Bay, he was initially scared, but was fighting me to stay when I came to pick him up. The full service grooming has him looking perfect with no ragged clipper marks or nicks. Brenda scheduled for my follow-up appointment. I'm just thrilled to find a reliable and professional groomer. The salon is small and limited to breed as who weigh under 40 pounds. Another nice feature is there is 15min parking alongside the alleyway reserved for her clients.

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4 years ago

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7 months ago

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7 months ago

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9 months ago

Brenda's the best!!! I even got a little doggy bag full of goodies. Great with little dogs

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5 years ago

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5 years ago

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5 years ago

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7 years ago

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8 years ago

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4 years ago

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I can't say enough great things about The Common Dog…read more We have been bringing our dogs to The Common Dog for nearly 10 years, and every experience has been outstanding. They are a pleasure to do business with--unbelievably responsible, exceptionally knowledgeable, and true experts at what they do. Over the years, our dogs have attended day camp, boarded there, participated in in-kennel training, and, on occasion, been bathed there. Every service has been delivered with professionalism, care, and attention to detail. In a time when so many businesses seem to provide mediocre service, The Common Dog consistently delivers exemplary care and customer service. Their facility is immaculate, and the staff are warm, friendly, dedicated, highly skilled, and genuinely committed to the well-being of every dog in their care. Laura is a hands-on owner who is actively involved in the day-to-day operation of the business. Her leadership, expertise, and commitment to excellence are evident throughout the organization. I recommend The Common Dog without hesitation. If you're looking for a dog care facility that is ethical, knowledgeable, responsible, and truly cares about both dogs and their people, The Common Dog is second to none.

For the care of my dog - satisfactory. For accessibility-quite likely in violation of a slew of…read moreregulations, and laws. They refused to continue watching my dog, because i reminded them that their treatment of people who needed to use the accessible entrance without steps, shouldn't mean that everyonee that enters the main door gets cared cared for, and regardless of being there ahead of ALL of those people, and waiting on crutches/walker, did an attendant observe or allow access to me, my friend and a man who attempted access, over a year ago. When suffering from surgery, I asked if I should have someone else watch my dog, and they assured me they had accessibility in hand. They did not. The only reason they still exist, is because I took the high road, and didnt file a complaint with the ADA, Everett Disability commission, and sue them out of business.

Four Paws Grooming

Four Paws Grooming

(3 reviews)

Came to four paws in hopes of finding a new groomer I can stick to in this area. I had really high…read morehopes. I didn't love the first hair cut they gave my dog but rescheduled for another one 6 weeks in advanced since I saw them do good work on others. I scheduled far in advanced and even gave a hefty tip so that they knew I was serious about working with them long term. Fast forward, I was on my way to my appointment when I came across some traffic and called to let them know I'd be a couple minutes late. They told me they couldn't take me past 15 mins. I showed up at the mark and they turned me down at the door. I was disappointed because i called out of courtesy and it made me wonder, if I hadn't called would I have been accepted? It was also 9am so i was one of the first clients of the day. I understand the policy and should've followed the time better, but the way they spoke over the phone and turned me down in person felt so degrading. I wish they could've been more understanding and worked with me to find something that fit for everyone without having an attitude or treating me less than. I suspect that once they've reached a good amount of clients, they don't care to keep others who may be interested. I won't be returning to this location due to the costumer service. In addition, they keep all the dogs loos in one small area regardless of size. When I picked up my dog for the first time I got a ton of hair on me.

Customer service here unfortunately terrible. A very disappointing experience with this dog…read moregrooming salon. They require a $30 deposit which is fine. I provided them with $40 expecting my change back they wouldn't provide change and kept the full amount. On the day of the appointment, we got lost trying to find the location and kept them updated about the situation. Instead of being understanding, they told us she only had a 15-minute window. We communicated that we wasn't sure we could make it in time since we are currently lost & our Dog had started vomiting . I asked the the person assisting me On the phone was there anyway to reschedule it and they said a new deposit was required even tho they kept the difference of the money from the deposit that they never gave back. Despite the communication, they kept the deposit and said a manager would reach out. Instead of a call, later received a letter stating they would no longer provide services. The lack of flexibility, poor communication, and unprofessional handling of the situation were very disappointing. I would not recommend this business based on this experience

Untangled Tail - groomer - Updated November 2026

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