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    Goldstein Leonard S Dr Optmtrst

    5.0 (1 review)
    Closed Closed

    Services - Goldstein Leonard S Dr Optmtrst

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    10 years ago

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    Ask the Community - Goldstein Leonard S Dr Optmtrst

    MyEyeDr

    MyEyeDr

    3.9(154 reviews)
    3.3 miAstoria
    $$

    I just recently got on my partners insurance and I was searching to get an eye exam & new glasses…read more I work in Astoria & this place "caught my eye". - Get it?? HA. Luckily, my insurance was accepted and I was able to get an appointment same day in the afternoon. Josh is the person who took care of my needs. He was so easy to talk to, personable, & informative. He had a good vibe & made my experience absolutely seamless. Even went over my insurance policy in detail. He prepped me for Dr. Kaur who was not only adorable, but also very kind. I felt at ease immediately, she has a very gentle touch. Josh was forever patient when it came to helping me choose my frames even though I was beyond indecisive and most likely a little annoying lol. He was a good sport and laughed at my corny jokes. We finally came to a conclusion after some additional help with Dr Kaur. Even without insurance this place is affordable so don't hesitate to walk in! Can't wait to rock my new glasses. :)

    Good morning Please be advised…read more This message is for Artis L. Beatty OD and Sandipkumar Patel OD July 7th 2026-Tuesday My mother and I went to My Eye Dr. 38-03 Broadway Astoria NY 11102 718-956-3000 (Former American Eye Care Dr. Mark R Stadlen OD) for annual appointments. We both were scheduled for 3pm and 3:30pm by Peter. Paperwork was filled out for our charts and Mr. Zion assisted us very pleasant, attentive and helpful. My mother and I completed Eye exams with Zion and Peter and had a great visit with the doctor on duty due to Dr. Van being on vacation. Very great doctors. Never a problem with the doctors. We both are very displeased with the experience we had at the My Eye Dr. Queens location due to the unprofessionalism displayed from your staff members Hailey, Peter and General Manager, Rob Morrison. After seeing the doctor, doctor advised us to wait at the counter until one of the staff members came to assist. It took time for someone to come to the counter due to staff taking breaks and helping other customers. I was seen first by the doctor and no one was available to assist me with picking out the eye glasses so I went back in the room with my mother for her appointment. Once all appointments were completed my mother and I waited at the eye glass table escorted by the doctor. No one came over to serve us. Hailey was outside on a break vape smoking and Peter was on the computer Still waiting at the counter. General Manager, Mr. Rob was assisting a couple that just walked in never once did he acknowledge us at the counter. My mother asked Hailey if someone was going to come to the counter to assist. Then Hailey bumped into mother and didn't say sorry rude behavior. Still waiting at the counter. Rob was already upset due to the fact that we had a grievance letter to show him and staff member, Zion presented it to Rob and his facial expressions changed as if he was angry so he continued to make us wait. Zion put the grievance letter in our folder for review and discussion with Rob. Rob has overcharged my mother over $150 for bifocals lens over the years and the allowance always covered the expenses. Years of 2024 and 2025 multiple bills were sent to my mother for payment after paying the first amount but after a thorough investigation Health First discovered that the amounts that were spent should have not been paid. Peter comes over to serve the couple and while he's serving them with eyeglasses my mother asks Peter when will we be served and he replied he didn't know. We were next to be taken care of. This is totally unacceptable so the lady customer that was standing at the counter and started throwing up her hands and fingers and I intervened because no one was going to hit my mother. No one was aggressive but the couple but they were still served. Rob finally comes over after ignoring us the whole time and makes a comment, "Let's act like adults!" So this is where the commotion started. Still waiting to pick out eyeglasses. Unacceptable. I don't know if Rob was intoxicated or under the influence but he was acting very strange yelling at the customers me and my mother throwing his hands up and expressing are we ready to pick out the eye glasses and then kept changing his mind. Rob refuses to serve us but served the other couple that was served just by waking in. Cash customers first over insurance customers? What is going on here? Then Zion was trying to serve us so we can pick out our eye glasses however, Rob stopped the service and instructed Zion to take our appointment out the system. So our information was shredded. This is unacceptable. On the same day I contacted my mother's health insurance company to make a complaint and this matter is under investigation. My father also attended the same eye doctor location and Rob agreed to let us come back to pick out our eye glasses in 6 days from 7/14/26. Haven't heard anything as of yet. Contacted My Eye Dr. Spoke to Ava and have not heard anything from the District Manager, Mr. Erin. Thank you

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    Goldstein Leonard S Dr Optmtrst - optometrists - Updated July 2026

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