Had great experience talking to Adriana Lara as she helped me with answering all my questions,…read morethank you so much! Such a nice female, I will definitely call again if I have any more questions.

Amazing customer service and pricing!! Everyone is very helpful, it was a very smooth experience!!read more

Initial Review Before Moving In…read more Alex and Alyssa were amazing with helping me tour the facility and filing my paperwork. Price is pretty affordable, especially with how new and nice the place is. The area is very secure and has dollies with industrial sized elevators! When you first sign up, you also get to spin a wheel of free goodies. Definitely recommend this place to anyone who needs a storage unit in the San Jose area!

Based on my experience, I would not recommend storing here since I didn't feel secure…read more However, they have great prices if you're on a budget. (The good) - prices. They have some of the best deals for units. There's a truck that can be used once and a box discount. The building is also new and generally clean but could be better. (The bad) - questionable people inside. I went in and there was a guy who smelled homeless like he hadn't showered & was putting plants (???) in his unit. I was confused why he was going to put plants in his unit... is that even allowed? - employee asked how long I would be gone or need my storage for and that made me feel suspicious and not safe. - this business is in an industrial area & down the road. it is an okay area during the day. there are plenty of other storage unit businesses around, so I would say your items should be safe.

Michelle was wonderful in helping us get set up with our storage unit. After spending the entire…read moreday visiting other facilities, nothing compared to the ease and pricing at A1. Many places had high base rates, misleading "free month" promotions, price increases, and extra insurance or admin fees. We also checked Trojan and Extra Space--Trojan, in particular, advertised two free months online but only honored it if you moved in exactly on the 1st of the month, which is unrealistic. In contrast, A1 honored a free month even though we moved in mid-month and ultimately gave us a much better deal. Michelle made the whole experience smooth--highly recommend!

Clean and safe storage, despite the location and amount of transits in the area…read more Staff is friendly and helpful when I toured the units.

it's a really good storage, they allow to entry until 10 pm,which is great…read more I have use A1 storage for a while. Before I use in a different location, I trust their service. They make everything safety enough

Very disappointing they did not have any large units so I had to book 2 smaller ones. when I…read morearrived they informed me that they would not honor the promotional rate for both units despite not having a unit big enough for me..

10'x8'units are falsely advertised. Actual size is a full foot shorter (10x7'). I asked for another…read moreavailable unit when I discovered this, but they all measure 7' (one full foot shorter than advertised). When I brought this up to the manager the end of last year they said they would correct it. The unit descriptions still remain unchanged, prices are the same. Buyer beware. The other comments here are accurate. The place was immaculate when it was owned by Oakland Rd. Self storage. Now that Extra Space has taken over, the office is always locked during advertised business hours, the rear elevator is consistently "broken" and auto repair is being done on site. Management is never around. Expect to be gouged on prices after your prepayment, so prepay if you are staying longer.

This place is a rip off. Your rent goes up a few times a year $100 or more. The manager is a very…read morerude man. Best too stay away.

Well just wanted to start off by saying I do not leave review. Adrianna Lara was a kick a** service…read morerepresentative that assisted me with all question and any doubt I had. I would rate here a 100 out a 1-10 scale .

I've used this facility for years the main thing that keeps it going well is the manager his name…read moreis Manny!

I walked into Trojan Storage San Jose location and the manager David made it such an easy…read moreinformational experience. The location is very clean and maintained. I rented my unit today and was able to move stuff in right away without any hassle. Also, great price with a discount for the first 3 months! Thank you David.

Everything was going well until I wasn't able to make a payment before the 11th and they hit me…read morewith a $57 late fee renter beware. It was my first time being late and I even put my card on autopay but it wasn't suffic. CORPORATE GREED.

We chose this specific storage place because my parents have been customers here for more than 8…read moreyears. I was hesitant, but we were in a rush to move out of our house due to our home remodel. The house was being demolished soon. Bilal who works the front desk office is very professional, informative, thorough, helpful, etc. He provided information that would benefit us (he needs a raise ) and even helped my parents get a bigger storage for a lower rate (there were deals going on at that time). We purchased a 10x10 unit at a good rate. To lock in the monthly cost I recommend paying the whole year since prices can fluctuate. The only reason why I knocked 1 star off is there was a lady (assuming she was renting a storage space) & she had her van door open with a sheet covering and it looked as if she was napping in there with her feet sticking out . Another time (around 10pm Saturday) there seemed to be some sort of party/rave and it sounded like it was in the building. I get it though it's hard to control people.

Bilal at the location I actually rented at was super easy to talk to and , Leilani at the location…read moreon Curtner which sent me to to Oakland Road were super effective with helping me out.