This place is about hats, no accessories - unless it's related to hats - just hats! This place has…read morehats. Small store with hats literally from floor to ceiling. Fun to serious and everything in between. There's a few hats that look like refugees from an old Elton John or Village People concert. I'm looking for a cap with just the Hawaiian islands in the front. No islands with HI, Hawaii, or Aloha. No luck - then we came to Chapel Hats. We've done biz with a store in FL and they had a big selection. Aha, there it is! Exactly what I'm looking for. Easy purchase, the lone salesperson removed the tags & stickers for me. Back into the mall happy with my purchase.

Love this store, so many great hats and socks for every occasion. The staff is very helpful and the…read moreselection is exceptional. We bought a few gifts and a few mementos of our trip to Oahu. Shout out to Eric for great service and help during our shopping expedition.

Cool items. Nice looking tshirts and good quality. Great for gifts. Designs are unique and…read morenicely done. Caps are cool also. Very popular especially for giving to friends. A very welcomed gift.

We went to fitted to get my son a hat because his friends tried to cut his hair and totally failed…read moreso he had to get buzzed. Not a big fan of his new look. LOL Parking was easy during the day. I wouldn't say there's a ton of hat options but my son and husband both found fitted hats that they liked. Kona expensive. I think it was $55 each but never bought hats before so maybe that's reasonable? The stuff member was nice but I wouldn't say he was helpful. He answered our questions and that's about it. As we got closer to certain sections, he would say like oh that's the newest drop or oh that's on Sale. We got what we needed so that's all that matters...I guess.

On a lark I decided to go full island and buy myself a Panama hat. It kinda sets you apart, even…read morehere in Hawaii. You can wear these with a snazzy business or leisure suit, or island shirt and shorts, clubbing or shopping it looks great either way. I was fortunate enough to wander into this lovely little store full of nothing but... Panama hats! Plus some feathers, a few handbags and accessories, but mostly hats, hats, and more hats. Plus a couple lovely and personable assistants, Amy and Ray, both knowledgeable and helpful suggesting which ones looked good on me, and the subtle differences between one style and another. Who knew there were so many different styles of Panama hat? The store is arranged horizontally kind of like a fancy bar is vertically. Nothing is inexpensive here, the hundreds of hats on display start at about $200 near the entrance and reach $600 to $900 by the back of the store. They're all handmade in the same way, but the more expensive ones have a tighter and more even weave, more intricate weave patterns and designs, maybe a more refined shape. Plus there's a small glass case with the Louis Tres and Hennessy Paradis of hats, like the alcohol those hats are $1,000 and up. Unlike those big luxury brands these are the real deal, all handmade in Ecuador (where Panama hats are made) by a network of artisan craftspeople, seemingly related to a small company named Truffaux that has similar shops in Australia. You're in luxury territory the moment you step in but they don't cater to the ultra high end collector and antique hats that can go for many thousands of dollars. So it's hats for millionaires not billionaires, or just people who want a hat they can treasure. I splurged for a Montecristo hat, one of the nicest, and it makes me feel like a million to wear it and read up on all about the history, lore, and origin of these hats.

I never thought I would buy one of these. On vacation, I kept passing the store, and finally I went…read morein and came out wearing a hat. Love It,

Who do you cheer for…read more.. I'm sure whatever the team they have it here for you to express your spirit from head to toes as I was surprised that it wasn't just Lids you can find here but all sorts of shirts and accessories as well. First thing I walked in to see a display table filled with various hot items and of course it was all about the Dodgers of various item but I liked the fun and cute shirt of Ohtani with his name in kanji is cool but as I browsed around I noticed as tiny collegiate section and the Oregon Ducks will always be a special place in my heart though wished they had more selections. There was a friendly staff Nick who was so nice as I enjoyed browsing around was very nice and knowledgeable making it nice to shop for various items. They're located in Ala Moana Center street level Makai (ocean side) near GNC. Thank you!

Monday, 12/01/25 2:53pm…read more I had the worst experience with an employee at Lids third floor Ala Moana Shopping Center. First, no greeting when I walked in and the music she was playing on the boombox was very loud. As I looked at the 49rs hats I asked her kindly which was the newest model and she points at one that I know is an old style and said "this one." Then she continues to work on the sewing machine. As I made my decision I told her politely I was ready to be rung up. No response and she continued threading the sewing machine. She finally comes over to the register with an attitude so I asked her what did I do wrong to make her treat me the way she did as a customer: She lashed out at me and said I'm the one with the attitude and said she doesn't want to sell me the two hats I had decided to buy. She then told me to get out of the store. I asked to speak to the store manager and she rudely said she was the store manager. With her attitude I didn't believe she was the manager so I went to the back store room door and knocked hoping a store manager or another employee would come out. Unfortunately she was the only one in the store at the time. After much thought I assumed she was having a bad day or I caught her at the worst possible time of the day for her. I walked up to her and apologized and asked if we could start all over and asked her to wring up my merchandise. She refused twice but finally after much thought she did. She was trying very hard not to get upset and I finally got a little smile from her at the end of the transaction. I later went to the Lids Locker Room where I always receive excellent customer service from the entire staff. I told them about my experience upstairs and they were very apologetic. They told me the woman who I was talking about was the assistant manager and not the store manager. They even asked what can they do to make things right. Now this is what you call customer service! I also shop at Lids mall level. The manager there has been there for many years and is always friendly and helpful. Had I shopped at Lids mall level or Lids Locker Room from the beginning I wouldn't have experienced this bad service.

Best shop in Oahu! Lee is wonderful and took such good care of us and made us feel so welcome. The…read morestore is gorgeous and feels like you went back in time seventy years. Everything here is top quality and lasts decades.

I was drawn to this hat shop at the Royal Hawaiian called Newts. After a fun and awesome sales…read moreexperience from one of the owners I walked out the proud owner of one of the fine hats. I'm sporting it and loving it!

I was heading to Alaska for the first time and had no idea what to expect, especially when it came…read moreto buying base layers. I didn't know anything about material thickness or what I actually needed. I called the Patagonia Honolulu store and was helped by Taylor. She immediately put my mind at ease and her customer service quickly exceeded my expectations! She explained exactly what they carried, checked their current stock, and put some items on the side for me so I could come down and try them on. Once we arrived, she was incredibly patient and helpful. My son came along with me and had a ton of questions of his own, and Taylor was just as patient and thorough with him. We walked out with my new base layers, and even my son commented on how the store was filled with staff who had customer service just flowing out of their pores! They truly know how to make regular people feel seen and valued. Outstanding job, Taylor and team!

I usually don't go here but got recommendations of them having pretty good running gear. The…read morematerial is definitely lightweight and easy to move in but also good quality. I appreciate the ease of movement and moisture-wicking material which makes it really good for optimum running motion. I was satisfied with my shirt and shorts I got. Will definitely be using these for my runs. I mostly knew Patagonia for being popular with tourists for the shirt that has Patagonia Honolulu on it but was pleasantly surprised at the quality of their workout gear.

Located at the strip mall on Nimitz. Parking is available in front of the store…read more Staff are friendly and are willing to look at the other store first sizes if not available here. Other store that I know of is located on the North Shore. They have shirts, jackets, sweatshirts, tank tops, slippers, caps, women, women's and men's styles as well as kids. Great prices for the items that are made well. A visit every now and then for the new styles that they have.

I do tend to wear clothes when I revisit the shop…read more.. It goes to say how much I do love it and yes I do! He is greater than I has always such fun and cool designs that I adore and today was no different since it's been awhile and I usually go to the shop up North though today since I was in the area thought to give them a visit. Located in the Nimitz Center it's easy to find them as you're zipping along Nimitz here they have shirts for women, men's and kids along with fun accessories and stickers. Today this cute pinkish shirt with flowers scattered on the logo have it a nice spring vibe and knew this was the one. The vibe here is much more mellow than the one up north but they still have it all and we are so blessed to have such wonderful brand to express our love along with the island life we live in. Thank you!

The store my homie owns, they got dope stores and designs. Go early when they have sales they sell…read moreout fast.

I got the most dopest Hawaiian shirts ever. All the other merchandise is also dope too. 5 stars…read more Thx to Hailey, Te'a, and Alysia. U folks da best.

Come here if you're looking for local Hawaiian wear. They had some really nice T-shirts and…read moredresses. The prices are reasonable. They're running a special. You can get 2 tees, 1 bottom and a hat for $99. I browsed around the store and really liked their merchandise. Customer service was non existent.

Located in the heart of Waikiki on Kalakaua Avenue, the store had a 20% sale off their Honolua…read morebrand clothing (last week). Before our trip here, was somewhat familiar with the brand Lucy Love (similar to Roxy but less popular and priced a little higher too). There were a couple things that were really cute from the Lucy Love brand; dresses were about $50, tanks were about $40 (so a little higher than the beach brands). I also saw cute Honolua dresses too, priced at around $40. My husband saw a couple things (a hat, an aloha shirt) that he liked as well. Cute stuff. Better selection than T & C (sparse). It's a rectangle shaped store, that carries mens and womens clothing, along with some footwear. Seems to appeal to shoppers in the area, since the location is in the heart of Waikiki. There were several other customers besides us. The sales people are very nice and greet you right away with a smile- she also told us about the sale. Nice setup- lots of merchandise but it didn't feel cramped though. I still miss the Aloha Tower store because that's where their extreme markdowns ended up (slight damage, but an easy fix for me, since I am handy/crafty like that).

This place was so nice! I bought 2 hats here and the selection was great. The service was awesome…read moreand the 2 employees working were very helpful. I would say the price was fair. My cowboy hat was $45 and the other hat I purchased was also $45.

Great gal who knows hats! Really helped me select the best hat for my needs! Excellent pricing.read more