I have been using Golden Touch for over a decade. They are friendly and reliable for my typical dry cleaning, and skilled and helpful for all my special situations like taking pants in and out or fixing shirts and pants. All for reasonable prices. I trust them completely and recommend them. read more

I should have written this review years ago. I've been using Golden Touch for all my dry cleaning and tailoring since 2003, and I've never been disappointed. Have a spot on your favorite dress that needs cleaning? They can get it out. Have a dress that needs fitting? They get it right every time. Have a favorite pair of jeans that's worn through in the butt that you can't part with just yet (that would be me several times over)? They can give those jeans an extra life. Golden Touch is the best! read more

The owners/employees are friendly, they're real people & very down to earth. The cleaning & tailoring is top notch, and the prices are quite reasonable. I give Golden Touch Cleaners a 10 out of 10. A nice Mom & Pop shop, in an age where they're dwindling down to near none, and nearly EVERYTHING is cold, absent and corporate, it's SO nice to have that old time feeling of your trusty neighborhood store, where you know your cleaner and tailor, and they know you. They'll always want to do a great job for you. And it's much appreciated and so worth every penny. read more

I've been doing all my dry cleaning here for coming up on three years, designer stuff, vintage, dress shirts, suits, etc. They do an exceptional job on it all. They've never messed up one single thing for me, and have completely exceeded my expectations on de-pilling an old vintage wool jacket, or stain removal on old runway samples, etc... Not to sound obnoxious about clothes but they really are great! I haven't had anything tailored here but I see loads of others who do, I bet that's great too. Will keep coming here as long as I can. Great value too. Thanks! read more

Consider resurrecting clothing that is in tatters or doesn't fit right with the Golden Touch tailor. This guy does amazing work! Case in point, I brought in my FAVORITE jacket recently. I had ripped this jacket TO SHREDS, it had fully THREE holes in the arm. However, I simply COULD NOT part with this jacket as it is very unique and there's no way I'd find any jacket like It. I could not believe HOW NICE the repair job was on this garment. I mean, I didn't even know this was possible -- see my pics. Totally repaired and reinforced, practically invisible too I also brought in a super cute pair of Joe's Jeans that I got from Nordstroms Rack that were ridiculously long. I'm now checking my closet for anything else I could get worked on -- you should too! True I can't go out bc we're all in quarantine now but one day when we all can leave the house again I will be lookin good thanks to Golden Touch! read more

Golden Touch Cleaners - The original hole was ridic but this looks real nice. - Laundry Services Near Me - Brooklyn, New York

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I needed alterations on clothes I bought a year ago (professional attire - high end brands - Barney, theory, all saints, etc). I am a front line provider and Psych NP in training I suppose during this time I gained some weight. I bought a significant about of clothing that no longer fit!! I came in with little hope that they could fix the pants. They did miracles!!! I fit in all of my gloves perfect! I am so thankful! Thank you for the attention to detail and listening to what I needed done! Also got dry cleaning done! Fast turn around and great service. read more

Fast and efficient cleaners. They do a great job too. It's the perfect location for me on the way to the Q and they deliver too.

The BEST in the area. The team is friendly and the service is always on point. They also do a great job tailoring all of my suits. And I always get my calendar every year. GOOD JOB guys! Mike Brown #1 Customer read more

Everyone needs their local dry cleaner and tailor, and out of all of the ones in Park Slope, this is my preferred shop! Tailoring: I've only gotten pants hemmed, but they do a good job. Unless you want a standard break on your pant, you need to tell/show them where exactly to hem when you're in the fitting room. They also match the hemming threads pretty well. Dry Cleaning: What I like about this place is that all the cleaning is done in house. At least that's what they say, and they have equipment you can see in the back of the store, so this gives me piece of mind that my clothes wont go missing. They've always done a good job, and when I've had noticeable stains to point out, they marked them! I would find them gone when I picked them up! Pricing: Hasn't seemed too expensive, but not "cheap" either. It's dry cleaning, so in my opinion it's fair for their service. (Although when there's a Groupon deal for somewhere else I will cheat on them, I don't have a money tree!) Sadly I now have to schlepp across the Slope to get here, but it's worth it. read more

Not as overpriced as other area dry cleaners, conveniently located, and quick turnaround. But those are the last kind words I have for this business. This place was the last straw for me. I give up on dry cleaning. It's terrible for the environment and not particularly kind to my wallet either. They shrunk one of my sweaters (lovely orange A.P.C. that I thankfully unearthed at Beacon's Closet for $15). And then had the gall to act as if nothing was the matter. I had to hold up the now toddler-sized sweater to my torso to demonstrate that there was, in fact, a PROBLEM. Suddenly, their English deteriorates.... but they offer to "fix" the sweater for "free" (no charge for their ineffectual atonement, but no reimbursement or the cost of the cleaning nor did they offer to replace the sweater). So I let them attempt to fix the sweater. No improvement, still no reimbursement for their damaging service! I tried reason, I tried raising my voice. This review is my last attempt at vengeance. What I would like to know is, how the heck does a 60% cotton, certified pre-owned (and I would assume, previously washed or dry-cleaned) sweater shrink during the dry-cleaning process? I subjected the rest of my garments to careful scrutiny after this incident and frankly, I suspect that they merely steamed my silk blouses... they just don't smell "clean" enough. I'm hand washing all my delicate items from now on.... read more

This review is for alterations. Came here to get my Zara dress taken in on top since I'm a pear-shaped. The man at the sewing machine knows his stuff - he did a great job! My only complaint is that the alterations came out to 40 dollars for my 89 dollar dress. I kind of understand the price because he had to readjust the side zipper, but still feel it was a bit much. Also got pants shortened for 9 dollars. Once again they did a great job, and in this case I felt the price was fair. read more

Incompetence doesn't even begin to describe Golden Touch Cleaners and their tailor who oversees alterations. I had called ahead for alterations needed for a bridesmaid dress for an upcoming wedding which had a rather complicated hem to shorten (a lot of fabric to be cut). After more than an hour with the tailor who seemed to have measured me effectively, I left the deposit for half of the work and we agreed that it would be ready the morning before I departed. You can imagine my shock (and quite frankly anger) when I arrived the morning before my departure with the dress NOT EVEN touched - in the same state as when I left it a week earlier. When I asked why no one had gotten in touch, all I was told was "Sorry." Now I'm stuck with a dress less than 24 hours before a wedding that I will need to somehow hem in time. Stay far, far away... what a terribly managed business and poor customer service. read more

I didn't have a good experience with the tailer. He shortened the sleeves of two new shirts WAY too short (I can't wear them now) and replaced a zipper on an expensive coat with an ugly clunky zipper. The cleaners are excellent though. read more

Jorge and Ms Kim are the best! They get you in and out in seconds! Thanks so much for your outstanding customer service! read more

Golden Touch Cleaners - Jorge is the best! When you become a regular customer he knows your name and account number on sight. - Laundry Services Near Me - Brooklyn, New York

I was hesitant to go here based on some of the experiences detailed here, but I ended up taking a chance and dropping off my dry cleaning here any way. I just picked up my clothes today and they are in great shape, and I appreciate that they removed the pilling from my dresses. I would go there again. Initially I thought it was a bit expensive, but realized that it was actually a fair price for 10 items. read more

I love this place. They get it right every time. The prices are good for the area and the employees are all really nice. On my first visit, when they found out I was a new customer, they actually cheered. "Yay!" with a few claps. I'm not kidding. It's also right by the B,Q so it's easy to pick up your items after work. Their hours are also really good. I needed to pick up some items on a Saturday and I was concerned they would be closing around 1 or 2; Nope, they close at 6pm on Saturdays. Convenient hours. read more

Terrible experience! They lost my suit and a pair of trousers. I prepaid for the alterations, and was expecting to receive them in a few days. I returned in a week, and they initially said they needed a couple of weeks to look for the clothes! When I returned, they claimed that the clothes were delivered. I know our doormen well and asked them, and they didn't receive anything. I went back and asked at the store, and they were rude, and flatly refused to reimburse anything (including even the charge for alterations!). In fact they dared us to call the cops or anyone else. The kicker was that the suit was a gift from my wedding! read more

Brought in two suits last week. Service was friendly and quick. My order was ready when they said it would be, and my suits were returned to me spotless and cleanly-pressed. Not much more you can ask from a dry cleaner, so five stars it is. read more

I had the worst experience with these people. I dropped off a down coat to be dry cleaned. Ms. Kim examined the coat for damages, found none, and then wrote up a pick up ticket for me. Right after I picked it up, I discovered that the zipper was broken. I took it back immediately. When I walked in, Ms. Kim ignored me and refused to make eye contact, although I was standing right in front of her, and the store only had one other customer who was being helped by another staff member. I finally got her attention and showed her the broken zipper. She was not the least bit surprised. I asked her to fix or replace the zipper. She said no because it was an old coat & that the zipper had worn out and could not be fixed. According to her it wasn't their fault it had broken; it had broken because it was old. I replied that it was a high-end coat that was only a couple of months old. She looked flustered then said that I must have brought the coat in with the zipper already broken. I told her that was not true, and that she had examined the coat and not found anything wrong with it. She said that she had forgotten to examine the coat before taking it from me. Therefore she had missed the broken zipper. I said that was not true, and continued to insist that she replace the zipper. She went to the back of the store and returned with an older Korean man. He, too, insisted that the coat was old, which was why the zipper was broken. I told him it was not old and that I still had the receipt from the purchase of the coat in November. He then told me to ask the manufacturer to replace the coat for me! I refused. I said that since my coat had been damaged while under their care, I wanted them to do the right thing and replace it. He nastily said, "No" and turned his back & walked away from me. Ms. Kim also kept repeating that they would not repair my coat. I was really upset & kept insisting that they fix the coat. Finally, Ms. Kim, in a very rude and dismissive way, said she'd try to fix it and get back to me in a few WEEKS to let me know the status of the coat. She asked me to write down my phone number for her, which I did. I said I did not want to wait a few weeks and insisted that she call me back in 4 days. She never called. So I filed a complaint with the Better Business Bureau. In the complaint I said that I wanted them to either replace the zipper with a new one, or pay me the replacement cost of the coat, which was over $410. Within 10 days, the BBB contacted me to let me know that they had replaced the zipper on the coat. If it had not been for BBB, I have no doubt that these people would have never had the decency to replace the zipper, although they have a tailor who does alterations on-site. Their business model seems to be one of telling the customer to go to hell after they've destroyed your property. These people are liars and treat their customers like crap. I wouldn't even give them one star as a rating, but that's the lowest Yelp allows me to give. Never again. read more

This place is great. I've actually used their tailor quite a bit. He's done a good job on everything I've brought it. Everyone is very nice and professional. Plus, it's right off the train. read more

Very friendly staff, and quick service! I wouldn't do wash and fold with anything that can be shrunk...because they WILL shrink it. If you're smart, wash and fold can be great for certain items. I also got my comforter washed here. They did a good job, but it was 30 bucks... read more

Good to have a neighbor like this one! All stafff are friendly and willing to go extra miles to find answers for me. When i was short on cash they gave me a break. Very personal and likable service. Has repair part that is very reasonable in price and yet professionally done! read more

Having lived, two blocks walking distance from golden touch cleaners. For 20 + years I always used them for all my suit's and casual clothing. They have the best group of worker's, funny, friendly knowledgeable, and always willing to help. Most notably ( George ) he remember's everyone's name and has worked in many capacities for countless years... When I moved in 2012. I knew I would miss several things from my old neighborhood, Golden Touch Cleaners , was at the top of my list. I now live in Bed Stuy. When I relocated I inquired as to where I might go to find something relatively comparable ? I tried a few places here and there. Nothing seemed to measure up. So now I make the trip, sometimes even via bike etc... I was there just yesterday, and it was exactly the same. I so pleased with them, and their service. And would recommend any and everyone anywhere..... Thanks guys, for being consistently the best, see you very soon.... read more

I have had all of my laundry, dry cleaning and alterations done here since I moved to the neighborhood years ago and I simply adore them! It's not just because I never have to clean my clothes myself either. They have always been very friendly and have done excellent work. Their alterations are very well done and very well priced in my opinion. Same thing goes for their dry cleaning and "wash and fold" service. I highly recommend them to anyone I know and quite a few of my friends have started using them as well. read more

The hacks at this cleaners returned my Hugo Boss dress shirt with a big hole in the elbow. The woman at the counter refused to pay even part of the cost for a replacement shirt, even though the error was 100% theirs, trying instead to say that the shirt was old (it was not). Only begrudgingly did she return the cost of dry cleaning. I HIGHLY RECOMMEND NOT DOING BUSINESS WITH THIS ESTABLISHMENT. read more

Great cleaners. Very clean and professional. They also do all my alterations and they take credit cards. Had some stains they didn't remove on the first try, I brought it back and they took care of it with no additional charge. I just wish they deliverd further than a few block radius. read more

I've had a few things tailored there and was happy with the results. I trust them with expensive clothes. Seems a bit expensive for the neighborhood, but reliable. read more

This s my one stop shop for dry cleaning and tailoring. I can't speak highly enough about the service that I receive here. It is second to none. Very friendly, professional, and fun loving staff who go above and beyond to ensure that you receive the best results. I've been coming here for about eleven years and I feel like they're family at this point. Jorge is the best. I walk in and I don't need to to bring a ticket or give a phone number at this point. He knows it by heart. The tailoring is the best I've seen in New York City. The tailor does an exceptional job each time and that's why I keep coming back. No matter what I want done, he always rises to the challenge. They are simply the best at what they do. Thanks Guys for being so amazing all these years. I have no doubt that you will continue to do what you do best!!! read more

Awful dry cleaner. They ruined several sweaters and blouses and never apologized, never admitted any fault, always claimed that was how it had been before. They lost a shirt, and denied it even existed--when I pointed to it on their receipt they said they'd made a mistake typing it in. Do not go here! read more

I went in to ask them about it. That's weird and sucks, they said. Offered no solutions and no refunds. Don't use this place if you like your clothes! read more

Best I've found in the neighborhood for laundering/pressing of dress shirts.

They are AWFUL. DO NOT TAKE YOUR CLOTHES HERE _ PARTICULARLY NOT ANYTHING REMOTELY EXPENSIVE. They will ruin your clothes and then look you in the face and lie. My gorgeous indigo Dries Van Noten hand blocked scarf with tassels along the edges came back faded beyond belief and with the tassels along one edge completely tangled and the tassels along the second edge literally cut off. The tassels on the second edge had clearly been tangled beyond recognition and they had simply cut off them off - they didn't even try to hem it or anything - you could see the raw edge and hanging threads. They told me that they had gotten it like that from me AND, get this, that there were never any tassels on the second side of the scarf. WHAT?!?!?! I had receipts and a picture of the scarf from the online store where I had bought it that clearly showed the color and tassels along the edges. They flatly refused replace the scarf, to compensate me in any way, or even acknowledge what they had done. They also took a beautiful wool sweater and shrunk it to kid sized. It literally couldn't even fit my 8 year old daughter. Again they refused to admit that they had done this and simply looked at me blankly and refused to reimburse me. These people are flat out dishonest and completely dishonorable. read more

they were terrible! did not pick up the drycleaning on time, did not return it when they kept saying they would, lie after lie. and when we finally got some of the clothes back, not all by the way, they had managed to shrink a dress that I had drycleaned somewhere else before. WARNING: DO NOT USE THEM! read more

the staff here are great ; they attend to the smallest details when it comes to dry cleaning and are always done on time. the prices are reasonable and they are always friendly. come here often and will continue to do so. read more