Consistently great service. I've been bringing shoes here for 10 years now, and just picked up…read moreanother re-soled/polished pair today. They do quality work in a timely way, and have great hours + make pick-up easy (you'll get a text message when shoes are ready). I bring him my favorite shoes, high quality leather, etc. It's a great spot in the neighborhood! I also have really appreciated Bob's honesty over the years. I took a (beloved, favorite, and very well-worn) pair of boots to him several times for repairs/resoles. Last year, he finally said: "These are done." And he was right - they were starting to break down in a way that couldn't be repaired. The honestly saved me $70 worth of work that wouldn't have extended the life much. I know I can trust him.

Called ahead to confirm that they were open, guy said to come by any time. Planned my entire day…read morearound making the trip here and they were "closed" when I arrived at 10:30am. There was a worker inside who hid when they saw me waving/knocking. I stood outside like an idiot calling the store repeatedly and knocking to get any kind of response and was just completely ignored. Gave up and went to another shoe service place that isn't run by maniacs.

Modern Leather Goods is the only approved Briggs & Riley repair vendor in Manhattan, which is…read moreexactly why I went. The zipper on my cabin carry-on had jammed completely and I couldn't get the bag open or closed properly. I brought it in expecting to leave it for at least a few hours if not a day or two. Instead, the person helping me took a look, got to work, and had the zipper unstuck and running smoothly in about 15 minutes while I waited. What really impressed me is that he didn't just fix it, he showed me how to handle it myself if it ever happens again. His technique: overstuff the bag so the fabric draws out and the tension increases around the zipper track, then give the caught area a few firm flicks with the edge of a credit card. The added tension plus the flicking releases the fabric from the zipper teeth. Simple, clever, and the kind of trade knowledge you only get from people who have been doing this for a long time.

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

I paid a good amount to get my boots fixed but I love them so felt it was well worth it. When I…read morewent to pick them up, the owner gave me a very lengthy and thorough explanation of how I walked and how I was effing my shoes up. From what I gathered he really wanted to say: "You lazy sloth. Stop schleping through the streets of NYC and effing up your damn shoes." A day later, I heard and felt a really awful grating thing going on with my boots. A few days later I explained this to him and much to his dismay and with deep disappointment he removed the extra heel he installed in my boot. Though this seemed to be the saddest/most annoying thing he ever witnessed, he agreed to remove the extra heel thing and all was right again in the world.

I brought clogs in to be re-soled. thought it was a straightforward job. He did not attempt to…read morematch the color of the original soles at all, made them 1/2 inch thicker which completely changed the look of the shoe, cut the edges of the new soles so poorly so that there are still loose pieces of rubber coming out AND to top it off whatever he did to remove the old soles and attach new ones has left cuts, scrapes and scuffs on the wood, as well as glue residue on the grommets. Additionally, he opted to polish the shoe (didn't ask for that) and did such a sloppy job that there is polish all over the wood. All I wanted was new soles for my shoes and he managed to ruin them. Highly advise you go elsewhere, terrible craftsmanship and cost me $50

Reviewers Camille and Alex are so far off the mark it's shocking they're able to tie their…read moreprecious shoes at all! Unclear what kind of full service lah-dee-dah these comrades were expecting as this is a shoe repair place, and repair shoes they do! It appears Camille recently went on a trip to Argentina solely for the purpose of leaving a 3-star review for EVERY business in the entire country! Cheers! Alex on the other hand gave Saranghina a 1-star review which.... should basically speak for itself. Saranghina's shortfalls is a part of the appeal, baked into their entire business model, no? Overall very dissappointed with these two and will not be returning to their reviews again, unfortunate given their prolific nature :0(

lifesavers! I'm leaving on a trip tomorrow and I brought in three of my favorite heels which needed…read morenew heel caps + some heel maintenance. The timing was tight I would've been happy if just one of them could be fixed in under a day, but the first two were done within 20 minutes! Picking up the last pair in the morning. And so reasonably priced. Will be coming back!

Christine is amazing! She took my old beat up briefcase and made it brand new! I loved that…read morebriefcase so much as it was lightweight and had the pockets on all the right places! The thought of getting a new one overwhelmed me. When I showed "her" to Christine, she said not to worry, and the rest is history! Recommend her highly for restoring beloved handbags and briefcases! Thank you!

I cannot speak to the store itself as I ordered online (though I want to go in someday) but the…read moreonline experience was fantastic. The website was easy to navigate and, more importantly, the delivery was prompt. I very much look forward to doing business again with them in the future.

This leather supply factory has EVERY type of leather that can be purchased in bulk or in smaller…read morecuts. CASH ONLY. Entrance is same door as Artex. Abraham Leather is in the basement.

excellent service. everyone at Jim's is incredibly knowledgeable and wonderful to work with.read more

We have had a great experience with Jim's Shoe Repair. It is a real old-school cobbler that has…read morebeen in the family for generations, and you can see that experience in the quality of the work. They do an excellent job, charge very fair prices, and give honest, practical advice about what is worth repairing. Everyone there is also incredibly friendly and helpful. It is increasingly rare to find a neighborhood business with this level of craftsmanship and personal service. We could not recommend Jim's more highly.

I needed my leather belt shortened after overestimating my waist size. The alteration involved…read moreremoving four rivets and a panel, and I was worried about the cost, lead time, and whether they could save the existing rivets without having to replace them all. I reached out to several shops through Yelp's quote request blast system, including leather workers, dry cleaners, and tailors. These guys were the quickest to respond, quoting me a flat fee of $30 (paid upfront) with a 1-day turnaround. They even offered pickup and delivery, which made the whole process super convenient. The job was done the next day, complete with photos of the alteration. Their pricing was very competitive, especially considering other shops either weren't willing to take the job, quoted 2 week turn arounds. Definitely the most reasonable pricing. Best of all, they saved the rivets! The belt looks fantastic and fits perfectly now. Fast, professional, and friendly service--I highly recommend them.

Mark marvin leathers was very quick to respond. They only take repairs via mail in or local pick…read moreup. They were very communicative about picking up my jacket, gave me a reasonable quote, and fixed my jacket beautifully and quickly. I would definitely recommend using their services again for leather repairs!

If you're looking for a Doc Marten specialist, this is the place…read more I've got 6 pairs of Doc's 1461s - I use them for work and walking around Brooklyn. My latest pair came very narrow - way more than usual. I did my usual Mink oil, heating routine for breaking them in but they were still too tight. I dropped them off at East Village Shoe Repair on Saturday afternoon. For $15 they widened them on their stretching machine for 48 hours. I put them on and it was like a Doc Marten Triple E wide!!! I couldn't be happier! I dropped off another pair of Doc 1461 Vintage that I got for cheap on Poshmark for $40. They looked dull, especially the stitching. East Village Shoe Repair has legit Doc Marten yellow thread and will restitch for $25. Other "Doc Marten" specialists want $80+ to restitch. Total bargain. Yeah, the place is messy. It's a fucking shoe repair place in Bushwick. I wouldn't care if there were rats running around (there weren't). I'm here to get my shoes fixed, not to meet a fucking princess for tea and crumpets. If you need a pretty place that charges crazy prices go to that shoe repair place in Williamsburg that would charge $100 for restitching. But if you're not a Midwestern douche on your parent's allowance then drop off your shoes here, grab a couple of cocktails with the money you've saved and smile, knowing you're one step ahead of the crowd (of sheeples). The end.

The tip on one of my black rave boots broke off, tried shoegoo and that was a nightmare. For 20…read morebucks I didn't expect it to be seamless, but he did a pretty solid job. Nice guy working in a small shop with quick turnaround *it was 24hrs for me. Cash only, atm next door. I feel bad I couldn't leave him a tip *so take a lil extra cash and tip him for me if you see this*

Great. All around. Fast. High quality. Inexpensive. Very glad I stopped by. Shoes look like new.read more

I've been a customer for nearly a decade, and this was the only place I trusted with my shoes. They…read moreused to do excellent work, and I didn't mind the price because the quality justified it. Unfortunately, in the past couple years the quality has declined dramatically. The work has become sloppy, and on each of my last two visits they have actually damaged my shoes. The first time, they were able to improve the damage, so I let it go. This time, multiple pairs in the same order came back damaged, on top of the work being otherwise subpar. I take extremely good care of my shoes, and I can't continue bringing them in for routine work like resoling only to have them come back with damage that wasn't there before. After nearly a decade, I unfortunately no longer trust them with my shoes.