Extremely rude. No sense of understanding for their customers you can either do it there way or not at all. I don't believe that the customer is "always right". But I do believe everyone should be polite, especially a small business ...... read more

Fantastic service! I came in for a quick stitch and she was able to patch my dress right there is the shop for only $5. Super affordable and really fast, I'll definitely stop by again. read more

Tried calling and asking a few questions. The only answer I got from the person on the phone was "uh huh". They weren't answer my questions about dropping off my dry cleaning and it didn't even seem like they were paying attention to what I was asking them. read more

Dry cleaners probably don't get enough love in general--we probably don't notice them unless something goes awry--and especially in these days where the need for nice, crisply dry cleaned clothes to wear to the office is... less prevalent than normal. I'm not a heavy dry-clean user to begin with, and haven't been here much lately, but my seasonal pilgrimage with the (hopefully final) batch of winter clothes reminded me of how quickly and consistently this place operates. I mean uber quick--past experience always leads me to think asking for the end of the week might be tight, yet virtually every time, they're like "tomorrow ok?"  Uhh... sure. And for years, consistently perfect output, never an issue of any kind--no rips, tears, no lost clothing. Great with sewing work as well--buttons, patches, etc.   Tl;dr? I can't wait until I have more clothes that need dry cleaning, and I'll more than happily continue to bring 'em here. read more

Tried them out for a simple pant hem since they are conveniently located. While I was pleased with the swift turnaround time (initially they said a week but it was ready overnight), the pants weren't hemmed evenly - the front hem is shorter than the back. I will have to get them fixed elsewhere. Would go back for dry cleaning, but not tailoring. read more

I went there to get a brand new suit hemmed. Upon picking it up, I noticed there were chalk marks all over the arms. When I asked them about it, they said they needed to mark the arms to know where to hem and since I didn't pay for dry cleaning services too they just left them. Really? You're a dry cleaner and you don't have the decency to just clean the markings on my BRAND NEW suit? So after a whole back and forth where ANOTHER customer had to chime in and ask them to clean it, they finally scrubbed it with a wet cloth and got it out. The fact that they wanted me to pay for dry cleaning on a new suit because they marked it up with chalk is ridiculous. The suit itself was tailored ok, but the whole chalk markings argument brought it down to 3 stars and definitely not returning. read more

My go to tailoring place! They've taken in my wedding gown, a bunch of bridesmaid dresses, and pants throughout the years. I tried a new tailor closer to my home, and quickly regretted it. Brought it back to Brooklyn Cleaner and Tailor to fix their work. Connie takes her time to really measure and make sure everything fits exactly as it should. read more

I brought a dress in for hemming and they laughed at me when I said I needed it in three days. I was willing to pay a rush charge but they told me it was impossible. I walked two blocks down the street and found someone else who was not rude and was able to do it. read more

Connie destroyed my suit and she refuses to take any responsibility for the damage. Her first response was "the damage was probably already there because it's an old suit you bought at a vintage store." I purchased the suit new at a Dolce&Gabbana store and it has only been worn a handful of times. When I explained this her next response was that I must have a mouse in my house that ate it. I don't know how dry cleaning works but I do know there were no holes in the shoulders of my jacket when I dropped it off 10 days ago. There was, however, a thin white line of something between the shoulders which is why I brought it in. As I dropped it off I showed Connie the line and asked "can you get this off?" I wasn't sure what it was. It could have been food or perhaps it was chalk but it didn't look deeply embedded in the fabric and Connie said she could easily remove it. For whatever it's worth she refused to take another item I'd brought in that day -- a white coat with a brown stain -- because she said she could not remove that stain. Last Thursday I picked up my suit and I immediately checked the back of the jacket when I got home to see if she'd successfully removed the line (I took it home first because they transact their business on the sidewalk and I didn't want to unwrap my suit on the street). The white line is gone but at either end of where it had been the fabric has been abraded beyond repair. On the right shoulder the fabric is now nearly transparent. On the left shoulder she rubbed right through the fabric leaving a dime-size hole. I returned immediately but when I showed Connie the damage she responded with a litany of denials. First it was because I bought it at a vintage store... WRONG. Next was the mouse... also WRONG. The denials continued even as she closed the door in my face, leaving me standing on the sidewalk with my threadbare suit. As I said, I don't know how dry cleaning works but I do know for certain that this damage was not there when I dropped the jacket off 10 days ago. I know this for certain because I examined this section of fabric closely as I tried to determine what that white line was. I get it. Connie could see it's an expensive suit and she didn't want to incur the cost of fixing or replacing it. So the moral of this story is that Connie at Brooklyn Cleaner & Tailor is not only a crappy cleaner but also a crappy person. On Friday I took it to my tailor (I know, the fact that I have a tailor makes me sound like an a**hole but G.O. Hussy on Washington is a genius and an artist and a great guy). If Hussy can find the fabric he will replace the ENTIRE BACK of the jacket. It will not be cheap but I loved this suit. read more

This is the greatest tailor and cleaners! So affordable . My husband takes all of his pants here to get patches and he is very particular . I get all my suit pants taken in and hemmed And they're ridiculously affordable and fast and HONEST . We love them Support this business now read more

I would 1 million percent recommend this business to anyone who asks. I came in Tuesday to have some pants taken up for a funeral today. They measured me and said it would be ready by Thursday. It was ready the next day. I tried them on and they were the PERFECT length. Thanks for helping me out through such a difficult time. read more

I brought in an all lace dress that was 2 sizes too big on a Saturday. They let me come in and immediately started pinning two darts in the back from the hip to the shoulder blade. She tried to pull the whole dress upwards by shortening the straps but I declined. I loved the use of safety pins instead of regular pins. Charged me $38 and told me it'd be ready by the time I needed it the next saturday. Texted me on Thursday and I went over a couple hours later. The darts on the back were really impressive - the way she had to integrate with the lace texture and how seamlessly she'd done it. Really excellent seamstressing. However - the dress was still too big. It's a whole inch and a half too big on the waist all the way up to the armpits. But honestly I didn't see how it could go smaller with the way she'd opted to change the dress. My personal opinion is that the sides should have been taken in instead of the darting on the back. I told myself I was being a perfectionist and it would be fine. So as I picked up my dress I dropped off my boyfriend's shirt to be pressed. She looked at it and said it was dirty she would clean it, too. So 3.75 (cash needed) to pick it up on Saturday. Fine. He picked it up without issue Sat morning. Well on Saturday I'm still not pleased with the fit of my dress but I figure nobody will notice. He's wearing the shirt and I realize - it's *still* dirty. There are black marks all down the shoulder of this baby pink shirt. ughhhh. And then I got the pictures back from the event. I should mention my torso is very small but my hips and limbs are larger. I look larger than I am in all the pictures because the top of the dress is too big on me so it doesn't show my small waist. Great. Awesome. So glad I paid $38 to look bad. So I'm considering bringing the dress to another tailor and seeing what they can do. I would just donate it but it's the perfect red tone for my complexion and if it fit it'd be just incredible. read more

I have been using this shop for all my tailoring needs (and some dry cleaning) for about five years, sending in dozens of pants, shirts, and other items. Connie does quality work and pays attention to details when it comes to alterations, although they rarely allow you to try the items on when you pick up, which is always frustrating. However, the worst part is the consistency of pricing, as they usually just shoot a random number, which often seems to vary. For instance, I recently brought in three dress shirts to have the sleeves shortened, which I have done many times before. I have paid $20-25 every time but this time she insisted on $30. When I asked why the price went up, Connie got loud and argued with me, stating that their prices never change (and made sure to have a good laugh with her employee at my expense). That alone will cause me to take the rest of my business elsewhere. Even if they do like to say they are the only tailors that know how to do quality work (out of dozens), there are way too many options in the area to consider. Wish it didn't have to be that way, but service is even more precious than the quality of work. read more

Repaired the zipper on my oldest, most beat up (and therefore favorite) jacket. Great service and fast turnaround. Thank you!

Did a great job on my pant hem! And they were super fast. Got it back within a week. Would go back!

Wonderful and friendly service. It was such a quick turnaround; was very impressed! The dress (bridesmaid) turned out very well and fit great during the wedding. read more

Four weeks before my elopement I needed alterations on my vintage 40s wedding skirt that I had bought online, and they got it done so quickly! It was seamless, they even found extra lace that matched the original very well. It's not easy finding someone who will do such precise work on a vintage piece and not overcharge you for no reason. When I went in, they asked me if it was a rush job (and of course I thought, oh no, they won't be able to get it done in time like every other tailor I went to). I asked if two and a half weeks was possible, and they were like "oh! No problem, we'll have it done by Thursday!" and had it even sooner! Plus the price was incredibly reasonable, the work was flawless. They measured me in the middle of their shop, wore masks, had a curtain up for privacy. Really, anything you bring them will be in good hands as far as I can tell. read more

Friendly and accommodating ladies! I brought my bridesmaid dress to get it altered. They informed me how it would be tailored it so that it fits me better. They made sure I was happy with the suggestions before going ahead and altering it. I wasn't in a rush for it and was quoted 2 weeks but they finished in 5 days!! When picking up my dress, they made sure I tried it on again to see if any additional alterations were needed. Great service and affordable prices! read more

I had such a good experience here. I never write reviews but felt compelled to this time. The wonderful tailor here altered my trench coat and a pair of silk pants. The trench coat needed to be hand sewn/ altered and she did a beautiful job! I wear it everyday now and feel like it's made for me personally. The silk pants turned out great as well. If you're nervous about getting your favorite pieces altered, you can rest assured that they will be expertly tailored here! read more

Highly recommend! Fast and friendly service! Brought in DIY chair covers to be stitched together. Seamstress does professional work and is very knowledgeable. Affordable prices. read more

Brooklyn Cleaner & Tailor - Table cover that I repurposed into slip overs. - Sewing & Alterations Near Me - Brooklyn, New York

Super professionals who saved my beautiful new jacket from oil stains that been all over! I was thinking that I will be never able to wear it again, but they clean it, even mission was almost impossible! Definitely will recommend them and come back! read more

Had three suits tailored by Connie, two brand new and 1 previously (and badly) tailored. Customer service: Connie and the other lady behind the counter were extremely friendly. It's was a small space but we made do just fine with an mother girl there getting her dress fitted as well. She knew exactly which parts of the suit needed work. Some tailors will try to push their taste on you, but Connie did not. She asked for exactly what I wanted, and gave great opinions when I asked for them. Speed of service: got all three suits back in a week, Saturday to Friday. Best turn around I have had, even suit supply doesn't have this sort of speed. Quality: as mentioned before, one of my suit was badly tailored with sleeves in two different lengths, so I paid a lot of attention to the length and fit of my suit when I picked them up. The end product was perfect. Nothing to complain. She offered to touch up on any part but it was not necessary. 5/5. Will return fosh. read more

I came here with two bridesmaid dresses.. In a fabric many have denied (velvet), and they were amazing!! Will add photos soon! Thank you, ladies! read more

We use these cleaners all the time for our typical dry cleaning needs. They are very accommodating if you need something cleaned in a quicker turnaround. One downside is that they are closed on Sundays but I can plan around that most of the time. They have also hemmed and done other work on some of my wife's gowns and dresses and we have always been satisfied with their work. I think their pricing is also fairly competitive with the rest of the cleaners in the area. read more

I cannot give higher rating for this business! They are reliable, professional. quick and honest. My winter jacket zipper broke and I needed to replace it. I called other business in the neighborhood and they told me it would cost "minimum of $50." Brooklyn Cleaner & Tailor gave me quote of $30 after I sent them photo, and when I went in, they told me that I may not even need to replace it as they could possibly just fix the parts that is not working. The same day they called me up, the work was already done, and the cost was only $10. A lady even called me on my phone to let me know that the jacket is ready to be picked up before the pickup date, which I appreciated. I would definitely go back. read more

I dropped my dress to get dry cleaned. I had grass stains on it from sitting in the park. So I immediately took it to get cleaned and the dress was dry clean only. A week and half later my roommate picked up my dress and she told me that they didn't clean it because it was "too dirty" and didn't want to ruin it. I kid you not- I was not rolling around in mud!! It was grass stains for goodness sakes and if you don't think you can clean it... call me and inform me! Don't hold my dress for a week, because now my dress is actually ruined from sitting at their shop. I would have gladly taken it to another cleaners. Anyway DON'T go here. read more

Fabulous, Fast, and genuine service from Connie here!! She was very professional, honest, and talented with the alterations I had done on 3 pairs of pants and a dress. My items didn't have a rush or anything and were done in about 3 days. I had to push back my pick up day and they were totally fine with it. Would highly recommend and will be returning! read more

I have brought 2 bridesmaid's dresses in for alterations, and both times it has been an exceptional experience. They do not tell you that you need anything extra (for example, I thought I would need one hemmed and taken in, but they reassured me that once it was taken in properly it would fit! They were right). Today, I brought in another dress thinking I needed some alterations done, but they showed me that when it was clasped properly it didn't need anything done at all. The quality of work is top notch and you should definitely trust them with your alterations! read more

Went in to find out if they could fix or replace a broken snap on jeans. Told me no, and kept basically rushing me out when I was asking if they could replace it with a different type of closure. Was told to just buy a new pair of jeans. Thanks for the unsolicited advice. Guess because I didn't have a big ticket item to repair, not worth their time. Won't ever go to them again for future repairs or dry cleaning. read more

Great experience with them. Got back to me quickly about availability and offered to find ways to reduce cost on my dress alteration. Did a wonderful job and so much attention to detail - altered the straps so I can lengthen them again if ever needed and gave me the extra material from hemming the bottom of the dress. Also a really good price (compared to all other dress alterations I've ever done). Definitely recommend. read more

Excellent, friendly service, prices, location, and storefront. Probably one of the best tailors and dry cleaning services I've ever used -- and I've tried quite a few in Queens, Manhattan, and Brooklyn. 5 stars and would recommend without any hesitations. read more

The neighborhood really loves this place, myself included. The woman who runs it is very friendly and accommodating. It's by far one of the cheaper options in Park Slope. The shop is clean, provides quick turnarounds and offers organic cleaning services. read more

Brooklyn Cleaner & Tailor - Sewing & Alterations Near Me - Brooklyn, New York

My wife and I always trust our tailoring and cleaning to this shop. Everything from slacks and skirt alterations to replacing zippers to the hood of a winter coat- we have always had prompt and excellent service. It is s compact shop (the cleaning does not take place on the premises) and don't be surprised if ( during the peak of wedding season, a detailed tailoring project may need additional days to complete). I have been in the shop to witness the dialogue with customer for less traditional jobs like dry-cleaning down pillows and rush tailoring: it is clear that Connie is honest about what she can do and what the limitations of the task may be. Posted on the wall is a thank you drawing- celebrating and thanking Connie for repairing a plush animal toy. I think, as s sign of community service, that note says it all. Keep calm and sew on! read more

Friendly and helpful ladies who work here. I got a bridesmaid dress altered and it came out great and it was done sooner than anticipated.

Unfortunately, I just called to ask if they could alter some straps on a dress. I was informed that it takes 3 weeks to alter a dress which I understand but then kindly asked if it might take less time if it's just the straps just to confirm. I was then rudely hung up on. read more

This place is a fabulous and the only place I now go to for all my alterations! I have brought in items before and they alway do great job and are very friendly and efficient. Recently, I needed a very long Indian dress altered for a wedding. It was a thick and beaded fabric. I know it was not an easy task but I am so happy with the result. They exceeded my expectations and they had it ready a week early! This really is a park slope gem! read more

Small little cleaners. Amazing cleaning service. Great at alterations. As long as they stay in business and I live in Brooklyn, they will have me as a customer. read more

Nicest people and best prices in town for dry cleaning! My dresses and skirts were immaculately clean and were finished a day early. I will definitely use them for all future dry cleaning needs. read more

Honest, affordable, and fast! Great tailoring and dry cleaning services. I go here a few times a month for my shirts and suits and haven't had any problems. read more

I don't understand all these glowing reviews. They shrank every single item of clothing I dropped off. My midi dress is now a mini dress and I can't even wear it to work. The slip underneath it didn't shrink with the rest of the dress and makes the entire dress look crinkled and sloppy. My dress pants are like 2 sizes smaller. I've dry cleaned these elsewhere countless times without any issues. Did they wash all my clothes instead of dry cleaning them? I'm so upset! read more