Joseph is very reliable and flexible with pickup and delivery service. He would come up to my walk…read moreup 4 floors up as well. Great service

Five reasons why you should absolutely never use this extremely unprofessional laundry service:…read more 1. They never give you direct answers to your direct questions. 2. They will be late on the pick up (by 1 day) and even later (an entire 2 days late) on delivery. The whole time the contact person kept delaying the eta. 3. Impolite and careless pickup and delivery workers. Our laundry bag was left in front of the house because they kept delaying the eta. They squeezed all of our clothes and linens into one bag instead of separating into two which caused a huge rip at the top of the laundry bag. 4. They will apologize profusely with no valid explanation or solution. They will offer a discount for the next time when they know you won't ever use their service again. 5. They will overcharge you for the service a week later, not providing any sort of receipt or itemized breakdown of costs.

They are meticulous and reliable and never lose anything! Great with communication and follow…read moredirections to care for your delicate items, etc. When they briefly closed during the pandemic I had to use another service, and it was night and day. Was so happy when these guys reopened--have been with them for 7-8 years--the best!

This app would not authorize my credit card. One that I use online all the time. I checked to see…read moreif my bank was stopping the transaction until I authorized it. NO. I wrote an email to theaddress on the conact page of the web 2 days ago. No response.

***EDIT*** They…read morereached out to me directly via phone to schedule and I was asked about specifics in terms of my laundry handling and care. I've scheduled a pickup and I'm excited to see how everything turns out! *** I called a few days ago to do the pickup/delivery service everyone talks about and the man who answered said "no they don't do that." However, I ended up messaging here on yelp since I did see so many reviews about it! The told me to call to setup an account for pickup/delivery. I called again today and when I asked to set up an account, the man hung up the phone on me. I'm disappointed because I was really excited to try out the pickup/delivery service everyone is raving about! However, it looks like I won't be able to.

Honestly such a great local laundry business and service they offer to the community. They're very…read moreprofessional and do an amazing drop with the folding and washing. I never have any issues and theyre super good with communication which I appreciate. Will always be going here as long as I live in this washing machine-less apartment haha

I honestly can't say enough good things about this laundry service. I've been using them since…read moreApril 2022, and they've been a total lifesaver for my busy schedule. The pickup and drop-off option is everything--super flexible with morning or evening choices, and always returned within 24 hours. My clothes come back fresh, neatly folded, and handled with real care every time. Reliable, consistent, and truly top tier. They've taken a huge weight off my shoulders--highly recommend!

Bk Laundry is a very reputable laundry service I rely on. I'm in the park slope area and have been…read morea customer for yrs. Clothes always come back clean and folded. Drivers always respectful and polite! My go to for my laundry needs..

The grumpy 노파 up front was super 불쾌 after I noticed an obvious 'mistake' in the invoice - billing…read moreshirts as jackets. I'm actually grateful because it inspired me to take my business elsewhere (San Toy down the street). Only then did I realize how much I was being chronically overcharged for my 애국심 (over 100%, and just the base rate.. not even taking 'mistakes' into account). And my clothes no longer have an odd funk. Maybe you should follow my lead ..

The worst! They lost a bag full of new clothes and would…read morenot take responsibility! The absolute worst DO NOT USE THIS CLEANER

One woman show and she works hard. My go-to spot in the area. Thats all I have to say.read more

So I bring my $1700 Limited Rick Owens Bolan Banana Trousers to be cleaned here for the very first…read moretime ever after wearing them 3 times. They weren't really even dirty, just had a lot of lint on them, considering they're corduroy. Went to this place as it's basically on the same block as my apartment. I return back to pick them up and they have bleach stains on them. This lady had the audacity to lie and say "they were already like that" and for me to wear them with the zippers pulled down to hide the bigger stain. What??? I don't even own bleach. And why would I wear $1700 BLACK RICK PANTS around any bleach? These pants were worn 3 times. The lying annoyed me so bad. Yeah, I'm going to small claims court unfortunately.

This is a wonderfully clean and well maintained laundromat. Today I did my own laundry (vs. drop…read moreoff) and had a great experience. There are 3 sizes of washing machine: 2 loader for $4.50 - 3 loader for $6.50 - 6 loader for $10.00 There are 2 sizes of dryer: Standard size .25¢ for 4 minutes or Larger size .25¢ for 3 minutes My only complaint is that there's no where to sit. I'm just a little too far away to walk back and forth. Great experience and will be back.

They took my jacket for dry cleaning. When I went to pick it up, they said they couldn't clean it…read morebecause it has leather accents & then still charged me $25!

UPDATE: They are now selling some essential households goods at very reasonable prices. Boxes of…read morenitrile gloves, individually-packaged jumbo rolls of paper towels, and hand sanitizer wipes. Please consider buying these items here to support a local business! My previous review of the laundry facilities is still pretty much how I feel. Cheap, quick, and CLEAN! There is an ATM and a change machine, and they also sell detergents, fabric softeners, dryer sheets, etc. As such, it is a very forgiving environment if you forget to bring something. Sometimes, when I'm feeling lazy, or the laundry has piled up into a mountain, I'll bring it in for a full-service laundering. They always do an A+ job, and I am so grateful to them for taking the time to fold my clothes, pair my socks, and do whatever they do with those darn fitted sheets. Keep up the great work!

You can find cheaper but you can't find better! I've been using the pickup service for a couple…read moremonths now so I have confidence in their reliability. Most important, they are willing and able to work with my special needs. I have allergies to fragrances and other chemicals which can make me pretty sick. Prospect has consistently used the products I've given them and I haven't had one bad experience with them. I have had bad experiences with some other laundries that can't avoid using dangerous laundry products. I know, you'd think it would be easy. Prospect is also reliable about pickup and delivery times and has a fast turnaround time, usually 24 hours. Anthony is always friendly, willing and able. You can't go wrong here.

I can't believe this place... I took a dress to have the hemline altered and it turns out they…read moredidn't even alter it at all. I picked it up my dress when they said it would be ready and it was in packaging. I tried on my dress for my event and thought it seemed long. When I took it back to be looked at, the alterationist was looking at the hemline in a confused way as though he'd never even worked on my dress, I noticed he wasn't pinning it to correct it. The guy at the front desk then said "we'll give you your money back" - admitting they never even did the job I had paid $70 for. I am so furious that this place would #1: act as though they had altered it and 2: take on a job they couldn't do. It was such a waste of my time going there twice, and now needing to get it done correctly elsewhere. Beware of this place for your alterations.

Amazing tailors. Very friendly, clean, and well-priced. I had a Yamamoto leather jacket and they…read morereplaced the pockets and zipper. It's even nicer now than when I bought it! Will be a perpetual customer from now on.

I had a bridesmaid dress tailored here and it seriously fits like a glove now, I feel so good in…read moreit. I didn't need a rush job or anything so I picked it up after two weeks, which still feels fast. It looks great and I'm glad I came here. Considering I have no other experience having anything tailored, I can't speak to the price, but it felt worth what I paid for the quality.

Amazing and quick service. Very affordable and professional. I had a bridal dress for alterations…read moreand it was ready after a week