Easy, fast and high quality service. I will definitely return. The staff was polite and helpful.

Stuy wash was my go to pickup & drop off service since the height of Covid. I try to support local business & while it's a bit pricey $ my clothes always came back fresh, well folded & hot fresh from the dryer. My last two experiences were not the best. 1st issue: my clothes arrived back to me 3hours later than the time I choose which ended up being 10pm, although upset I was just happy to get my clothes the same day I requested. After having sent an email the manager reached out to apologize & offered 10% off my next order. Issue#2 Next order made & no 10% off & my newly purchased laundry bag came back torn. Although my clothes were placed in another plastic bag why on earth would you overpack my bag so much it tore? Why not give me a new bag & explain what happened. So I sent an email to the establishment showing how my bag arrived bag to me & inquiring about my 10% off & guess what? Three days later & I still haven't heard back. Loyal pickup & drop off customer lost! read more

Stuy-Wash-N-Dry - Laundromat Near Me - Brooklyn, New York

I had my jacket dry cleaned after my brother accidentally spilled a full matcha latte on it and my cat ripped the button off - button fixed, and the jacket feels like it did when I first bought it! I am super impressed and happy with it. I've attached what kind of coat it is for reference of the material. read more

Stuy-Wash-N-Dry - Laundromat Near Me - Brooklyn, New York

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I gotta be honest, I gave them a sterling review on Google which I will have to update. I used to be a weekly, biweekly customer. But I recently moved. The staff member there named Krista is incredibly rude and childish. For some unknown reason to me, she likes to talk shit about me to other customers. And indirectly make sly comments. She's unprofessional and doesn't even speak to me when I come in or leave while everyone else gets greeted. She is easily offended by neutral comments or questions from me. The last time i was there, it was pretty crowed towards the dryers. The owner came by to help. Apparently I was standing in Krista's way and she told me to go stand outside. Lmmfao! WHUT?! Girl BYE! I said yeah I'm not gonna do that. (There was empty seating in the front never even suggested). I was standing by the owner. Krista goes to grab MY cart to move it and the owner puts her hand in the way and says "leave the cart" and she did. Krista was obviously going to escalate the situation unnecessarily. When all I was tryna do is wash and dry my clothes in peace! It already takes me a Herculean effort to get there anyway. That kinda unprofessional behavior causes the business to lose money and lowers retention. However I still liked coming here & refused to go anywhere else because of my washing experience here. Krista needs to be retrained and reprimanded!! She's a bad apple. read more

My Two Jamaican ladies are really helpiful ,I'm sometimes ah little miserable but their patience speaks volume. Wish there wash time was longer without having to pay extra,it's 21 minutes was ah little skeptical read more

DO NOT GO HERE FOR ANYTHING! I was a customer here for a couple of years. I had them do my laundry and dry cleaning. There were some mishaps like lost clothing but I gave them grace. I was moving frantically and gave them a Mui Mui top to dry clean! They completely ruined my top, tried to "fix" it and said NOTHING, the top is completely ruined and can never be worn again. I have no idea what happened and they have not tried to rectify the situation. If you care about your clothing please choose somewhere else read more

I am a frequent customer meaning I do laundry here almost weekly but mostly bi weekly. I not only wash 4+ loads each time but I always select the extra wash + extra rinse as well as I always buy my detergent + softness and scented beads etc from them although I could get these things at target or any discount store. I washed my delicate clothes in a large washer (the middle one) and my clothes came out more damn than normal. It was already time for the last wash so I couldn't exactly wash it again. I then separated it in half into two dryers. The dryer was on high for 45 mins and my clothes were cold and soaking wet after. At this point it was time for closing so I couldn't just throw it into another dryer. The worker was gentleman enough to help me lift the clothes (bc they were heavy) and place them into a bag for safe keeping until I could speak to the owner the next day. I came back the next night around the time of the last wash (7:15) after a long 14 hour work/school day. The manager wasn't very unapologetic and didn't offer to let me wash my clothes for free when I wasted money + soap + time to wash. She only offered that I pay to wash them myself (and buy more soap of course) and that she would pay to dry them. Drying them isn't even more than about $1.50 when I paid $8-9 to wash them + dry them. I'm a bit annoyed at the solution of this. Also a few months ago I tried the drop off option and everything was clean, nicely folded + fresh MINUS a few articles I'd clothing that were missing for months. I came back each time I washed to ask for the items and no one could ever find it. Then one day I came back and a lady (I wish I knew her name) went above and beyond until she found them for me. For whatever reason they were completely separated from my other loads of laundry. That made me not ever use their drop off service again. No one really seemed to care that I repeatedly asked for it except that one worker. read more

Local laundry mat, nice and helpful staff! Love that they have prepaid cards when I don't have cash!

This past Friday I used Stuy Wash N Dry for the first time. Oh my goodness. I was so impressed. The very nice gentleman picked up my laundry and said it would be returned on Saturday. It was! Another nice guy dropped it off and insisted on carrying it up to my door himself. I wanted to help. It was a lot. The clothes are so clean and folded neatly. I am thrilled to find this great woman owned company. Oh.....and it was all very reasonable. Just go to their terrific website. It tells you everything that you need to know, including the prices. Thank you Stuy-Wash-N-Dry. See you soon. Lenore Vitale read more

My first time ever using laundry pick up service. I am happy I did, the service provided by Stuy-Wash-N-Dry was phenomenal. From start to finish everything went smooth. The app is very easy to use as is the online web page. Customer service answered all my questions. The clothes was picked up and dropped off as scheduled. The clothes was washed clean and smelled refreshing, everything was folded professionally and wrap in plastic for extra care then placed in a laundry bag. FYI the plastic wrap cost extra, but it's totally worth it. Thank you Stuy-Wash-N-Dry. I'm a very happy customer. read more

Stuy-Wash-N-Dry - My laundry bags from Stuy-Wash-N-Dry - Laundromat Near Me - Brooklyn, New York

I've used Stuy Wash N Dry twice. I think they can get a little overwhelmed with the volume of service and forget things sometimes, but things happen. The first time I ordered delivery they were a few hours late with the pick up time without communication. The second time I ordered delivery service they forgot my pick up completely. When I called the next day Venus offered free detergent with my service and got the clothes back to me in 24 hours. She was very helpful. The 4 star rating is because of the consistency of the folding. They do a good job, overall. read more

I recently used Stuy-Wash-N-Dry for the first time. Their pick up and drop off is quick and easy, and it was back to me in just under 24 hours, neatly folded! Prices are fair, and they have a pay online option so you don't have to ensure you have cash upon drop off. Will definitely be using again! read more

I have used fluff and fold and also pick up and drop off services and everything is always great. I love the cleaning job they do but also my clothes are always so neatly and nicely folded. The ladies that work behind the counter make me feel at home when I've walked in and washed on my own! I'd recommend any day of the week! read more

I LOVE Stuy-Wash-N-Dry. They have saved me multiple times over the last few months. As a new mom, I have been a bit overwhelmed with trying to take care of baby while still keeping up with chores around the house. Enter, Stuy-Wash-N-Dry to ease my laundry woes!!! The entire experience is always easy, efficient and pleasant. Venus is super friendly and helpful on the phone. David makes pickup / delivery wonderfully simple & stress-free. Everything is always returned smelling amazing and folded beautifully. Today, my poor 12-year-old dog (who just had major surgery) had an accident on my bed . I immediately called Venus and she assured me that she could get the duvet & sheets back to us same day! She really went above and beyond. Not only did she get my laundry back to me same day but she used vinegar and oxy on everything to clean & refresh it! Thanks Stuy-Wash-N-Dry for being so reliable. A good laundry service is hard to find and after 8 years living in the city I'm so happy to have found this place! read more

This place would be 5 starts if one of the laundry attendants didn't always have the nastiest attitude. She is not welcoming and acts like she hates her job. You ask her a question and she either doesn't help at all or brushes you off with a half-a$$ answer. I asked her why on the LaundryCat app it says 8 min will be added but on the machine it's only 6 min. She says only certain machines do 8 min, which there is no signage for and proceeds to tell me I can go check myself which ones do when I asked which ones offer 8 min. Other than that the machines work fine. read more

Very flexible and understanding--excellent communication! Folded everything really nicely and love the band they used around the socks. Would definitely use their services again! read more

Great service ! The lady working there was very welcoming and pleasant to be around .

I've been using this laundromat for over a year since it's so close to home and convenient but the newer staff clearly don't have the same touch or care . I've noticed that I'm receiving other peoples items in my laundry and whoever picks up the phone has no type of manners or professionalism. I would like to continue using their services but they are definitely making it hard . Train your staff on Phone etiquette and to not mix clothes up . read more

I used this company for months. I always had my dry cleaning and wash & fold picked up and delivered. The last time I ordered from this company, the driver called to confirm which bag was dry cleaning vs wash & fold. I was called a few days later and there was a mix up and they washed all of my dry cleaning. The owner sent the dry cleaning back out. However, when it was re-delivered, a dress was ruined and most of my pants had shrunk because when they washed it (instead of dry cleaning the items) it was dried on high heat. Dress clothes are super expensive. I would use another company if you have dry cleaning such as Soap Box. If you want wash and fold, this company will suffice. read more

Stuy Wash-N-Dry of East New York has absolutely amazing service at the best rate. I operate a guest hosting business and was in need of their pick up and drop off service. The linens always come back crisp, clean and smell so fantastic. Their turn around time is so fast and they pick up/drop off any day of the week, including holidays. I had to switch from another laundrymat because they didn't offer all of that. After much research, I found Stuy Wash N Dry of East New York and I am grateful I did. Althea & Pearl provide stellar customer service. They are black owned, conveniently located in my area, and they do excellent work at a great price. It is everything i need. It is what you need too, I promise you. You will not be disappointed. read more

The laundromat is clean. The workers/owners very friendly and helpful. I don't like to do laundry I'm used to drop and go. Me and my girl came into this place and they greeted us with open arms. Taught me a thing or two about the washer machines. The equipment is new and user friendly. Everything was taken care of in simple steps. 1. Put money on your card. 2. Throw your cloths in the washer machines. 3. Pour in your detergents and softeners. 4. And insert your laundromat card. 5. Sit back and enjoy music or bring a book with you. 6. Done. Disclaimer: I hate doing laundry. This place made it easy. Enjoy come check them out. You won't regret it. read more

I'm taking off one star solely based on poor customer service. I've used Stuy-wash n dry 3 times now and every single time there's an issue with pickups and deliveries. My clothes always come back washed well, smelling amazing, folded nicely BUT the people that work the front desk never seem to communicate with one another or have coordination. I consistently have to call and remind them to delivery my laundry, or send the payment link. I think they do their work well, but staff need to get it together. read more

Hi, I've used this service several times now. They pick up. and drop off. My clothes always come back clean and folded. They don't fold socks which is fine. Everything comes back in plastic bags if request it online. I know they are doing ton of volume these days with everything going on but even though they are busy they've been reliable. The first time I used their service they called me to let me know it might be another day before they could drop my clothes back up (which is fine considering the circumstances). I appreciated the communication and friendliness. I rarely leave reviews on yelp because I think the are annoying to write but I decided this business deserves it. And the delivery guys are always so nice. Thanks! Suegene read more

This place is amazing, I get a lot of bang for my money. The staff is super friendly, the place is clean and the machines are HUGE and hold a lot of clothes, their also fast and cut time in half. Will definitely come back and I highly recommend this place to anyone. read more

Wonderful! I have been using them since they opened. My clothes are clean, neatly folded and bagged. I hate doing laundry now that I no longer have a washer and dryer. Venus at the 213 Stuyvesant location does an awesome job. I only request that she does my laundry. Only one time I was not happy; my work uniforms were washed with my regular clothes!! They apologized for the error and made sure it didn't happen again. The convenience of pick up and drop off is such a convenience to me. read more

I just used a different location for the first time-- the one on Tompkins Ave-- and it was GREAT! I am SO HYPED to have such a great laundry service so close to home. I did drop-off and my stuff was ready the next day: clean, smelled good, well folded, and affordable! My quite large load was only $20. I didn't realize this until it was too late for this wash, but they even have different options for soap-- including plant-based! read more

If you're looking for fast and efficient machines that actually clean and dry your clothes, this is the place to be. The owners and employees are all super helpful and friendly. This place has all the right elements to make a tedious chore like doing laundry enjoyable. My whole laundry experience is normally a 2 hour process. The machines here cut that time down drastically, because I wasn't constantly having to add money to the dryer... Also, cleanliness of this location gets an A++! read more

Please don't come here. It's so nice and clean and the washers are huge ( but a little pricier than most ) but the dryers are huge and clean and the folks who work there are really nice so do yourself a favor and DO NOT COME HERE BECAUSE YOU WILL RUIN IT. read more

I use this company pick up services for my laundry for about 3 months, was great at first now the service less than expected. I order pick ups my clothes never get picked up. Also contact the drivers they don't respond. When begin the service they meet me in the lobby for my pick up, now it "I'm outside". Where the professionalism? read more

I love this laundromat! The machines are new and very efficient and that staff is always kind and friendly. Recently I had something go awry and some of my whites turned pink and one of the staff members, Venus, gave me advice on how to restore the original white color and it worked like a charm! read more

This is one of the best delivery wash n fold services I've used in the area. I placed my order online for pickup and they were at my place in what seemed about 15 minutes. They finished in the amount of time I was told would take and they dropped it off promptly. My clothes smelled lovely. The online drop down gives you the option to pick your detergent , softener and dryer sheets. Yay! Seriously use these guys. They are super professional. Quick to answer the phone and speedy pickup and drop off. All in the same day! They will def be my new go to laundry service in the area. read more

Strongly suggest not using their pickup & delivery service. The prices are good but they lost my clothing items, left other people's items in my laundry, and the communication is terrible. Drivers refuse to come up to your apartment for pick up and drop off, they've tried to give me the entirely wrong bag of laundry, and you have to call multiple times when your laundry isn't picked up or delivered on schedule to even get an answer from someone. They lost a dress of mine and I had to follow up with 4-5 calls over multiple days until someone would give me a credit for the cost. They promise to call back when you report any issues but never do. I'm sad I have to make the switch to somewhere else because my first few experiences with them were great and the staff is friendly and apologetic, but I just can't use their service again for fear of losing more clothes or deal with all the issues anymore. I wouldn't recommend this pickup/delivery service to anyone. read more

This owner are friendly and loving! The machines are wonderful and clean your clothes great! The place is so clean and the staff is so helpful. I recommend all that looking for new laundry experience come on over!! They definitely have me as a new customer and I will bring all my family and friends!! read more

This is the best laundromat in the city - not an exaggeration. Its sparkling clean and the drop off service is first rate and reasonable. Venus does a better job than I do. Love this place. read more

I really like doing laundry here. Despite it being a laundromat washing up dirty clothes, the place is always clean and well maintained. The washing machines and driers are excellent without wasting your money for service not provided. The laundry attendant is always very pleasant and helps so that you don't ruin your clothes. It's in the neighborhood which is also a plus! read more

efficient n nearby $3.50 for big wash 25¢ for every 8 minute drying machine has a coin change machine too! :-)

The only thing saving this place is the fact that it is the cleanest laundry in the area and they aunty vibes, I really appreciate they ladies working hard. No matter what time you come all of the washers are taken up by staff washing drop off laundry. Worst is the drop off crowd is mostly gentrifiers. I've tried washing at different times of day, every day of the week since moving here and it never fails. They seem to have a side garage that they should convert and dedicate to drop off, pricy im sure. Its crazy. Staff needs better resource management training because walk in guest are pretty much fd. My fault for havin the audacity to wash my own draws read more

I paid for the pick-up and drop-off service and am super thrilled with the level of service. A few highlights: owners are lovely; they offer plant-based soaps; my clothes were returned packaged by category (socks in one bag, gym shorts in another, etc.); and the service was speedy! This now my go-to laundry service in BedStuy. Thank you Victor, Venus and everyone else at SWND. read more

I recently moved to the Bedford Stuyvesant neighborhood. Finding an apartment in this area that also offers in building laundry is slim to none. However I was glad to see there were a number of retail laundry options throughout the neighborhood. Prior to the strike of the novel COVID19 I attended a laundromat on the Malcolm X Boulevard strip. However once the virus became a pandemic that laundromat was one of the many businesses that decided to close their doors. For a while I've been struggling to find a replacement. Ive ventured to this laundry establishment on a number of occasions to drop off UPS packages, since they are listed as a registered drop off point on the UPS site. However this week was my first time trying them out to do my laundry, and I must say I was deeply disappointed. I was expecting nothing but great reviews based of their yelp reputation, but considering its been months since someone reviewed them things have changed. Upon entering the laundromat I loved the fact that there were blue markers on the floor indicating 6 ft. However in such a condense space, it appeared no one was really practicing social distancing. After loading all of my clothes into the washer it became evident to me that this establishment doesn't take cash, but instead uses another form of machine payment. I was a little pissed that I had to purchase a card for three dollars, especially considering this was a trial period. They should maybe put a sign outside stating this. But I gave in and decided let's give the establishment a try. While waiting for my clothes to wash in the washer there was a complete family in the establishment that did not have on mask. Nothing was said about their lack of mask or the lack of social distancing going on, until an elderly woman refused to enter the establishment until these two important measures were taken care of. Once this elderly woman stood her ground it was then that the laundry attendants decided to do their job in regards to reprimanding them for not wearing mask, and the rest of the consumers for not practicing social distancing. I was told, not even asked to wait outside, which from a consumer stand point is a turn off. I had no problem waiting outside especially as inside began to get packed and the social distancing would become impossible, but to be approached and told to go outside is completely bonkers. The laundry attendants need to learn how to communicate effectively with out being rude. Their behavior only got worst when  it was time for me to take my clothes out of the dryer. I was aware from the signs posted they did not want anyone folding clothes, however as some with a degree in english the sign insinuates that you do not want people using the folding tables. As I began to pack away my clothes one of the attendants keep hassling me about folding. Please keep in mind I was only folding one or two things here or there and I was using the cart in which my clothes were taken out of the dryer in, and simply transporting them into my laundry bag. I understand the need of certain precautions to stop the spread, for gods sakes my fiancee is a nurse. However it's a slap in the face the way the attendants went about trying to enforce things. Especially considering when I entered they were doing nothing to stop the spread. If it were not for the elderly woman making a scene and taking a stand I wonder if they would of done anything about the family not wearing mask or the lack of social distancing going on in such a time knit space. Overall presentation wise the set up is decent and the place seemed clean for the most part. However they need to teach their attendants how to customer service and also as some one who is bilingual and speaks Spanish they should also watch what they say! read more

This place I would not recommend. They advertise that you can get your laundry same day as pickup as long as it's not a large load.... I placed a request on 6/12th for my clothes to be picked up on 6/13th and delivered back to me the same day.... I texted them on their site to confirm that this could be done.., I got no response... so I called and they told me I would have to get my clothes delivered 24hours later at 1pm....I agreed reluctantly.... the day of delivery 1pm went by 2pm went by 3pm went by... at 4pm I called to ask where was my clothes and was told that I would have to wait another day for delivery... I asked was my clothes ready...the girl said yes and I said I will pick them up.... my clothes did not smell like fabric softener like I choose on the app... it was just a great disappointment from beginning to end... read more