Excellent restaurant and even better customers! I was unable to find my charge card while in the…read moredrive through... after having been traveling for 2 weeks by car w my dog, the kind wonderful woman behind me added my order to her bill and brought me to tears. I was so grateful on many levels, her kindness and giving, and it all came to me as a brief respit when I failed at adulting and yet here was this guardian angel looking over me and so thank you to her, to Jucy's, to her pastor and her parents for I am sure they are excellent in order to guide her in being so giving and kind. thank you. I had been through a difficult time after the death and burying of a an immediate family member out of state... I hope God gives me an opportunity soon to pay it forward. the food: free beans were delicious, and the giant onion rings had a light fresh breading, and jalapeño ranch dipping sauce was very good. The burger was freshly cooked properly and had a good slice of tomato and lettuce and very good bacon - was most likely way better than the Whataburger across the street.

Great customer service. The food is always great. Very clean on the inside. There are multiple…read moreitems to choose from on the menu. A little bit pricey, but well worth the money.

We arrived soon after opening on a Saturday. My son's burger according to him was good. I stupidly…read moredecided to try the fish sandwich. In the picture from my check in you can see that the fish was much bigger than the bun. It looked good on the outside and was crunchy. Looks are very deceiving. Inside it kind of looked cooked?! It tasted like raw flour. The internal temperature was warm. The texture in your mouth was squishy and gritty. The look was chunky with gooey something ?! It seemed to me that since we were the first customers that the oil was too hot and it cooked too fast not allowing the inside to fully cook or thaw. Basically the fillers for the lack of a solid piece of fish did not firm up. The onion rings where very similar in that the onion very easy pulled away from the exterior. From now on I will not order the fish. I have enjoyed the burgers, hotdog and chicken in the past.

Much better! They must have new management as the food is much better. The main thing was the…read morecustard was actually thick and what it is supposed to be. About 6 months ago we came and it was aweful. Give it a try again if you haven't been here on a while.

worst place to eat food is horrible the crispy tacos are so stale then price are crazyread more

Possibly greeting the customers when they walk in to take their order instead of holding personal…read moreconversations. The only person that greeted was mopping and we stood there for a few minutes, I even said, "excuse me," and neither the two females stopped talking to even acknowledge. We just left out...

This will be the last time ordering at the chain I used to love. Firstly, I needed to use the…read morerestroom, I had to wait for the employee that was using it to smoke marijuana. The place was so smoky and smelly it would explain why my order was so bad. I got a whataburger classic burger and when I bit into it, all I could taste was mustard and ketchup. I lifted the bun and there was a pool of each and more condiments than meat. When I took it back in and asked the manager if that was normal she wouldn't answer and would only offer to remake it. So I ordered that one plain and added the condiments myself but the burger still didn't taste like I remember when visiting Texas. So sad to see them go so far downhill. A week later we had an rv camper pull in next to us and say the same quality issues with the whataburger in Sugarland. They two said that was their last visit.

The team member was not well versed on the menu yet and no staff member was near to help she had to…read morecall out her questions so others could yell out answers. Given she wasn't well versed she didn't add anything as combo meals and charged everything individually. The food took about 30 mins for 2 burgers and a 3 piece tender with fries. So overall the service was very slow. When they brought the food and the tray of condiments over they only had one ketchup on it vs the traditional full tray of options. The burgers were still cold and the buns were stale/hard. I will say the gravy for chicken strips was flavorful and very hot! Overall not the experience we wanted to have. Prices are a little higher than your typical food chain but the portions are larger. The restaurant is large and we found good seating. They also have high chairs available. The floors were very slippery!

Just nasty, rude racist workers , rushed you through ordering food , is that all ? Is that all , is…read morethat all? Received cold food after waiting 30+ mins in the line. One of the workers wouldn't even help me. Had a group of people hanging out not eating. The new outside will not save this restaurant Then got served brown Mac and cheese!! If I could give zero stars I would, I'll be contacting who owns this store because it's just disgusting.

Very slow service. Did not receive all of my order and it took over 30 minutes to get food . I…read morewould not recommend.

Excellent service and food great as expected. Very clean…read more All employees worked without being told what to do. They transitioned from cashier, food delivery and cleanup on their own. I was impressed.

Love it.! Delicious - Everything we ordered was delicious, the portions were generous, and the…read morestaff made us feel right at home.

Better than anything you can get in Houston not gonna lie. Chicken is tasty and juicy and always…read morecrispy and fresh. Sides are good and the roles give my big back chills.

Ordered Door Dash. Although it was quick & convenient...I was highly anticipating my order, but the…read morefood was average at best,but the catfish was wafer thin. I mean you could almost see through the thin pieces of catfish. All I really tasted was breading. Severely dissatisfied. $30 flushed down the toilet. Terrible experience. The one in SC was so much better. Don't waste your hard earned money. Go anywhere else. Your welcome. I can do better at home. No excuse!

Rushed to order, missing food, rude workers just do better or close it down like the Wendy's or…read morePopeyes in this town!!! JUST KEEP DRIVING BY if you wanna order more than 2 things and get all your food you paid for

I ordered last night and they did not put my complete order in the bag. I was missing $8 worth of…read morefood!! That's essentially a robbery because I end up paying for a product I don't even receive! I just ordered tonight as well thinking I would get a better experience. I was WRONG. I ordered 6 items. Every single item they put in the bag was WRONG. The receipt was correct and had everything I ordered on it but the food in the bag was not at all what was on the receipt. Whoever the manager is, I would definitely reconsider the night crew you have working in your store 11/17 and 11/18. To the day manager, I also went last week and received no service inside. There were 5 employees sitting in the lobby at a table talking to each other. There was 1 person in the kitchen at 5pm which is crazy. The work ethic from these employees is pathetic. Do better.

I've grown accustomed to Quiktrips from my visits to the Midwest and further south, but it's…read moreexciting to have one here in Marshall. The place was spotless, customer service was good, and my wait time to wasn't long at all. Looking forward to many quiktrips here in the future!

JG score of 5/10 (+2 for breakfast food, French fries and Diet Dr Pepper, 0 for atmosphere, +1 for…read moreprice, +1 for usually great fountain Diet Dr Pepper, 0 for service and +1 for we only return when we want one of those) The breakfast food here is awesome like the sausage biscuit/ McGriddle/biscuits and sausage gravy/breakfast burrito type stuff. McMuffin stuff is okay but not as good. They do have some great French fries but we never eat the burgers or lunch/ dinner type food there anymore. We might try soon the sausage biscuit/ French fry combo! The atmosphere is blah. Trying to appeal to adult crowd. Game room is sorry. The old playground indoors with tunnels and balls was way better than this. No one anymore seems to use Ronald McDonald and his posse anymore. What a shame. Price is nice here and cheap. Fountain Diet Dr Pepper is awesome usually. Service varies a lot sometimes. We go back only really for the above few things and no other reasons.

super slow, rude workers. don't recommend to anyone passing through, a disgrace to the great…read moremcdonalds franchise