Better than anything you can get in Houston not gonna lie. Chicken is tasty and juicy and always crispy and fresh. Sides are good and the roles give my big back chills. read more

Ordered Door Dash. Although it was quick & convenient...I was highly anticipating my order, but the food was average at best,but the catfish was wafer thin. I mean you could almost see through the thin pieces of catfish. All I really tasted was breading. Severely dissatisfied. $30 flushed down the toilet. Terrible experience. The one in SC was so much better. Don't waste your hard earned money. Go anywhere else. Your welcome. I can do better at home. No excuse! read more

On a road trip and stopped by the Golden Chick. Went through the drive thru. 10/10 service and food. It was my first time trying Golden Chick and it was so good. This is better than most fast food restaurants. The food wasn't too greasy, they gave us napkins, cutlery, sauces, and lemons already in the bag without us even asking. They got the order right, the food was so good, what more could you ask for at a fast food restaurant!? read more

I go to Golden Chick at least once a week if not twice . The chicken is great. It's always hot and fresh when I order it. One of the things I like best is the staff as they seem very receptive. I cannot remember a bad order that I picked up that was wrong. I also like the fried fish, which is always hot and fresh. It is one of the better places to get fried fish in this area. The place is usually clean and well kept. I'm sure every now and then an order gets messed up. It happens,However, the staff appears to be willing to make things right if something goes wrong. This is why I give my overall rating on this place a 5 rating . read more

I was driving to Texarkana from Houston for business and I wanted something different than the same old Whataburger. Sonic, ect. and I saw The Golden Chick and thought I'd give it a try. I'M SO GLAD I DID!! This was my first time at Golden Chick, but it won't be the last!! I had a Drumstick, Fried Okra, Roll, and a Tea. Y'all it's the BEST CHICKEN I've ever had!! It was crunchy, hot, and the spice was just right. Whoever was cooking that night deserves an award, WOW!! The roll and okra were great too!! Win Win!! It was so good that when I got to Texarkana for my meeting, I kept asking people, "Have you ever been to Golden Chick?" Everyone kind of looked at me like, well duh?! Anyway, Golden Chick of Marshall, Texas you have a HUGE fan now and I will definitely be back and I'm bringing friends! Thank you for the awesome chicken, and the great service!! read more

Should hire people that could find their way out of a paper bag!!! Didn't go inside so do know about ambiance. Person taking order is beyond RUDE!! Food okay read more

Food was bland all just tasted like oil salad was wilted cheese was funky 55 dollars worth of food all of it was gross except the mashed potatoes that had almost no gravy and my squished and smashed rolls read more

Went for a late night dinner yet for some reason they decided to close early and give no explanation. If you're short staffed then the management team is supposed to step in and pick up the slack. Too often now you have bosses and supervisors who don't know how to be leaders and have no reason to be in that position. If you can't lease by example you don't deserve to be a manager and if you can't pickup the slack then you shouldn't have taken in the responsibility. Places are losing money hand over fist because of situations like this and it's just unacceptable but sadly seems to be the new normal and that has got to change. read more

Pulled in the drivethru for a 2 pc meal, 3 fried shrimp and a Fletcher's Corn Dog. Received our food and got halfway back up the road and my wife realized she didn't have her 3 shrimp we ordered. Looked at the receipt and seen that we weren't charged for them anyway. Went just said oh well and headed back to Shreveport. The corn dog wasn't good at all to me. The crust wasn't sweet. The chicken was good. read more

it is very good and GREAT service just need to refill the ice quicker because I had to go somewhere and there was no ice so 5 minutes late to a meeting read more

Clean facility! Tasty food! Courteous employees! Thank you Golden. Chick for meeting our expectations and keeping up the wonderful service through the tough times! read more

This is good food. JG score of 5/10 (+2 for food, 0 for atmosphere, +1 for price, +1 for fountain Diet Dr Pepper, 0 for service and +1 for we like to return) Our favorites here are the fried fish, the baked chicken is really good and the green beans. We also like the chicken salad especially on their rolls. This food is good. Chicken Tenders here are actually 3rd behind fish and baked chicken for us. The atmosphere is nice. It is a lot better than many fast food places. They do have fountain Diet Dr Pepper! The service can be the weak link here. Sometimes fast and friendly and sometimes you wonder what is going on back there. We like to return here at least once a month. read more

Golden Chick - Baked Chicken - Fast Food Near Me - Marshall, Texas

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First time to go inside. I have never asked for a refund of my food before l left the register. I know we shouldn't judge those who look like they are on drugs and along with their behavior in front of customers. I was the only customer and l ordered more than normal which took several minutes to prepare by the friendly helpful staff. Then this rocking back and forth manager hitting one hand into another repeated over and over if you don't want to be here, l can fix that. You all need to be busy. He kept telling 6-8 people if you don't want to be here. If l go into a place warmly welcomed then poof. The air changes. l am not spending nearly $40.00 on chicken. I dont care if fresh paint, shiny windows. I chose a place that l should feel the same going in as l do leaving! I got my bag and he finished with his rant. I asked could you have waited for me to leave? He then said don't give me a lecture. I said no, just give me a refund. Tuesday at 6pm there were more workers there then the local Chili's. At my age, l don't have tolerance for rude behavior or mannerism when l am spending money. Plus Chicken Express was cheaper. read more

I am not sure how hard it is for one individual to learn to read an order. From the beginning to the end my order was fucked up. Sadly as it maybe the same person who was a waitress at chili's and messed up my order at that place and her attention to detail was horrid. read more

Horrific service. I was so offended by how rude and racist the people behind the counter behaved towards me.

We order a 16 piece meal, half and half, drive-thru window. Half regular, half spicy. We get home, I open the box, take out the regular figure the spicy is on the bottom. My friend gets into it and can't find any spicy chicken - because - there is none. At the store, she - my friend - heard and watched the dude at the window stop and ask if this is half and half to the cooks? Now, she calls over there. We didn't get any spicy chicken. "Well, you can come back here and get some spice packs". She goes back with receipt and is told that they aren't going to give her anything because "there is no proof". They gave her a back of spices and sent her on her way. What kind of retarded, lame, stupid people are running this business? Who drives clear back up to a fast food restaurant in order to try and pull some kind of deception? This drivel from this manager intoned that she is a liar. When you are going to spend $26 on a meal, you want what you paid for! We aren't poor or broke, we weren't trying to get tomorrow's lunch ie: leftovers for free. It's the principle of the thing. You don't get what you ordered - she is pregnant btw, my friend and has cravings for spicy food - you want them to honor the fact that they didn't give you what you ordered. I suggest to anyone going here to have them open up your bag/box and show you everything that you just doled out a large sum of money for, cause' they aren't going to make it right once you leave. read more

today around 1 pm i had gone to get some chicken tenders and i had ordered a 6 piece all spicy with gravy fries and the drink well i get home ( i don't live close ) right i open my box there's no gravy there's only 4 piece and they're not even spice i was so disappointed i just sucked it up & ate some plain chicken tenders i mean no hate but the chicken be good but it's the fact that i paid $13 dollars to no be given right order read more

This place is amazing, but the inside is only open for carry out, and they forgot napkins, a fork.

I wish that I could rate with negative stars! They never get an order right! Go to Chicken Express instead!

6:30 PM+ Friday night_ no one in line waiting+ 6 teenagers working in back= NO CHICKEN READY.. Order to dine in. 20 minutes later received food. Gave lighting at the counter $20.20 cash for the bill of 15.13. Received 7 cents back. I told her she gave me correct change. She said sorry and apologized for the mistake after she ran it through her calculator. I worry for the future of our country. read more

I've been several times and I've never had issues. Great chicken strips, fries, and rolls. Fountain drinks are good and the prices are decent. Friendly staff as well. I'll be back! read more

great customer service. My order is always right and the food is fresh and ready on time. I absolutely love it!!!!

Horrible horrible horrible service. I've been waiting at the drive thru for more than 15 minutes. Left with getting our money back and no food. read more

My husband and I ordered a 3pc chicken and 4pc tender combos with sides of dirty rice. We received meat and rolls shortly and was informed that the rice was cold and was being heated up and she would bring it out shortly. 14 minutes later we still hadn't received it. I took I untouched plates back to the counter and asked for the manager. I explained the situation and was informed they bought our meat to us to eat and we could eat the sides when they were bought out. Why would I order a combo if I wanted to eat it separately?. read more

Best chicken tenders ever, great rolls, good coleslaw. Manager and staff were extremely helpful and friendly.

LOVE this place! I drove by it for years, then finally stopped one day to check it out, and I'm SO glad that I did!! The staff is always friendly and helpful, and they have some of(if not THE) the best chicken tenders I've ever had. Their rolls & corn nuggets are amazing as well. Golden Chick has now become a must when I pass through Marshall!! read more