We arrived soon after opening on a Saturday. My son's burger according to him was good. I stupidly…read moredecided to try the fish sandwich. In the picture from my check in you can see that the fish was much bigger than the bun. It looked good on the outside and was crunchy. Looks are very deceiving. Inside it kind of looked cooked?! It tasted like raw flour. The internal temperature was warm. The texture in your mouth was squishy and gritty. The look was chunky with gooey something ?! It seemed to me that since we were the first customers that the oil was too hot and it cooked too fast not allowing the inside to fully cook or thaw. Basically the fillers for the lack of a solid piece of fish did not firm up. The onion rings where very similar in that the onion very easy pulled away from the exterior. From now on I will not order the fish. I have enjoyed the burgers, hotdog and chicken in the past.

Stars would have been better if service was. Food was average while waiting on my…read moreMobile order and the ticket came out the young girl said what kind of name is that. (Rude and funny way ). I said to the young girl it's mine! They were shocked and did not Give eye contact afterward. It's fine if you find a name odd but you never know who is in front Of you and how they will react to your comments even if you tried to make it seem that you weren't meaning it that way.

The two times I've eaten food from here, it has been good, the meat and veggies very fresh, great…read moreservice from the counter personnel as well. My gripe is with the menu...there is no descriptions of the food...you have to Ask what is on each taco, or in each burrito...put the basic ingredients up on the board, so your customers can just go up and order. This won't be a problem once I have a few more visits under my belt, but for someone passing through, and reading the menu online, it will keep customers away...no one wants to sit at the ordering window for 10 minutes with a carload if screaming kids! Great food...once you learn all the combos...

worst place to eat food is horrible the crispy tacos are so stale then price are crazyread more

The team member was not well versed on the menu yet and no staff member was near to help she had to…read morecall out her questions so others could yell out answers. Given she wasn't well versed she didn't add anything as combo meals and charged everything individually. The food took about 30 mins for 2 burgers and a 3 piece tender with fries. So overall the service was very slow. When they brought the food and the tray of condiments over they only had one ketchup on it vs the traditional full tray of options. The burgers were still cold and the buns were stale/hard. I will say the gravy for chicken strips was flavorful and very hot! Overall not the experience we wanted to have. Prices are a little higher than your typical food chain but the portions are larger. The restaurant is large and we found good seating. They also have high chairs available. The floors were very slippery!

This will be the last time ordering at the chain I used to love. Firstly, I needed to use the…read morerestroom, I had to wait for the employee that was using it to smoke marijuana. The place was so smoky and smelly it would explain why my order was so bad. I got a whataburger classic burger and when I bit into it, all I could taste was mustard and ketchup. I lifted the bun and there was a pool of each and more condiments than meat. When I took it back in and asked the manager if that was normal she wouldn't answer and would only offer to remake it. So I ordered that one plain and added the condiments myself but the burger still didn't taste like I remember when visiting Texas. So sad to see them go so far downhill. A week later we had an rv camper pull in next to us and say the same quality issues with the whataburger in Sugarland. They two said that was their last visit.

Excellent chicken, if you like spicy Cajun style fried chicken. And most of the sides are good. No…read morecomplaints with the food at all. Four stars, easily, there. It's the service side where they fall down. They have hover been overt,y rude, they're just not very friendly, and seem to border on rank incompetence. Neve, NEVER go to the drive through. Your order will be wrong three out of four times or more. It's so consistently wrong, I'm not sure even incompetence can explain it. They must just stick whatever is in hand in a bag and gamble that people won't look, or won't cone inside and complain. You'd think that just plain old incompetence would on,y screw up one order in four or five. Second, you can order the very same order three or four times in a row, and the cost will vary every time. It's like you order and the cash register spits out a random number between $25 and $32. Finally, and worst of all, they are slower than Xmas. It's like they're walking around in molasses back there. You order, they have you repeat it three or four times, and still can't comprehend it; their memory is terrible (e.g. "I'll have 2 pieces of spunk dark meat with slaw?" Two or three pieces? Regular or spicy? With French fries?"). It's like a bad SNL sketch.

Didnt answer to the drive thru, when i come by they actually do it takes forever. i do not…read morereccomend this place

Excellent service and food great as expected. Very clean…read more All employees worked without being told what to do. They transitioned from cashier, food delivery and cleanup on their own. I was impressed.

Love it.! Delicious - Everything we ordered was delicious, the portions were generous, and the…read morestaff made us feel right at home.

Better than anything you can get in Houston not gonna lie. Chicken is tasty and juicy and always…read morecrispy and fresh. Sides are good and the roles give my big back chills.

Ordered Door Dash. Although it was quick & convenient...I was highly anticipating my order, but the…read morefood was average at best,but the catfish was wafer thin. I mean you could almost see through the thin pieces of catfish. All I really tasted was breading. Severely dissatisfied. $30 flushed down the toilet. Terrible experience. The one in SC was so much better. Don't waste your hard earned money. Go anywhere else. Your welcome. I can do better at home. No excuse!

drive thru is slow. i've been here twice and the first time my tortilla was cold. this time they…read morebarely put any meat in my taco. going here feels like playing russian roulette. you always feel like you're about to get screwed. i don't even understand why the employee would barely put meat in my taco. they're not paying you more to screw me over.

I ordered last night and they did not put my complete order in the bag. I was missing $8 worth of…read morefood!! That's essentially a robbery because I end up paying for a product I don't even receive! I just ordered tonight as well thinking I would get a better experience. I was WRONG. I ordered 6 items. Every single item they put in the bag was WRONG. The receipt was correct and had everything I ordered on it but the food in the bag was not at all what was on the receipt. Whoever the manager is, I would definitely reconsider the night crew you have working in your store 11/17 and 11/18. To the day manager, I also went last week and received no service inside. There were 5 employees sitting in the lobby at a table talking to each other. There was 1 person in the kitchen at 5pm which is crazy. The work ethic from these employees is pathetic. Do better.

The lady yani m . She's rude lol put her on the fryer or some where she doesn't have to talk to…read moreanyone

I've grown accustomed to Quiktrips from my visits to the Midwest and further south, but it's…read moreexciting to have one here in Marshall. The place was spotless, customer service was good, and my wait time to wasn't long at all. Looking forward to many quiktrips here in the future!