I decided to stop by since it had been a while, and I remembered having one of the best chicken sandwiches here. What stood out to me before was the size, the texture of the chicken, and the soft bun--it was a great sandwich. Unfortunately, this location didn't live up to that memory. I went through the drive-thru around 3:30 p.m., after the lunch rush, which I appreciated because there wasn't a line. However, the service wasn't pleasant. The employee at the window made the interaction feel rushed, almost as if I was inconveniencing him. I had to ask for my condiments twice because he seemed more focused on juggling the drive-thru window and taking another order over the speaker than making sure my order was complete. That was frustrating. To make matters worse, the chicken sandwich itself was disappointing. Instead of a nice, even filet, it was more like a ball of chicken that wasn't even suitable for the bun it was served on. I'm honestly not sure why it made it out of the kitchen looking like that. I know every location can be different, but based on this visit, I'd be hesitant to return to this one. Outside appearance was nice and inviting. read more

Golden Chick - Chicken sandwich - Fast Food Near Me - Irving, Texas

See all

This is a great location of Golden Chick. The service was excellent and out of the ordinary. I'm not sure who was working. But they made my day. They gave me the most flavor and crispy fish and the buns were warm and with the perfect amount of butter for me. This is my new favorite location for Golden Chick. Always loved their fried catfish and they did go above and beyond. read more

Golden Chick - Southern Fried Catfish - Fast Food Near Me - Irving, Texas

Here today! Golden Chick reminds me of Churches Chicken, but without all the grease. Golden Chick was only 1 mile from my hotel and I was too tired to drive further. It was early in the day so I got enough to eat some now and some for later. Besides the chicken, I got a side of their zesty shrimp, corn poppers and delicious Mc. Donald's sweet tea. Oh, there was a customer that was obviously having a bad day and was looking to take it out people she could control, they gave her everything but the kitchen sink to hurry and get her outta there. When I see people like her or situation like what I witnessed, it truly makes me rethinking my own actions; from both sides/outside looking in. Yummy lunch and dinner, especially how the staff handled a difficult customer. Here today. There tomorrow! read more

Golden Chick - They sale the spicy seasoning, reminded me of Popeyes seasoning. - Fast Food Near Me - Irving, Texas

I ordered the wicked meal with a sweet tea light ice side of corn nuggets my food looks like someone just slung it in the bag and the tea wasn't tea it was lemonade like I've never had my food even look like this dry and all read more

Golden Chick - This the dried food - Fast Food Near Me - Irving, Texas

I ordered 3 piece spicy combo w a dr.pepper they informed me there was no dr.p so I asked for a half and half tea... it has no ice and taste like water/unsweetened tea i also realized I received regular tenders and not spicy im very unhappy w my order read more

Awful! I ordered a 2 piece chicken with coleslaw and tea. The chicken leg was pink and the other piece had weird yellow slimy stuff under the skin. It also smelled strange. I was so hungry but could not eat it or take it back since I was at work. I tried to heat the leg in microwave...still pink! I tried hot sauce on it. No luck! I'm still hungry and disappointed. I hope I don't get sick read more

Golden Chick - Slimy yellow stuff on chicken. - Fast Food Near Me - Irving, Texas

Food was horrible, this chicken made me sick for three days . It was the only thing I ate that day and after two hours of consuming, I was vomiting and blowing up with fever , frequent restroom visits . If I could give it a half star I would. I would never hate on a food place but this specific location doesn't care . read more

I've been dying to try this place. Though the chicken was good, it tasted much like it was trying to be Chicken Express. That is not an issue with me, so I loved it. However, the sides here all seemed rather flavorless and over-fried? The fried okra was a huge disappointment. The fries were very good, though! I also loved the hint of sweetness in the huge buttery rolls! Overall not a bad experience, but also not the best. Worth a try! read more

Golden Chick - Fast Food Near Me - Irving, Texas

My coworkers and I ordered wicked wings from this location. We also had fried okra and corn nuggets. I was not even half way through my food before I had gotten sick and ran to the restroom to vomit. I came back to the office to my co-workers stating they are also experiencing stomach pains and headaches. I spoke with the manager on duty at 1:44pm. After I explained what we were experiencing, she asked me did I still have the food and also stated I would need a doctors note in order to be helped. She stated she couldnt do anything to help us at all. I have worked in the fast food industry as an assistant general manager for over a decade and I am completely aware of the protocol when receiving a call concerning a health issue with the food purchased. She did not even seem aware of what to say or do in this situation and did not comfort us whatsoever about what we are experiencing. There was no apology at all. We will not be returning. read more

Service was so great workers were so nice ! Food was nice and fresh , Was clean inside as well !!

The chicken is always cooked fresh and customer service is outstanding! I love this location

I was late getting out of work for lunch and this place had the shortest line at that moment. It filled up quickly behind me and they had a person directing traffic. I hadn't been here before and as I pulled up to the menu board, I realized I had a few options. I saw the 3 pcs catfish and picked that quickly. I was out of the line in no time! The cole slaw was pretty good and the catfish strips were very good. Not bad for fast food! The roll, well, it was a roll. I was tickled to see they are the sponsors of the Texas Ranger Dot Races. Hmmm, with the way my Rangers are playing, I wonder if the Dot's are any good with pitching or hitting... read more

See all

I ordered a family meal and they didn't put my 2 sides or add the extra sauce I asked for. So I have 12 dry tenders and 4 rolls. My family and I were so disappointed we spent our hard earned money on this disgrace of a good chain read more

If I could give zero stars I would. Please see attached receipt and what I received or lack thereof. I don't know if it's just because I live in Irving or what, but fast food over here is really atrocious. Even checking reviews of fast food places in Irving you see 2 or less stars & I'm sad to say it's true. I wish I would have went with my first mind but had family over late and decided to grab chicken. I ordered a simple 12 piece MIX chicken, that was supposed to come with 2 family sides. Mine were supposed to be mashed potatoes & Mac n cheese. I only received the Mac n cheese which was watered down and deplorable. They did NOT include the other side which should have been mashed potatoes. The MIX order of chicken consisted of 10 pieces of DARK meat and 2 pieces of white (MIXED) and smelled rancid. Either the chicken was old yet still fried or it was old and refried again like customers would not know any better! The entire $50 meal was inedible! I will be returning the meal as soon as they open tomorrow since they closed right when I made it home. I'm expecting a full refund and may even contact the health department. Dinner ruined. Gave them 1 star because 0 is unavailable and I did enjoy the gallon of tea for dinner. read more

See all

This was my first time eating this and it probably will be my last the chicken was very bland to me but I will say that the spicy chicken strips had better flavor I don't know if it's because of the spices but I really wasn't feeling it Williams Chicken is the best it's just too far from my location so that's why I settled for this place instead I should have just went to Whataburger and as far as the dirty rice it was just okay nothing to really write home about! So I'm gonna have to pass on this one! The chicken itself was fresh tho nice and crispy read more

Golden Chick - Fast Food Near Me - Irving, Texas

See all

Very disappointed!! Ordered at drive thru and was told it would be a 10 minute wait for chicken. I pulled up and paid. Again was told by staff about wait and I acknowledged. Told staff I would be parked in handicap spot in front and he stated he will bring out order. I waited 15 min and no food. I then decided to put on my foot brace so I can walk into store to check status of my order. There was no others dining inside and went up to counter and my food was just sitting there. I told the young man I've been waiting outside and a gentleman in a blue shirt turned around and saw me and pointed to my food. No acknowledgement or apology. I got home and realized my chicken was overcooked and well beyond extra crispy. They did not give me green beans but instead some type of Cajun style rice I had to throw out as it was too spicy hot for me to eat. I have been to this location several times as I work down the street and never encountered such a bad experience. After spending over $40 on food, I am so disappointed as I always rant and rave about their chicken. I will rethink that compliment now!!!! read more

The staff was clean and courteous, the facility was scrubbed until spotless both inside and out. But importantly, the food was hot and fresh. I ordered the Nashville Hot Chicken Sandwich and a side of jalapeño poppers. The sandwich was pretty good but the poppers were great. Stop by this location when you're in the neighborhood and you'll be treated right. read more

A Texas original! Never tried Golden Chick but I am always on a quest to find the best chicken tenders so I gave it a try and was not disappointed! The tenders are moist, crunchy on the outside and not greasy at all. Fried the same with a great light breading. Very friendly and helpful staff and the community in the restaurant was fun to talk to. Then to top things off they have a commentary soft serve ice cream, can it get better! Comparing to the best tenders they are in the top 3, I think they have Popeye's beat as they are less greasy. But local Chicken Barn in Modesto, CA still holds the top spot. read more

ZERO Stars. Ordered the food. Didn't receive full order. Then my fish dinner was the 3 smallest fish fillets in the sea. The party wings(over cooked) were bigger than the fish. Don't waste your time its just OVER fried Golden Coral food! read more

Nasty!!!! I opened my box of chicken and the chicken was white like it wasn't even cooked. Trash Location don't waste your money. Who ever runs thus Location fire yourself read more

Perfect chicken. Crust was fried to perfection, This was a quick and clean lunch. Great chicken tenders at a good price. Hopefully, the bar will stay high, they are off to a great start, read more

Golden Chick - Mixed tenders, poppers, and gravy - Fast Food Near Me - Irving, Texas

Came here because they had the fletchers corndogs. Only disappointed with the size but it was delicious.

Horrible customer service, the lady that work at the register today at 12:40pm does not speak English good enough to be a cashier.... I asked about the different sauces they served and she couldn't tell me what they had. She tried to make it out like I asked for a free sauce, and was very rude when I asked for ketchup. read more

Golden Chick is great. This location is always clean and quick. Chicken is perfectly cooked. Great sides and tea. Golden Chick es el mejor pollo de la ciudad. Asegúrate de pedir un rollo. read more

Another highly over-saturated QSR sub segment, the fried chicken market. While I am cognizant of the fact I am in the South, I really did not think I would have so many options for fried chicken and fried chicken derivatives. Chicken Express, William's Chicken, Raising Cane's, Popeye's, the progenitor itself Kentucky Fried Chicken, Zaxby's, Chick-Fil-A, Church's Chicken, Helen's Hot Chicken, Pollo Campero, El Pollo Loco, and even Bush's Chicken if you venture out of DFW a few miles. I did not mean to have a bit of a monologue, however it's inescapable for me. I do value fried chicken, it's an efficient meal when used in moderation. It's affordable, satiating, and somewhat easy to digest. Golden Chick is perhaps one of the more standardized chains. Known primarily for their yeast rolls, this chain has both tenders and your more recognizable standard chicken pieces (breast, thigh, wing, drumstick). They also have catfish, which does get a different batter treatment. The chicken pieces, at least that's what they will be called herein, are available in Golden Fired and Golden Roast, of which I actually prefer the Golden Roast. The tenders, are only available fried up, however they are done up regular or spicy, and now with 2 or so dipping/dunking options. At the current time that would be classic buffalo and Korean BBQ. My biggest complaint here would be the sides. The battered french fries typically come out limp and tend to be unsentimental , the macaroni and cheese is disastrous, and this would really be the area where they could improve the most. However, when fresh, the yeast rolls are really quite good. They also have "Lotta Zing" seasoning packets if you request them, which are a nice touch. Overall, you can feed quite a few people with their family meals, and chicken tenders tend to be universally accepted by even the pickiest of eaters. read more

The food was pretty good. I don't eat fried chicken often so when I do it needs to be good and they didn't disappoint. They seem to be pretty busy during lunch rush so be patient if you come in at that time. read more

Visited this location around 8:30pm for the second and last time. Drive thru: My order was an 8 piece chicken mix 4 breasts & 4 legs The lady that was taking the order vanished for 2 mins. A guy gets on the mic and immediately says, "First of all, we don't have breasts and I wouldn't ring it up with legs.....we have thighs and wings...there is a 16 min wait for breasts..." After being addressed like that, who in their right mind would want to wait for anything from this location. I began to laugh because I honestly couldn't believe that statement came from an employees mouth. Why did I come to this location?--because I got tired of chasing the invisible chicken sandwich from Popeyes I took my order to KFC and they were happy to sell all pieces of a chicken I wanted plus a few T#s from the bell side. What I find extremely sad about this location is that this store is NEVER EVER EVER packed with customers, maybe @ lunch time and that's probably because McDonald's gets full. The Texarkana location is by far the best Golden chik around and that will be the only restaurant I visit. Good luck to this location read more

Coustmer service sucked! Food was ok, but they really need to work on the service.... I thought the lady that took my order was rude. The bathroom was dirty. This place is run by 16 year old kids which means they don't understand what's going on... the food took forever as well! I'll pass not going back. read more

I first visited this Irving, TX location in March 2021. I'd never been to a Golden Chick previously. I've since visited the same location perhaps a dozen times. I've tried their "Big Golden" sandwich, the tender combo (my fave), their cod sandwich, the "tender salad" and the seafood meal. And added the fried shrimp to a few meals. I've been pleased with all of them. The tenders melt in your mouth, and the batter is subtle and not oily or overpowering - just enough to hold the meat together and provide a little "crunch". The sides are fresh, and neither overly salted, nor overly sweetened -- and plenty of choices too. The fried shrimp is delicious. And that cod sandwich -- tasty and premium cod -- which is hard to find at other fast food joints. And the sweet/brioche rolls are a nice touch. They have a generous selection of different dipping sauces. The meat portions here seem more slightly more generously sized/substantial than Chick Fil-a. I am now a big fan of Golden Chick. read more

Garbage. I was pinned in the drive through and forced to stay. Legit stuck in line so long my low fuel light came on. The gas station is across the street and I just figured it would be a quick dash. There's no reason you should take 30 min in drive through. I could have plucked and cooked a chicken at home quicker. read more

Man look. This place has really great food but that's golden chick. The drive thru was so horrible and long and a waste of time. I was charged for my extra rolls just to get back to work and not have any. I asked for light ice and got none at all. I just don't have time for people who can't do an order right like they didn't have time after the long line. read more

I like Golden Chick, but this is ridiculous. I waited in line for two small strip of fish. Which was the hardest thing I ever tasted. Fries were half cook and cold. I can't called because their phone keep going to voicemail. I'm not understanding. read more

The drive-through girl has terrible customer service. Will not be returning and will not recommend coming here EVER

Very nasty fried chicken. The oil it was fried is tasted old. Will never go back here.

I decided to make a lunch run today for work. Everyone gave me orders and cards. The guy behind the counter was very nice. I was organized and this went really smoothly. If the entire experience was with him this review would be VERY different. Once my order was placed into 6 seperate bags one by one they yelled numbers out. No ticket on bags... just one ticket call and that's it. I was at drink station filling drinks while these numbers were yelled out (along with numbers for other customers). Made my way back to the counter where no one was willing help me determine if the orders were even mine much less which order was belonged to which ticket #. The manager was VERY rude and said "that's why we call the ticket numbers out". I asked for drink carriers and a large bag to carry my 6 drinks in.... She rudely pointed to drink station and said they are over there. Then denied me a large bag to carry them in... Then guess what... shocker.... We got someone else's food too and we were missing an order. Most of this could have been advoided by adding a receipt to each bag.... there is nearly ZERO concern for the customer and it is clear why this place has terrible reviews. I hope someone who cares sees this review and implements changes that will help make lunch time less chaotic and more customer focused. read more

Serving cold, undercooked fish and serve dull smelly left over sides on Sundays for a whooping $18. Servers with attitude and prepare to wait for 20 plus minutes for a simple order of fried fish. They serve dry old cold fries that's too salty. Their drinks are flat and serve diet soda instead of regular soda. Check before leaving. read more

Great customer service. I was impressed that they greeted each customer as they entered the store, but I was not impressed with the food. I ordered the fried catfish and fries. The catfish was undercooked and size portion were really small. The fries were over cooked and tasted like they were deep fried twice (cooked once initially and sat at and got cold, so they fried them again). Fries sounded like I was bitting into a chip or Cheeto. read more

2 tenders on a $7 salad that took 10 minutes to make?? What's the point. I could get a meal for less.

I was happy to learn there's now a Golden Chick in my neighborhood so I went looking forward to tenders and hot rolls. The staff was nice but my order of rolls were hard and dry. That was the main reason for the trip. Such a let down. read more

I hate this location! I love Golden Chick but this place will serve you anything! Every time I come here the food is never fresh. I've given them multiple chances to redeem themselves. Guess, I'll go back to the Marsh Ln location in Addison where I NEVER have this problem. read more