Portillo's is typically a hit or miss with us here. Depending on what you get will actually determine how you like the food. We always get the [Jumbo] Hot dog, which is not as big as you'd expect, but it's tasty. We enjoyed eating the Jumbo Chili Cheese Dog, Char-Grilled Maxwell Street Polish Sausage, and the Char-Grilled Polish Sausage. These are all the hot dogs we typically order. We're not fans of the Italian Beef Sandwich nor the Big Beef Sandwich; they typically have a lot of gravy in them. The Char-Grilled Italian Sausage Sandwich wasn't worth it. If you side the gravy and don't add peppers (an extra charge), you'd literally just get the bread and the sausage. The fries and onion rings are usually mediocre, but it's good served as a meal. On the other hand, the staff has always been kind, both in-house and drive-thru. The place has never been too crowded. read more

I've loved Portillo's ever since I first moved to Chicago back in 2001. I became a regular pretty quickly. It was one of those places you just kept going back to because the food was consistently great and it felt like a true Chicago institution. So when Portillo's finally came to Texas, I was thrilled. Let's start with the star of the show...the Italian Beef with hot peppers. It's incredible. Order it dipped and you will be in food heaven. And if you really want the ultimate Chicago move, make it a combo by adding the Maxwell Street sausage. That combination is absolute perfection. Messy, bold, and ridiculously good. Of course, the Chicago-style hot dogs are outstanding too. Just make sure you order it the right way and "drag it through the garden." That means the full lineup of toppings, just like they do in Chicago. It's the real deal. The sides are fantastic as well. The crinkle-cut fries are always solid, and the onion rings are super crispy and addictive. If you're trying to behave a little, the chopped salad is my wife's favorite. It's fresh, loaded with flavor, and honestly one of the best salads you'll get anywhere. And here's the surprise for people who haven't tried it...the hamburger is fantastic. Big, meaty, juicy, and full of flavor. I'll say it plainly. It's better than just about any fast-food or fast-casual burger out there. Bottom line...Portillo's isn't just another restaurant. It's a Chicago legend that delivers every single time. I'm glad Texas finally got the memo. read more

Portillo's Grapevine - Italian Beef with Hot Peppers, Chicago Style Hot Dog, and fries - Salad Near Me - Grapevine, Texas

If you haven't gotten your heart shape chocolate cake yet, grab it now!!!! I tried it yesterday at work and it was so soft, I had to get one today for home. read more

Portillo's Grapevine - Salad Near Me - Grapevine, Texas

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First time there, drive-thru was super slow. Costco hotdogs are way better. I have never had a hotdog where the skin has a crunch when you bite into it. read more

This place is really growing on me! I think part of this is the fact that they have regular deals on different food items which make eating here are a great value! You definitely need to join their club! It's counter service, pick up your own food, but they do a really great job! They have kiosks which you can order from... or use their app if you don't want to go to the counter. They seem to have really high-quality food for the price. The burgers are huge, almost enough for two. Onion rings are really good, but no one beats Sonic! The place is well lit, well maintained and always very clean. Outdoor seating available, if you like. Will, absolutely come back and do highly recommend! read more

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I have now been here twice and have tried one of their Chicago dogs with rings, and a burger with fries. I typically only eat hot dogs at a baseball game , and I am a mustard and onions gal. However, I really enjoyed the Chicago dog. I liked the veggies and I thought the hot dog was quality. The burger was hefty and it had a backyard, grill quality to it. They do crinkle cut fries that all were fresh and crispy, but fluffy on the inside. Though my favorite were the onion rings. Super solid and you don't get that onion pull. Clean bites! When I got the burger, I used the drive thru, and it did have a bit of a wait, but everything came out fresh. Next time I will be trying their Italian beef. read more

Portillo's @portilloshotdogs -- Grapevine, TX Got to try Portillo's Plant Based Garden Dogs made with @fieldroast hot dogs, mustard, relish, celery salt, onions (I prefer grilled), tomatoes, sport peppers, pickle and a poppy seed bun! So delish! & they're open late! #Portillos #Fieldroast #PlantbasedHotdog read more

Portillo's Grapevine - Salad Near Me - Grapevine, Texas

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Favorite hometown restaurant from my home town of Villa Park, IL the original dog house Best Chicago dog in Texas !!! read more

I had some high expectations for Portillo's as my friends in Chicago rave about it but I was honestly a little disappointed. I sent a pic to my Chicago friends and they asked me "where is the beef"? I was expecting a beef filled sandwich but what I received was nothing like what everyone described. I think Potbelly's makes a better beef sandwich and their peppers are even better too. The burger was huge but I feel it lacked seasoning. The best thing we ate was the onion rings which were a 10/10! read more

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Service is a 10/10, I ordered online and picked up quickly. The food was tasty and hot. The only negative experience we had, which I took away a star for, was missing items that I paid extra for but did not receive. Even so we will be back to try other menu items! read more

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Second time here within a week. Great food and nice friendly service! I love e how they call out the number and neat phrases they use to pick up your food. Love the Italian beef sandwich and fries dipped in their delicious cheese! Yummy! read more

Portillo's Grapevine - Italian beef sandwich, fries in the bag, and cheese for dipping! - Salad Near Me - Grapevine, Texas

Great beef sandwiches and delicious lemonade! Hey it's fast food service is okay. But it was fast! read more

Lunch date with the family and hoping for a like Chicago nostalgia. I need someone to inform these Texas locations that Italian beefs/combinations are adorned with pepperoncinis, NOT sliced Bell pepper. This was possibly my only negative takeaway the ambiance was awesome. Vintage. Service was modern and fast. Kids had bacon cheeseburgers. Wife and daughter came for the cheese sauce. Seriously. They even got some to go. Good time was had by all. read more

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Portillo's... a Chicago institution serving up the classics with all the Windy City fanfare! First up, the hot dog--executed with military precision. Steamed poppy bun? Check. Neon green relish? Check. Sport pepper, tomato, pickle, and that mandatory sprinkle of celery salt? CHECK. This little wiener was a masterpiece. Then came the Chicago beef & sausage sandwich--dipped. Now, I knew going in that Chicagoans take their Italian beef seriously, but no one warned me that the sausage in this bad boy would come in HOT. Like, "contemplate your life choices" kind of spicy. Delicious? Absolutely. A little sweat-inducing? Also yes. And let's talk about the crinkle-cut fries--my personal favorite fry shape. They had just missed the "piping hot fresh" window by about two minutes, but that didn't stop us. We ate every last one like the dedicated fry enthusiasts we are. Final verdict? This place is a well-oiled machine of deliciousness. Would I do it all over again? In a Chicago minute. read more

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I have been to multiple Portillo's locations across Illinois and DFW, this was the worst. The food tasted completely off, and I was nauseous the entire ride home. I ended up throwing up all of my food and felt immediately relieved when it left my system. To top it all off, when I went to use the restroom, every single toilet, yes, 3 of the 3 toilets, were unflushed and filthy. This visit turned me off from Portillo's completely and I can't see myself even wanting to go to The Colony location that's nearest to me after this experience. read more

I don't get all the hype but my husband likes their Italian beef sandwich, I've had an "ok" hotdog before and I did have a good salad the other day but other than that... it's just not on my list of favorite places. It's never crowded when I've been. read more

After hearing a great word form church we arrived at Portillo's for the Big Burger Bundle. The hospitality and friendly welcome from Kelly was top notch. The young lady announcing the orders ready to go made us laugh with her witty word play of humor. The vibe here is always fun and all about the fun. Come on in to Portillo's read more

The people could not have been nicer. They had a lady that kept the dining room spotless. My husband really enjoyed his Italian beef and sausage sandwich I had the beef n cheddar croissant. The beef was excellent but I thought they had left the cheese off until I opened the sandwich. It might have had a tablespoon of cheese on it. Nothing like the picture. I won't be ordering that again if we decide to go back read more

I don't understand the negative reviews. I've waited so many years to have a Portillo near me since moving from Naperville. They don't disappoint. The hot dogs and chopped salad are my faves as well as the crispy onion rings. The dogs are dressed Chicago style with all the trimmings. It is known for hot dogs and Italian beef. Try it along with a chocolate cake shake! read more

Tried Portillo's again ONLY because a friend was interested in trying it after a movie across the street. Pretty much the same reaction as last time with a few new experiences: The ordering kiosks are some of the most awkward, error prone, un-user friendly kiosks I've ever used. Very touch sensitive and ended up putting things in cart we didn't want. Then the screen scroll locked up making ordering at counter less frustrating and faster. Still no mention of or offer for the (free) gravy by the cashier, but the (chargeable) peppers and cheese they push. Order was thrown in the bag with no markings as to what was what. Sandwich type? Sweet vs hot peppers? And again, why if "eating in" do you feel the need to pack everything sloppily in a bag that then needs to be unpacked instead of just putting the food on a tray? I'd have to think the presentation and taste would be improved if not wrapped in paper / plastic. My friend even said, "There's no tray?" as we had to rip open bags to make our own placemats. On a positive note, because I now knew to order the gravy to make it "wet" and with the addition of hot peppers, the Italian beef sandwich itself was better this time but not amazing. O-rings both times were good. Ambiance is the best part of the experience. Obviously Portillo's is just not for me. I think the next friend that asks to come here I'll have to graciously decline. read more

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Very high quality sandwich, but not a lot of flavor unless you add the extras like peppers, cheese, and onions, and then in will be very expensive. Perhaps the Chicago style hot dogs are the way to go. Restaurant is clean, but too loud and not comfortable. As for service, I do not use kiosks or drive thru orders so you can save on labor, ordering was good at the counter. Your order is called out very loud which would make an uncomfortable experience when dining in. This is an example of what the "hospitality" industry has become, which is not a positive! In and Out is around the corner, better service, not overly loud, and clean! read more

This is my pregnancy craving go to! Have been living off Portillo's through my 1st trimester & was hoping for more. I don't like to complain but the disappointment is even stronger when my food aversions have me limited on what I can handle. Yesterday, I ordered a spicy chicken salad with extra chicken, but there was no extra chicken included, they cut up less than one portion into tiny pieces. (I always order with extra chicken, I know & love the difference with extra.) Today, I tried the croissant beef and cheddar sandwich, hoping for the beef smothered in cheese and it was a letdown as well; the bread was completely soaked in grease but the meat was dry, the bread was soggy smashed flat and cold, and there were only two tiny shreds of cheese, one shred on each half of the sandwich. The only good part was the peppers. Really been expected better. I won't give up yet but come on! Please read more

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It seemed like a great day for a Chili Cheese Dog, so I came to Grapevine's Portillo's. Upon entering you quickly realize if you have seen one Portillo's, you have seen them all. The walls are adorned with old gas station and automotive service signs, giving the places a vintage ambiance. The only main difference between locations is a local wall saying what town you are in. The food is pretty much the same as well. Today I ordered a Chili Cheese Dog, Fries with Cheese Sauce, a Sprite, and a Alice of Chocolate Cake. The Fries and Cheese Sauce rocked! The cake was real cold too. The Chili Cheese Dog was a bit disappointing. The hot dog encasement was a little tough and I am a texture kind of guy, so that pretty much set the tone for my experience. read more

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saw advertisement for Portillo's, so when my friend asked if I would like to join them for lunch at Portillo's, I agreed almost immediately. When we walked in this place was very busy they serve Chicago style hotdogs, burgers and shaved beef steak sandwiches. This place has an outdoor sitting area which was very clean, inside was very clean and neat in appearance and well organized. Staff were efficient and hard working. We didn't deal any servers as we used the kiosk at the front to place our orders. I ordered the Italian beef sandwich meal with onion rings and a small soft drink. My friend ordered the big beef bacon cheese burger with crinkle fries and soft drink. My Italian sandwich, was very tasty, but look nothing like the picture, the onion rings, were very crispy, hot and very delicious. My friend said that her big beef cheese burger with bacon, was very delicious and her fries were very good and well seasoned. You better believe it, I will return and try their chili cheese dogs now that I know they're 100% beef. Hope to see you there. read more

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I wanted to like Portillo's, but it honestly didn't live up to the hype. The hot dogs and Italian beef sounded amazing, but mine came out a bit soggy and bland. The fries were greasy and not very crisp, and the portion sizes felt small for the price. The service was slow, and even though the place was busy, it seemed like the staff wasn't managing the line very well. The dining area was crowded and felt a little messy, which made the experience less enjoyable. Maybe I just caught them on an off day, but for all the buzz, I expected a lot more. I probably wouldn't go out of my way to eat here again. read more

This was my first time at Portillo's! My husband and I ordered through the drive thru. We had our fur baby in the car so it was easier for us to keep her in the back seat. IYKYK! No lines in the drive thru. We must have been lucky! The staff was friendly and the service was quick. While waiting for our food, one member came out to deliver the soda. I thought it was nice that she asked to pet our dog rather than automatically touching her. She stayed for a few seconds then returned to work. While waiting for the food, we looked inside the kitchen. Everything looked brand new! I thought that Portillo's was open for a while or they keep it in top shape! I was very impressed. I ordered the cheeseburger meal with cheese sauce on the side and a large sprite. My husband ordered the Italian Beef sandwhich and the jumbo hot dog (Chicago Style). I thought the cheeseburger was delicious! I ate it within 6 bites! I thoroughly enjoyed the burger -very tender and juicy. The vegetables tasted fresh and I loved it! My husband also enjoyed his order. He couldn't believed the taste of the hot dog. He also enjoyed his meal. TYSM! We'll be back soon! read more

This place is hit or miss depending on time of visit and the staff working. First, there is a gentleman who normally works the window who is an absolute rockstar. He will respond to you with "yes sir" or "yes ma'm" every time. I see him almost every time I come in, and when I asked him if he ever had a day off, his response was, "I really do love my job". This guy gets it, and is a perfect face for Portillo's. Came through the drive-thru tonight however, and Vivian took my order. Zero people skills. I was friendly when I got to the speaker and asked how she was doing (you know, instead of just treating her like a machine instead of a person actually taking my order). Dead silence. Crickets. So I waited a few seconds. Nothing. It wasn't until I started ordering that she engaged with me. Zero charisma at the window when I went to pay as well. I get this isn't a Dutch Bros, but c'mon - you're in a public-facing job role - engage with your customers. If you're bored with your job, find a different job. I normally order either the Rodeo Burger or the Maxwell Polish dog and add chili. Both are delicious. As others have pointed out here, the beef dip is usually disgusting - the bread will be soaked in grease and the meat dry. Is all of this enough to keep me from returning? Probably not. But is it worth driving 10+ minutes to get their food late at night? Also, probably not. read more

Not a huge Chicago style hot dog fan. Lines were long and the wait for the food was long. But I do like the decor and ambiance of the place. Definitely looks similar to the Chicago locations. read more

Portillo's Grapevine - Salad Near Me - Grapevine, Texas

terrible the only thing I can give it credit for is the service the food is terrible the management is horrid it's like a freaking nightmare

They just opened and had been highly anticipated so I wanted to see what the fuss was about. To my surprise the drive-through did not have too long of a line; I have seen other Portillo's in the area that were positively a madhouse. Drive through staff were very polite and welcoming. When I ordered fries, they asked if I wanted a side of cheese sauce. While I did want this, I noticed another review mentioned that no mention is made of the cost of these upsells and the same happened to me. No big deal as I wanted cheese anyway, but good feedback that if you are going to upsell you need to be clear there is an extra charge. Props to them for having Coke instead of Pepsi. I usually like my hot dogs plain with mustard, but got this one fully loaded so I could get the real Chicago experience. I gave it the old college try but I don't think I'm a fan of all the add-ons. That's OK, I can always return and order it plain or get the beef sandwich or something else. Unfortunately my bun was pretty soggy from the relish, but I give them the benefit of the doubt since I did not eat on site but drove home with the food which took about 10 minutes. I know these are prepared to order so probably if it was eaten right away that would not be an issue. French fries are the typical frozen crinkle cut fries which I usually don't think much of, but these were fresh and hot with plenty of salt. Cheese sauce was fire. Overall I would return. I'm interested to try the Italian beef. And we'll go inside and eat and see what the ambiance is like. Service was very good and not nearly the crowd I was expecting. read more

Consistently really good. I've been to portillos in Illinois, Indiana, Wisconsin. They do a great job of consistency. Italian beef sandwich for the win. read more

This place is nice , big and clean. The service was just ok! I would have liked them to tell me they could have dipped my sandwich in their broth dip. I had the sausage and beef sandwich and it was very dry. The fries were ok! I feel like this place is on the pricey side for what you get! read more

You know it's good when you get it two days in a row, and drive 30 minutes because the one closest to you (Addison) is temporarily closed. This time I got the Italian Beef sandwich with mozzarella, hot peppers & sweet peppers - gravy (au jus) on the side. Their hot peppers are . My fiancé got the Italian Beef with Sausage with the same add ons I did. I took a bite of his, and the sausage takes the sandwich to a whole new level. Mine was delicious, his was better. Not better than the Polish Chicago Dog though. I had that yesterday - it's now my new favorite food. And what I will be getting next time I go. Yesterday I had onion rings with a side of cheese sauce - phenomenal onion rings! Today I had fries & they're just okay. Definitely has taken a spot in our food rotation. My top recommendation is the Polish Chicago Dog with onion rings, side of cheese sauce for the rings. . read more

Portillo's Grapevine - Polish Chicago Dog - Salad Near Me - Grapevine, Texas

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Three stars because I really like the fries and cheese sauce and it reminds me of living in Chicago. However - what on earth is going on with the alarmingly green relish? It's turning the bun a green/blue color. Very unappetizing. read more

Portillo's Grapevine - Green dye with your dog? - Salad Near Me - Grapevine, Texas

We stopped by here after visiting ICE at the Gaylord. Ordering on the computer was confusing and I got too many drinks. But they caught it and refunded me. The food was great. Hot and fresh. The kids enjoyed the chicken and said "better than Caines". Win for us! read more

Love my Chicago dogs. Delicious. Great locations. Great place to relax. Cozy place to bring family. Love it Reagan loves her nudy hotdog Thank you read more

So delicious I love my Chicago dogs. Great locations. Fast service. Great customer service. My puppy loves her nudy hotdog. She loves it Thank you read more

Love the Italian beef sandwich here and it's a must to get it dipped / wet. Service is quick and the staff take care of you. read more

Portillo's Grapevine - To go - Salad Near Me - Grapevine, Texas

If you've been to a Portillo's, you're aware of the very long lines. You're in luck with this new arrival in Grapevine. When we visited on Saturday afternoon at one PM, we were amazed to be first in line to pick up a delicious hot dog and beef sandwich. These items are legendary as is Portillo's in Chicago, which only recently expanded to the DFW area. What we remember most from this visit might surprise you. When we stopped at the pickup window, we received a heart felt "I hope you enjoy the food." His name is McKinley, not to be confused with William McKinley, the 25th President of the United States. When so many team members sound mechanical when thanking us for our business, McKinley was earnest. I don't think the manager could have said it better. Perhaps not even Mr. Portillo himself. read more

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If you've never dined here, you need to come! These guys are from Chicago and they bring the flavor along with them to TX! Italian beef is a must try and get it wet or dry but you must sink your teeth into one of these! The hot dog Chicago style is how I love ordering and they do not disappoint. Glad to see one in grapevine so no need to make the trek to the colony! read more