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Capriotti's Sandwich Shop

3.2 (66 reviews)
Open 10:00 am - 9:00 pm
Updated 1 week ago

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Capastrami
Daniel M.

Its been many years since I've been to an ACTUAL Capriottis. They had that stint where they were located inside ghost kitchens around DFW. Prior to that about a decade ago they had 2 locations conveniently located near me in downtown Dallas. Now I found my way over in the area and I had to stop by. I wanted to get the Capastrami after having the ABC at Deli News in Richardson TX recently. Very similar sandwiches but still miles apart both in physical locations and figuratively speaking. Price point for what you get at Capriottis is exceptional. Very delicious. I look forward to going back for the Wagyu French Dip. Wish there were closer locations to me but when I'm craving Capriottis I'll make the drive here. It's worth it.

Hot Italian
Amy W.

"Thanksgiving Sandwich? Yes. But That Website? Yikes." Who knew this chain even existed? (Not me!) Apparently, there are 170 locations across the U.S. I stumbled upon this gem after Googling where I could get my hands on a gobbler sandwich in the DFW area, and voilà, it popped right up. Off we went, stomachs rumbling in anticipation. Now, this place isn't as highly rated as I might have hoped, but I was willing to throw caution to the wind in the name of Thanksgiving-in-a-sandwich. Enter: the Bobbie. But first... the ordering process. GRRR. There was this sweet online deal I found, so naturally, I went through the whole rigmarole of inputting my credit card and preparing for sandwich glory. But no confirmation ever came. Suspicious. And alas, it never went through. We ended up paying more in-store--online deal? Not honored. I ordered the heated Bobbie (aka the gobbler sandwich) and my husband went for the heated Italian. Now, quick PSA: heated means only the inside of the sandwich is warm, not the bread. Unexpected but not the end of the world. My sandwich was actually pretty darn tasty, especially after I asked for some of their delish pepper relish on the side. Meanwhile, the guys sitting next to us ordered cheesesteaks and were raving about them, so now I'm officially jealous and have cheesesteak FOMO. Guess I'll have to go back. It's a shame the website situation was a disaster though. The lesson? Maybe just call ahead next time. Or, you know, roll the dice again online and see if it works out. Wild sandwich gamble.

Dining room
Kimberley C.

Hearty hot subs, attentive and friendly service and very clean! First time here (I used to enjoy Capriotti's in Delaware in college 20 Years ago) - we will be back!

Awesome "Bobbie" Sandwich , fresh roasted turkey, dressing, cranberry sauce, mayo. Delicious Thanksgiving sandwich, my favorite !!
Pancho F.

I keep sawing awesome every time I visit Capriotti's. This location has been under new management the last few months and what a change ! Food and service are light years beyong where they were last year. Highly recommend the Wagyu Beef Cheesesteaks also.

Wagyu French dip.
Melissa P.

We thought it was good. Not anything out of this world. Hubby and I said we will be back to try another menu item. The fries are yummy.

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5 months ago

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2 months ago

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9 months ago

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7 months ago

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2 years ago

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8 months ago

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3 months ago

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10 months ago

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2 months ago

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5 months ago

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3 months ago

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4 months ago

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2 years ago

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10 months ago

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1 year ago

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2 years ago

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1 year ago

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9 months ago

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9 months ago

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3 years ago

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Thanks Melika for sharing your detailed feedback.

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3 years ago

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Thanks Cameron for dining with us and sharing helpful feedback.

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2 years ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

The cheesesteak sub I purchased was awful, the meat was dry, bread stale, meat was flavorless and so was cheese, I will not be coming back

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3 years ago

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3 years ago

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Glad you love the savory soups, Susan!

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2 years ago

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3 years ago

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Hi David, glad you liked it!

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3 years ago

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3 years ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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Thanks Rob for the candid and detailed feedback.

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3 years ago

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Glad to hear everything was great :)

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2 years ago

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3 years ago

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3 years ago

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Ask the Community - Capriotti's Sandwich Shop

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Sauce'd - 2 slice lunch special

Sauce'd

4.2(623 reviews)
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I got the mushroom swiss burger. It was absolutely the best burger from a pizza place I have ever…read moregotten. I would put it in the top five burgers in DFW easily. The patties are smashed thin and crispy. The mushrooms didn't fall out of the burger. Good cheese. But the sauce is what really made the burger. My kids got pizza. They loved it. I was too focused on my burger to be able to comment on the pizza. Really excellent burger.

So far it's not been great, upon entering the restaurant I was blankly stared at by the cashier &…read morehad to initiate the conversation, then when asked if we'd like to dine in vs to-go I asked what the wait time was, "20 minutes" I didn't feel like waiting that long to eat so I asked for To-go. About 24 minutes went by & I asked the cashier, "is it too late to sit down & eat here?" since there was a table open & no one else waiting on dine in I didn't think it would be much harm. He replied "yeah you got that" I went and sat down & about a minute in the waitress approached us and asked if we checked in. I tried to explain the situation and she cuts me off "it doesn't work that way, you need to pickup your food and leave" then walks off to attend the other tables before I can explain. I try to get her attention again for a few more minutes & she's avoiding me walking around the section where I'm sitting. Then she asks someone if there's "anyone who needs seats" and grabs 2 menus & approaches the table again, this time I explain the whole situation & she gives a half assed apology & tells me she has "2 people who need this table now." I relent & go back to wait by the door. After another 6 minutes of waiting our food gets brought to the dining room by another server & she has to go find us by the front door. Now I'm eating in my car, the fries are delicious & perfectly crispy with a soft fluffy inside. The pepperoni pizza is delicious with some nice small slices of pepperoni so they aren't split between bites. & the burger tastes pretty good, the patty is well toasted & the brioche bun is a nice touch. The food is fantastic which is a bummer because I don't think I'll be frequenting this location if service continues to be like this. However I believe it can be improved with just more communication & a united front & listening to someone when they're talking & not walking off mid conversation. I will not try & pretend like I am not at fault here because I did complicate things when I tried to dine in after ordering to-go, but there are better ways to deal with these things. Thank you for reading, please have a good day! -Ryan

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