The service has really gone down. The customer service isn't what it used to be. The guy at the register wasn't very helpful with the menu. Didn't have anything good to recommend about the menu. I asked if we could replace fries with onion rings and tots, he said yes, but failed to let me know that they have an extra charge for each item. I wouldn't recommend. Also, we let them know the sprite in the machine was flat; the manager ignored us. The food isn't worth taking a photo!!! The service left a bitter taste!!! Definitely a thumbs down!!! read more

Fresh made burgers the good ol days way! We have had many of their burger types, all delicious with good quality meat. Fresh crispy fries and thick shakes. The steak finger basket was tasty and my kids like their extensive drink choices. It's become our go to place for burgers, we were tired of the chain shrinking tasteless burgers. read more

Paid 9$ for a grill cheese sandwich and the made it out of a hamburger bun!! Cheap nasty recycled fries Nasty cook and guys in kitchen are always eating. Place smells and not clean. They have high prices for cheap quality food. Save your money read more

Burger Box - Nasty !! Ordered a grill cheese sandwich and got cheese on a hamburger bun!! Cheap nasty recycled food - Burgers Near Me - Bedford, Texas

We came here yesterday but I forgot my phone ): It's run by a small family it seems. It's very clean & humble with bright organs booths and chairs. I ordered a #2 with cheese and that burger was HUGE. I thought it would be smaller. The fries are thick crinkle cut and made fresh. We were told to have a great day by two staff members. They're very sweet and polite. I wish I hadn't forgotten my phone! read more

One of my favorite lunch spots! I really like the chili cheese dog and crinkle cut fries. Everything Ive tried has been delicious

If this is the one by Central Jr High school, you guys gave us some old French fries just now. so not cool he came at 6pm and order 3 plates and a burger with 2 fries. You guys used to give us fresh hot fries for many yrs and today was the worse read more

I'll visit BB, maybe,once a year, I'm not a huge fan of it. Not too long ago, oddly enough, I was in the mood for a sandwich. I noticed they now have BLT's, I'm happy I treated myself to this. The bacon was very crispy, and they didn't skimp out of the amount. My picture of the sandwich looks a little sad, but trust me, it is very good and worth the try. read more

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A favorite fast food restaurant. I encourage you to give them a try. Service is fast and friendly. The food is fast-food, but good. The fries are fresh and crisp. The restaurant is clean, so are the bathrooms. The owner and employees take pride in their business, and it shines through with everything they do. Totally worth your patronage! read more

Burger Box - Burgers Near Me - Bedford, Texas

My kids favorite spot growing up had the opportunity to take my grandson. I was so excited that they have the same great crinkle cut fries and big burgers! Love they have remolded! No visit would be complete without a scoop of blue bell ice cream! Love the new update! read more

An extremely tasty, non smash burger is hard to come by today. That's exactly why i enjoy burger box. The burger is similar to what whataburger tasted like before their quality went into the gutter. Not to mention their fries are pretty good. If you are looking for a quick burger you can't go wrong with this place read more

This place is one of my all time favorites! Quaint, clean, quick and reliably excellent food. Had a Junior cheeseburger, onion rings and an amazing chocolate Blue Bell shake. Been around forever and is so convenient. Highly recommend! read more

Honestly, not the best steak sandwich I've ever had, but definitely better than most. Not as greasy as you expect it to be. That was the selling point for me. Comes with chopped lettuce and sliced tomato. They'll add mustard or mayonnaise if you like. Not bad at all for a quick sandwich on the road. read more

Burger Box - Steak Sandwich - Burgers Near Me - Bedford, Texas

Haven't ordered at Burger Box since my boys were younger, I was excited to try them again. I ordered the Patty Melt and a vanilla shake. The shake was awesome.The patty melt was dripping with grease all over me! The meat was so thin it was almost invisible! Oh well! read more

Place was clean. I was greeted very enthusiastic. Food was quickly served and it was very tasty, very appetizing. read more

Burger Box - Double cheeseburger and fries - Burgers Near Me - Bedford, Texas

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This is my go to place for a good hamburger and fries. Food is always top quality. Drive thru is efficient and worker is friendly

This is my favorite place for burgers and chicken sandwiches. The food is always fresh we try to come at least once a week. The customer service is always great we are regulars here so we get along even better. The restaurant is always clean literally everything is great about this place. read more

Well it's been awhile since I've been to burger box.The other day I was craving a burger and was debating on weather it should be burger box or burger street.I should have went with my gut and went with burger street.I went to burger box because I wanted the mushroom Swiss burger.Which they don't have at burger street.Well what a bad decision.The meat on the burger was really thin also really dry.Not to mention they forgot to put mustard on it.Probably one of the worst burgers I've ever had.The chili cheese fries were ok but that was about it.This Will probably be the last time I go here.I gave them another chance and they failed big time.I wouldn't recommend this place.Head down the road to burger street.It's much better. read more

Had ok hopes for this place. I was wrong. Don't waste your money. Whatabirger is was better! They got 2 out 4 orders correct and the 2 that were correct were kids burgers . I spent $15 on an adult burger that was completely wrong! Never again. Don't waste your money! Trust me! They get 1 star for their onion rings. read more

This place is a gem! I gave up on Dairy Queen and decided to try this place instead and I'm so glad I did! From the great customer service to the cleanliness to the great food, everything was perfect! Not to mention, the order was perfect. No mistakes! This place has earned my business as a repeat customer! Great job, Burger Box! read more

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we luv burger box! they are always friendly, they don't get your order wrong, my grandkids luvs their shakes, they have lots of options besides burgers so yep we'll be back! read more

Definitely one of the worst burgers I've had. Vegetables were not fresh and the meat is very bad quality.

I drove to this Burger Box location thinking I could save myself the trip to Richland Hills Location. I was so wrong. At first glance the Patty Looks good but tastes burnt. To top it off the beef patty is about as thin as a slice of Cheese ‍. It's so disappointing, then when I called , I was told there's no way possible there is something wrong with the food and if I wanted I could drive back out to there location. I reside in Irving. And it's 8pm. No sir Im good read more

Burger Box - Burgers Near Me - Bedford, Texas

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So I'm still a fan. See below. I love the "new remodel" and everything is still so good! The only thing I wish they would do, and hear me out, is to put better lightning in the waiting stalls in the back. It's a bit creepy waiting for my food in the back of a restaurant with minimal lighting. Other than that, don't change a thing!!!! read more

Oops! I forgot to take a picture of my burger and fries before eating it all. It's that good! I've been coming here for awhile now & I usually order a cheeseburger and fries. Every time we visit the food is always great. Burgers are fresh and fries are hot and crispy, even through the drive thru. Definitely one of my favorite fast food places to grab a burger. read more

Decent burger that is fresh and priced right. A lot better than chain fast food in the area

Great food and a good time with Elvis. Service is great and friendly staff. Really enjoyed Blue Bell milkshakes.

I've driven by this place multiple times, always piquing my curiosity on my way to Dutch Bros! So about A week ago we stopped by after looking online and seeing they had steak fingers (like chicken fingers but with ground beef) and figured it would warrant a try. It did not disappoint, the place is old school but I wouldn't call it a classic diner, they take their orders on paper and hand it to the cooks who you can see making the food. We kept it simple with the steak fingers the first time but the second trip we decided to experiment, getting the steak fingers, a cheese burger, and a grilled cheese... pretty satisfied with all of them, especially my sister who is now addicted to their grilled cheese! Also the baskets come with crinkle fries that are awesome. (The combo only adds a drink). From the people in front of us in line they were ordering everything from the fish basket to hamburgers and everyone seemed satisfied. I have to say they have an ice cream area and have classic shakes with blue bell ice cream that I'll have to try on my next visit!! Note that the entrance can be a bit difficult and sometimes going inside is easier than the drive thru, even for to go stuff. read more

Burger is always delicious and made when ordered, fries are crispy and hot!! Love their shakes!

There's many places that I support especially being a connoisseur of good fucking food and I will say this was absolutely the best burger in town and I'm from Corpus Christi Texas Home of the whataburger And even then I'll say this def gives it competition Fernando is the manager and again Good food Good people Good management There's just nothing else I can say You want bad ass food? You want to pay a great price? while getting full AND having leftovers? Yeahhhhhhhh this is the place!!! Fernando muchas gracias por atender me y por la comida tan rico!!! read more

The burger patty in both of our cheese burgers was extra chewy think it was gristle or tendons I had to throw mines away after eating almost half! We've been eating at this particular BB for years, never again ! read more

We've frequented this location for many years. Lately it's been hit and miss with the burgers. Our recent visit was disappointing. The bun in the burger was stale, and the usually flavorful meat was tasteless. Not going to give them another chance and risk another bad meal, plus throwing away $20. read more

I used to go here all the time but they now constantly burn the French fries. Dark brown is not how fries should be cooked. So I drive past them to another burger box that cooks fries the correct way. read more

Twice I've put in an order for a pick up over the phone at the Central and Raider and I've been told one price but when I arrived to pay the price is almost $20 more than quoted and when asked why the change the owner became angry insisting the price hadn't changed. It's a shame. The food is great. My family and I will not be returning. read more

We've been going here since it was Fred's Burger Box. Last couple of times, the food quality has dropped. Last night, it took several minutes for the cashier to get our order right. (3 ea #3 combos, sub onion rings on one of them, extra order of onion rings.) Tried to charge me for 4 burgers, then asked if I wanted drinks (combos come with drinks), then tried to give me #1 combos. It took longer to get the order right than it took to cook the burgers. Both of us had upset tummies after eating them. Never again. Good bye Burger Box. read more

Best burgers, onion rings & BLUE BELL milkshakes!! Family owned & operated....they're fantastic!!

Have you ever walked into a place and felt like everyone was staring? That's what I felt here. Who cares, the struggle is real so let's just love one another. I tried making a joke with the cashier because a sign said, "IF YOU DO NOT RECEIVE A RECEIPT ASK TO SPEAK WITH THE MGR"...the time felt opportune to say "no thanks" to the receipt and ask for the manager. I'm not asking for Fran Drescher but a smile would have been suitable. Not this chick. I got my food along with David and his, we had the same amount of fries and I paid extra for a large order. Cancel. Cancel. I paid $3.30 extra for what?! The joke's on me because I didn't even notice until I looked at my damn receipt. At least the fries were hot and fresh, surprisingly big I might add. Well, I did add... but they were! the burger patty, like the pics other yelpers posted, was also very thin. Think McDonalds happy meal hamburger thin, and not even the mighty kids one. Aside from the size, it tasted pretty good! I got the "Thunder Burger" which for the purposes of this review, I'd probably name "A Chance of Rumbles Burger." If I'd known the sautéed jalapeños would be pickled instead of fresh, I could have 86'ed them along with the tomatoes. Tonight their Muzak started us off with Party Doll by Buddy Knox... which I had to Shazam. We are leaving with 409... maybe we'll be back but likely to try the newer looking one near my mom's. read more

Burger Box - I complained about this to the cashier. She said she's tried to tell her manager but he won't listen. Where is Marcus Lemonis? - Burgers Near Me - Bedford, Texas

Just had a burger first time in years at burger box. Very disappointed ! Meat too small for bun, bun was stale & crumpbly, fries over cooked. Charged for extra pickles! Did not get lettuce, tomato, or onions! Had already paid & getting drink & cashier came to me & said ma'am I need to charge you for pickles! I am just doing my job. Wow! I won't be back so sad, used to be great. read more

No. Just no. I'll give it a star for the food and the banana split, but that's it. The food, however, is a bit scanty; but my issue is the customer service. Like someone else mentioned, the staff just kind of stares at you when you talk. I tried to make a joke and the clerk just stared back at me and gave a kind of nervous chuckle. Then, it took much longer than it should have for a fast food joint, at one point I had to ask if they'd forgotten my meal. The manager said the lady who took my order would be making it shortly, but the next time I looked over, he was making it. Honestly, I just felt like the mentality of the person taking my order was "Please just tell me what you want so I can get this over with". I don't think she even wanted a job! I've worked retail, and I can tell you employees like this can, and will, kill business. That said, when I went to the Burger Box on Raider Dr., my experience was far better! The staff was more than friendly, and when I mentioned that this one didn't seem as good as they were, they kind of rolled their eyes and nodded, like I wasn't the first customer they had that had complaints and issues with this particular location. Imagine that. read more

Maybe I'm a sucker for old school burger places, but this place is SOO GOOD in my opinion. Tater tots are crispy, burgers are tasty and fresh. I love supporting a local place too! Oh, and the blue bell shakes? WORTH IT! read more

Food is made to order & the staff is super nice! The drive-thru was pretty quick - they have you pull into a numbered spot if your order will take a minute or two, which keeps the drive-thru line moving. Very clean inside & they have BlueBell Ice Cream shakes! Score!! Kid friendly! read more