Drive thur ladies was nice , who wants cold fries ? And they know fries are cold pitting them into sleeve . Yuck !get to my jumbo jack and what happened ? Looks like a value cheeseburger with welted lettuce ! A waste of $ truthfully this is why I dont even go to fast food places it is nothing like it used to be ! Chick fi la or Chipotle for me . Good luck to the next victim read more

Philly cheesesteak sandwich. It is a scam don't buy poor Indian customer service don't come read more

This was a great Jack in the Box experience! I ordered a Breakfast Jack (my favorite thing they sell, except for the Tacos). I ordered, paid, and was on my way in less than 2 minutes. Another thing special about this particular Jack in the Box was that it not only has a patio, the patio even has a fireplace, which I thought was a very nice touch. read more

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Went to get a taste of home since there are nowhere to be found where I live. I was pretty disappointed. Staff cared more about the drive thru than inside the restaurant. Breakfast croissants were barely cooked through. Luke warm at best. And the hash brown was soggy. If you have other options for breakfast, go there instead. read more

There's a reason this location has low ratings. I would not recommend coming here, especially at night, they're not busy so anytime someone comes either inside or drive-thru, you are met with aggression and attitude lol. Ridiculous. Dude at the drive-thru with an AirPod in ran to the other side of the restaurant to stare me down as I left and all I did was order two tacos! Edit: I live about 7 mins away from this location, tacos were cold and Coke Zero was flat. read more

When I received my order my fries were cold. I could hold them in my hand and barely fill the heat. When I asked for hot ones the young lady pointed and ordered me to go somewhere to the other side and wait. I then decided it would be a good idea to check the rest of my order. The burger was also cold. The manager along several observers also came up. She stated it was just made. I told her I wouldn't be able to hold my hand on it like I was doing if that was the case. She continued to go back and forth with me as if I were causing problems. Instead of arguing with her I told her I wanted a refund. She gladly agreed. They didn't know how to transfer it back to my card so she gave me cash. Not only did I receive cold food I also got horrible service. I attempted to reach jack in box corporation but I grew tired of the endless dead ends when trying to reach someone. The fact you can't reach anyone is probably why they feel emboldened to treat customers like this. I'm not saying all jack in boxes are bad. I would say don't waste your time or money at this one. read more

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Worst customer service today. Ordered sourdough jack large combo. Drink did not look like the large cup but they said it was. Got my burger and opened it and had half of a patty inside. They said they would remake. But they didn't they only replaced the patty for a full patty. I got it again and it had 2 tiny pieces of bacon read more

Jack in the Box - Two tiny pieces of bacon Large Sourdough Jack Combo - Fast Food Near Me - Irving, Texas

Food is above average for typical jack, the service was polite, efficient and friendly (Sijik I believe his name was). Atmosphere is on par with your typical jack in the box. read more

I usually like everything I get from Jack in the box. The burgers, fries, oreo shake, and egg rolls are really good. BUT do not get the mozzarella sticks!!!! That is not really mozzarella in them and they are just not good. Try using real cheese and it would make them 10 times better. read more

Jack in the Box - Mozzarella sticks - Fast Food Near Me - Irving, Texas

The fact that I'm even giving one star is charitable. I'm usually a patient guy but this visit really pissed me off. My boss gave me an hour and a half for break. By the time I was finally out of the drive thru line (there were only 4 cars in it btw) an hour passed. An hour just sitting there was by far the most stupid way to waste my time. Not to mention whoever was on the speaker was a complete dumbass. Completely messed up my order but because I was running low on time, so I didn't want to go back and demand a refund. I couldn't anyway because he didn't give me a receipt. Checked my bank balance later to find out he overcharged me than what the original price was at the window. Un-fucking-believable that I am so pissed but can't do nothing about without the receipt. Would not recommend and will not be returning ever. read more

This is my near the office and I need a fix of monster taco Jack in the Box location. My last trip is very typical of the other ones (wow, I tried to count and wow, I really go here way more than I've checked in). The place is kept clean and the landscaping is well maintained. The menu board is somewhat ragged and continues to get worse and with the volume this store does, it would seem they could maintain it a bit better, It looks like they went down the street to the big box hardware store to make some expedient fixes on it. The service is always top notch and FAST. In the past, it was a little hard to understand some of the order takers' accents over the speaker, but over the past year, this issue has gone away. The pick up window service was great this last visit as always. They treat you with respect and make you feel very appreciated. Lots of smiles and friendliness. They suggest condiments and take care of whatever you ask, which this time was a request for an extra dressing (I love their Ranch dressing). The food packaging and quality is always one of the best of the Jack in the Boxes I frequent. The last trip was no exception. I really enjoy the larger lemon wedges for my iced tea. This last trip, it was my chicken salad and tea. The salad was very fresh and the chicken breast was very tasty. read more

Ordered extreme sausage sandwich and was given all ham instead. If y'all were out of sausage yall could've just said that and I would've ordered something else. I heard someone in back say they were out of something, but didn't think it was about my order. I don't eat ham. read more

Husband and I decided to have this tonight . Although the staff at the window was very nice the food was not good at all. Fries were cold, I found a piece of plastic in my breakfast burrito, and none of it tasted very good at all. We hadn't been to a jack in the box in a while and needless to say we won't be back again for a while .. If ever. read more

Did not meet my expectations. As an out of towner, we try and eat at a staple restaurant for the town we're in. I will say the customer service was great. The food, however, did take longer than expected for a fast food restaurant. The bread was dry, maybe had been sitting out for a while. The soda was flat. My chicken was a bit over cooked like it had been fried twice. The only reason I'm giving this location 2 stars is because of the customer service. The lady at the window was very gracious and was willing to fix the orders. read more

Jack in the Box - Jack's Spicy Chicken - Fast Food Near Me - Irving, Texas

What can I say? Horrible, microwaved patty. It was just a really bad cheap hamburger. Jack in the Box should really be better at this. I shouldn't get sub-par food just for paying less. Keep us the consistency, guys. read more

I ordered egg rolls. When I got to the window to pay, I asked the young man for soy sauce. He takes my money and later hand me the bag. It contained sweet and sour sauce. I had to get his attention to ask for the right sauce. He shuts the window and pretends to look for it. He then says they are out. I'm sure he knew ahead of that question that they didn't have any. If he had said so, prior to my paying, I would have selected something else from the menu. I know this may not seem like much, but the restaurant was located near my hotel. If I were at home, I had plenty of soy sauce. read more

Came here before I went to work today and order 4 tacos and small curly fries. My curly fries were ok and my tacos were too too greasy didn't when finish them because they were greasy. Customer service was great even asked if I need condiments...thats really a big deal to me because no one seems to ask that anymore. I always come here and really surprised me that the tacos were that greasy. I get the samething all the time and never experienced this. But everybody deserve a second chance so I will be back again read more

Jack in the Box - Snack time before work - Fast Food Near Me - Irving, Texas

From the outside, it looked sketchy. Decided to give it a shot. Just had breakfast here..breakfast platters and croissants were good..eggs were not undercooked like some jib. Workers were nice and order was ready quickly just what I needed for the day we are about to have. Awesome!!! read more

The food quality is what you would expect of any Jack. (a guilty indulgence) The only issue I have with this location (and other nearby Jack locations) is that they advertise as having a 24-hour drive-through, but they really do not operate around the clock. On at least 3 occasions in May 2021, I've visited their location early (once around 5 a.m, another time around 5:30 a.m., and another time around 6:45a.m.) The restaurant had all their signage/lights on to appear to be open, but the doors were locked, no one answered the drive-through and when I pulled through to the drive-thru window, if anyone was there, they were hidden and sleeping on their shift. This problem has been noted in older Yelp reviews too. Apparently, absentee management doesn't adequately oversee the "graveyard shift" here. And this appears to be a chronic problem at this location. If you in the neighborhood, and are looking for an "early-bird" breakfast, you may not wish to go out of your way to try this place. Other nearby options include McDonalds, and 2 wonderful, locally owned donut shops (Shins, Olympia). -- Those guys show up for breakfast. read more

This store is always closed early... it's 11:43 now and the drive through hours are 5:30am-12:30am . False advertising!!!!!! read more

Jack in the Box - Fast Food Near Me - Irving, Texas

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I go here when there is nothing else open and I am tired of Cabana next door to it. Nothing wrong with it. but the wait can be long sometimes read more

So this review is based on considering that this is a FAST FOOD CHAIN and not fine dining or somewhere you are paying $20 per person. It's cheap food done fast and compared to tons of drive thru restaurants I have been to this one is great. The inside is very clean, the staff is friendly and my food was fresh and tasted great (based on comparing to other drive thru spots). The presentation of the food was also elevated and made you want to dig in right away. Not to mention they have a freestyle Coke machine that automatically bumps up any reviews a star! Also on my many visits when going through drive thru my wait has never been more than a couple minutes. read more

Jack in the Box - Can't wait to dig in! - Fast Food Near Me - Irving, Texas

Don't go here after 9pm. Every time I do staff tell me they're only taking cash. Secondly I've gotten cold food twice. Thirdly I've had plenty of times in the past couple months I've ordered here where I'm missing tacos, I get hardly any fries, or my burger or chicken sandwich comes with stuff I didn't order (mustard, pickles, etc.). I don't recommend this place even if it's the only Jack within 20 miles. I decided to take this personally when I was told for the final time that "we're only taking cash right now". read more

Fried tacos, curly fries, potato wedges and random egg rolls. This drive through is a 24/7 late night beacon for bad food choices and questionable mornings after, but in your moment of need, they will always slightly skew your order but deliver on your late night cravings... Also there in a pinch when the Mrs is expecting and wants churros, a mint shake, chicken sandwich and potato products... read more

Ordered sourdough breakfast sandwich with literally everything on it and munchies box. After swiping my card, asked if I wanted receipt and I said 'yes' assuming since she didn't hand it to me it would be in the bag. Got my stuff and glanced in the bag and left. Got home and instead of the sandwich I ordered, got a egg and cheese biscuit. Really? How do you up confuse a sandwich with all kinds of meat with just plain egg and cheese? Worst part is ordered around 9:15am and no one was in drive thru at all and didn't seem like there was anyone inside so clearly not busy. Annnnnd no receipt. Guess I should've stuck to my original thought and gone to taco cabana next door. Shame on me. read more

Ordered the burger bundle, got home, sat down, and realized they didn't give me my tacos. Had go back to get them. This is typical experience for this location. So terrible. Anyone going through the drive through remember to check you order and ask for everything. They always do this. read more

Wow! This location is great and the employees are always so friendly. I dropped my wallet while going through the drive-through at one of the employees literally held my door open so I could get my card. I literally wanted to give her a tip. It's the small things that make you come back to places like these especially fast food places. I can't quite remember her name but I remember thinking wow I can't wait to make a yelp review. The breakfast was quick and hot and my order was correct! I surely will be coming back here, being that this is really close to my job and it's superquick for a rushed morning. Love their iced coffee and breakfast altogether. I got the jack in the box meal that came with hotcakes, eggs and bacon. What I really like about Jack in the box is that the eggs taste like they were really stove cooked. Some fast food places taste like water down rubber eggs but luckily this is not the case of here. Go Jack-in-the-Box! read more

I tried it because we don't have them at home, but it sucked. I was not impressed at all.

I absolutely love the oreo shake here. It is the best. I come here just for that. YUM! I have also gotten the grilled chicken sandwich was pretty good. I haven't been to many of this chain, but it was good. read more

Came through at 12:30am. No one was there. Definitely not 24 hour as advertised. I guess I'll have to try again another time.

I went into this Jack-In-The Box, on a Wednesday Night. It was dark out, no lights on in the parking lot. I walked in and there are no booths anymore and very smarten of any photos on the wall. Some interior lights were out or different shades of white. My wife and I ordered two Ultimate Cheeseburgers, and Curly Fries. We got the food, the burgers were cold and dry and tasteless, the Curly fries were a mixture of regular fries and Curly fries. There were no napkins or condiments out and the place was filthy. This store's quality has dropped, and dropped pretty low. Plus it appears that the franchisee does not care. Warning do not eat here or if you do well it's your health. read more

The longest wait time in a drive thru I have ever experienced, you would think they were making the food fresh... French fries were burned and dried out. Chicken sandwich was burned and dried out and hard, hanging out of the bun. #9 was shittily thrown together and old fries. The drink had 3 ice cubes and was only filled a little over half way. Oh yeah and a car was abandoned at the exit of the drive through with what like gun shot bullet holes, and popped tires, Don't come here, this place is the complete shit. read more